If you are searching to purchase a vehicle and you want top notch service and attention; then please go to Honda City Long Island and ask for Samantha Brigandi. This young woman was an absolute pleasure to deal with when I purchased my 2018 Honda HR-V. She makes you feel super comfortable and has such a great personality. She knows the answers to your questions regarding the vehicle you are interested in and believe me when I tell you, she will go above and beyond to make sure your satisfaction is priority. Samantha provides that old school customer service experience that you do not receive these days. I have suggested Samantha, so far, to my sister, who is now considering making a purchase soon. I will always refer her from this point on👍🏽 ✨✨Samantha, you are a ROCK STAR!!! Keep shining✨✨

I just drove home my new Honda Civic Touring car and I couldn’t be happier with my experience at Honda City. The dealership recently moved to this location and everything is bright and clean and spacious. The entire staff is especially attentive but I highly recommend my salesman, Joe. He was friendly, helpful, and professional. He patiently answered all my questions and returned any phone calls promptly. When I came to pick up the car Joe explained all its features and made sure he answered all my questions.I would highly recommend Honda City for your next car. When you go ask for Joe!

BEST DEALERSHIP!! I just purchased a 2017 Honda HR-V and I cannot express how happy I am and how amazing the entire staff was in helping me purchase the car. I went in on a last ditch effort to see if I could get approved, because I have worse than horrible credit. Next thing I knew, they had their entire team coming up with a game plan to get me approved and into a safe, reliable, certified, beautiful car. They understood what I needed and actually listened to my situation and gave me a chance. There were a few options available/offered and they made it work for me so that I could not only get the car, but be able to afford it on a monthly basis and made sure I was comfortable. I worked directly with Marie, Christina and Armani, however everyone there was amazing. I had my 3 young children with me, they were blowing up balloons to play with them while I was working on the paperwork and waiting to be approved. The car that I got is beautiful inside and out. I will be recommending them to anyone that needs a new car - and if you need a car I would not hesitate in going in and working with them to get your new car!!!!!

We recently purchased a new vehicle from Honda City. This was our third purchase from this dealership. Jonathan was our salesman, he was fantastic. I knew what I wanted, and I had a good idea of what the final price would be. Jonathan went out of his way to make the deal possible. He worked with me to help find the exact vehicle I wanted. He never pressured me (unlike other dealers), and was very attentive to what I wanted. This dealership also has a great service team. Good job Honda City!

3 weeks ago I came to Honda City through a recommendation from a friend of mine after a TERRIBLE experience at Millenium Honda in Hempstead. I called Honda City on Friday 8/6 and spoke to a very nice receptionist who made an appointment for me and after I explained to her my horrible ordeal in Hempstead she told me to ask for the Sales Manager Christina Salmon. Saturday 8/7 upon entering this dealership it was a complete pleasure! The dealership is beautiful, beautiful layout, well lit and staff really friendly. I was greeted so warmly. Then I met Christina Salmon, LOVELY Sales Manager! From the moment I walked in she was kind, knowledgeable and explained everything to me clearly, never once making me feel like I never had options. I was then introduced to Mo, who worked with me and my boyfriend to make sure I knew everything I needed to know about the cars I was interested in. He was also friendly, knowledgeable and answered any questions I had. After being directed to the Honda Civic Sport and doing a test drive Christina and the finance manager Marie I think her name is, if Im wrong Im sorry worked to get me in that car. Such a great experience I had all the way to where Mo took control and made sure my insurance was all lined up with Geico. These people go above for their customers and are a true pleasure to work with. I always hear great things about Honda cars and dealing with this dealership just made the experience in purchasing one even better! By 2:30pm I pulled off the lot with my first BRAND NEW CAR 🙂. I am so happy I came to Honda City. You all made this experience truly WONDERFUL! You took a bad experience I had at Millennium and turned it into an easy breeze of an experience and treated me like I had options and that you wanted to get me the best car for me. THANK YOU THANK YOU THANK YOU. Anyone thinking of getting a Honda GO TO HONDA CITY IN BETHPAGE! You will not be disappointed!!! Knowledgeable, experienced, kind, professional staff will be right there for you all the way! Christina, Mo, and Marie THANK YOU! 😊

I just wanted to share a positive used car buying experience at Honda City in Bethpage. Our salesperson, Nick, was patient, professional, and went above and beyond to make our purchase a positive experience. He did not make us feel pressured or rushed, and was very pleasant to deal with. We were happy that there were no hidden fees in the fine print, which was something we had found at other dealers advertising prices that seemed too good to be true. We were able to go home with our car a few hours after we arrived to look at it.

Ryan gave us the best customer service, from the moment he spoke to us he made us feel like family. He was very understanding and patient. We didn’t feel rushed and he made sure we understood the whole process. He answered all of our questions. Would recommend to anyone.

Andres was such a pleasure to work with. He was able to listen to my needs in a car and was able to recommend the Passport. I am very happy with this purchase but I am even happier with my experience with Andres. I have been working with HCLI for over 6 years now and Andres made my most recent experience, exceptional. If you are looking for someone to listen to your needs and recommend some great options, Andres is the right person.

We thoroughly enjoyed our purchase experience with Joe. He was informative, patient, and efficient. We had specific purchase requests and Joe respected that, with no pressure. Within 90 minutes, we reviewed 3 cars, test drove two cars, and purchased one. We drove away same day with a perfect vehicle. Joe was a joy to work with and I would highly recommend him.

Andres was outstanding! He was very funny, knowledgeable, and extremely determined to put me into a new car when my intention was to go pre-owned. He helped me realize new was the way to go. Im extremely happy with my experience and happy with my car! Thanks man! 🤙🏾🤜🏾🤛🏻

Excellent experience here at Honda City. Made the experience stress free and Jonathon was very knowledgeable. Couldn’t have asked for a better sales rep. Highly recommend coming here! They are a diamond in the rough of the car dealer world. Thank you!

I spoke with Rosemary on the phone regarding a car lease. I specifically asked if they can beat a deal I already had and went line by line with the quote. The representative told me they can beat it so come on in. I specifically asked for the number which they did not disclose on the phone. I let her know I am coming from very far so please don’t waste my time if they can’t beat the offer.. she said “Ask for Christina she will beat your deal”.. there was no Christina available for me to speak too and the sales reps told me the deal was impossible to beat. They quoted me WAY more then other dealers in the area.. they are trying to rip people off due to the Car Shortage. I wasted hours driving to be told I was lied to on the phone. Worse experience ever! I recommend trying different dealers in your area that are quoting fair prices!

Went in to inquire about a new pilot and within 24 hours I’m walking out with a new car. Sales was phenomenal thanks to Shakeem Sykes. Professional courteous and organizedService was great with previous vehicleHighly recommend using this place

Was helped by Felix and he was very charismatic and attentive. Bilingual as well which was a big plus. Great and smooth experience even though a few issues came up on my end. I would definitely recommend Felix to anyone.

Love it, all with the help of Johnny it was made possible, great guy and the car which was a 2022 Honda Insight, works like magic, all this wouldn’t be possible without him

If I could give Honda City Long Island 10 stars I would. Their professionalism and customer service far exceeded every expectation. Teresa Vassallo was empathetic when I explained I was assisting my father, who is in poor health, with a replacement Honda Accord lease. I did not have the luxury of shopping for a deal and asked her for a best and final offer upfront so I would not need to go elsewhere. The offer was 100% competitive. Every phone call to Theresa was met with a warm and friendly response. She went out of her way, working with Will Ventura, to ensure all paperwork was prepared in advance of our arrival. When it came time to pick up the vehicle David Marte sprinted into action. He ran back and forth in the rain to execute the paperwork but unfortunately in the midst of it all my fathers portable oxygen concentrator stopped working and he was having difficulty breathing. David was unflappable and offered to drive my father to the hospital next door for assistance. Once my fathers breathing was stable, David arranged to drive my father home and helped ensure he was safely situated. It was at that point we finalized the paperwork and David took extra time to program phones and remote access in the new vehicle. What impressed me beyond the patience and kindness of Theresa, Will and David was the support they received behind the scenes from the entire Honda City team. It was clear they were empowered to do whatever it took to guarantee an exeptional client experience and I can truly say that is what was delivered to my family... along with a beautiful new Honda Accord. THANK YOU.

Mo was excellent! Extremely thorough and helpful! I was expecting the day to be long, but he got me into my new car quickly and easily! I’m so grateful that he helped me out with my purchase and would highly recommend Honda City and Mo!

This was my 4th Honda purchase in 31 years and by far my best experience! Armani my sales associate was knowledgeable, accurate on everything, polite and so easy to work with. Did I mention he was extremely patient with me and all of my questions?? He was great, as was everyone at Honda City! Definitely love my new CRV and Would highly recommend Armani and Honda City

I had a great experience at Honda City. I purchased a 2017 Honda Pilot Touring from David Marte who is an excellent sales person and was able to take care of all my needs. Also the finance manager Will Mendoza was excellent. He was able to answer all of our questions and get us done in a well timely manor. If I could give Honda City 10 stars I would. I will definitely refer my family and friends and recommend any other person looking to buy a car to ask for David.

Fantastic does not even begin to describe the customer service I received when buying my car from this dealer. I had a horrible experience with another dealership before coming here and Johnny was able to seamlessly provide phenomenal customer service and a beautiful 2021 Honda Passport in 1 DAY! I am thrilled with my new car and even happier with the experience I had at this dealership. Thank you so much Johnny! Youre the best!

Great, personable service that made my purchase one of a kind. I’m so glad to have gone to Honda City. If you need a new or used vehicle, stop in and ask for Joseph Aveni. Amazing customer service. Great salesman.

Great customer service and very friendly staff. Super easy experience, would definitely recommend. Thanks to Ryan and Shakeem!!

Joe was an excellent Salesman. Best car buying experience I have had to date and I have had many.

I would like to thank David Marte with my car purchase. He was professional and answered all my questions. I would recommend this Honda to anyone in need of a car.

Very happy with the service I received from Andres and Marie at Honda City! This is my 5th car purchased there and I highly recommend Honda City (and Andres & Marie) if you’re in the market for a new car. I’ll be back!

Easiest experience ever!Momin was so easy to work with and was very professional, informative, and patient. Definitely will be coming back and I’m recommending my friends and family to swing by!

Bought a new CR-V from Eric C. He was great and easy to deal with. Despite the chip shortage, the out the door price was reasonable compared to other Honda dealers in the area as the color we want is not one that is produced in great numbers. Looked at some Toyota RAV4s and the prices were way higher and less options at same price. Also, looked out of state and similar situation.

Is the second time use this dealer and not greet it, staff friendly and professional, highly recommended this is my third Honda and is the best !!! All staff super nice specially Williams and Armani !!!

Andres is absolutely amazing he helped out me and my wife, coming in knowing prices are crazy Andres took good care of us and gave us everything we wanted, car we wanted and price we wanted. Want cheap prices and to feel at home come see Andres

Just bought our car from this place, had an awesome experience. The staff was amazing especially Armani who was so helpful and made it so easy for us.

MOE IS THE BEST GO SEE MOE AND HAS THE BEAT DEALS PROFESSIONAL TOOK CARE OF MY KOM AND I AND I WILL BE SENDING EVERYONE TO HIM HE TOOK ME TO MY PAYMENTS AND HONDA CITY IS TRULY THE ONE WITH NO HIDDEN FEES

Absolutely loved the customer service at this place. Ryan helped me with my car, he was excellent and very professional. 👍🏼

Avoid this dealership if you can! They raised the MSRP by $3000 and the salesman apologized as if there was nothing he could do. We left a down payment for the new car, insured it and got a loan all with the car VIN number on it. Before we could pick the car up, they mistakenly sold it to SOMEONE ELSE!! They admitted it was their fault, didnt have any idea how it could happen and did absolutely nothing to rectify the situation. We had insurance on a car that someone else was driving for days!! We did not become aware of the mistake until the night we were to pick up the car. We called the salesman who said I have good news and bad news Good news we have your loan check....bad news is we sold your car to someone else. Must be nice to be in the car business nowadays.

I just leased my 2021 HR- V here and Johnny was a great salesman. He was very personable and was a huge help with all the specifics I wanted in the car. I was able to drive way with the car I wanted because of him! Overall, the dealership is a very nice and clean place. Everyone is so friendly and always lending a helping hand.

Very satisfied with service . Andres help me a lot in order to have a good deal.It was a smooth transaction .New Place is beautiful .

Nicole was great, in explaining what needs to be done with my car for future reference, knowledgeable and a delight to come to the service area, which is rare, like going to the dentist.. I bring 3 of my family members honda from queens to get serviced here.....Nicole and her staff deserve 5 star plus..

Recently purchased a Honda Pilot Touring from Honda City. I want to say the service is amazing and thanks to David for helping out. He has been a great person and I very much recommend speaking to him if you’re interested in a vehicle.

We recently purchased a Honda Accord Sport 2018. We were assisted by Andres Restrepo (Sales Team), and Wayne Wellington (Finance Manager). Great experience at Honda City and the staff was friendly, helpful and also Mr. Restrepo provided all the details and features of the car. The place is very clean and has a lot of space. Finally, we are very happy with our new car and the service that we received. Therefore, we highly recommend this place, they are very professional.

The service is professional! They treat you like customers and nothing else! I definitely would recommend this place!

The service department at Honda City has my highest recommendation. I have been bringing my Honda Odyssey and CRV there for service for over ten years. The service advisors are excellent, especially Nicole, Ralph and Tom. They could not be more kind, helpful and accommodating. They take time to carefully listen to my concerns, explain everything thoroughly and make sure I fully understand what my car needs and may need in the future. They and their mechanics have kept my 2009 mini-van running like new. More importantly I find Nicole, Ralph and Tom to be most pleasant and professional. They communication clearly and always with a warm smile. Even more importantly, they remember me and my cars and treat me like a valued customer. I always feel welcome when I arrive and again must emphasize, listen to. I am the type of person who needs to know and understand every detail of my vehicles! In addition, the service area waiting area is very clean and pleasant and if the wait is long, my service advisors provide shuttle service so I can wait at home. Really these are excellent people to work with. Very highly recommended.

Andres is the man he made trading my car and getting a new one painless and easy. If you come to Honda City ask for Andres and Andres only you wont be disappointed!!

Salesperson Matthew is very kind and helpful, very happy to purchase car from Honda city. Overall experience is 10 out of 10!

Shakeem was a pleasure to work witn. He made it a wonderful experience for my wife and I purchasing her first car. No pressure from any one at Honda City. All options are explained and no one rushes you. There is an amazing professional and personal relationship from Shakeem and the entire Honda City. I will recommend Honda City of Bethpage to everyone.

I just leased a Honda Civic and it’s super easy here. Ismail chowdhury is a very helpful person here at Honda City.

Honda city and specifically Joseph A. was very genuine and helpful In my car buying experience this past week, He Guided me towards what model and trim I should get based on my situation and wants. Go to Joseph Aveni at honda city it couldn’t have gone better.

Made a next day appointment to check out honda crv 2021 with wife. We were just going to check the drive out price with all the fees. Mike helped us out finding the right model,color, and total price. Surprisingly there was no hidden dealers fees just the normal dmv fees and was happy to hear they had the right color in stock. We were not expecting to make a purchase but mike worked with us with our trade in which was 2013 crv with over 100k miles with damaged door and scratches. There was gap between what we wanted for the trade in and what dealer was offering. Mike worked with the manager to meet us half way to close the deal. Also he came in on his off day to make sure our pick up will go smoothly. Thank you so much and I highly recommend Honda city

I had purchased a used Honda from a used car dealership and it turned into a little bit of a nightmare. Check engine light was on,, my bluetooth was all jacked up and was in and out of service within the first week of buying this car... But thank God Theresa C works over there because she ensured me that she would do everything she could do to help me. She certainly did just that. She literally fixed every issue I had.. Theresa saved me a ton of headache, and if you ever go in this location ask for her. Thanks so much Theresa.

Excellent salesman with yoni very efficient and helpful. Great experience

Special thanks to Andres he took the time to show me everything about the crv during test drive and explained very well the lease process. If anyone is new to leasing and afraid of dealers, come see Andres he will take care of you

I leases a 2021 honda hrv from Honda Bethpage. The process was smooth and easy. I really thank Nick who was professional and helps us to choose the right vehicle. I recommend others for their vehicles from this dealership.

Be careful this place! They misled me to replace parts that are not necessary to replace.One day My car has some problems. The engine light on, D drive light flashing, the P light on whatever any gear. But my car can drive normally. I made appointment this place. I drove to there and leave my car there 10am on 08/16/2021. Then they called me on next day 08/17/2021. He said I need replace 3 parts ( Alternator ASSY, Sensor battery, 31500-SR1-100MS) total costs $1505. I trusted him. I want fix problems. I accepted replacement. Then I got another called. He said they need order a part “ PCM” . They don’t have now. It is under warranty no charge. But the lights still on until PCM replaced. I can go to pick my car. It can drive no problem. I trusted him. I went to pick up my car and paid $1589.93 ( parts $ 787.59, Labor $676, Tax $126.24) I drove my car back to home with same issues. ( engine light on, D light flashing, P light on). On Monday 08/23/2021 I got called “ PCM” arrived. I made appointment Tuesday 10am. I leave my car there to replace PCM. Then they called me said PCM replaced but lights still on . They need check to find out issues. Afternoon they called me said it’s electric issue. I need replace another part ( 38329-T0A ALL Control Unit) total cost $ 460. ( part$380, labor $80) . I am really confused about this because I have already paid $1589.83. The problems didn’t fix. I went there Wednesday morning talked to manager. He waived labor fee but I still need pay part $359.88 and tax. I want fix problem. I don’t have choices. I accepted price. Next day, they called me the car all set. I went to pay $ 390.92. My car fixed. They misled me to replace three parts are not necessary to replace. Those parts are not broken. They are not the reasons make the lights on. They are money hungry. This my experience.

Salesperson Johnny was very personable and committed to our satisfaction from first meeting through to the sale of my 2021 Honda Pilot. The showroom is beautiful and everyone we worked with was friendly and attentive.

Be careful this place! One day My car has some problems. The engine light on, D drive light flashing, the P light on whatever any gear. But my car can drive normally. I made appointment this place. I drove to there and leave my car there 10am on 08/16/2021. Then they called me on next day 08/17/2021. He said I need replace 3 parts ( Alternator ASSY, Sensor battery, 31500-SR1-100MS) total costs $1505. I trusted him. I want fix problems. I accepted replacement. Then I got another called. He said they need order a part “ PCM” . They don’t have now. It is under warranty no charge. But the lights still on until PCM replaced. I can go to pick my car. It can drive no problem. I trusted him. I went to pick up my car and paid $1589.93 ( parts $ 787.59, Labor $676, Tax $126.24) I drove my car back to home with same issues. ( engine light on, D light flashing, P light on). On Monday 08/23/2021 I got called “ PCM” arrived. I made appointment Tuesday 10am. I leave my car there to replace PCM. Then they called me said PCM replaced but lights still on . They need check to find out issues. Afternoon they called me said it’s electric issue. I need replace another part ( 38329-T0A ALL Control Unit) total cost $ 460. ( part$380, labor $80) . I am really confused about this because I have already paid $1589.83. The problems didn’t fix. I went there Wednesday morning talked to manager. He waived labor fee but I still need pay part $359.88 and tax. I want fix problem. I don’t have choices. I accepted price. Next day, they called me the car all set. I went to pay $ 390.92. My car fixed. This my experience. They misled me to replaced three parts that are not necessary to replace. They are not broken. If they are broken my car couldn’t drive.Those parts aren’t the reason make lights on. Everybody be careful ! They trick you to replace parts. They are money hungry. I will post my bill . You can take look!

In response to my initial review, below, I recieved a call from Honda City and their general manager and I spent some time discussing the incident. I am a partner in an national professional services firm so I understand very well the need for management to honestly deal with customer incidents. Honda City not only expressed remorse for the problem I encountered, but stepped up with a significant goodwill response. Every organization may have a bad apple or the oidd incident, what is most important is senior managements response and here they did the right thing.Stay away. WE came back here recently having purchased 3 cars here previously with a good experience. This time it was a totally different experience. After a 20% premium was demanded over list and telling the sales manager that Millennium Honda in Hempstead had the same car and advertised it for list price he became very abusive when we refused his 5% discount off the premium and told us to leave if we didnt like it. We did and went straight to Millennium where we bought the exact same car for several thousand less and were treated with respect. This dealer may be trying to pay for its new building by trying to gauge customers in this market, and clearly could care less about repeat customers.

Just leaded a 2021 Honda Pilot and I am pleased at how everything went. Nick was my salesperson. He did great work and answered my questions. A+

Awesome young man I will definitely recommend him

My wife and I had a great experience with Honda City. Andres helped to answer all of our questions and wasn’t pushy at all. He made the process relaxed and enjoyable. I highly recommend going to Honda City and working with Andres if you’re looking to get a new car.

Usually I don’t write reviews but this time I’m very happy last week I bought a CR-V. Eric was the person who made it easy. He is a real professional, he never got bored with our questions, he was very polite. The highest recommendationI am very happy with the service in Honda city Levittown

Went to trade a Civic for a new CRV. The salesperson was great, extremely knowledgably and friendly. Spent a lot of time with us including a road test.Negotiating on the trade in, the General Manager (dressed like a janitor) came to the salespersons desk and was so immediately nasty that we ran out and bought it at Huntington Honda.I suggest you do as well.

That’s the best dealership in Long Island but my last meeting with them was horrible due overcharge prices on all 2021 cars and finance person is also on attitude. So if you planning to buy new car be ready for 2-3k over prices.

My son and I bought a new Honda Civic EX from Honda city, our salesperson Samantha Brigandi was outstanding and very professional, she led us by the hand and helped with every step of the buying process! I highly recommend this dealership and especially Samantha, she was terrific! 5 stars is well deserved!

Need a patient, knowledgeable salesman?! Ask for Johnny Di Nola! I have been a loyal customer at Honda City since 1993 and I found the same professional experience, knowledge and enthusiasm in my salesman Johnny Di Nola. He took his time to explain the features of the 2021 Honda Civic and how to use them since I am somewhat technolgically challenged. Will Ventura, the the finance manager was very informative regarding the leasing process.

First time leasing a car, it was such a stress free process!! David was very nice and very informative and made the process as easy as possible. Now I have my dream car that I always wanted!! Thank you David!

Customer service scheduled us an appointment to view a specific vehicle. We traveled over an hour to test drive the car. Upon arrival, the sales rep stated the car had just been sold. No notice was given. Was never alerted the vehicle had been sold. Business lacks interdepartmental communication. Poor communication with potential buyers. Poor treatment of the customer. Would not recommend doing business with this establishment. Waste of time and a very disappointing experience

Honda City in Levittown is a great dealership to lease or buy a car. I was ending my lease and was looking around for a new lease. Dean helped me through the whole process, and everyone else at the dealership was very professional. They gave me the best deal and vehicle for my situation. I highly recommend them.

My husband and I recently purchased a 2018 CRV. John DiNola helped us and he was very knowledgeable and professional. He added a personal touch to our experience. I would highly recommend Honda City and John D.

Was planning to buy a car from this dealership.. Spoke to a salesman for about a car for about 2 weeks.. First thing I asked about was price and was assured that the car would sell for msrp and the price on their website.. I was about to put down a deposit but when sending me a price I was quoted 5600$ more than msrp.. He tried convincing me it was msrp than changed the story and said his manager added that cost. Spoke to a manager and they wouldnt sell for the price I was promised.. Waste of time and energy and very deceptive.. I was willing to drive from NC to NY to pick up this car.. Really bad business practice.. I rarely leave reviews but this just rubbed me the wrong way

Wow Ive leased multiple cars and no dealership has made It this easy for me ever. Kristen C. made this the most easiest, stress free process ever! From the minute we started speaking until she handed me the keys to my new car, she was there to answer any questions or concerns I may have. The best thing Honda City could have did was bring this amazing girl in! Saving her number forever, I only want to purchase cars thru her!!!! Thank you Kristen!!!!!!!

Nick from Honda City in Levittown made my experience leasing a car exceptionally easy and stress free. I was not looking forward to getting my new lease as the old one was coming to an end and was dreading the anticipated chaos of paperwork, up sales and negotiations that I have gone through in the past with other dealers. Nick and all the folks at Honda City made the process seem effortless. He listened to what I needed in a car and explained all my options. Once I told him what I wanted, he handled all the paperwork and gave me a monthly quote that DID NOT change as we ended the transition-no matter who we talked to in the process. That is a first for me. He was knowledgeable, professional and personable. I highly recommend you visit Honda City and ask for Nick if you are looking to buy or lease a new vehicle.

I first started coming to the service department in Bethpage I was very pleased. However, over the past 18 months or so, the service has gotten noticeably poor. And my most recent two visits have convinced me to consider going elsewhere.Six weeks ago the rear hatch on my Honda CRV stopped working. There is no key to open it and no interior latch or any other means except for unlocking the doors, but this no longer unlocks the rear compartment.I went to Honda city Bethpage service and was advised by my service manager that they would be charging me $176 to take a look, but that they probably would not be able to find the reason for this problem.While you are probably asking yourself who would pay almost $200 to not receive a solution to the problem, you are correct and I basically returned to the desk immediately after sitting in the chair and thinking about what she had just told me.I told her to forget about it and took it to my own expert who replace the switch and when that didn’t work replace the lock mechanism, neither of which worked.Out of frustration, I return to Honda city Bethpage and asked if there was anyone in the service department who might be their expert who could tell me what else we might be able to rule out or what they thought it might be. I was basically given the brush and told there’s nothing they could do and that they don’t know anything about their own cars. What a ridiculous thing; just basically a blow off.Well now I am so frustrated to be locked out of my own car and have now become at my wits end with an issue that may never get solved. Not surprisingly I even called the corporate number just to ask them if they can recommend anything, and they offered nothing but the advice that I should go to another Honda service center and pay the $176 for nothing. Is this a nightmare? And I truly love my honda and thought I will never buy another make of car.Sorry if this sounds like I am spewing a grudge; I really don’t normally do this, but it needed to be said publicly. I love this Honda CRV and I had thought it would be the only car I would buy in my future.I still probably will, but not from this dealer.

Honda city is a great place! Eddy was excellent!

Leased a Honda Passport here and the service was great! Andres was very honest and straight forward which made the process so much easier. I would definitely recommend this dealership!

Great dealership with excellent service. Andres was very straightforward with us, and we are extremely happy with our new Honda HR-V, which we got at a great price.

Very bad service they ruined my credit score. Did not even get approved . They run 10 hard Enquiry for no reason

Once again The Honda City Team Shines.. within in 2 days closed on lease and a used car.. Andre outstanding along with John B..Since walking into there showroom in August 2015.. A total of 2 used car purchased and 4 leases..That speaks volumes on The Honda City Team!!!BIGBLU

Called the dealership before I came into just text a question spoke with someone from finances name Marie very rude over the phone I will not go to the dealership now because the way I was spoken to by her.Tried calling he is an in

Purchased A Honda FIT/2020..July 28..for my Daughter. Our Sales Associate was Samantha!She Has Great Energy, Knowledgeable, Patient, Kind!Our Experience was Smooth and Positive!On P/Up Day, The Vehicle Was Cleaned, Samantha took the Time to Go over Details /Settings in the Car with my Daughter..and Attentive to Details Clarifying.Samantha Coordinated and Communicated with Financing for a Smooth Positive Experience!Samanthas Personality is Sparkling! ..and My Daughter was Very Happy we were Directed to her Desk on our Visit!Thank You Samantha..for your Efforts Going Above..in Making Our Experience A Great Visit!!

This location is by far the best one!!!! I got an oil change and tire rotation in under 30 minutes thank you Nicole for all your help

Andres was great and made the process easy and straight forward. Recommend him all the way if anyone is in the market for as new Honda ask for him

Nicole has been good to me and has tried her best in helping with me and my car and my situation they even give me a rental for the time being well I wait for my car to be fixed

I recently leased a 2020 Honda Accord Hybrid from Dave at Honda City in Levittown and their service was outstanding. Not only was Dave easy to talk to, friendly and took his time assisting me in selecting the right vehicle, he also followed up with multiple phone calls and genuinely cared about my car buying experience. I am very happy that I chose this dealership specifically and I certainly will be returning next time I am in the market for a car. Thank you, Dave and Honda City!

I was recently in the market for a new car and I found myself at Honda City in Levittown. I was leaning towards a CR-V but wasnt sure what options each trim level offered. I arrived at their showroom late Monday night without an appointment. I was immediately greeted by one of their team members, Dean Sargent. I found Dean to be friendly and very knowledgeable on all the different features the CR-Vs offered. I decided that the EX-L model was the one for me. Dean answered my many questions throughout the whole process and responded to all the texts I sent him the following day. I drove the car home a day later. This process was the smoothest ones Ive ever had when looking for a car. Kudos to Dean!

Pretty alright experience. Everything was great, especially with our sales rep Nick who was so kind and understanding. He helped us with everything and negotiated with us, and even forwarded us to the higher ups who were just as great. The reason this place gets 3 stars is because of their finance rep (mr. Wellington or something) who was upright disrespectful. When we wanted to talk about the finances, and didn’t quite understand something, he gave us a very poor attitude response and even said I’m not going to talk about it and took the keys back. Very very very poor experience with him, and he is the sole reason why I give this place a lower rating. Everyone else was great, especially Nick and the other guys.

DEAN DEAN DEAN ! Make sure DEAN sells you your next car !!!! Guy is a straight up gentlemen. My entire life I have had horrible experiences at car dealerships. I’ll just keep it simple and say that Dean has change the way I think forever. He is hands-down the best salesman there and is completely honest. He will not try to scam you and he will tell you exactly how it is. Their financial manager is also a standup guy.

4/7/2021Updated from 1 star to 4 starsThe next day I was contacted by the GM of Honda City who was extremely apologetic about the situation that occurred and rectified the issue immediately.His assistant was also very professional, courteous and helpful and went above my expectations to provide ideal customer service. I’m grateful for their prompt response and showing me that they truly care about their customers.3/29/2021Scheduled a tire rotation that would’ve cost ~$40 and an alignment for an additional $180 and was informed I needed the brake fluid and rear differential fluid servicing due to the car being two years old so I said okay thinking they were just topping it off. After almost 4 hours of waiting I left with a $550 bill, $500 of that was just on labor and the rest on the fluid used.When I informed the rep assisting me that I wasn’t provided any prices on the additional servicing beforehand he admitted he was at fault but there was nothing he could do since the services were already rendered. I politely informed him that it would be ideal business practice that they inform the client of the prices BEFOREHAND where he stated “I thought you knew”. How the heck would I know that, I’m not a mechanic!I would hate to think because they saw a woman they felt they could do the bait and switch since it’s a known practice. Who knows but extremely disappointed that nothing was done to correct their oversight except a “I’m sorry, it was my fault but the services were already performed”. I thought I found my place to get my car serviced but unsure after this occurred.

Ask for Johnny he’s great!

LIE AFTER LIE 5 STARS! New 2018 ACCORD Honda City IS THE ⭐️B⭐️E⭐️S⭐️T⭐️. SO EASY. STRESS FREE! THE BEST WAY TO BUY A CAR!!!!! At first I was very upset with many other dealers just pushing to sell a car Honda City not once Chafik manager at Honda City made the experience and customer service to its best standards, no sitting around in a dealership, I wanted a specific color which they didn’t have in showroom but they went out there way to not only show me but also test drive and show me all new features. My car was delivered to me I was very satisfied with my purchase. I had a small miss understanding and once again Chafik took his time to listen and correct and on top accommodating me more to my vehicle. It an was endlessly friendly, patient, understanding, and honest - no tricks, no gimmicks, he worked diligently to help me understand my options and make sure I got the best deal possible. I can’t say enough good things about my transaction - I can’t ever imagine buying a car anywhere else! THANK YOU to the whole team and once again to Chafik Bouattoura best manager I’ve ever encountered Strongly recommended!!!, 12-12-2018 After my purchase I’ve tried countless time to have a few questions answered and undoubtedly always get neglected the front desk receptionist always says she will send out a message to manager and I never get a call back, no manager is ever on duty was told I will get a call from Mr.keith haven’t yet left my info countless times still awaiting this is a continuous ongoing issues from my first review saying they will assist on fixing my issue which they never did and got lied too at first had a great Experience until issues arise and no one is there anymore to help or answer questions.

My name is Johnny Garcia I give 1 ☆ because the manager played game with me. The day to pick up the car the cha get the price...not profesional

My salesperson name was Sam, really good guy. He got me a great deal at age 19 for a 2020 Honda Civic hatch sport (lease). Definitely going back to him after this lease is over for another good deal !!! He kept in contact with me, explained everything in a way that I could understand since it was a first time thing for me. I recommend Sam for anyone who wants someone to be straight up with them about a deal.

This Honda dealership is very unprofessional and disorganized . Went to purchase a vehicle the rep provided me with a price while I was there then wouldn’t honor the price since I was going to pay cash and not finance. The rep stated that he couldn’t make money off the deal so he wasn’t going to honor the price he provided unless I financed through them. Terrible

Horrible Experience!! I Called Honda City to verify they had the car I was interested in (Honda Civic SI), I told the person I spoke to I was 25 minutes away and asked if I came down if I could test drive the car, she said yes. I drove down and waited to see a sales person. I told the sales person which car I was interested in test driving and he asked me rudely if I was buying or test driving it, I told him I was comparing it with another car I was looking at. He then told me that this car was a premium and that he wouldnt let me test drive it unless I was buying it!!! This car mind you is a 25K civic. It is not a Ferrari. They were rude and unhelpful and I would never go down there again. I probably will end up buying this car but definitely not from them!!

From my initial phone call for a price quote, to the day I drove off the lot, everyone at Honda City was helpful, kind, and courteous. Anthony was an integral part of the process when helping me via phone. Once we visited the showroom, we worked with Dean. He was incredible; friendly, knowledgeable, professional, and so easy to work with. The gentlemen that assisted us with the finance details were wonderful as well. Even the manager on duty spoke with us numerous time to ensure that we were having a good experience. Ive had a great experience with both the dealership and my new vehicle.

The manager of this place is rude, unprofessional and dishonest. I think he needs a lesson in customer service.Highly disappointed and will not be coming back.

Friendly, informative, and patient.

Gotta say, Anthony M gave me all the vehicle and cost information I requested via email without trying to pressure me to come into the dealership, and Erick B helped me drive off the lot with the car I wanted at not a penny over budget. Transparent and quick service, I actually enjoyed the process - definitely recommended.

Bought a pre owner certified 2014 Honda Civic from them. What a bad choice. Car was in an accident and the sales person lied and said it had a clean car fax.. dishonest people just looking to take your money. Zero customer service. Not how a business should be ran. Wanted to trade car in and purchase new vehicle.. and they low balled me on buying my car back. Typical.DONT USE THIS DEALERSHIP!!! don’t waste your time and your money. Go to a place that will actually appreciate you and your business

Easy, professional experience, my 4th car at Honda City, Andres and the rest of the staff always make it an easy, positive experience!

Say Ever since that guy Vincent left, that place has been hell! Even in the parts department. Their best guy left (Derrick) and everyone is either useless or Has an Attitude.

I purchased a 2016 Certified Pre-Owned Honda CR-V, with poor credit I was not expecting a the absolute excellent service I received. My salesman was Erick he showed me many vehicles and was polite and professional. Marie the finance manager was exceptional and made the experience a delightful one. Low payments on the exact car I wanted with only 11000 miles! I can’t say a bad thing about the entire experience. I will recommend Honda City to anyone anytime. Thank you again I am very happy with my new vehicle.

Knowledgeable and friendly staff. We had Sam as our salesman who was a true sweetheart. He had me and my husband out really fast and was informative throughout the entire process. Our finance manager Bobby was excellent as well and went over everything professionally without any up sell. Buying a car is never a fun process but Sam, Bobby, made it totally worth it.