I own a 1974 Piper Arrow II and used Airtex Products to redo my whole interior (sans headliner). I would recommend their products hands down. They were easy to work with from start to finish. Photo directions were provided which made the install even easier than I had imagined. Dodd and his team were always willing to answer any of my questions no matter how simple they may have seemed. They were a pleasure to work with. Their pricing and products are fantastic.
I ordered the entire Airtex package (i.e. sound proofing, carpet, side panels, leather seats, headliner and baggage compartment) for my old Cherokee Six. Production and delivery dates were nearly spot on with the estimates provided by Airtex. Throughout the entire project, I only had one small issue, which happened to be associated with a piece of carpet. I called Airtex, explained the situation, and without hesitation, Airtex sent me a new piece.Quality: 8 out of 10 (a few small imperfections, but overall very good)Customer Service: 10 out of 10 (exceptional)Pricing: 8 out of 10 (competitively priced for what you get)Installing the interior, was a journey! I highly recommend taking a lot of pictures throughout the process and don’t throw any of your old nasty interior away until the project is done...some of those old pieces serve as nice templates.By far, my biggest obstacle was getting over the fear of cutting the new interior. I “assumed” that everything was going to be cut perfectly and all I had to do was secure it in place. Not so...Honestly, I bet I wasted hours, completely paralyzed, as I thought about all the possible ways that I could screw sometime up. In my experience, nearly everything had to be cut or trimmed to fit (i.e. carpet, headliner, side panels, and of course, the seats). To be fair, there were a few pieces that fell right into place, but not many.Once I got over the fear of cutting my brand new interior, the project moved along nicely.Installation times (approx.):Soundproofing: 16 hours (removed the old fiberglass, cleaned, and cut new stuff to fit)Headliner: 20 hours (removed, cleaned and painted all plastics prior to installing headliner)Carpet: 18 hours (not difficult, but a lot of cleaning, removing old glue, and the dreaded cutting and gluing)Side panels: 30 hours (mine required cutting a lot of holes for air vents, arm rests, headset jacks, etc.)Seats: 24 hours (six seats, cleaned, sanded and painted all frames prior to installation of upholstery)Forward baggage compartment: 5 hours (cleaned and painted old plastic, small amount of cutting to get the new stuff to fit)Note: I had zero experience installing interiors and I worked alone. If you are more experienced and/or have someone available to help, you could certainly achieve better times.Overall, I am extremely pleased with the project. Would I do it again? Not a chance! Way too much damn work! lol
I recently installed Airtex carpeting for my 1977 Cessna Cardinal 177B and am pleased with the overall fit and quality of the carpet. Some trimming around the pedestal was required, but the carpet fit as good the factory-installed carpet I removed. Time will tell how well it holds up, but 5 stars for fit, carpet quality, and ease of installation.
I am very dissatisfied with the uninformed and unprofessional customer service i recently received from Airtex. Specifically, on or about Oct. 18 I called and spoke with a very helpful representative. He gave me basic pricing and production information. I ordered the selection guide (fabric samples) and told the rep i would call him with more questions as I prepared to order his product. I received the samples on the weekend and called the rep on Oct 24. I was told he was not in but i could leave a voice mail. After no return call by Oct 26, i called again, and again the rep i had spoken with was out. I asked the phone answerer if there was another number since the vm was not productive. I said i had several other questions. She said she new the products and could answer my questions. Her first question was what plane. I said Skylane. She asked if that was a Piper. I asked about a certain product and had to repeat the specific question several times because her answer was directed at another product I had previously stated i did not want, both to her and the first rep. In short, a person who purported to know her business clearly did not. Moreover, she was unable or unwilling to get in touch with the person who seemed to know the business and who I originally spoke with. Airtex products may be good, but the customer service was so awful I have decided to find another vendor. 0 stars was not a choice above.
Solid service and products.