It was very easy to reserve and pay for the unit on line. I love how friendly and helpful they were when showing me the unit a few days before I brought the stuff over! Easy access when using the code you are given. Very sturdy locks on units too!!

Ryan the manager was very professional kind and friendly and helpful. Was easy to rent

Very dusty I could hear critters walking around inside.

No issues. Was in and out. Employee was nice and helpful.

Clean climate controlled storage facility easy access 👍

Very customer friendly, understood our situation and did his best to help us.

Decent prices been using them for over a year and very secure

The customer service here is excellent. Angel is very professional and polite. He was very helpful and I was having an extremely rough day and he made it better by being so friendly. Would definitely recommend.

Im glad I narrowed my storage unit search to this cubesmart. They are respectable and hardworking. The autopayment works without struggle and Im even given a pdf receipt. I am also given notification prior to each payment. I have contact staff over the phone before and they have always been extremely helpful. Im looking forward to another 10 months of working with them. My only problem would be, getting heavy furniture into the second floor is quite difficult but not impossible with the help of a few friends. Regardless, def. worth the price tag.

I stored my things in an interior storage unit for several years while I was away for work. I was back in the area periodically to come to the unit. Everything was handled very professionally at this facility. I do not know the new manager, but the former manager was very helpful and friendly; as was her staff.

Ease of access. But there was one problem: was quoted one amount for truck rental and was told a ramp and dolly would be included. But in person the price was higher and no dolly or ramp. Also the elevator was broken so it made my move very hard. But Cubesmart was good to me when I had some late payments. That I appreciated very much as I am a disabled woman and I lost my job due to Covid19 so money was very tight.

Everything was simple and trouble free

Easy access and there’s never a wait to see or talk to anyone if you have any questions

Angel was a great help! Polite and professional!

The staff at CubeSmart is very knowledgeable and helpful in making sure you have the right size unit for your storage needs. Kerri Parks was awesome to work with. She answered all of our questions and explained everything clearly. They are friendly and courtesy. There is a clean restroom available if the need arises while you are unloading, loading or there to get something from your unit. I would recommend this facility to everyone.

Kerri and Ryan were not only helpful but very friendly and accommodating. They explained the pricing, toured the unit and making sure I understood the details for renting - very thorough. Also took advantage of the free use of the truck - which is a cool feature when you first start your rental. Truck is very good size. Could move everything in one shot. All in all very pleased with customer support, the unit, the price, the truck and the location. Would recommend CubeSmart for your storage needs.

Very Professional, very safe, very knowledgeable. Easy and affordable especially during a move when things are already stressful.

Researched this facility for someone who needed assistance. They are a business who have great employees. They are very customer oriented.

Nice and clean. Convenient hours for access.

The people I spoke with were always nice and helpful

The costumer service at the location it is great the guys are always nice and very helpful.

Linda jameson is just what her name is in Spanish beautiful. Great customer service with a good smile and even better personality. Went above and beyond to suit me with the right storage at an affordable price! A++ kind of disappointed i did the autopay since now i wont get to see her as much 😉

Angel needs a raise...great job and friendly. Sad though that there was no incentive like a free month or etc....that stunk since Uhaul was offering a free month with the purchase of a month!

I had a great experience here. I stored my car for a week.Juan explained my options and was extremely helpful - also got a good deal! I will come back.

I had the pleasure of working with Ryan who explained everything clearly, was very friendly and had a great attitude even though it was a Sunday and I walked in right before the business was set to close. He was professional and patient and made a seemingly stressful situation feels much easier. They also have great prices and a clean space. Highly recommended.

I can’t say enough great things about this place. Juan was super friendly and professional and made my move out process painless and seamless. He was great to deal with in every aspect. He’s a winner!! Thanks, Juan!!

Cubesmart does care for their customers as long as you communicate on time if theres any inconvinience. They are more happy to help.I felt satisfaction.

Moving is never fun. Kerri Parks helped my Mom with all her storage needs and when it came to service Kerri went above and beyond any normal job functions to make sure we were properly hydrated and had a few hard candy from her desk. What a great experience. Kerri made us feel like we were part of the CubeSmart family. Thank you for your great customer service.

Michael was very helpful in finding me the right unit at the right price. My unit was clean upon my arrival, and they had everything I needed on site. I would recommend this place to any one.

Very helpful, nice people there.clean facilities.. great deal 1st month free. We all like free 🤑 thank you

Michael was very helpful in securing a space. He worked hard to get me the best deal. Then Kerri the Manager helped me when I needed to extend my rental space for a bit longer. A+ highly recommended.

Great customer service really polite and a pleasure to talk to ( thank you Destiny)

I went in this morning to get a storage space and Rey Ortega was super helpful and made sure I got a good deal on the space!!! Also he took me over to show me where the entrances were and how to access the building. Thank you so much Rey!!!

Samantha & Kerri are AMAZING. Excellent Customer Service, Friendly & Caring.Very down to earth .I came in as a stranger and I feel as though Im leaving with two friends.Exceptional Dedicated TeamThanks Samantha BarryKerri Parks!!

Amazing storage and all the help..I do know..just got mine out after.6 yrs.and 8 mths...yay

Keri was very professional and personable. She explained the product choices - asked questions to make sure it met my needs -- and offered options. I was given a special price even though I forgot to ask and did not see it posted. I have rented storage space in the past but non offered the conveninces of CubeSmart

Mike and Kelly were very awesome. The prices werent bad. And they even stayed a couple minutes late just to make sure everything with my units were squared away.

I have been a loyal customer to this storage and Ill keep coming and recommending it to my family always great Services happy people.

Very upsetting this is not a secure lot

We had such a good a experience. Great customer service. Mike has been extremely helpful!

I moved from Michigan to Massachusetts and Kerri and Michael were great in the service they provided. Also the units are clean and secure. Definitely I will recommend Leominster CubeSmart.

Very nice facility. Wonderful staff. Location is tucked away so its doesnt set on a main, busy, street.

Nice place we love it

Claims first month is free then charges me for it😡

I came in for pricing and the service was not only informative but very kind!

Len Lynch was very friendly and helpful. The sizes of the storage are good sizes for the prices paid.

Staff is awesome. Facility doesnt have light in the storage unit. Elevator/lift has a 3inch step-up on the ground floor making use of carts difficult or impossible with heavy loads.

Kerri is always very helpful and very personable. She has become a great friendShe is a great asset to the company !!!

Lighting in the hall way is horrible I complain about it for weeks

Kerry had excellent service, and was very pleasant.

Clean, plenty of parking, and conveniently located. Also handcap accessible.

I cant thank Kerri enough for her perspective on customer service. It far exceeded anything I could have asked for. I had coordinated borrowing vehicles and my family members time to move my belongings and didnt realize that I wasnt going to make it to the office at CubeSmart before they closed to sign off on paperwork and get my cube. Kerri reassured me it was ok and that she would meet me at the office whenever I got there, giving me her cell phone number. I called her when I got there after packing up all of my stuff to bring and she met me at the office and got me all set up. Great customer service is hard to come by and the experience I had with Kerri was beyond exemplary. I would/have told others about Kerri and CubeSmart and highly recommend. Thank you so much Kerri for taking stress away from my move.

Excellent service by Ryan Cormier I highly recommend getting a storage unit here

We had the best service at this place. We got there about 5:30 they close at 6 the last named carri was awesome. I spoke to corprate before I got there and they seemed very cunfused by what I needed went ahead and made a reservation. With in 5 to 10 mins of me hanging up with them carri called me we got there and she was so polite understanding of what we needed and understood our frustration with other storage places in the area. She took us for a tour of the building showed us our unit told us the hours of the gates and stuff. We went back to the office did all the signing of the paperwork and chatted for a min and we went and moved our stuffed in. She was very personable and understanding I would recommend this place over other places in the area. Very reasonable prices if you dont have a lock you can buy one thats very sturdy. Honestly if your trying to find a storage place with little hassle go here!!!!

More pricey then it states online. They dont tell you there are added fees for insurance and they arent cheap. Youd think it would be a choice or the whole building would be insured and that would be reflected in the price. I use them. And ive always come back to them for cleanliness and well run by employees. You get. Nice space for the money.

I just had the best exsperience ever at the best storage place ever go cube smart storage keep the good work up

Mike and Kerri where great loved moving in could not be any happy thanks cube smart

I wanted to give a shout out to Juan Cerruti at the Leominster, MA 01453 Cube Smart facility. I was having difficulty with getting my storage locker door to close and get my lock on securely. Juan stopped what he was doing and came out to my unit with me. He was able to secure the door and even shoveled the snow in front of the door for me as I did not have a shovel with me. Everyone has been very helpful whenever I have needed anything or had questions. Cubesmart offers an easy, secure and convenient place to store my inventory as a Home Stager. I highly recommend Juan and the entire team at Cubs Smart!

The staff were fantastic extremely helpful and informative as well as being very pleasant and kind to work with

I was very pleased with the overall experience. I will definitely use CubeSmart again in the future.

Kerri Parks was above and beyond the most professional person I have dealt with in a long time. Ms Parks is an excellent face for cube smart.

Employees were very helpful and quick to assist our needs.

Sales manager was very nice. Later in the day when we were moving my items in the lift was not working and of course no help around with corporate numbers.

Excellent customer service, storage is clean and easy access love this place,keep my stuff secure.

They throw locks on your doors without warning after the final month was paid off, making it impossible to move out on a Sunday with a closed office. What a ripoff!

Kerri has great attitude & very friend great customer service she is very professinal keeps the propaty clean

Mike and Kerri were great at their job!!! Made moving and storing very easy!!!

Safe and secure.Great prices Friendly staff

Kerri is very accommodatingThem!

Great! Our consultant Michael Duarte was very helpful and friendly!!

Kerri is always pleasant and smiling..great customer service ! !

Showed up and kerri parks performance and effictiveness as a professional cubesmart employee was mindblowing...thank you kerri...

They are very helpful with a good attitude,clean,secure,cheaper than other storage facilities

The girl there the one that lives there is very friendly price is a little high for a 5 x 5 but is the cheapest in Leominster and Fitchburg the lady explained everything that I needed to know And was very helpful

Long time customer with cubesmart. Keri is awesome, helpful and always bubbly!

Convenient and best prices around!👍

Efficient, nearby, clean, accessible, friendly, secure. Good deal, too.

Great prices and service!

Good storage facility reasonably priced

Its storage. =) went there to help a friend move. Place looked updated and secure.

Easy to take a self storage

Place to store things

Clean pricey

Nice place

Very helpful

Great service!!

Id give it 5 stars but had to dock one. The place is clean, secure and you can reserve a unit online quicker than other storage facilities I looked into. All good right? Unfortunately many of the lights are out, so we had to bring our own lamp just to see what we were doing because it was just too dark.

Good place

Well