Bought my Audi Q5 from them about a year ago and couldn’t be happier! No problems since day one. Friendliest salesmen I’ve ever met, made me feel like family! I still drive by and look at the current selection in case something else catches my eye ;)
When I walked into the office I knew I would find a great car.They worked so hard to get me a car for my family safe and at a great price I could afford.You will not find a Dealership with such dedication as them.I am very happy with. My car👍🏼Thanks.
The owners of this dealership are my close friends. For any car needs come here. My wife bought 2 cars from them. They are awesome. Go to Euro Design for any of your mechanics needs
Ive never had a problem. I purchased my car 3 weeks ago . No issues not with the car and weve been happy with all the minor repairs and service that was done. Everyone was great throughout the whole process.
Reine is a Fench word meaning queen in English. Reine is the boss there and trust me she treats you like not just a customer but as a famiky member. Very nice young lady with a stellar smile on her face ready help you with your car issue either buy of fix. A place to do good business. 5 million stars for her.
Worst dealership I’ve experienced. Service was okay, but pushy. Sold an absolute trash car that broke within 30 days, they fixed it poorly, and when it broke again they couldn’t care less since my 30 days was up. Do not trust this dealership! Disappointed after I saw the great reviews, but clearly this is not the case anymore. They just want your money. Would not trust any car sold at this dealership.
Great people and great service, very professional and helpful. Bought my Audi from them last December and it has treated me very well! Couldnt be happier with my experience.
Bought a lemon for my child. It had issues they did repair the first, but not the second. The 30 day warrantee should have been renewed. There were fuel system issues and again there are fuel system issues. I should not have gone here. Lesson learned. Getting in touch with my lawyer but with Covid who knows. I was unsure of the car the first day once I saw it was painted. They swore it was not in accident. Trying to keep my child safe. Would not recommend. Buyer Beware
Awesome dealership, well maintained cars, great deals!! Made my first car buying a great experience.
I purchased a car from this dealership and I couldn’t be any happier with my purchase. The place and cars were very well kept. All staff members and salesman were very professional, helpful, friendly and truly made my car shopping experience a great one. I would highly recommend this dealership to anyone, and I will definitely go back in the future.
Great service, a little pricey
Very nice and professional, eager to help you whatever your credit situation is. Purchaseda vehicle from them and haven’t had any issues with it.
Great people!! I bought a car from them couple of weeks ago, very happy with it, they stand behind their cars. Will definitely buy from them again.
5 stars is an understatement for this dealership. This is the place to go to for car shopping. A friend and I purchased our cars from here and have nothing but great things to say about this dealership, and all of its’ staff members. They were very accommodating and went above and beyond for us. From the cars, to the salesman, to the service.. everything was beyond great. A dealership like no other. I would highly recommend it to anyone.
I had Great experience and Surprise how well-maintained The inventory was compared to other Local establishments. I won’t forget how simple and quick they make it to buy from them and will recommend them to everyone
I bought a car (Mazda) from them in May, 2019. The car itself is running well, but the radio is broken and I was promised by both the guys working there, that the radio would be fixed (by them). It shouldn’t be this difficult. I paid the full sum of money that they asked for the car, and it is now August 2019, and the radio is STILL not fixed. Extremely disappointed and not professional.
Didn’t get a title with the truck he assured I would have It within my 7 days of the rmv1 time frame knowing that was not going to be the case called him multiple times with no results texted him to ask if he would rewrite the RMV one form to give me seven days more and still no results So the truck sat in the driveway not being able to drive when I finally did get in touch with him he refused to return the vehicle and still did not have a title. So if you buy a vehicle from this gentleman and you have an issue with it good luck to you ps: This is now becoming a court matter
The sale me a ford about 3 weeks ago with a lot electronic problems, the car couldnt get start, I bring the car back to them and they told me I caused the problem, then they ask me leave to figure it out by myself.How honest and professional people they are?Ill tell anyone I know do never ever go there to by a car!
I bought a 2011 Ford Escape a year ago from this dealership, I had a great experience, I haven’t had any issues with it, beside doing the regular maintenance.LauraFrom Ashburnham MA
Very happy with the RAV4 I just bought, car needed a couple things, they took care of it immediately.
No deal made wasn’t good enough for them or their bank!!!!! They should have more finance options not just one local bank!!!
Great deals on used vehicles- and they are easy to deal with. I was very pleased and would buy a vehicle from there again in the future if needed.
Super nice family owned car dealers. Very pleased with purchase of VW wagon. A year and half later, no real issues with car. Family also runs a repair garage close by with good reputation, very convenient and trustworthy. Would do business again!
Nice at the time of selling but not helpful when you go back to have the car fix if anything happens to it. They let you know right a way that they will not fix anything and if they do you will have to pay for it. I will not buy from them again nor I will recommend this place.
Wonderful experience, honest people, very happy with my car!! Highly recommended if you are looking for a dependable used car.
My son bought a VW Jetta here about a month ago. Everyone was excellent to work with. They were extremely helpful and made sure the car was fully serviced before we took it home. The owners were very accessible and willing to accommodate in any way they could. Id definitely go back in the future.
The workers there were pleasant and easy to work with. They answered all of my questions and made quick repairs on the issues the vehicle was having before i purchased it. I brought it to get a pre purchase inspection and discovered a few things needed fixing, which they fixed that day, BEFORE I BOUGHT IT. The only reason they got a 4 star rating is because they tried to have me sign off on a NO WARRANTY contract which I was not having bc I was informed that I would get a 30 day WARRANTY. After going back and forth a little bit the owner realized I was not going to go through with the purchase with out a contract stating there was a WARRANTY. She then changed it to say that it had a 30 day WARRANTY but wrote down that theyd cover 0% of parts and labor. I made sure she corrected it to 100% And I was on my way.The car seems great. I havent brought it to get inspected yet but only time will tell. I will update this IF the vehicle doesnt pass the state inspection but Im pretty sure it will.Thanks Platinum!
I bought my G35 from them about 2 years ago and I only suffered continuous problems since owning it. When I first bought the car, they reset the ECU so that the engine light would not come up during the test drive. Before my purchase, I asked of any existing problems with the vehicle, which was stated as only one of the front control arms. Soon after the purchase, the engine light came on and I was not able to get my car to pass inspection. After repeated attempts to reset the ECU, I was told that the Cat was hallowed and that caused the issue. We kept going back and forth between the issue, and I was told to drive it gently so that it doesnt cause the ECU to flag. I finally got it to pass inspection somehow. Even then there was a ton of other problems with the car, front speakers not working, rack and pinion replacement, and back to trying to get my car to pass inspection, yet again - all within 2 years.Basically, they sold a car that wasnt going to pass inspection in the first place and kept delaying the fix. BE VERY CAREFUL WHEN DEALING WITH THIS BUSINESS.
Great experience at this dealership, I have had my car for about year now and I havent had any issues with it. Will definitely come back when we are in need of a vehicle.
If I could give this place a zero star rating I would. These people are the epitome of scam artists. I bought a car from them earlier this month. I traded in a car that could have easily been sold for $8,000 and they only gave me $4,000 for it. I ended up paying $2,500 to get the vehicle that I wanted. Three days later I went to get it inspected an it failed. There was NO break pad on one side, the check engine light came on, it had multiple leaks, under the hood was hurt rigged and not to mention it had a bad turbo as well. They gave me a warranty that they claimed would cover basically everything important and the warranty company came back saying nothing is covered. I now have to pay THOUSANDS to have it fixed and they are now selling my previous car for $7,500. DO NOT BUY FROM THIS DUMP.
I recently went in to look at a sweet bmw convertible and as I walked in the sales professional asked me why i was there- and after i told him he simply said take it for a spin- I was a little shoicked at his nonchalance, just go for a spinI was instantly sold but it was a 58000 original mile 15 year old car that is in showroom condition. I gladly paid like $2000 over blue book and absolutely love this car. Their location is packed with deals and great cars- you gotta go see it!
Best used car lot in this area. Very professional, friendly and helpful. Their cars are well kept.
Awesome spot! Great deals on amazing euro cars!
Excellent service, very fair prices, not pushy, perfect place if you are looking for a first car or a daily driver. Everyone is polite and very accommodating.
I had a very good experience at the dealership, salesman are great and they helped me out to take my decising with purchasing my first car, for sure whenever i want another car i will be back
I couldn’t be happier with my new car!! Excellent customer service.
They both are amazing people and stand by their cars ....I have two cars from them and I wouldnt have it any other way
I found a 2008 Dodge Caravan on their website, I went with my wife to see it, Van was in a beautiful shape, had my mechanic look at it, everything checked out and we got a great deal on it.
Great selection of vehicles, friendly, and Professional. Very happy with my purchase, i will definitely recommend this dealer to friends and family.
Extremely friendly and helpful in every step of the process. Would highly recommend to anyone looking to purchase a car, especially with less than perfect credit.
Bought a 2009 bmw 3281 xdrive and I love it! I got it for $5,550 and was surprised at the deal I got. They were nice with refereeing me to DCU to get a car loan. They offer financing there, at a much higher rate than DCU can offer, instead of trying to make more money off me, they were honest enough to send me somewhere first for a lower interest rate. Its good they will finance you regardless of your credit, that option is available. I got a good sticker on the car no problem. Ive had the car nearly 4 days, so far so good. Will update the review a few months down the road. As it stands, very pleased with how kind and communicative they were through this whole process. Would recommend. Best car Ive ever had!
Few weeks ago I bought a Honda from this place, and I found out 3 days ago the car is very hard to get start, I bring the car back and ask the dealer why, she said she will take care of that and get her mechanic to fix the car for me for free. I pick up the car today, they told me everything has been fixed. But when I drove back tonight the car stopped on the high way! I towed the car to my mechanic, he told me the changed the regional park plug away! The used a market and cheap one to replace that, and now the car could not even can get start! Liars!
Good deals, very helpful, answered all of our questions and were not pushy!!!
They were very attentive and made my car buying experience as “pain free” as possible. I would definitely recommend them to my family and friends.
I just bought an Audi from this dealership, very happy, great customer service.
Bought a audi Q7 last month, When we showed up we were greeted by a very nice and helpful man named Stefan, he made us feel comfortable right away. its been a month now and i loveeee my new audi, would highly recommend them to anyone looking for a reliable vehicle with as little hassle as possible.
I went to Platinum Auto looking for a vehicle, after I had crashed mine. It was a great buying experience, they were very helpful and they accommodated all of our needs.
Just bought our 5th car from this dealership, I use to live in Leominster when we bought our first car, they use to have only 5-8 cars, but my last visit they had moved to a new location and wow its is great, they have been growing and growing, owner even remembered me, he had no sales person at the time when i purchases my first car, just bought our first diesel VW and Stefan (manager) was absolutely great, got us the best deal and they even delivered the vehicle to us. Even if they sell you a vehicle as-is they will stand behind there vehicles and will help as much as they can. I have referred lots of friends and family and each time i get a check in the mail for $100 lol, thanks a lot and we will see you next time.
Fantastic people, kind and easy to deal with!!
Good people, definitely recommend this dealership.
Very helpful, accommodating, will definitely return.
Platinum is the best dealership i ever went too, i had a very good experience and i made a very good choice to purchase a car from them, i came back 2 weeks later with a minor problem in the car and they fixed it straight away
Good Dealer.
Greart customers service
Worst place!