Madelyn at JCPenney salon is my go to person for hair coloring. For the past year I have been seeing her given her excellent abilities. She corrected my hair color and I got so many compliments. She listens to my concerns about my hair and offers great suggestions. I am always happy when I leave the salon!! I highly recommend Madelyn.

Ive been going to this salon for years on and off. I used to see Cassandra who I loved. She really knew how I liked my hair, and wed even mix it up from time to time. Unfortunately, she left and I never found out where she relocated. Now I see Madelyn on and off when my regular hair stylist isnt available on the spot. Madelyn is pretty much available whenever I need her to be. She also does a great blow out. Absolutely no frizz at all, its as if she flat ironed it! Excellent service, Id definitely see her more often if she was closer to my current residence.

I had gotten by hair color by on of the stylist there. I showed her a picture of the color I wanted. When she got done it didn’t come out the color I wanted and it it was out 2 days later.so I contacted her and she wanted to correct it at no charge. after getting bleach for the second time in a week for another 1 1/2 hour. The color came out neon purple. Still not the color I wanted.I washed my hair the next day to see if I can tone down the color my hair was over processed and breakage I couldn’t blow dry my hair as it was so bad I was in tears. I went down to tell them they gave me my money back and some products. After the experience I had to get my hair cut so I went to see a stylist there because she helped me when I went down there. She hacked my hair sooooo bad at a cost of 27.00. So I ended you going to another salon to fix the color and the hair cut @ 66.00. Now I am happy with the color and the hair cut. By the time I got done it cost me over 130.00 for hair cut and product the I bought out of pocket.

Great staff and large salon, took care of my elderly father well!

Stylist cut my bangs so short & uneven it looks like a kid cut them. $32.00 + tip & worst haircut ever. She didnt dry my hair fully so I didnt realize how short my bangs were until I got home. Lesson learned I will never go back there.

The lady was nice but she took half of my eyebrows out

Place was awful, don’t come here, people don’t know what they’re doing, everything that people would tell you not to do on your own and let a “professional” handle was not handled well at all. Would want a refund.

Possibly the worst customer service I’ve ever experienced. I scheduled a kid’s cut online. As I sat there waiting, I heard Siearra Antunes complain and complain and her next client...... a kid’s cut RIGHT IN MY FACE. So I walked up to her, told her not to worry about it and left it. She didn’t seem to want my money. Her “I’m sorry” wasn’t honest enough. She truly didn’t care. After that I wasn’t going to let her cut anyone-I-know’s hair!

I really liked the place, Good hair cut