I needed to get two puzzles framed. The associates at the framing desk were super helpful in helping me to pick the frames and mats that I wanted. When the cost got too high, they were also helpful in helping me decrease the cost by making different choices. I highly recommend using Michaels for custom framing.

LOVE Michaels!!! Well, I love all craft stores really.. but this place has a huge selection of all things crafts! If you can make it, they can give you the supplies to get there. Not without cost though, they are pretty expensive in general. However, make good use of their weekly coupons, never go without one(if you do forget one, ask at the counter and they will usually apply the one for that week!). If you plan to spend a good chunk of money on something shiny though, wait until the best time of the year sales happen(usually once each season), combine that with a coupon and you can make out pretty well.Also, keep an eye out for close out sale price stickers in the mix of all the others(usually yellow/red), you can really make out with those(50-75% off).Keep on crafting!!

Wonderful store helpful staff, I buy all my Caron yarn there

On of my favorites craft store here you can find everything you need from home decor to crafts I love to go and check out seasonal items. You can also save money with the offers that they send you.

Hello everyone, if u cant find something go to Michaels. Or if you just want to look around, omg they have all kinds of stuff. Clock repair, frames, wood, art stuff,books, sewing ect.

Had everything I was looking for

I went in looking for Halloween decor and didnt find much. :(

I go to Michaels all the time. They are great, I just wish they had more stencils example sports and holiday stencils

One of my favorite yarn stores

Found what I was looking for. Friendly service

We got two items custom framed here. One was a gift from years ago that we kept protected and in pristine condition in the box until we were ready to frame to display in our more permeant home. The framing took weeks, but I understood that its the holidays and busy - so I wasnt concerned. However, upon picking up the items it was obvious they were careless not only with the framing but with the artwork we had trusted them with. The piece of artwork that we kept in pristine condition was bent and now has a large, clearly visible crease. My significant other got this framed for me for Christmas and upon seeing it I was devastated that my beloved artwork was ruined. I no longer want to hang this in our home and were out a couple hundred dollars and a piece of artwork that was very important to us. Oh, and also the custom framing we paid for wasnt even done well. It didnt fit the artwork perfectly - why else do you pay for custom framing?! The other piece artwork was from a flea market and not as sentimental but thankfully they didnt ruin this piece too - they did however do a sloppy job with the framing. Its not laying flat and it bows in the middle. Overall, Im incredibly disappointed in the carelessness and devastated that they ruined an important piece of artwork we had taken such good care of for years.

Fun store for crafter. And has a good supply of all items to make a project shine!

Practically live here! My wifes favorite store, enjoy the very large section of crafting supplies. Very clean and very friendly staff, never had a negative experience at this store

Michaels is my favorite craft store. They have almost any kind of craft supplies you may need. I crochet so I went straight to the yarn department 😁 I bought many different colors of cotton yarn. It was on sale so I got quite a bit for the $$!

Not rebounded from Covid yet. Im sure they will be back to normal soon. Love this place otherwise!!

Very nice staff here

Customer Service very personalized!! Love their products.

Bought a nice frame for a print I received.

Staff is helpful. Yarn stock could use improvement.

Always has whatever craft products you are looking for and great staff

There are not many in shopping stores left that have any possible craft supply that you need and so much more!

I was looking for some sinew to do tie-dye. One employee had no idea what I was talking about, another one brought me right to it!

Love this place. Dont forget your coupon

Friendly helpful staff.

Lately the yarn section has become less interesting. Still the best place to go for random art supplies

Always great. Social distancing is good. Always plenty of stock and supply. Sales are awesome. Staff at the registers are spraying the countertop.

Thank you Mrs. Deborah in the farming department for helping me find the perfect frame for our 23 year old wedding gift:) It certainty looks better than ever!!

Michaels is a one stop shop for the casual crafter or artist. Their prices are reasonable and the quality of their products is good.

Thos store is great and the employees are awesome.

Weird. Felt like I was being looked at. It was awful. Phone died so I could not use my coupon. Thats just the kind of place I cant STAND!!! nothing good on sale. Same old same old. Honest answer.

We went with the purpose of finding quarantine activities for our 3 year old. We found lots of options and not very expensive. We even found storage options for our crafting supplies. When checking out, I thought something rung up incorrectly and the associate that helped me was really friendly and found/explained what happened.

I could spend hours in this store. So many cute things!

Excellent customer service. Great deals on picture frames buy one get one free!!!!

Really cute store with lots of useful crafting supplies. Some empty shelves, I assume because of global supply chain issues with COVID. Framing store was pretty expensive - not competitive with online vendors - but we found some clearance items that fulfilled some of our needs in that area.

Craft store with everything you can think of, except fabric. They have 0 fabric and hardly any quilting materials. If your looking for those items, dont bother coming here, go to Hobby Lobby or Joanns both of which are in the area.

Very polite, nice to customers who need the help. Overall experience is Outstanding/Excellent Service!

Just came out of Michael’s Watertown plaza in Leominster . Get things from there all the time sometimes I just walk around for inspiration . Tonight I had there not so not Chalon Security shopper walking around following me the whole time Just in case you think I didn’t notice you looking over my shoulder in every aisle I went down!! I had to leave before I caused a scene . Was Very uncomfortable ! I do not appreciate being profiled !! I will take my money elsewhere! Noticed no response From store / Owner👇

Great spring decor sale

Called ahead and lady was very helpful and polite. Went in person and the same lady ran me out and even gave me the 20% off, even when I left the coupon in the car. 100% satisfied.

Find all I need

Ok very messy when I went in

Clean and welcoming Michaels, very good customer service.

My Fiance was able to find everything thanks to the friendly staff.

Feel like a kid at Christmas everytime Im here! And the staff is always great

Great stuff. Great deals

Awesome deals best craft place ever

A nice calm place with cool stuff for nerds I cant find anywhere else. Its so peaceful in there.

Reasonable priced frames.

My favorite art supplies store

Its a pretty normal Michaels. It ranks right in the middle of the Michaelss Ive been to.

Has allkindof craft needs

Good pricing on many crafting items

Great art, craft, jewelry making products and boxes and gift supplies. Friendly customer service!

Who doesnt love Michaels?! Theres a large variety of supplies for all your artistic and designing needs, & much more. With a Staff thats friendly & knowledgeable.

This store is chock full of items of all kinds. Crafts for all. Im a yarn hog and theres yarn a plenty here. Unlike that competitor that shall remain unnamed, Michaels boasts oodles and oodles of yarn in rows stocked full from top to bottom. Hooks, needless and yarn bowls too, well alright! Today was a good one buy 1 get 1 50% off and some coupon business going on too indeed its a good shopping day for the little bit needed.

Need more people on the floor to help customers when needed. I always find I have to go hunting for someone and end up going up front to registers to ask for help.

Pretty good arts &crafts store, something for all the creative people out there. &The staff I interacted with during my visit were very kind &pleasant &knowledgeable &helpful. Ill definitely go back if I need anything for arts &crafts or any creative projects &Id definitely recommend it to everyone interested in arts &crafts.

Usually a very good store, but inventory was not replenished and I didnt find what I needed (colored pencils). On the upside the clerk at the counter tried very hard to to be helpful, which is appreciated.

4.5 stars. The associates are so knowledgeable about products and the store layout along with being patient and helpful to all customers. Todays trip was to pick up an online order which was seamless, but while I was there, a customer was SO rude to the cashier becuase the customer couldnt figure out how to use her debit card and the associate was so calm and patient and handled the situation amazingly. I assume this wasnt the first time something like this happened and really applaud the professionalism

Love shopping here

Staff varies on different days of assisting customers. Managers set the tone and maybe things need a little uplifting. There is 1 manager who is great. Prices are a little high unless you are able to hit a sale or have coupons. There is a great variety and many choices of projects and supplies.

Michaels makes your fantasies come true. We as adults makes your wishes come true. The people are so helpful to find what you need including calling other Michaels. I been going there for years and every time makes what I want to create come true. Thank you so much for helpfulness and eagerness to make my creatives come true.

Great place to get all your craft needs. Definitely sign up online so you can get the good coupons.

Clean and have most of the crafts you are looking for.

Basically the Target of the craft and home made decor world. Great for finding things for school age kids to do to keep them from bouncing off the walls on a rainy day. Bring lots of cash.

My favorite craft store by far! And they always have coupons on their website so all I need to do is bring my phone so they can scan. If there was only one thing I would change, I wish the yarn selection was bigger, more comparable to A.C. Moore. Other than that, the store is always well stocked and clean!

Love this store. Its always clean and well organized. Friendly, helpful staff. Download the app for daily coupons.

Always a delight

Justin was excellent, he was very friendly and helpful.

Great staff, and extremely clean environment and easy to follow store setup

Excellent sales, friendly staff order online pickup in store very efficient helps prevent impulse buys or spending hours browsing if your into crafts and bargains.

They take online coupons and their prices are really good

So many great craft kitsch and ideas! My kids and I love it

Oh Michaels, how do I love these, let me craft away. I only wish Michaels carried fabric. Then it would complete all my crafting needs.

Always have specials and good prices! Excellent customer service. Good location. Parking.

All the Spring merchandise is now being stocked! Great product lines! Bought this great boxwood Garland to wrap around my candle globe.

Always a good deal to be found.

Michaels had great deals going on right now. In addition they have amazing crafts and items for all your needs. In another aspect I asked a staff member for help and she was more than willing to help me find the item and then seeing me pushing a cart and my daughter in a stroller offered to help me with my cart to the register.

Very well stocked for the supplies artists of all skills...every base covered.

Great selection and great service!

Excellent customer service! Eventhough it was extremely busy the staff was helpful and friendly

Nice craft shop. Has about anything I can think of for a craft hobbiest or a school project It is pretty big so sometimes it can hard to find things. Of course you can just ask(I’m a guy so I’m constitutionally unable to ask).

Need up stock up color with gems was told only way was to order online person was very rude

Each time I want that perfect something to complete a project, Michaels has it.

Outstanding customer support.

Very organized and clean

My granddaughter loves Michaels. They have a large assortment of crafts. They also have craft classes, for children.

Great variety of items.

Made a special trip for a $5 box. They only had one left and it was a bag with 3 items in it. The purchase was worth it but I wish they had more😊. They need to do whatever they can to get customers back in the stores. Time to come up with some more $5 bags ☺️

Love to go there and just look around and get some new ideas. Prices are competitive. The workers are friendly and the place is clean

An excellent place for home decor and holiday decorations. A wide selection of yarn, as well.

They never had a good surply of paints

Glad we have Michaels in Leominster!

Good Place for Milliond of Craft Ideas. Pricey! So Watch for Sales!! Always read the FINE PRINT ON THEIR SALES THO.

Great selection for all of your craft needs. The staff is always willing to help you find what you might need.

Associate was extremely helpful in finding me what I needed.

I love the variety and whole store decidated to arts and crafts

Staff is helpful and when they were out of stock of a product I needed they took the time to see when they would get it and saved it for me and called as soon as it got in.

Theyre excellent place for crafts models could use some more variety.

Great sales and nice selection. I love the seasonal kids craft kits for my granddaughter!