Please do not rent a Xerox printer system from Image Quest for your business unless throwing money into the wind (or paper shredder) is one of your favorite past times. The 60 month term we were locked into at roughly $200/month resulted in us spending $12,000 for a $3,000 printer that never broke or had any issues in 5 years and we only used the service 1 time. The only way out of the contract was to pay the amount in full ahead of schedule.Aside from my marriage, this printer has been the longest committed relationship I have been in throughout my life - so just think about that before you sign your contract.
Helpful, knowledgeable staff. Positive experience. Quality equipment
Run the other way as fast as you can. They will not be honest with you when setting up your contract and will ignore your inquiries. The bills will be higher than you expect and when they say you cant go directly through Xerox for service they are lying. You dont need them. The techs are fine. Its the management and the sales staff that are so shady it should be criminal. I had to go over their head and directly to Xerox to file a complaint and Xerox was absolutely stunned at the way ImageQuest was treating their customers.
Trustworthy and knowledgeable group of people in document imaging technology, including copiers, printers, and related software. Service has a great reputation, and their sales team is professional and ethical.
Slow as hell