The Extra Storage on 8101 Lenexa Dr Overland Park Ks is a great storage unit if anyone is looking. Great and reasonably monthly prices. I simply got on the website and purchased a nice size climate control, dual security access code entry ( one at the gate/another to the storage building) storage unit.The gentleman at the front was pleasant and did great at answering all of my questions and concerns.Extra Storage was super easy to setup and convenient, I’m really looking forward to continue to due business with them. I would highly recommend that you would too.
The gentleman that helped us move our rv here for winter was really helpful and honest. Its a really good company cheep prices and all that good stuff 😊
Billy Roger was a Excellent worker best customer service I have reviewed in a long time if I could give 10 stars I would A+++
I have had experience with Extra Space in KC (KS) and DFW (TX) areas. Managers at both locations were very knowledgeable and helpful with info and reminder calls when needed. Easy access with clean facilities and plenty of carts to help move storage items around. Now, if the owners could just keep costs down - then it will be a 5-Star review!
Local facility is clean, located favorably, and staff members are helpful. Do yourself a favor and speak with a human being regarding internet pricing, how rate increases are handled, and what floor your unit is on. They will assist with these and any other questions you might have. You will then make a better educated decision 👍. Would recommend this site.
Billy is always professional and attentive to any my questions or concerns. He is always ready to assist without question. I just want to say thank you…
I’ve been a customer with this specific location since about September 2020 when it was still Beyond Storage. The facilities and management have both been amazing and easy to work with. The Manager, Billy is always super helpful, cordial and provides excellent customer service.This is my first time using an indoor climate controlled storage facility and I have been very impressed with the cleanliness of it and how easy it is to get to and from my unit. The building is always nice and cool and smells like freshness.My unit is on the second floor but there’s always plenty of carts around and there’s 2 or 3 different elevators available. Outside the facility you’ll enter your PIN to get past the gate and into the actual load/unload/long term parking. There is a ramp with a long driveway to park and I’ve never had any issues finding a space to load or unload.You will of course need to provide your own lock but you can also purchase one in the office.The only downside I can think of is that I believe when this space was still Beyond you could access the facility 24/7 an with Extra Space they changed it to a fixed time during the day (6am-10pm).I would 100% recommend this storage facility to friends/family if they need some extra storage.
This storage facility is the best! We have had 2 units here since 2016. I had looked at several other facilities before choosing this one. Very clean, very well-maintained, and very secure. Billy has been really nice to work with. He’s been very responsive as to any questions we might have. Highly recommend!
Great place for storage from personal items to business equipments like trucks, RVs and cars. 24 hour secure access and a great location off the freeway makes this an ideal place. Friendly staff is a plus. Highly recommend.
I rented a storage facility was easy breezy. I was able to see my exact unit before renting. The gentleman was very helpful and patient. The facility was neat and clean. I would recommend.
Billy is very helpful and informative. Nice, clean spaces.
Great customer service and quality, climate-controlled storage space. Easy pay online option in a locked, secure setting. We rented two units from them, and would highly recommend this place. Note: the doors lock at 10 p.m. so late night moving is not an option.
Quick and easy signup! Provided space when no one else in town did, easy to store my RV!
First and last time renting from this place.First things first, upon moving my stuff into my unit I asked if I could pay 2 months in advance. I was very vocal about this and repeated it multiple times. Even after changing units I tried to pay the difference in advance but my payment was not processed correctly so my attempt to pay in advance was pointless. The next month even before my unit was even due I informed this facility that my payment would be late because the money I was going to use to pay for my unit had to be put towards fixing my car! Little did I realize they would charge a late fee anyway. Ive rented from other units where they will work with you on payment, especially when I tried to pay in advace and it didnt process correctly, to no fault of mine. Forewarning if your more than 35 days late for any amount they will send your unit to auction and you will have to pay additional fees!I wish I knew before moving my entire life (apartment) into this facility.
We rented a 10x15 unit to store our things in during a temporary living situation and we could not have been more happy. All units are climate controlled and they had plenty of carts available to make the job easier. The lift was spacious enough for at least two carts (our unit was on the second floor). The site even had a unisex bathroom that was nice and clean as well.All of this without even mentioning Billy! The manager was fantastic over the phone and in person when he came to greet us upon our arrival. He checked with us that everything looked good and answered our questions and was overall so friendly and courteous. All in all a fantastic storage location worthy of a detailed review like this one!
I needed some last minute space changes and it was handled very well and I loved working with Extra Space.
The staff was always very courteous and helpful!Always treated me with respect and always understanding!. They will be on the top of my choices if I ever want to rent a space again!
I just rented a unit, and the store manager, Billy, was so helpful and kind! The unit itself has large, garage style doors at both ends, so moving things in and out will be really easy! I’m very satisfied!
This storage place has been through changes in Mgmt etc. Since Jan 2021 I have run into the following: Poor Customer Service. Bathrooms with zero toilet paper, no liquid soap and hand sanitizer, broken down elevator for over two weeks. My brother sent an email expressing many concerns and he was never contacted to discuss his concerns. One thing is sure prices keep going up here. Also lack of cooling on the second floor. Blowers are not consistently working in the building. It is supposed to be climate controlled but does not feel that way. Thermostat’s are also covered over for some reason so you cannot see the temperature. The saving grace is the units themselves are quite nice. Watched maintenance staff walk past a puddle of water on the floor etc. Location is nice but I do not recommend Extra Space Storage !!!
This storage facility is highly recommended. Not only is it clean, but the staff has always been truly understanding and friendly
Great facility. Got all the answers I need about my upcoming move. Derek was very nice and thorough in the info he gave me. Not moving for a few more months but Ill be back!
Extra Space was a great place to store my things. Billy was always very friendly. Will definitely rent with them again!! Thanks
Extra Space Storage is the BEST storage facility. Its really clean, climate controlled, well taken care of, & Billy in the office is so professional, & helpful. I have 6 units waiting on my house to finish. Its been a tough situation for my family. I sincerely appreciate Extra Space so much. Big thumbs up!!!!
Always quiet and clean, except the restroom seems to always need some form of attention, but not renting the bathrooms. Not happy of the price increase that came with more limited hours of accessibility.
This is a wonderful storage area, it is temp. controlled, clean, safe and secure. Highly recommend if you need to store your stuff.
Billy was Great! I had an excellent experience he was very efficient, informative and extremely pleasant and I got in and out!
I believe her name was Tristan, super nice lady
I was there for 5 months and they skyrocketed my monthly rental saying it was current market pricing but they did it a month early and I didn’t get a notice. When I called them on it, they got upset and weren’t very customer friendly.
Great place. Moved out only because I moved to a unit much much closer to my house, but the facility and the folks are top notch.
Tristan is amazing! She went above and beyond to help me in meeting my storage needs!!!!
I love this storage. The managers are friendly, its always clean. The price is amazing..Im 100% pleased with my choice of Extra Space Storage.
I’ve rented a unit here for years and now that Extra Space Storage took over they increased the rent significantly!! To top it off I was NEVER informed it was going to happen!! So I called the manager and he basically said I either had deal with this new amount or look for a new facility!! I DO NOT recommend this place!!
Billy was very helpful and patient with me, while explaining what I needed!
Great experience with getting RV storage in Johnson County! We had excellent customer service and communication through the process, and a competitive rate for RV storage. Highly recommend this storage facility!
I visited Extra Space Storage today to locate the space that I rented two days ago. The facility was exceptionally clean appeared to be very well-run and Billy Rogers the store manager was incredibly helpful.
Billy was incredibly helpful and friendly! I had a list of very specific needs for a storage unit, and he took the extra time and effort to find the perfect spot for me. The process was quick and easy!
Such a nice and welcoming place, Billy was extremely helpful and polite!
I like it Im so happy
It has been a great experience working withExtra Storage and Beyond storage, have used them for over a year, great staff, immaculate storage facility A plus rating!!
Billy was so helpful, and the facility was clean, well-lit, secure and very accessible!
Good customer service with clean and ventilated storage units. Always my go to wherever needing a storage.
Michelle was incredible to work with! She was very thorough, detailed, respectful and explained everything clearly. If you need storage space go see her!
Billy was so helpful and went out of his way to provide excellent service. Thank you.
This was a wonderful experience from start to finish! Climate controlled, easy access, plenty of carts, very clean facility. The rent is super affordable compared to other well known companies. If you refer someone, they get a month free and you get a promotion as well. Well lit hallways, bring your own lock and they recommend the round ones for more protection!The staff is very easy to work with as well.
Friendly and helpful. Great experience.
Easy to get set up and very easy to work with. I ended up not needing the unit, and they were able to provide me a complete refund!!
The facility is clean and easy to get around in. Billy is awesome to work with.
Isnt it crazy how we will tell people what they want to hear just to not cause any waves in our present business arrangement. After posting a great review which Billy himself asked me to do, I returned from a week stay at the hotel next door and was putting things back in my storage I had temporarily removed during my stay nextdoor. Someone who had visited their storage said we were doing nothing but sitting in front of my unit. That was a lie because I had just worked on my storage and was taking a short break. My two sons are witnesses to what happened. The employee there whom I had never met before told me I was loitering. I have been paying $150 a month for my storage for 16 months and I called the district manager and never got a call back. I found out today that I have one day to move my stuff out or lose it. I am appalled! They know that I am houseless and they are totally discriminating against me for that reason alone. All of the 4 women who worked at this storage when I first stored my things there quit and walked out on this new owner all on the same day. I went through losing my daughter to suicide. Leaving a physically abusive husband. Losing my home and now you are going to end my lease on my storage. The reason was given that we were sitting in my diningroom chairs and the other renters were fearful for their safety. Give me a break!! Dont risk your personal treasures with these jokers!!
Very glad I found Beyond Self Storage in my quest to shop for a better facility. Not only are the rates reasonable, the space is cleaner, bigger, and actually feels climate controlled. Quite the change from my last experience at another storage company. Additionally, Rachel was kind, accommodating, helpful, and followed up consistently. If youre looking for storage, this is the place to go. Walk into their gorgeous lobby and ask for Rachel. Shell hook you up for sure.
I am so happy with Extra Space. When it came time to move again, I rented 2 spaces. Wont go anywhere else
Excellent service and prices. Billy is awesome!
The salesman was very helpful and expeditious. The facilities are nice, it’s in the old Eisen Mercantile headquarters building!
Billy was beyond helpful!! 10/10 recommendation.
I have utilized this facility several times, from parking our RV to storing furniture in multiple units. All I can say is.....there is NONE BETTER! The employees there are warm, caring, and will ensure customer satisfaction! I was actually sorry when my storage requirements were no longer necessary because I looked forward to seeing the special ladies there! Just cant beat this place. 150% SATISFIED CUSTOMER OVER & OVER!
Very clean and helpful.
I was greeted with kindness from both Michelle and Rachel. They were very thorough on the facility and answered all my questions. Great place for storing boats and cars!Thanks for all your help!
Edit: prepare for rate increase after rate increase. I’ll be moving my spots elsewhere.
Very Clean and safe environment. The staff is also very friendly and helpful. Their prices are also great and will work with you.
I had an absolutely wonderful experience with Beyond Self Storage, and Michelle specifically! She’s sure to get you and your belongings taken care of and makes you feel like family! I can rest easy knowing my extra stuff is safe and secure and in a conveniently accessible area!
The location is clean and well kept. The office was nice as well. Michelle was wonderful to work with. I would recommend this location to anyone needing storage in Lenexa!
Very professional staff, made sure I understood everything. Pointed out where the unit was on the map, facilities were very clean. Bonus, its very close to where I live!
Great facility! Very clean. The staff is very friendly and helpful! Best storage facility I’ve ever used.
If you need climate control storage look no further! Beyond Self Storage in Lenexa is very clean, well lit, and is secure! The management team is very friendly and knowledgeable and ready to help you with all your storage needs!
Had a great Renting experience In Lenexa Kansa with Michelle. She Have a great Customer service And she have good Knowledge. I will referral my to her . She deserved five star 🌟🌟🌟🌟🌟
Moving is stressful and I never know how many boxes to get! Rachel, Natalie and Michelle at Lenexa were able to hook me up with a Beyond Bundle for the perfect combination of supplies! They made the process easy and fun. Thank you for all the help!
Beyond Self Storage is awesome. It’s close, clean, and very accessible. And the staff, especially Michelle, is very professional and nice. Very different than most other storage places in my experience.
I highly recommend Beyond Self Storage. I’m getting ready to move and won’t need my storage any longer. If I ever need storage again. This is “my” place. Michelle, the Store Manager treats everyone like family, the whole time you are here.
I walked in expecting just an ok experience but instead I was amazed with Michelle’s customer service. She really took the time to understand my situation and needs and made a stress full situation so much easier on me. It was more then apparent that Loves her job and cares for her customers. Thanks!
I used beyond self storage about 6 months the place was great easy to access always clean friendly helpful staff, I needed to move to a larger space they made it very easy, And check out when I was finished with storage was simple and fast, I would use their Sorge facility again if needed.
The person who runs the self storage is fantastic. The gal that always answers the door is always really pleasant, knowledgeable, and it always goes the extra mile to help you understand any changes or procedures needed. Overall great experience. I highly recommend it
Friendly staff! Rachel proved excellent customer service and helped our business get exactly what we needed. All with contactless execution.
Awesome place to store you treasured belongings!! Theres always someone there to help with any issues you may experience and the staff is great!
Very helpful and friendly customer service
Clean and friendly service from Billy.
If I have to have stuff in storage, this place takes much of the pain away. It’s clean & convenient. The door to my unit works like a charm. The staff is friendly and were great when I rented my unit. I have not needed any assistance since. The bathroom is clean.convenient. The carts are in great shape and maneuver well. I am very happy!
Fantastic experience!
The employees are professional and very friendly. The facility is always clean and the carts and other amenities are always as they should be. The Easy Code phone app is a winner. This is the best storage facility Ive used no doubt.
This is by far the best storage facility in town. They have very clean units and the staff goes above and beyond the call of duty to assist. Their prices are extremely competitive and we love that they are climate controlled. Again, I can’t say enough about the knowledgeable and friendly staff.
We used this storage facility for our non-profit. It was very easy to book our space, to make payments, to access the space, and to close out our account when we no longer needed it. Very clean, very well-lit, great location/easily accessed.
This company operates in a professional way to protect your storage units. They are informative in any events that may happen at their location. I live out of state and feel so comfortable knowing that Beyond Self Storage is protecting my cherished memories.
Had a great experience with this storage facility. Rented space for about 9 months and it was always clean and easy to access, always got emails about updates on hours and maintenance, office staff is very friendly and works well with you and your needs. A bit pricey but they had a great deal going on when I moved in which made it more feasible!
Very high security! If thats what you need this place definitely has it. Great price for climate controlled units. They need to be a bit more transparent about certain policies and getting into a unit is a bit of a headache, but Im very satisfied with them.
Michele and her team at Lenexa are so nice and always willing to help.
These people are the easiest to work with, and so very nice. The place is remarkably clean. We went there on a weekend and got all set up in short order. Sent in the insurance information the next day and we are in! Still looks like a lot of space left, even with that great sale.
Michelle was very polite, she has great customer service the facility was nice and clean. Go see Michelle if you need to rent a storage unit!!
Deanna is one of the most friendly and attentive managers you will ever meet. She works very hard to provide you the best experience possible. She works extremely hard to work on the site to keep it clean and fixed up. You will find no one else better to help you out with your needs!!
If you want great customer service, I recommend Beyond Self Storage in Lenexa! Michelle McKees recommendations in unit size and moving products, were spot on.
I had a great experience with JOCO Self Storage. Nicole was very friendly and helpful, and explained everything to me clearly. The facility is clean and conveniently located. This place is definitely worth checking out!
We love the location of this facility. The price is right and the staff is friendly.
Good company to keep vehicle at. No problems out of 2 years of storage. Customer serviceWas great.
Great customer service. She helped me find the size that would work best for me and even suggested some awesome movers. Didnt have a clue what I was doing but she made it super easy. The facility is new,squeaky clean and the rates are great! A+
With Nicoles extremely professional and passionate help and Alishas invaluable assistance, had a great experience sorting out a problem with a troublesome insurance company. The facility is top-notch and the folks are beyond compare; I highly recommend JOCO storage!
Staff is very helpful and friendly, even when they are busy. Nicole was alone when we rented but she took care of our needs quickly despite being busy. Would recommend to anyone needing a high quality experience and a clean storage spot.
The staff here was so great the entire 13 months I used the facility. They are helpful and nice. I would definitely use BSS again.
I just signed my lease paperwork today and received a tour to my storage unit. Access is secure and very clean, with straightforward entry to access my unit.I unfortunately cant recall the name of the lady who helped me, but she was extremely friendly and explained how the process would work -- Ive never rented storage before. Definitely recommend Beyond Self Storage based on my experience so far.
Ive kept my car trailer here for over 2 years. Very clean property, asphalt, gated, well lit. Cant beat this location for where its located.
I had the most wonderful experience. My dad had just past away and Stevie really helped me through a very difficult time in my life in helping me get things stored. I will recommend for sure.
Facility is very clean and the perk of having it smell so nice upon entering and while in your unit. Been almost one year and have had a seamless experience.
The staff works hard and they are very helpful!