Tina at AG&M was wonderful to work with. I’m currently building our forever home and she provided knowledgeable information that helped me not only make educated decisions, but also feel confident in my selections. Thank you!!
Got a verity of stone..good atmosphere..staff very helpful
Ive had the most difficult time finding a supplier that has the quartzite I need for my kitchen project. Found the perfect choice at ASM in Lenexa but they did not have in stock. Ashley went way above and beyond to help me find it at another location and arranged to have it shipped to Lenexa so I can complete the kitchen of my dreams. Couldnt be happier with the service I received at ASM! They are top notch!!!
The staff here is amazing, and their selection of slabs is unparalleled.
What a great experience we had with AG&M! Tina was our contact throughout the experience. She was knowledgeable and extremely helpful with color coordination and just very nice to work with. She was wonderful! The granite selection was great in a large climate controlled warehouse. I like the way the slabs were displayed because you could step back into the center aisle and look from a distance where MSI was very cramped. We were in the area and Tina was able to work us in and get the granite we were looking for pulled from stock for display preventing us from having to make a second trip in. Their website is very helpful with inventory and images of different bundles on hand. We are just so pleased and couldnt be more delighted with our granite selection!
Absolutely wonderful experience. Tori was patient, kind and very informative. Lovely selection and very well laid out so you know where to look for the product and price point you want. Cannot wait to get my counters!
Staff is very helpful both times we went in. The warehouse is heated in the winter and they have staff on site during ALL business hours to move slabs for you to view. Other companies in the area DO NOT have heat or the staff to move slabs around on the weekends of in the afternoons.
Great work!! I need to thank MSI Granite for completely messing up/causing delays
This place is a joke. My husband and I have been looking for a specific granite for over 6 months, so we have been to several warehouses in the Kansas City area. We live 4 hours away, so I did most of my slab browsing by using each companys live inventory. We came across some slabs on the Bedrock live inventory site that we really liked so I called the company right away and told them to put 2 slabs on hold for us until we can get there. Unfortunately, none of the other granite companies/warehouses had any slabs that interested us, but we still decided to drive to KC to look at these slabs Bedrock had since we liked the picture online so well and we had been looking for what seems like forever. We drive to KC 2 weeks later, only to find out that the pictures online of their live inventory werent the actual slabs of granite they had in stock. The color was COMPLETELY different! They blamed the online picture mishap on this secondary company that does all their online work for them and said they have been having this problem for a month now. So why didnt they mention that to me in the first place when I called and told them I found some slabs online and I would like to place them on hold? When we actually got to the warehouse, the girl that first helped me was no help at all. She was so confused on the situation and left my husband and I standing in the warehouse for at least 45 minutes until they could get their ducks in a row. Some manager guy came to us and apologized but offered no compensation for our time, gas, etc. My husband had to take off a whole days work and we had over $100 in gas, all to get there so they could tell us that the picture that was uploaded was wrong? Screw this place. They will never get a dime or another minute from me!Not to mention, Bedrock has so many slabs in such a small space that its really hard to view the slab and see the different colors. MSI Internationals staff is so much more friendly. They actually know what they are talking about and want to help you find something you love. Highly recommend them!
Best selection in town! The team is very knowledgeable & wonderful to work with!
Maybe the worst customer service I’ve ever experienced in Kansas City. Good products, but expect the support staff to do nothing for you and make your experience very frustrating.
Huge warehouse and selection. Customer service is top notch. Worked with Ashley, who went above and beyond. 👏🏼👏🏼👏🏼
Won’t go anywhere else! The staff is fantastic to work with and very knowledgeable!
Always a wonderful place to visit! Highly recommend!!