user
Advance Auto Parts
12310 W 95th St, Lenexa, KS 66215, United States
Appearance
Advance Auto Parts
Comments
Th
Review №1

I just bought a part for my daughters car. LA and Charlie were so helpful in finding the part, came out and installed it for us, and ran a free diagnostic on her car because the engine light came on and the dealer wanted a fortune to run the same test. I have always had a great experience. 15 stars for LA and Charlie!

Da
Review №2

Great service from the staff, including some easy instructions to follow to replace the battery in a vehicle I had just inherited. Ive never seen a battery located under the back seat instead of under the hood before and while the procedure was simple, there were a few differences from installing a battery under the hood. I very much appreciated the help.

Ge
Review №3

Outstanding! State of the Scan tool just plug it in and take the receiver in where they gave me a two-page analysis of the problem and what it needed to be done. The next day at nine a.m. I got a call from a young lady who found my credit card in the register. I was so ecstatic about their help that I left without it. As a frequent user they had me in their database. Great performance by all concerned. Thanks again !

Ra
Review №4

Went here instead of my usual place, (OReilly Auto Parts.) Very, very, very impressed, the cashier was actually very knowledgeable.. they are easier to talk to and never to busy like the workers at OReillys. I will be going back to this store...

Ea
Review №5

I visited Advance Auto today to find out that the cap for my master cylinder was off and I took that truck on the highway brakes work fine. Adam and Mark the two gentlemen at Advance Auto pretty much on 95th and Monrovia were a tremendous Aid today explanation point! LOL

Rh
Review №6

Help with a refund on some headlights. Very helpful employees.

Br
Review №7

Bought a cabin air filter an engine air filter. Both fit and are working fine.

Le
Review №8

Helpful honest and tracked down the parts I needed! Manager was a hell of a guy

Da
Review №9

The staff is always super friendly and helpful.

Mi
Review №10

Bought a 300 dollar battery. Had to put it in myself.

ju
Review №11

For someone thats shops online, you cant beat advance prices. Theres always some kind of discount. Sometimes 15% and sometimes more. Buy online and pick up in the store in 30 minutes or less.

Ra
Review №12

I have about 20 something years going to this advance auto parts and they have the most helpful and friendly employees I have nothing but good experiences THANKS FOR YOUR HARD WORK.

Jo
Review №13

They havent ever let me down for parts. I pay about 25% more than ordering them online, but get the parts same-day to get the job done. Very pleased with the great, helpful service!

Sh
Review №14

All you need for your car. The guy at the desk was very helpful and gave welcomed advice. They also change your wipers for you. Love it!

Ro
Review №15

They were great finding the tools i needed.

St
Review №16

Needed coolant....nice selection great prices

Sa
Review №17

Very helpful. Super nice.

Mi
Review №18

Friendly, knowledgeable employees. Installed a battery for me in 7 degree weather with a smile.

St
Review №19

Best selection of parts and warranties i never shop anywhere else

Gr
Review №20

Great service. Great info, great product

Cy
Review №21

An older gentleman waited on me and it was nice to walk into a place and have somebody offer to help you instead of you just wondering by yourself

Ke
Review №22

Ordered online. Went in store picked up item. No muss no fuss.

Do
Review №23

Awesome tech replaced my battery

Ki
Review №24

Visited today to get a new brake light. Chris was very helpful, and spent time researching my issue. He came out personally to look at my vehicle and helped me understand how to get it fixed. Everyone seemed really knowledgeable and they were honest too. Great store!

Je
Review №25

The guys are always so helpful here. Ward is especially great at his job. Hes transparent about the process and always has great mechanic advice. This is my first stop every time my car starts acting funny.

Je
Review №26

Folks there are awesome. They are friendly and helpful. I got everything I needed to change oil of my car in one single trip.

Je
Review №27

Not all that helpful or attentive

Mi
Review №28

They were huge help to me today

Ry
Review №29

Not a very good selection on products and the ones I needed were out of stock. Employee literally sat while a line formed for the other employee and it took forever to get out. Auto zone is a better deal. Dont waste your time. Store was clean though...

De
Review №30

AWESOME. Even let me borrow the tool since I was parked blocks away with a battery that couldnt hold a charge to get it there. Bless tham!

Cl
Review №31

Store associate very helpful. And he was disinfecting the door handle as I came in.

Mi
Review №32

I went in to return some parts and they were happy to help me. One person was training another during my transaction and it went very smoothly. I would recommend this location for online orders as well as in store purchases and returns. Great staff!

Et
Review №33

Ask for Mark. He is the most knowledgeable associate.

Ch
Review №34

Great service from Gordo. Took his time to help me with wiper blades. A trivial sale but a HUGE great impression he left with me!

er
Review №35

Great service, very helpful.

Cl
Review №36

I have had great advice from both Ed (AKA Gordo) and Adam. They have provided personalized attention and are very knowledgeable. I highly recommend this store!

Ki
Review №37

Best service I could ask for! I thought my battery was dead, but the car dealer suggested it was electrical. Bought cables at your store, and the car still didnt start. Dealer offered to tow me, but your staff gave me some tips and I finally got the battery to charge enough to make it back to your store. Then your guys froze in the dark, cold night air, installing my new battery. Your staff was smart, nice, helpful, and saved me a fortune. Thank you! You have a committed new customer.

Fa
Review №38

Spent a lot of time trying to help in store but did poor job helping me apply purchases to car

El
Review №39

The staff at this store was very friendly and helpful. I appreciate everything they did for us. I highly recommend this store.

Ka
Review №40

Adam and dillon on 2/17/18 were of the most helpful gentleman I’ve ever meet! Helped us the whole visit making sure we got the right wiper blades and the right oil for the truck!! And Adam also saved us a little bit of money bt showing us the ads newspaper of your daily deals! Thanks you!!!

Ru
Review №41

Great place to get your auto parts. Buy your windshield wipers and they will swap the old for your new ones, free.

St
Review №42

Great place. Bought a battery online and they put it in free of charge. Friendly and helpful staff.

Sh
Review №43

Staff is very nice and helpful. Helped me ward off a scam by neighboring automotive shop too! I will recommend them to anyone.

NJ
Review №44

They give the best and efficient service ! They mean their word when it comes to warranty! Keep it up sales Team!

ro
Review №45

This team will do what it takes, if you are unhappy with your experience, please contact the GM or Commercial manager or DM, Their numbers are on the front doors. Tell us what we can do better. Thank you all for coming in. Our goal is to care for the customer first.

Ro
Review №46

The guys there were real helpful.

Th
Review №47

Good: After a frustrating afternoon of trying to find a battery for my Toyota Tacoma, they had the exact replacement in stock and ready. Bad: even though they advertise free battery installation, including a big sign right on the window, they did not offer to help install the new battery I purchased.

Br
Review №48

The staff is helpful but I had trouble with the products they sold me. Out of a set of spark plugs and socket wrench, the wrench was the wrong size and one of the new spark plugs showed obvious damage from a previous owner. Both of my issues could have been prevented with a quick exam at the register.

Ga
Review №49

Dont buy your battery here. They do not honor their warranty. Chris the manager very unskilled on vehicle batteries and the diagnostic machine that they have does not diagnose correctly. Went to the dealership and had it checked, battery is no good. They wont take a dealer diagnostic with way more diagnostic experience than these workers have. So Im just out for now. Will contact district manager tomorrow. Now waiting on Brad the district manager to call me back.

Jo
Review №50

Theres not many advanced things going on here. Great auto parts store though

Br
Review №51

Ok place

Va
Review №52

Auto parts store. Great service.

Jo
Review №53

Love this exact store, the people who work their are great and the manger actually goes out of his way to help customers.

Ma
Review №54

Bob was very helpful. You should give him a raise!

Vi
Review №55

Very helpful staff.. if only they had more guys in front desk instead of just one guy!

br
Review №56

I would give no stars if I could. The service I got from a bigger guy named Danny, according to the receipt, was appauling. I decided to come try and spend money at this auto parts store, but on 12/19/2017 at about 12:00P.M. Danny decided to instead ask me 20 questions about who I was and immediately made it obvious that he didnt want to help me out in any way shape or form. I merely said that I was with a dealership and he flipped out having to take time out of not only my day, but also my boss day just to make sure that I was who I said I was, even though I showed my ID, my company card, and offered to give the tax id information (any one of these things is usually accepted). This Danny person clearly does not care about his customers or he would have just taken my money without bothering my boss, or instead taken the various forms of id I had. Unfortunately, since Danny did decide to ruin 15 minutes out of my day and my bosses day just so he could be sure, casually saying that its no big deal that he was taking my precious time out of my day to come to that store to spend money. Well, actually, Danny, it is a big deal, such a big deal that I decided to spend the next 15 minutes after-wards telling everyone about how bad my experience here was. If you come to an auto parts store for the customer service, you wont get it from Danny here at the Advanced Auto Parts in Lenexa.

Ch
Review №57

Bob, at Advance Auto Parts, can you read this just like you told me, extremely rude and disrespectful, DO NOT SHOP at this place, go across the street and go to ORilleys they warranty there products for any reason unlike Advance Auto that blames everything on Wear & Tear and so its not covered under there Lifetime Warranty. Bob here needs to be FIRED, oh and Bob sue me like ya told me in the store.

Al
Review №58

They helped me find the wipers I needed and installed them and discarded the old ones for me. So nice and helpful.

Ry
Review №59

Always helpful for all your do it yourself automotive needs

Gr
Review №60

Helpful staff

Ra
Review №61

Just needed brake light bulb, but guy was friendly and helpful.

Pa
Review №62

Took good care of me and had the parts I needed.

Ga
Review №63

Great!

NA
Review №64

Best auto part store

An
Review №65

Dont come here on the weekends. The workers here are the slowest Ive ever see. Worst than slowrileys

st
Review №66

Great service, friendly knowledgeable staff.

Br
Review №67

Always helpful service, free battery testing available.

Ma
Review №68

Great service and had all the parts I needed.

kz
Review №69

My home shop treats with dignity

Ca
Review №70

Mike Gonzales gave me very special extra service! A couple of my lady friends referred him and WOW!Very friendly! Saved us money.Knows all parts of the business!

To
Review №71

Great people and fast service. Ill be back

De
Review №72

Very helpful and I like the sales.

Ri
Review №73

Get a lot of parts here and get the right part

Di
Review №74

Service and knowledge are always good, never a problem

Ch
Review №75

Products are a bit overpriced, check with other stores first because store will price match

Ja
Review №76

Get in to the zone, advance auto parts

Cr
Review №77

They had a system update that didnt work. Took em an hour to find the part.

Dr
Review №78

Great group of guys here

Jo
Review №79

Very helpful group of people

li
Review №80

Went there for a wheel cover. ok service

Ma
Review №81

Great selection and good prices

SL
Review №82

Lame nothing happen

Jo
Review №83

Needed new battery terminal clamps. The employee gave me advice on cleaning the battery cable wires and free baking soda to do so.

In
Review №84

Fast and friendly service.

SM
Review №85

Very conveniently located

Th
Review №86

More expensive than everywhere else

tr
Review №87

Great, helpful staff!

Ag
Review №88

Prompt service

ch
Review №89

This store was alright, it seemed a little messy though

Al
Review №90

Fast friendly service

Ki
Review №91

The only place I get my parts from

Ko
Review №92

Helpful staff.

Cr
Review №93

Car stuff

Ma
Review №94

Roy is the best!

Br
Review №95

Ok

Os
Review №96

Great service

De
Review №97

Great

To
Review №98

Honest help!

Jo
Review №99

Good service

Kr
Review №100

Order was placed online and ready when I arrived

Information
33 Photos
100 Comments
4.3 Rating
  • Address:12310 W 95th St, Lenexa, KS 66215, United States
  • Site:https://stores.advanceautoparts.com/ks/lenexa/12310-west-95th-street?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=aap
  • Phone:+1 913-599-5553
Categories
  • Auto parts store
Working hours
  • Monday:9AM–8PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations