Always plenty of help when you need it from knowledgeable people. I go out of my way to go to Lowes even if I have to pass three Home depots to get there.

Always attentive and knowledgeable, helped me find all the items I was looking for and they had them in stock!

I have always had wonderful, friendly service at my Lemont Ace Hardware. However, yesterday when I was in the parking lot parking lot trying to jumpstart my car, two of your employees came out to assist me. I didnt get their names, but they went beyond customer service. Thank you for your kind employees!

Have shopped here quite a few times, never had any problems. I make the drive from Bolingbrook every month or so, especially for grilling/smoker necessities. Also have ordered Benjamin Moore paint a few times and that went well.Staff is friendly and pricing is very fair. Keep up the good work!

Id rate this shop higher if I could. So helpful

Great people, very friendly and knowledgeable about their store and products.Wide variety of merchandise

Dont always have what you need but they always friendly and helpful.

Always extremely helpful at the Lemont location. A very good store

Helpful staff but didnt have what I was looking for

Always very helpful. They have more products than you might imagine, yet it is an easy store to navigate.

Prefer going here than any of the giant hardware stores for the service and convenience. Staff is great and helpful and if they dont know the answer, they find it.

Good location, easy access, plenty of parking, very convenient

I love my local Ace. Everyone is always friendly, knowledgeable, and super helpful.

My favorite store im Lemont!!!

Always have loved Ace! It is not a warehouse store with bins and pallets. It is a store with shelves an hooks. There always seem to be staff to help with questions and support. It is typically easier to find what you need quickly there.

Friendly service!

They have always been very helpful to our needs. Great location. Not sure if there still open but they were great.

Sure friendly and helpful employees. Have everything you need for basic home repair projects! Highly recommend!

Great place, someone always trying to help you!

The manager was great

Great place with all the cheap PVC pipe youll need.

Very clean!!! Didnt even have to ask for help! I was brought to what I was looking for! Amazing staff! What I thought was going to take an hour or so,it took minutes!

Great people always willing to help. No need to go looking for assistance.

Friendly and helpful people that know what you need.

Very friendly. Always helpful. My go to place whenever I need tools and such for my garden and home.

Great help. Always have what I need.

They always have what I need, if they dont, they know where to get it.

Nice to have a good ole fashioned hardware store nearby! Its so time consuming to have to walk through the acres & acres of isles in the big box stores before you can find assistance. ACE is THE place for me!!!

Work sends me to the hardware store and most the time I dont have a clue what Im picking up. Ive received great help every time Ive needed it and usually they arent too crowded so I can get help quickly.

Nice, friendly staff

Cashier was great, man in charge no help at all on 8-16 at 9:00

Nice organized store with helpful people working there. They are the Store with the Helpful hardware man!

I only use Ace Hardware period, the big box facilitys are too hard to find find a knowledgeable person to share insightful hints, or things youve overlooked.I signed up for Ace Rewards to take advantag of sale items and discounts.My total visit was less than 15 minutes and got 100% of my items to finish my task.Like the commercial used to sayAce is the place with the helpful hardware man

Nice people, but dont go there for keys to be made, unless you have all day, and a full tank of gas to run back and forth testing bad keys, because out of 12 different keys, only three worked on first try. The others wouldnt even fit in the door locks, as the blanks were totally wrong. Most of those screw-ups were redone at least 3 times. Over two days, four different staff members, none of them could get it right. Later learned from others in town that they have had the same experience with car keys made there as well. Best of all, when I asked for a free duplicate for all my trouble, I was told NO.

Great service and they usually have what Im looking for. Very convenient.

Very helpful staff

Very convenient but bring your wallet!

Great place for a quick fix vs the big box stores

Got just what I needed.

Yes great service and much merchandise you may want.

Had to wait a long time to do a simple return

Very helpful staff every single time I go in there!

Typical hardware store, knowledgable staff for the most part

I prefer going to Ace knowledgeable personal and friendly staff.

Always have what I need.

I purchased a Weber grill and I asked for free assembly and delivery because Lowes offered this. I was told they will see what can be done, and they would get back to me. I paid for the grill and left. Approximately a week later I received a phone call asking if I could take delivery. I said yes, but no one showed up. Several days later I stopped in the store to get a status update. I was told by the employee that he has to make a phone call. After 15 minutes he came out of the back room and said it can be delivered next Monday. On that Monday, I received a call; and I was told I had to pay $50 for the delivery. While I didn’t care for the charge, I was willing to pay it because I usually try to support Lemont based businesses. So I offered to give them my credit card information over the phone. He refused me and said I could pay cash upon delivery, or I could stop in the store and pay in advance with my credit card. I chose to stop in the store, cancel my order and get full credit. Upon returning home I made a PHONE call to Lowes and used my credit card to order the grill for the same price Ace wanted, and I received free assembly and delivery. My issue is not the fifty bucks. It is the complete lack of customer care. It took me approximately 5 minutes to accomplish with Lowes what Ace could not, or would not, do in over two weeks.

Always very helpful when I go in there! Small store but they have everything!

A great family owned hardware store

Ace is the place for all your hardware needs.

Local Ace, has all the little things

Good assistance

Not bad

Good service

Friendly service

Smaller hardware store but had the items that I needed.

Helpful

Great service!

Always someone their to help you!!!

Nice place

Great

Extremely helpful

Ace is number 1

Friendly

Good service and people help you in everything

Excellent service.