They have good service and they are nice and they have good stuff if you like Harry Potter or anime or emo stuff that is the best place for you
I really enjoyed the selection that the store had to offer after restrictions have been lifted. FGreat service and wonderful staff.
Not like it used to be. I couldnt find anything black metal, I was pretty disappointed.
Your average hot topic, cant complain about that.
Got my girlfriend some lip piercings here the girl was very helpful and polite deff. Recommend going
They have amazing stuff and the salesperson are so good especially Vanessa she was excelente and so kind
Nothing over the occasional 1x, but the staff is wonderful and helpful.
Its a hot topic. Friendly staff. Standard selection.
All kinds of fun stuff here you gotta check it out
Great customer service.
We love it here . Amazing service
Always my favorite location to shop
Wide selection of things that i wouldve found in older HT. i just miss listening to rise against and buying like 4 belts for like 30 bucks LOL
I understand the state mandate for face coverings. I walked into this store with my child in a face covering and a face shild covering that is on the list of the state guidelines. As more than one face covering is approved per the state guidelines. As I was walking in the store a employee approach me and asked me how I was doing. I replied fine. At that time the employee said I need you to stop right there because I need you to have a mask like mine. I will go get you one. I was thrown off as I already had a approved facial covering on. At that time i said no worry we just wont shop here. Please keep in mind my face covering was worn in the mall and all other shopping stores. My face covering is also approved for airlines and my job.
Everyones very friendly :>
Great for a change of the shopping norm. I feel its focus is mainly on the youth. Although there is some nostalgia reminders for us that survived the 80s.
Always happy and helpful staff
Great service! Positive vibes!
Amazing staff! Best Hot Topic Ive visited
A great place to take your teenage daughter and embarrass her.
Horrible customer service, just horrible,called from inside the store about a item for Christmas,and I drove to the store to get and got nothing but attitude and b.s will not be returning,there are other stores simular
They had a surprisingly great inventory of merchandise. Was perfect too take a look in there for Halloween. Good place to get decent inexpensive rings, piercings, various jewelry.
My S/o bought an e-boy chain choker and its great. Good job. A1 decision
One of the better hot topics I have been to from living in three different states. Well stocked, organized, and friendly staff. Great customer service skills for various issues I have had with online orders and my hot topic account.
The store Usually has great customer service, but Im not sure if its still the same or they were having an off day when I was there last week.... I actually got so frustrated when I couldnt get help, (after asking twice) that I put back the purchase choices I made and left without buying anything. They used to be the spot to buy unique clothes and jewelry...but in the last 18yrs I guess its becoming more of a random stuff store. They still have a great selection of band Tees however!
Geek paradise. Lots of great merchandise and the staff was friendly and helpful. Wish some of the jewelry was higher quality but the price point is low, so I dont expect it to be very durable. The store is usually crowded but people make it work.
Cute
I love the novelty clothes and items you can get here. Almost any popular band has a t-shirt here, Disney fans can find clothes, and fans of popular TV shows can also find an assortment of clothes, jewelry, clothes, and accessories. One can also order from their online store. The biggest problem at the mall is the music is too loud. I love the music, but I love my hearing also. It should be turned down.
Super friendly. Love everything at their store.
Excellent services
Not my kind of store. But I cant fault it for anything except the EXTREMELY overpriced merchandise and trinkets. Im sure other people that love the medium from which the merchandise is taken from can justify how expensive it is, but Im not paying 30 dollars for a t shirt. No thank you.
Very pricey. Items are not the best quality. Ive been shopping at Hot Topic for over a decade. No matter the state or city, HT is expensive. However, I am happy they sell merchandise that is LGBT friendly, but there isnt anything for transgender pride. If the prices were lower and they didnt stop selling transgender flag merch, Id give them 5 stars.
Got my mommy her birthday present here when I just came in to look around and find something for my sisters wedding reception.But word of warning make sure a shirt is a t-shirt before buying. I liked the design on a nightmare before Christmas shirt only to find out its a belly shirt
This is a store I take my kids to once every 2-3 years. I understand they have there promotions to bring people back to the store.They started on there deal with the coupons, I interrupted the person to tell them we were not interested and they continued with the sales pitch. I considered it very disrespectful to continue with this after I said we were not interested. At least I can say it wont be 2-3 years again it will be more like never that we go back
I love coming here for the selection of their merchandise and all of the staff are so friendly and helpful.
They have at least turned down the music, and made it brighter.Not much space in store, but so glad that they have a whole wall of Funkos. Since how else would I be able to get them in this mall....
Great store with cool and exclusive items.
Its a hot topic. You want to see a girl with a dumb haircut? Boom! You want a my little pony belt? Bang! Its ok though. Service was good. The girl was nice.
Too much salt in the combo pizza. A waste of 25 dollars. Service was great. Appetizers were well made
Great people
They sometimes have some good merch, they rotate out what they have often, but they are quite expensive, if you are looking for stylish clothes for cheap, honestly better to go to thrift stores !
Everyone is super nice! They greet you with a warm smile! I go there so much one employee knows my name! :>
Nice.
Always a fun stop to see what is new, lots of stuff to look through. Always a draw for the unique.
The employees here are so 2008 my chemical romance blue and green dyed hair scarred wrists Daddy issued adderall poppers its not even funny.And I love it!
You can lose yourself in there for hours looking all the goodies, the staff is really great
I mainly go to hot topic to check out the newest funko pop heads, always have the best deal and selection but love everything else they got
Online shopping has caused me nothing but issues and the store dont carry mens clothes.
Amazing service and a lot of really cool things in this store
Not my kind of store but my daughter loves it.
They have a wide selection of band and show t shirts as well as merch, jewlery, some hairdyes, and lots of other stuff. Their sizes larger than xL sell out really quickly is what we were told, so I guess get what you can while you can. They have cute stuff!
Fantastic very helpful crew able to get in and out without a problem
My daughter loves this place I enjoy taking her there
Food took more than an hour, arrived only after we said we were leaving then it miraculously showed up, cold, greasy overdone fries, forgot the soup, out of the soup my husband ordered. Bad experience all around. Only 2 of us, place understaffed for Fathers day but it wasnt even 1/2 full . Gues if I had been drunk it might have been sorta okay but i wasnt.
If you can find that gift for your nerd fan or that on shirt that you didnt know you needed to express just what is on your mind or tops you list of important for talking with the crew at work ( yes i do need another Deadpool shirt, this one has him and Colossus on the Rainbow Unicorn!)
I love this store and the staff is so nice.
I like to get my gauges here, and the deals are great!
Cool stuff.as parent of young. Child. prices on toys kinda high
My sibling got the Dipper Pines hat from here, and they love it.
I wish they had a better assortment of pro wrestling shirts
They had this anime-may thing, and it was stinkin awesome!!
Crowded, jammed merchandise everywhere! Cant walk freely anywhere, always banging into something. Music is very loud, cant carry on any conversation without yelling. Disappointed when purchased items on a buy one get one free. Tried to return the second item, and was told it was free, no value. Any other buy one get one, the second item was always half value for return.
Love the people and atmosphere. Good deals
Great selection and well organized. Most racks are themed so if youre looking for Harry Potter, Rick and Morty, Anime, etc. youll find them all together.
I used to shop the hell out of this place in the 90s and early 2000s when I was younger. I now realize it is the hive of douchebaggery since all they sell is annoying shirts and piercing related crap and anything else to piss off parents and society. Walking through again in 2016 I am embarrassed to have ever spent money there.Having said that though, it is well organized for a small space and they really target their market well. The music and ambiance would excite me if I was young and angry again.I would feel wrong giving 1 star cause Im old now, but I still think it feeds the wrong attitude about life so it gets an average score.
Its too pop culture now. It was better 15 years ago.
Staff was friendly and I know I am not the target market, but man Hot Topic has changed their image. What happened to the hard rock image they were going for 10 years ago? What happened to the Slipknot, System of a Down stuff? Now they are Justin Bieber and other weird teeny bopper stuff. Im sure it makes more money and they adapt, but it feels like a completely different company.
I am old and it is loud in there. Seriously though, good customer service
The staff are always friendly and helpful.
Had a great deal on stuff the last time I went in but other then sales way to expensive for younger people
Kind and friendly staff. Full of great deals
I normally get fantastic customer service at this location with a greeting when I come in the door and the long time employees remember my fandoms.
Bad service.
Great selection and unique gifts,great customer service.
Cool place for the festive minded person🤙
Service is really good. They are great about coupons and sales and have even suggested coupons I didnt notice.Selection is great on all the pop culture stuff I love. Inventory comes and goes though. Star Wars is big now and there is a nice Doctor Who selection. You will find a new line of Studio Ghibli stuff (TOTORO!) too, but something like Minecraft is mostly gone as that was last year.Ive found lots of great gifts here.Like all Hot Topics its crammed full and hard to navigate. Selection gets moved around the store regularly.
Very crowded, staff could have been better
Hella cool
You really must think Im wierd if you think Id go in there just to strike up conversation and find out what the hot topic might be.
The employees are great and very helpful
Variety? Very good! Im a late twenty-something and I still find stuff here that I want.Price? Definitely a little spendier. I think youre paying for that variety of stuff that is hard to find elsewhere.Pros: Service is usually pretty good there. The gals who work there have always been pretty friendlyCons: Cramped. The store is pretty small as it is, and with a lot of people in there, it can be tough to move around. Also, it seems like they set the music level pretty high. Went in there with a friend once and we could barely hear each other.
Always some sort of sale going on. However I could do without being asked 10 times if I needed help.
Busy spot, but we enjoy the ambiance
Very good attention and service!!!
Love hot topic, there styles are awesome!!!!
Kind of small store but has lots of items from people favorite movies shows and bands with other little accessories
Overly invasive staff. I went in about a week ago with a couple friends just to look at some jewelry, this guy with purple hair kept coming up to us almost every five minutes just to say something random and unimportant, which was irritating in itself. But later I walked to the other side of the store and he approached me again and said ¨You should really smile more.¨ Which instantly pissed me off, like what am I supposed to do when Im walking around a store at the mall? Do I need to be creepily grinning at everyone I see? No, just leave me alone.
Really friendly and helpful staff and fun things!
Slowest moving cashiers in town. Not worth the time it takes to stand in line, to buy anything from here.
It was crowded and slow, and I kept on having to move registers, but everyone I go its fun
Fantastic customer service and items
My daughter loves it here !
Great selection and trendy stuff
Cool in its own way
I like how they have a lot of things from animes
My favorite store ever
They did not have any pants when I needed pants
My daughter lives for this place and we all love Nightmare before Christmas stuff which you are guaranteed to find
Great selection of clothes