I dealt with Mary. She was very helpful and professional. I recommend these folks.

Tried to schedule a time to get cpap supplies. A month later and I still have not been able to speak to anyone other than their answering service, as they will not answer the phone during business hours. I left voicemail explaining my days off and requested to have a time scheduled to receive the equipment. I received a voicemail telling me They have made their last attempt to contact me, even though they don’t pick up when I call back. Completely terrible!!! I hope they don’t make it this difficult for everyone!

The ladies in the office provided awesome service yesterday! We were trying to figure out the disconnect between what we thought had been ordered and what had or had not been delivered. Not only did they explain in easy to understand terminology, they helped provide alternatives. Above and beyond with kindness and patience. Thank you Frankie and Julie!

Katie, stopped by to deliver our Oxygen. She gave us excellent service. A very nice & polite & helpful person. Thank you Katie.

Had to get a Walker and this place was very helpful. They showed me how to use the Walker and how to be safe. 🤗🤩Also, they were friendly and answered all my questions. 👍🥰🤩😛

They moved...and havent updated where they are located on the web. Plus the number they have is NOT a cell phone number as comes up on the phone as being...Leb. cell are Not 451.So no text to leave.The Tech....changed my adjustments to where I do not get by bi-pap flex or push to breath where it was originally set before he ..adjusted it.3 am... this is messing up my sleep!

Unhappy with these people. Called to place an order and the phone rang and rang and RANG. No message. I finally hung up and redialed. Same thing with the ringing. I went online thinking maybe I had the wrong number. No, it was the correct number, so I tried a third time. Finally a flustered sounding woman answered who couldnt communicate clearly when all I was asking for was one item for my CPAP. We went to pick up the item before closing, only to find out that the office had MOVED---back to the previous location. I had no idea. This is precisely why people go online to get what they need. Less hassle and predictable results. Seriously Samaritan, I would clean house and start over!

Same day delivery and setup of needed equipment. Awesome experience

They moved, I called yesterday and said I know you moved, but where did you move too? Lady said by the hospital. I said okay are you still be CW Credit Union? Yep I get there to find out no they arent...I drive to the new location only to find out they are CLOSED at 5PM now. I got there at 5:01. Kinda hard to make it there between 8-5 when I work in Albany 8-5! GRRR

Just called for a price on a new cpap machine they quoted me 2200. I told them online it was about 600. She stated oh well

I think Id be better off buying CPAP supplies used off of ebay or craigslist. Absolutely terrible service!

They called me up, out of the blue, and asked if they could send me any CPAP supplies. After I got the supplies, I found out that they had stopped working with my insurance and they were billing me for $200.00 worth of supplies that my insurance WOULD have paid for. Is that even legal? It shouldnt be legal.

So there is a male tech who is gives mixed service. My mom had major issues with him. My interactions were neutral (have suspicion that was due to same name and a huge complaint from mom) front end staff seems to have a high turn over because every time I go in I inevitably get the new trainee who has to go maniacally slow in processing simple (to me at least) transactions and questions. Unfortunately not much in the way of alternatives in Lebanon for most of their supplies.

I would not recommend this service to anyone the worst customer service I have ever encountered absolutely refuses to do a call back whatsoever and when they do decide to do a delivery my mother would get just about every size of oxygen bottle other than what was requested . When I called to see if I could talk to a general manager about this was told she could not give out that info and she would send a message and they would call me back Helloooo did you not read my first line