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Keller Bros. Pre-Owned
2300 Cumberland St, Lebanon, PA 17042, United States
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Keller Bros. Pre-Owned
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Ch
Review №1

Purchased a 2012 Chrysler 200. When I test drove it it seemed to pull to the right. Seller just stated It needed a front end alignment and that would be done before purchase made.Made agreement for purchase, went to pick up car. Deal signed. Salesman said as he handed me a key, I sorry there is only one key. Kept my calm an mad no comment. Even though these keys are at least 380.00 to remake. Drove off with the steering still pulling. Next day my mechanic told me need front bearings..830.00 later

Ci
Review №2

I received the most wonderful Ford Explorer Sport from Keller Brothers. The sales staff could not have been better. Everyone was so considerate and helpful. My main sales person, Eric, was so informative. Jeremy was great, as well as, Jake. If you want a non-pressured sale of a car, go to Keller Brothers.t

De
Review №3

Keller brothers was awesome. They worked with me on my purchase and did not push me into a sale. Very friendly family-like environment. They helped me find the perfect truck that i was looking for and in my price range. I called them and told them i had a downpayment for a truck i looked at a week prior to purchase and i told them i want it. They kept everything on file so all i had to do was bring the money and sign some papers. They even had the truck shined up and waiting for me in the showroom when i arrived after work! Im definitely going to deal with keller brothers for all of my future vehicle purchases.

Pa
Review №4

From the beginning to the end fantastic experience Amanda did a great job making me feel comfortable, she took the time to play with my daughters while i went through paperwork . This is a family dealership i would recommend to anyone looking for a new vehicle. Keep up the great work !!!

St
Review №5

As always excellent service excellent communication when possible repairs are needed. I say possible as in, do I want them to make the repairs, or do I want to make them myself. Always very cordial and remember my name though I only see them twice a year, for the most part.In addition to the service center is sales. My last 4 vehicles came from Keller Brothers and all 4 times I stopped there first went elsewhere for comparative deals then ended back there. So my experience over all is excellent AAA+++

Bu
Review №6

Great group of guys that work with you in many ways. From the start of opening the door for you walking in to exchanging the keys on the way out. Thanks for everything!

Ri
Review №7

Had a great buying experience. Dave Brandt was knowledgeable of our Yukon and a great help. Jim Lianso handled the transition flawlessly and Stephanie Lacey was a pleasure to speak with and very gracious. The whole experience was most relaxing and enjoyable!

pa
Review №8

Everybody was super friendly and helpful. I don’t like the fact that both vehicles I had chosen had to be taken to the shop after 3 days of driving them. However, they were good about getting them in and taken care of. Can I have my car back now?? 😊

Th
Review №9

I cant say enough nice things about this place. I just bought my second truck from here. I worked with Dave and Stephanie but Jim was also involved. Their prices are fair and they will be willing to jump through hoops to work for you and give you the deal you are hoping for. I made a mistake by looking anywhere else. I will most certainly be returning to truck village no doubt about it. Thanks again. Keep up the great work

Sh
Review №10

We had a great experience with Keller Bros. I paid a fair price for my vehicle, but what impressed me even more was the service after the sale. I had a few issues with my vehicle and they were very helpful and honest and made things right. I would recommend stopping by to see them. Tell Chris I sent you.

Ri
Review №11

The Keller crew were just wonderful. We had a slow tire leak due to a nail in the tire. We knew this needed repair/replacement, before going back to Canada through all those up and down hills in Pennsylvania. As soon as the problem was discovered they went to a neighbouring dealership to get a new tire and then installed it. In the meantime there was lots of coffee & donuts to enjoy.

Sm
Review №12

Excellent work, fair prices, amazing customer service. I cant give enough credit to Keller Brothers service team. Even though I live about 45 minutes away, I will take my car to Keller Brothers for service. Theres no comparison!

Ma
Review №13

Staff was prompt with reaching out to me and getting the information I needed to get my new vehicle . Staff members were polite and easy to work with

Br
Review №14

Worst customer service I have seen bought a vehicle from them 2 weeks ago a week later truck completely stopped running called for help an nothing was done was treated with attitude an like we were bothersome and pretty much told we were on our own all they want is your money! Will never buy a car here again an recommend the same to any one else as well! $1000 later an still working on it

Ge
Review №15

The staff here is incredible! Ramona, Stephanie and Brent arranged financing and gave me a fair price for my trade in. Ill definitely be back for another car and highly recommend them for anyone looking for a used vehicle.

Av
Review №16

This review is in reference to the original Keller Brothers at Beffalo Springs. I have been dealing with Keller Brothers buying quite a few automobiles from their dealership and having all services on my cars done in their shop. The service and parts associates have always been excellent. Above expectations. Whether the service provided was minor or a major job, it was done on time and correctly.Prices are very competitive with all comparable dealers shops and better than many. I will be buying my 10th Ford product, hopefully within the next 6 months and it will be from Keller Brothers.Thanks Keller Brothers for an honest and pleasant experience each time.

Ma
Review №17

Had just moved from out of state and was looking for a car. I had stumbled across an SUV at Keller Pre-owned. Eventually decided upon purchasing this car after extensive searching. Unfortunately, 2 days after purchasing, the cars air conditioning became spotty and the airbag light was coming on and off.The team at Kellers was fantastic to work with from day 1. I called and let them know the issues and they didnt hesitate, they worked the car into the local GMC dealership and fixed all the issues when I know they probably didnt have to do this. 3 months in, the car is still running well and have had no further issues. The team was nice, courteous, and understanding of the process of purchasing a car and were very helpful in the process. I would highly recommend purchasing from here in the future for a no pressure and helpful experience in buying a car.

De
Review №18

Great dealership! Keller bros gave me top dollar for my truck that I traded in-$2,000 more than what any other dealership offered. They also have a great selection of pre-owned trucks. If you end up checking them out, ask for Dave, hes been there for over 40 years- not pushy at all and wont waste your time. Also I had a bit of trouble with the ford mykey technology. Keller bros sent me to their main dealership and fixed it free of charge AND sent me away with an extra set of keys! Thanks Keller bros, you definitely have my future business!

Sm
Review №19

Good experience at the dealer, very reasonable to deal with. Took good care of me as a customer.

St
Review №20

Very polite staff and extremely easy to work with. Would recommend Keller brothers ford to anyone.

Co
Review №21

Very professional service and welcoming staff. Car was fair priced and were able to negotiate on a deal fairly easily.

Ja
Review №22

They are knowledgeable about the vehicles, helpful, and no pressure. I highly recommend them.

Pe
Review №23

Found a 2012 f-350 on their website, when i looked at the truck in person i noticed they swapped out the lariat 20 wheels with cheap xl 17 wheels. after the purchase of the truck I noticed the speedometer of the truck did not seem right. the truck was never recalibrated after the wheels were swapped and it was making my speedometer read 10mph faster than what it should. The wheels that they also have put on the truck have faulty tire pressure monitors on them which need replaced. There was also a very large dent in the bed that they covered up with a bedlinner. Dealer has made no effort in replacing the 17 wheels with the 20 wheels that the truck was advertised with online. Do not see future purchases with them

Sc
Review №24

Great vehicle, great price, great salesman. Great experience.

ke
Review №25

We first met the folks at Keller Brothers about four months ago.We traded in two cars to purchase a used vehicle. The process was nearly seamless because our salesman, JJ, is a true professional,We came back a month later when my parents purchased a new vehicle from JJ. My parents instantly fell in love with their car, their salesman, and, the dealership.Last month, my fiancee purchased a vehicle from JJ and she received the same gold star treatment,Yesterday we picked up an item from Parts (another seamless process) and had some warranty work done on the my fiancees vehicle. The Service department obviously holds to the same high standards as the rest of the dealership.Keller Brothers has earned our trust and repeat business for years to come.

Ka
Review №26

They are really nice people I like to take my care here thanks

Ke
Review №27

Nice stuff just nothing I was looking for.

Am
Review №28

This place is a joke. They are unfriendly and act like they do nothing wrong. They didnt verify the payoff and decided to say we made the mistake. Thats not our job to verify anything. They wanted to sell our car without the title but make us pay for their mistake. They were going to make us eat the money. It was 1000 dollars. Who would mess that up. Dont go there.

Da
Review №29

Iam. Happy. The . way. Did . thing

Ga
Review №30

Great place for Good trucks and deals on Cars.

Sh
Review №31

Steph Lacey and Dave Brandt and the rest of the guys at the preowned lot were very helpful and got us a loan for the payments we needed even with being negative in equity.

Ma
Review №32

Best service center around. Very affordable.

s
Review №33

Staff was nice Ill give them that, otherwise never again will I deal with this place! Purchased a used Silverado from them, spent thousands in repairs in the first 6 months I owned it! Replaced wheel bearings, steering shaft, shaft bearing, gauge cluster, actuator for the 4wd, exhaust hanger, oil drain plug and filter where stripped (looked like they took it to Walmart for the oil change) all the shocks and axle seals. here are the biggies... All the brake lines and calipers and the rear spring blocks that where damaged and shifted (thankfully i wasnt towing anything) line blew out on the highway coming home from work. Upon inspection where the line blew out was conveniently covered up with fresh undercoating. Well you get my point

Cr
Review №34

Friendly staff and very good customer service

Kr
Review №35

Really nice folks, great service, and a pleasant shopping experience!

Je
Review №36

Went to try to buy a CADALLIC car was not even there I told them that I have no money down bad credit no cosigner and in a couple days they said I needed 1500 down for a car that I didnt want

Su
Review №37

Jake my salesman went above and beyond after my accident to help me through the process of the gap insurance and getting me in my new car. I cant thank him enough for all his help.

Da
Review №38

Good. Place. To. Buy. Car. Or. Truck

Ca
Review №39

Best place for used cars in Lebanon!

Wi
Review №40

Great people and great cars

sh
Review №41

Very good dealership!

Information
51 Photos
41 Comments
4.5 Rating
  • Address:2300 Cumberland St, Lebanon, PA 17042, United States
  • Site:https://kellerbrospreowned.com/?utm_source=gmb&utm_medium=organic&utm_campaign=MainListing&utm_term=WebsiteClicks
  • Phone:+1 717-274-2000
Categories
  • Car dealer
  • Used truck dealer
  • Car finance and loan company
  • Truck dealer
  • Used car dealer
Working hours
  • Monday:Closed
  • Tuesday:8AM–8PM
  • Wednesday:8AM–8PM
  • Thursday:8AM–8PM
  • Friday:8AM–8PM
  • Saturday:8AM–6PM
  • Sunday:9AM–4PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Buys used goods:Yes
Amenities
  • Wi-Fi:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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