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Graven Chrysler Dodge Jeep Ram
1755 W Elm St, Lebanon, MO 65536, United States
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Graven Chrysler Dodge Jeep Ram
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bb
Review №1

Hey. you seek good work nice people and a fair deal Do Not go down the street

Br
Review №2

Keyfobs programmed for cheap and very fast service!

Ma
Review №3

I had a recall and they took great care of my car

Di
Review №4

Very helpful. Know their products Friendly, family owned. Great people to work with

Ro
Review №5

I would like to thank the great service staff for resolving an issue I encountered on my way to Bennett Springs State Park. About 30 mile from Lebanon my check engine light came on in my 2015 Ram. They got me in right away and reseloved the issue. I was back on road quickly.

Ro
Review №6

The folks at Graven were fantastic, very personable, and professional. Thank you for doing a great job so quickly. You guys rock.

Me
Review №7

Honest & reliable place to do business. Very laid-back and friendly dealership with no crazy sales pitches or pressure. Coming from someone that was in the car business for 10 years I can tell you this is a great place to purchase a car. There is no price haggling going back and forth just honest this is what your trade in is worth and what we can do on our vehicle pricing. With none of the this is what your car is worth if you buy this one but only worth this if you buy another. They do up front and honest numbers. I was also very impressed with the interest rates we received for both of my family members that purchased cars there. We did not have to go and compare with other banks to get the best deal. I already knew what several banks would offer and they beat all of their rates. We were in and out fast on both car purchases with Brandon, super nice guy during and after the sale! Both my niece and her better half could not be happier with their purchases. Thanks Gravens!

Ji
Review №8

With some quick negotiating over the phone, I was in and out of the dealership with papers signed in TEN MINUTES! Thanks Brandon. Doug is a real sweetheart too. Fair pricing and solid value on a used Jeep. Springfield peeps make the drive to Lebanon!

Ap
Review №9

Every person we had contact with was polite and explained just what had to be done

Ma
Review №10

The owner is an upright honest straight forward man gave us great price on trade and great price on 2020 jeep wrangler definitely a customer for life

Ja
Review №11

Awesome folks! Brandon was extremely helpful and finding us the best deal. Will definitely recommend to everyone. Great service without pressure to buy. Will definitely keep going back to Graven.

Ti
Review №12

2-1/2 hr drive for me, but almost felt like my small town dealership at home. (2018 RHD purchase)

Ra
Review №13

Mitzi, Bill and George and the rest of the service team did excellent job fixing my 2018 challenger. Being a bit of a perfectionist about my car I was apprehensive to have the dash removed to replace the radio but The service team did a great job and truly had attention to detail. I didn’t buy my car here but they took care of me as if I had. The radio is working great and they even got the part in ahead of schedule.

Da
Review №14

Quality and great staff

Ti
Review №15

They were very polite and helpful and had the part I needed

A.
Review №16

Excellent Service.Employees are extremely nice & easy to work with.Fantastic experience working with them.

Er
Review №17

I went with my folks to look for a car for my new baby. Doug found us a great Honda CRV that is not only a lovely shade of blue but a great fit for my growing family! He was also very friendly and helpful as well. Thank you Doug!

Bi
Review №18

Love these guys fast friendly service!

St
Review №19

Doug Wade (salesman) and Brandon (finance) were amazing! Super easy to work with, friendly, courteous, professional!! Made a great deal on a 2019 Ram 1500 Bighorn Edition... Would recommend them anytime!

b
Review №20

First time buying a Dodge, Josh is the man. Easiest buy and deal in 30 years Ive ever had. No nonsense, straight shooting and painless. They have earned my business.

Jo
Review №21

Appointment for an oil change has to be made 5 days in advance? And they need to know if you have a gas or a diesel because somehow that is relevant to change oil???They have to be the busiest service department from NY to CA.Oh boy and the lady was so willing to work, you can hear the happiness and willingness to help, pouring over the phone.

Ma
Review №22

Scheduled car service. Good experience.

Am
Review №23

Just bought a new truck from here and I was very impressed! Doug was very professional and nice, and gave us a great deal! Quick and painless buying experience. Would definetly reccomend!

Dr
Review №24

Not impressed, we went about 30 min before closing the sales rep came out and was awesome. Wasnt pushy very kind. Then he gave us to fiance. The guy was rude short and didnt want toi do his job. Needless to say they lost a 28,000 sale. Hope your proud of you fiance dept man. Lazy loses customers

Ed
Review №25

Fast friendly service

El
Review №26

Seems like good prices. We are just here for an oil change. We are looking for a new car but no one has approached us to offer any info on any of the vehicles we were thinking about.

Pe
Review №27

Graven is an amazing auto dealer. They will do anything to make you experience a positive one... Thank you for all you have done to get us in our new car

mo
Review №28

Unfortunately I had to put my car in the shop after an oil change incident with another shop but I do appreciate the work they did they did a fantastic job the price was a little high but at least I know the job got done right

Na
Review №29

Fantastic service. Everyone is very friendly and they do what they say they will!

Tr
Review №30

Very friendly people and willing to do whatever they need to do to get the job

Fa
Review №31

Hard working sales rep and staff. Made me feel welcome and appreciated. Great buying experience. Thanks Graven team.

He
Review №32

We just purchased a vehicle. They were very fair, extremely curtious and had everything complete and ready to go very quick for us. Hands down the best experience I have had in buying a vehicle!

Le
Review №33

Always does a great job. Honest people.

De
Review №34

You cannot beat Graven Chrysler you receive personal help. They are honest. We will not purchase from anywhere else

St
Review №35

The Gravens are some of the most generous, kind hearted and all around nicest people You will ever meet. If YOUR in the business of buying a new car, dont make any mistakes. Go to these guys.

Je
Review №36

Car was taken in for work. The work was never done on top of that they left my car windows down for a month in pouring rain. They were asked to put my windows back up when I first found out the windows were down. That wasnt done. Went back 2 weeks later the wijndows were still down.. Car door was full of water this was brought to the attention of the service manager. He acted like it was nothing wrong with windows being down 24/7 ! Month.

Lu
Review №37

Deliver new autos here pretty often. Friendly people. Have a great classic I like inside

Ed
Review №38

Very friendly dealer. Great staff from mechanics on up

Ji
Review №39

Stopped in for info on car radio, they were very nice

Li
Review №40

Great service ethics. They take excellent care of their customers. Used them for years.

Tr
Review №41

Such a nice place very friendly love that they let me bring my dog inside the building they also have a cappuccino machine awesome.

Ka
Review №42

There are no words for how much they have done for me if your in town looking for a new truck or car this is the place they are more then a 5 star great people

Al
Review №43

I used to have my vehicle serviced here regularly. When my car had to be in the shop for a week they would not let me have a loaner because I did not purchase my car from there. The owner told my husband to go rent one from enterprise. It shouldnt matter if I spend $50 on an oil change or $50,000 there for a vehicle I should still be treated as a valued customer. My business will no longer be with Graven. When I started my search for a charger two years ago I did go talk to them about trading in my jeep but they didnt even have the new body styles on the lot yet and thats why I didnt buy my charger from there.

Da
Review №44

Great place for service. Great staff that cares.

C
Review №45

Terrible customer service.Called to have my car towed to them to be fixed. Its the weekend we cant get to it until Monday.OK.. thats OK.Paid for the tow..Oh were sorry were WEEKS backed up.PROBALLY SOMETHING YOU SHOULD TELL SOMEONE BEFORE THEY GET THERE.

Co
Review №46

Graven Motor in Lebanon Mo is a very friendly, family owned business. Terry and staff try to meet their customers needs. VERY DEPENDABLE!!

be
Review №47

Thank you Bill and Mitzy in service they are awsome highly recommended

He
Review №48

Awful service department! I was quoted $37.50 to diagnose a problem with my headlights while they were changing my oil. When I picked my vehicle up, they made me pay $150 in labor for them to fix the headlights even though I never authorized the additional work or labor! They didnt even have my vehicle for the entire two hours they made me pay in labor costs! I wouldnt recommend these crooks to anybody!

Tr
Review №49

Had fuel filters changed on a ram diesel Done a good job . Only reason for 3 stars instead of 5 is most dealers take an hour or less to do the job . It took a little over 3 hours to get this one done. Other than that good place.

Wa
Review №50

A great dealership for services and sales. Great staff with a lot of knowledge.

Ja
Review №51

Great service and reasonable price on my repairs.

Bo
Review №52

The 2017 pacifica i bought was so terrible to drive that i traded it for a toyota after only 8000 miles! the cruise would go anywhere from 60 to 95 mph on its own!! scared the heck out of me. the solution given to me was do not use cruise control. that chrysler did not guarantee accuracy and so stated in car manual! i tried to trade for jeep and gravens wanted to screw me out of another 6000 again!!!! never buy a chrysler product again.

Ro
Review №53

There always top notch and helpfull with anything, theres no reason to buy a truck or car anyplace else.... gravens is what a dealership should be.

Tr
Review №54

Best place to buy a Dodge !!! Parts & service

Th
Review №55

Recently purchased a used truck from here, josh did a great job i couldnt be any happier with my experience

Ga
Review №56

Worth the drive - the parts and service departments here are top notch!

Tr
Review №57

They made buying simple and painless . and very nice folks!

ch
Review №58

Josh was so very helpful and nice!!

J
Review №59

Friendly staff...little pricey!

ma
Review №60

Well worth the drive,,,very satified with the service dept

Bo
Review №61

Good place to get ripped off if youre elderly and trusting

Do
Review №62

Ive bought several cars and Im very pleased with the service, from start to finish

Je
Review №63

We had a great buying experience!! Everyone was friendly and helpful, but not pushy!!

St
Review №64

Good salesperson vehicles look clean

Ke
Review №65

Went to the service department with what I thought was one issue... Turned out it wasnt what I thought at all and they worked until my car was fixed and gave me a deal on the labor cost. Very friendly people

Jo
Review №66

My wife and I recently trader her suv for a new Dodge Journey AWD. The experience was excellent, no high pressure, the people were great to deal with. When we picked the car up they had it on show room floor so pulled it outside. Mr Gravens saw a little dirt at bottom and quickly got a towel and cleaned it off.We had friends and family that had dealt with them and were pleased with there deal and service dept.I would highly recommend them to any one lookling for a new Dodge, Chrysler or Jeep vehicle as well as good used vehicles.

Ge
Review №67

Excellent service and friendly, helpful people.

J
Review №68

Fixed my Jeep in a timely fashion and at a reasonable rate!

Ma
Review №69

Friendly and helpful, fair prices on vehicles

An
Review №70

Always ready and willing to find us the right vehicle

Tr
Review №71

Best place and great people

Jo
Review №72

Nice people

Ju
Review №73

Service department did not do what they said they would do. Had the Jeep 2 week’s, no help. Had to take to Youngblood to get it fixed.

Ka
Review №74

Good to work with i go back to them.

Wi
Review №75

Great service and very knowledgeable people

Ch
Review №76

Good people..Good place to but a car..

lo
Review №77

Always friendly and competent work.

ck
Review №78

Gravens might not be the biggest dealership in town, but in my opinion the service and sales department are #1

Ja
Review №79

Great service@

Me
Review №80

Great service all the time!!

Ve
Review №81

Competent crew

Bl
Review №82

Great trucks with outgoing friendly staff

Bo
Review №83

Extremely nice,friendly, and helpful people.

ra
Review №84

Great staff and family!

Ro
Review №85

Best Service Department in SW Missouri!!!!

Ru
Review №86

Great place to buy

Ra
Review №87

Very friendly, professional service

De
Review №88

Knowledgeable friendly parts department

Ma
Review №89

Very nice

De
Review №90

Exelent

bu
Review №91

Great people to work with

Ga
Review №92

One of the workers is my dad

Gu
Review №93

Will buy my next vehicle here

St
Review №94

Great service department!!

Da
Review №95

Good friendly service

Ri
Review №96

Great people

Wi
Review №97

Great experience

Da
Review №98

Nice people

Ma
Review №99

Mopar

Ma
Review №100

Excellent service

Information
26 Photos
100 Comments
4.4 Rating
  • Address:1755 W Elm St, Lebanon, MO 65536, United States
  • Site:http://gravenchryslerdodgejeepram.com/
  • Phone:+1 417-532-3157
Categories
  • Chrysler dealer
  • Car dealer
  • Dodge dealer
  • Jeep dealer
  • Used car dealer
Working hours
  • Monday:Closed
  • Tuesday:8AM–7PM
  • Wednesday:8AM–7PM
  • Thursday:8AM–7PM
  • Friday:8AM–7PM
  • Saturday:8AM–7PM
  • Sunday:8AM–4PM
Offerings
  • Oil change:Yes
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