user
Cumberland Automotive Repair
627 N Cumberland St, Lebanon, TN 37087, United States
Appearance
Cumberland Automotive Repair

Comments
Wi
Review №1

Took my o5 Mustang GT to get the rear differential rebuilt August of last year. They said they rebuilt it. They did not. They cheated me. I brought the car back last year a few days after the repair .and complained of grinding noise in diff. and they said they checked and it was OK. It was not. they did not rebuild it right or did nothing to it. The grinding noise got worse. Brought it back a month later and told them the noise is louder. they said they fixed it. they did not. Car is a year out of shop. Grinding noise is way louder and cant hear radio over the noise. I do auto repair myself, but have retired. I know by expereince it is not right.. they would not honor year guarantee on work. This place is a rip -off shop. Dont take anything to them. You will get cheated.!!!!!!!!!!! I now have to spend another $2800 to get it built right!!!!!!!!

Ju
Review №2

Excellent service my fuel pump went out on my 2008 Chrysler Aspen & they took care of everything very quickly from towing it in to replacing the pump. Other places I called couldnt get to it since it was a two week wait with them, here had very prompt & excellent service. This will now be my go to place for any repairs on my vehicles in the future.

Na
Review №3

They were the first of the 10 repair places I called who were actually willing to fix my truck! They were courteous and professional and did a good job. I took the truck back a few days later when Valvoline refused to change the oil (???) and got me squared away again. Too bad Im from out of town, or theyd be my go-to mechanic .

Ch
Review №4

This Shop is the Best Shop I’ve ever heard of or been to in my life. I’m very thankful that there are Mechanics out there that conduct business and provide the quality of work like all the people at this shop. They were A Complete Blessing to me... I refer this shop to anyone trying to get something done right the first time

Ro
Review №5

100% The only shop in town I will use...A1 Work performance and Work Ethic....Actually take pride in what they do

Te
Review №6

Awesome men service is good! Recommend their oil service.

Me
Review №7

Did a good job on my intake gasket replacement, but when they put my distributor back in it was off a tooth and has been missing for two years, didnt drive much because of miss, finally went to another mechanic, and he found the problem, tried taking it back there after the gasket replacement and they told me it needed tune-up. I already did that, but they said they had to do it because of my inexperience, hmmmm, wont go back unless I absolutely have too.

Sl
Review №8

The guys here are absolutely wonderful, theyve been nothing but nice and havent tried to talk down to me or keep us going with unneeded repairs. They work super quick and are professional to the T. I highly recommend them!

Br
Review №9

Excellent customer service. Fast repair and great quality of workmanship. I will go to them for any repair I ever need done in the future. Highly recommended. They show the old part and were the part went bad. Also told be what was wrong with another issue that I did not even go to them for. Just really a all around excellent experience.

Ti
Review №10

They got me in very quickly and was able to fix my truck in less than 4 hours. I highly recommend this company

Me
Review №11

I will not go anywhere else

Ad
Review №12

I have been here twice with my 1996 Dodge Ram 1500. Customer service is great, and the work was done in a timely manner. The first time I needed my truck back the same day I went in, and they worked me in and got it done. I actually picked it up after they closed, which only means someone stayed after to make sure I got it back the same day... I am very appreciative of the people and the work they do.Thanks guys.!!

Pa
Review №13

The only shop we go to. Honesty is hard to find these days. There a bit more expensive than some.. but well worth it!!

Za
Review №14

Serviced my car for a alignment. Great work! Very trustworthy so far

Co
Review №15

Joe Clere, owner of Cumberland Automotive is a great man. Very honest. You dont have to worry about being ripped off here. I use him for repairs on my whole fleet and for my personal vehicles as well. Highly recommended. Ive used him probably 25 times in the last 2 years.

Ju
Review №16

Honest, dependable, courteous. Their work is excellent and theyre honest in their dealings. Highly recommend.

Me
Review №17

Hate this place! They are rude and try to over price repairs just because Im a woman.

br
Review №18

Pretty darn good bunch of guys down there. Joes always are willing to help whenever he can .Usually pretty accurate on their diagnosis to highly recommend

Te
Review №19

Awesome job! Everyone is super nice and attentive. Very helpful.

Ch
Review №20

Affordable and quick service

ol
Review №21

Great mechanics, fast service!

Wi
Review №22

Cost a lot

Information
3 Photos
22 Comments
4.5 Rating
  • Address:627 N Cumberland St, Lebanon, TN 37087, United States
  • Site:http://lebanonautorepair.com/
  • Phone:+1 615-444-9981
Categories
  • Auto repair shop
Working hours
  • Monday:7:30AM–5PM
  • Tuesday:7:30AM–5PM
  • Wednesday:7:30AM–5PM
  • Thursday:7:30AM–5PM
  • Friday:7:30AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations