This place towed my vehicle improperly. They didn’t make a report with police and dragged it on and off the flatbed causing damage.

I was returning from a trip to Maine when my car needed a tow along Route 95. I was connected to this company through my insurance companies roadside assistance program and was extremely pleased with the level of service that I received – they called me quickly to confirm my location and arrived in a very short time once they were contacted.Wow I hope to never have to use them again, I would gladly do so if I had to.

Nice staff always has vehicles in stock and prices are usually cheaper then any one else around

Great vehicle choices. Fair prices and friendly service.

Fast jumpstart, friendly and no hassle. Early morning call, by my car warranty.

A C PROVOS AUTO has done many tows for my family and deserves a 5 out a 5 for professionalism and courtesy and services. Thanks you all. Jim. Church

Great people .

Al arrived within 1/2 hour from my initial call to USAA. He was very polite and had my 1996 Mercedes sl loaded within 20 minutes. I was very impressed withe the care that Al took with my car! Great service..valuable employee! I was quoted $59 from USAA although ended up paying $72...small sacrifice for the service i received. Kate Pierson

Great Customer service. Driver was awesome. will call if my car breaks down again.

Had my car towed this morning. The gentleman had been out all night in the cold and rain and was still so pleasant and offered to go above and beyond what I was asking. Also very prompt. Great service!!!

These experiences are chiefly about the driver. Terrific job all around. Arrived right on time. Driver was careful, experienced and professional with my pick-up and loaded it effectively and in short order. Traveled and delivered to service station with same care as loading.Not many towing experiences in my lifetime, but this was the best I’ve had.Would surely use again. Highly recommended.

I have been one of their loyal customers for 3 years. That is now a thing of the past. You couldnt see my vehicle? You had my keys!! So you must not of looked very hard. 2 days for a job that took you just over an hour. I guess I really do have the attitude problem you informed my lady of. Great routine buisness here.

These guys have been quick to tow my 1 ton van..... Twice in 1 week. Both times they did a great job and got it to where it needed to go. Thank you

If you want your vehicle towed to a random location and terrible customer service this is the place for you! What a joke of a company!Edit 08/28/2020: If there was a way to give negative stars, I would. This place is so incompetent that I have no idea how they are even an actual buisness. They potentially damaged my vehicle out of negligence. The only reason they even touched another one of my vehicles is because my insurance company contracts them out for their towing services. I will pay for towing before I let this ignorant unprofessional excuse for a towing service near another one of my vehicles.

At 6:30 pm, I was stuck in a parking lot in the pouring rain with a car that wouldnt start. I called my Allstate road service, and an AC Provo tow truck arrived in about ten minutes! After checking the battery which was fine, he determined it was likely electrical, towed the car to my designated auto service company and gave me a lift home, including my groceries. Please note I am elderly, and disabled and they could not have been kinder and more helpful. Wonderful service. Highly recommend.

AC Provos was assigned to our dead battery call through roadside assistance with Progressive Insurance. The driver arrived within the one hour time frame quoted (we live in the middle of nowhere) and immediately got our car up and running. Professional, very friendly and prompt. I hope that if we need roadside assistance at home again that AC Provos will be assigned to the job. Thank you for great service!!

Lady was defensive at our first arrival. Than wanted tons of info before we could even see my car. It was in an accident that we didnt even know what had happened. Than act like they own it, when we finally got to see it, she made it seem like we couldnt touch it. Couldnt get anything out of it. Without her getting her towing fee first. Than they wanted my car too. It was unfair. Maybe some people dont care about their cars but when its all you have you tend to be a little hostile at other people claiming its theirs. Theyre not the friendliest people but after you pay them their better. Dumb.

I just got a car from them and I am really happy they treat me awesome and I love my new car too.

Had a blowout on my 20 camper, called my roadside assistance and they sent out AC Provos. The driver, Anthony, was professional and did a great job. Possibly the best experience Ive ever had with a tow truck. Couldnt have been happier with the service.

Very nice people

Awesome quick efficient service. Ty guys for getting my plow truck back up and going for my next storm.

Great Company went far and beyond to get the job done for me these guys are a top notch company

After as delicate as one can be lifting a Suburban out of a ditch and remarkably making no further damage AND making the owner of the property whose ditch my wife landed in happy, there is no better towing company in York county. Since then, we use them to tow unauthorized vehicles out of our business parking lot, not because they are convenient (which the are) but because the take the utmost care. The worst thing a towing company can do is damage your vehicle during the tow, and AC Provos is remarkably good at picking up your vehicle without damage and soothing the nerves of everyone involved. Cudos!

Horrible place, vehicle got towed there after accident, owner refused to let me get my belongings out until I threatened to call the police, repeatedly tried to get me to sign over the title to cover a $245 bill, he said I would not get any more than $200 for my truck in scrap and the first offer I got from another scrapyard was $600, ended up selling for $800, very rude and unprofessional. I highly recommend never to go there for anything. DO NOT LET THEM BULLY YOU INTO GIVING THEM YOUR VEHICLE.

Financed me and my girlfriend on a decent car very good customer service

Fraudulent Sticker Alert! just like a lot of people who go here have poor credit as I did I went to this business and purchased 1 2002 Chevy Suburban from them on 3/20/13 on this day of purchase the outside of the vehicle looked amazing once inside the interior was banged up with cookie crumbs all thru the floor and the leather looked like a cat had a field day in there but I was able to look past all of this due to I am buying someone else old car but just before I left I notice the Maine State Inspection Sticker only had 7-8 months left on it and when I told the mechanic this and that I was gonna go get a new sticker on it at VIP he went inside grabbed a window scraper and scrapped off the old Inspection sticker and put the new one on not even doing an Inspection and says there you go a nice shiny green sticker! as shady as that seemed on 3/21/13 I brought the vehicle to VIP anyways and got it inspected and it Failed with a list of hazards and other things to the point where the State of Maine Inspections had to get involved and rip the sticker off and gave me a one way ticket back to Provos where I returned the vehicle and instead of offering me a different vehicle the mechanic gave me attitude and said the owner will be out in a minute to give me back my down payment so yes they at least they did that but my advice to anyone before you buy a vehicle from them please take it to your garage and have them do their own sticker inspection 12.50 is worth it if it saves you thousands a month down the road!! do not say you have not been warned!!

I recently went here to buy a truck and thought I had found the one... So I took it for a test drive to find that there was a front end shaking...i mentioned it to the car salesman who promised to have it taken care of before I purchased the vehicle. So when they called and told me it was all taken care of I was excited and took off a day from work to go and pick it up. Signed all the paperwork and took the car (stupid me) before even checking to make sure they had actually fixed it. Guess I trusted the wrong kind of people. Got 2 minutes off the lot before taking it back because it still had the same problem and so they decide they are going to work on it and they call me back 3 days later to tell me they couldnt find the issue and were going to have to refund my bank loan. Then they continued to make me wait for them to refund it for another week and a half and didnt pay for the accumulated interest of $100 from my bank that wouldnt have racked up in the first place if they just paid it or didnt sell me a piece of trash. I would highly recommend not giving your business to this company.

Scott was professional and kind! Incredibly quick service. Thank you!

AC provos sucks. The sell crappy cars that only last a few months. I got a 2004 dodge neon from them a few months ago and I noticed the knob that adjusts the drivers side mirror was broke. I made an appointment for AC provos to fix it since it was under a limited warranty and when I got there I ended up waiting for 2 hours for them to tell me that there was no tech available to look at it. I had an appointment but there were no techs that could look at it. Are they retarded? They told me that Id have to come back another time. And shortly after that I noticed that the car would shift weirdly while accelerating and noticed that the transmission had a leak so I decided that I was going to stop making the payments on it after the fuel pump went which was $500 to fix and try to make it last until June of this year when the sticker expires but they repoed it from my work lyesterday which is fine. One less stress to deal with but now I gotta go get my house keys that are in it and if they dont give them to me Im calling authorities. I dont even know how these retards are still in business. Has anybody else had issues with them or the cars you have gotten from them?

Nice prices on storage units

Amazing company with great employees saved my vacation when I was locked out. Service was prompt, professional, and Mike went above and beyond.

Driver entered rte 1 from Kittery circle lights on roof on bed empty at about 50 miles an hour cut me off he was to yield gave him the horn got the finger as z retired police officer I will have the issue delt with the bum should be in jail not driving, if he reads this forewarned is the word of the day bonehead

They are the best

Awesome place