Quick and Excellent service. Clean facility and amazing customer service

I tried to use the business. But I called 5 times and each time I said personal payment it hung up. Im good

Professional, speedy, quality work

Great service! 2nd time and not one issue. Thanks crew!

They were some of the most helpful people ever! Customer service was excellent and so was the work!

There very nice and helpful

I haven’t been there yet so I’m not giving this a rating. However it’s impossible to speak to somebody at the company much less somebody at this location.

I had my front windshield replaced . The staff was very friendly and professional and service was fast.

I work at a hospital and booked an appointment online for after my shift ended. They called multiple times asking if I could come in earlier but I couldnt. Unfortunately my shift ended a bit chaotically and I realized it was already 5 min past my appt, so I called, apologized, and asked if I could move my appt back at all. They said since I booked my appt online, they had already canceled it as a no show. They said I needed to reschedule online. I did, and was relieved to see a 3:30 pm appt. I took it and received a confirmation of it. When I arrived for my appt,, there was no one there. They had closed early for the day. Called customer support, who couldnt get ahold of the manager. Great way to treat stressed healthcare staff during a global pandemic.

Quick and polite would recommend

All online appointments I need to talk to a technician employee about windshield

My truck windshield cracked on a Friday morning, a day after we had a snow/freezing rain storm, and I was able to get a Monday appointment. They started the job promptly and kept me informed about the progress. The waiting area was comfortable. The entire job took less than 90 minutes, part of which was just necessary to allow the adhesive to set. I would not hesitate to recommend Safelite.

I am a truck driver and my passenger window blew out passing another truck on the highway. They didn’t have the window I needed but they saran wrapped my window at no charge and were supper helpful and friendly. Thanks for everything.

Very professional and the customer service is outstanding! Had our van windshield crack. My insurance company set everything up with them. Safelite was very timely and made sure to keep us informed during the whole process! The technician did a great job too! I would never know that my windshield was replaced! We would definitely recommend them! Thank you!!Update:One year later and we got a knick in our truck. windshield. They got me in same day. I was in and out in a half hour. They were super nice and professional!! Would still recommend, 1 year later 🙂

Great friendly service

I wish it was possible to give this company and ALL of their locations a ZERO star review!. Better yet, Negative stars!. I had a windshield replaced through them less than a year ago and the whole process was a nightmare, to date!. I was completely against dealing with them in the first place, but it was where insurance wanted me to go!. So against my better judgement, I went with it!. The scheduling was the only easy part and thats because the insurance company handled that. I drop the car off, Told it would be about 2-3 hours until completion and did not receive a follow up call until they were almost CLOSED for the day!. Which gave me barely enough time to make it for pickup, after finding a ride from work. Moving on, I had to return the car THREE times after that, within a weeks time, for them to FIX my mirror and rain sensor the right way, which was a fail all three times. I said the heck with it and figured it out myself.. If it werent for an active warranty on my windows, I would never deal with this company again!.. Here I am, less than a year later and I need to take advantage of said warranty!. The windshield this Lovely outfit installed in my vehicle decided it was going to break when I LEANED ON IT!. I have 3 calls into their warranty department, left messages and have still yet to receive a call back!. I have tried stopping in at the shop local to me twice, with he first attempt ending up them being closed when their store hours and note on the door CLEARLY stated they were open for business!. people were in the shop, open display showing, doors locked and noone paying any mind to the person trying to get their attention. Second time was similar!.. Noone had interest in trying serve my attention that day. I will make a 3rd attempt first thing in the morning and do plan on filing a suit against them, If they do not honor their warranty!. I hope this helps anyone of interest out, in a manor of steering very far away from this horrible company!..... Update!.. Finally spoke with safelite Tech/representative and they refuse to cover my windshield damage with warranty, due to failure.

The service was done quickly and professionally. There was coffee, soda and candy available as I waited in a neat and clean waiting room while watching TV and using the WiFi. Someone mentioned a bad neighborhood. Good grief you have obviously never been to a bad neighborhood. Very satisfied with this service.

Great customer service!! My daughters back windshield shattered on a Friday and they could only get the window in on Monday.We were worried because of the weather. Joe left us keep her car in their shop for the weekend so it would be protected from the snow. Highly recommend!

Awesome customer service! I was in and out faster then even the estimated time I was given. The gentlemen was professional in his work and very detail oriented in how everything was done.

Dylan did a great job. He arrived early and it only took him about a hour. Thank you!

Highly recommend! Great costumer service, and did a great job with the windshield of my Acura 👍

Excellent service, A+, hands down the best

Perfect experience! Repaired my windshield and you can hardly find where the damage was. The technician represented his company extremely well.

Several horrible experiences here. First they put a warped window on my car so then my windshield wiper wouldnt wipe the window, and then when they went to replace that window they ordered the wrong one. And the only reason theyre getting two stars instead of one its because the technicians are polite.

So far so good staff is great

First time I parked patroned this business did not go well. Unfortunately no where else in county to go that was covered by insurance. 2nd time around was much better. Would recommend going to shop. First time tech was to come out he was too cold and then ran out of day and had to cancel my scheduled appt for him to fix at my employer. Asked me to take vehicle in to shop since I didnt have a garage at my work. I asked if they would drive me back to work since that was the whole point of me scheduling and waiting for an on-site repair. They wouldnt be able to do that was replied. I needed to work but luckily found coworker willing to follow me to drop off car. Word to wise...if you know you work outside invest in some outdoor gear. In shop staff was very nice.

Price for windshield and glass is absurd, twice as high as some other places.

Polite and friendly staff. Very professional and knowledgeable.

Safelite replaced my windshield very quickly and did a great job. Very well priced as well.

Professional customer service. The employee is very respectful and he knows whats hes doing.

Replaced windshield. No issues.

Extremely expensive but yet convenient

Not impressed. Staff and location completely unprofessional. Brought my car in for a windshield replacement for which I had an appointment. Waited in the waiting room, which is little more than a few hard chairs. I was not given an estimated time of completion. Staff seemed to me to be shady.....I would recommend another Satellite Auto Glass location...this one is a dump....

Great service

Speedy & efficient service

Amazing customer service

Safelite worked with my schedule and changed the schedule to make things easier for me.

Great service

Great service and speedy

Will deal with your insurance

Fast and reliable

Very good service

Great service

Kind of slow, neighborhood kinda scary