Latoya C- thank you for quick friendly service ! All your options in sales! The speakers are very loud and nice! Very professional service
10 out of 10. Everything was nice and clean. Latoya C is the best. She help me find the right phone that I was looking for and help me pick out the next phone for my son. I am so satisfied
Logan and Anna both were extremely helpful and patient. There was issues with my account info and they did everything to make me happy. Two thumbs up. Very happy! More places need employees like these two!
I would like to thank Demetris and LaToya for all of their help when I came in looking for a new phone and unlocking my account. They were both friendly, knowledgeable and kind. I walked out as a satisfied customer. Thanks again!
Good service! Great employees! Clean envirement! I recommend for you guys to come in and get your phones, accessories and internet here! Come in and see Latoya, Anna and Demetris!
10 in everything! Clean, nice, well educated! They helped me with my account! I recommend to come in and see latoya, anna and demetris! They got great deals and amazing phone with amazing prices! I am satisfied!!
Awesome experience if you get a chance to come down here let them make fun of you its a blast just playing in all reality best experience in a phone so Ive ever had and make sure you choose Latoya as your assistant we had to put him back in the back because
Ms. Latoya is amazing !!! She was able to help me switch back to cricket and upgrade my phone while also being attentive to the customers in the store. Awesome customer service and sweet person . THANK YOU ! THANK YOU!
Anna and Latoya were most helpful as always. Got the hook up on a speaker too. Appreciate it.
Thanks Logan at Sheridan Cricket in Lawton for outstanding Customer Service. Quick and easy. Got me a sweet new phone and upgraded the case. Thanks again! Recommended.
Great service really happy I went in set my phone up and Alex and Latoya was great love going in that store to see them
Alex gets all plusses with the number 10. Latoya was very helpful but she let him do his job and they were both great! Thank you Cricket Wireless!
This has to be the worst phone store that i have ever been in. The person helping me was extremely unprofessional. I feel like you should at least wear your pants properly if you are representing a company. Maybe they dont have a dress code. Besides his choice of attire, the individual had no idea about their phone selection. After about 30 minutes i decided to stick with Metro instead of switching. Please get this store together! Train your employees properly, take personal calls away from customers, and for goodness sake implement a dress code.
Great service always good go in and see LaToya Anna and Demetris they are always friendly and helpful very happy with the store
Just went there to get my grandson an Iphone... Nothing special...
Outstanding service thank you LaToya, Demetris, and Amber.
The customer service was absolutely horrible no one knew anything! Metro PCs is way better everything and they actually take their time with you rather than just looking to make the sale.
Great experience!Friendly atmosphere.And Logan was great
The ladies were very nice and helpful yesterday when I upgraded my phone and even stayed late to finish! I’m very appreciative of that!! The only reason for 4/5 stars is because this morning cricket was wanting to charge my account over half of the regular bill, which was already paid a few days ago. I’m not quite sure what went wrong there, but I was able to call the customer service number and they fixed the issue right away! Thanks again for all the help!!
Logan helped me through everything I needed and asked he was a tremendous help and makes me feel happy with my choice of going through cricket for my phones
Latoya was great she helped me out a lot she is a great person and very friendly
So today we went in for a new phone and Latoya C was the one who helped us she went above and beyond helping my husband choose a phone set it up and all not only was she helping us but was doing great at helping the other employee who is new was very quick and awesome at multitasking between us and not leaving the new employee lost she’s was just great overall great customer services!
Logan was GREAT today helping myself and hubby get are phones straight again. Big shout out to Logan!!
There is nothing bad I could possibly say about cricket. the staff is great, up front, very helpful and the service is perfect. I highly recommend cricket to anyone. the phones are awesome with a lot of great deals and plans with great prices. keep it up cricket. thanks.
Went there today and had an amazing person with great customer service skills her name was latoyaI highly recommend you go see her!!!!
Logan was fast and courteous and got everything taken care of and answered our questions and took care of all our needs.
Logan was the best ever,,its people like him that keep me at cricket..thanks so much for making my monday like a friday,,.,whoop whoop
MR LOGAN WAS EXCLEENT AND FRIENDLY GOOD CUSTOMER SERVICES SKILLS FAST SERVICE YOU SHOULD GIVE HIM A RISE YOU GUYS ROCK CRICKET SORRI METRO
They both did a very good job.
I had the best and most helpful experience with Latoya and her 2 new guys.
Araceli was a blessing to me this morning she was very helpful. Great customer service team
We havent been there in a while but the men who helped us actively told everybody how bad they hate their jobs. And talked way too much taking us forever to get out.
Great customer service and very welcoming! Thank you ladies for your help!
Fast, easy and very friendly l
Went here with my fiance to get our own phone plan (and ended up being able to upgrade to nicer phones too, lol). Would definitely recommend coming here for any current customers of Cricket or anyone looking into getting Cricket. The employees were very helpful, knowledgeable, and even when we were trying to get my phone off my old plan, they were very patient with trying to get things sorted out.ETA: Terrelle mainly helped us, but Latoya also provided assistance and my comments on the overall professionalism applies equally to both.
They helped us get an unlimited data plan. All of the ladies there were very entertaining and helpful!!
The manager was rude as heck! Never again
Fast and efficient friendly service from Logan
This store has the WORST employees in the world minus the manager (sometimes). They give you dirty looks, talk to you like your stupid, and lie about products! They are some of the laziest employees I’ve ever dealt with period. By far the worst cricket I’ve ever been to!
I have had nothing but good experiences with this store. Topaz and Latoya are extremely helpful and friendly. Also, the phone selection is great as well as the pricing. Seriously cant recommend them enough.Went back again the other day and received nothing but great service. Latoya is an amazing young lady who treats her customers very well. I have nothing but great things to say about her and all of the service I have ever received from the company. 01/28/2021Thanks for all you have done for me. Much appreciated.
Amazing customer service!
Very helpful people, and very good at explaining different plans to new customers
Anna was very prompt and polite explain every detail we need more people like her she even open the door for us as we was leaving thank you anna
The manager Latoya was rude and on her phone the entire time while dealing with me like I didn’t even matter last week when I went in there so I left and will just keep AT&T they have better service anyway.
Latoya was so friendly and curtious. Her professional attitude and warm smile makes doing buisness at the Sheridan store so welcoming. Ive been to the other stores, but i prefer to do buisness with Latoya. She knows whats best to get, and isnt pushy to make someone buy something. She is that friend who knows how to make you smile.
Great place! Latoya was so nice and siper helpful and friendly. In amd out in less than 15 min. Upgraded 2 phones. I highly reccomend this place!
Terrelle And Latoya ... Awesome service. Maid it plain and simple
They are really nice. Latoya was really helpful and gave me a lot of great deals.
Great!
Two employees directed me to this phone I purchased and both of them said I would love it and that the battery in it would last 2 days before it would need to be charged. Well, soooo not true & I really hate this phone! It randomly does things on its own & as far as the battery, its horrible. I dont even have to be on it 2 hrs and its over half drained. But I guess Pat the clerks on the back because they said what they needed to say to get the phone sold. . lol
Both people there were wonderful and patient. I am a Senior Citizen and that was very important.
Real excellent service there, thank the employees topaz & Latoya for there service and for waiting for our payments.
Great store and workers very patient and understanding also polite but I have been in the a few times to purchase Bluetooth headphones and not have any in stock the ones that I wanted
Good service that Ive been able to depend on
Great service, Great people, Great price
Helpful and patient, friendly service.
Dear employees: do not give me a dirty look because i choose to come in. I realize that its nice to not have to do anything at work (when its a slow day). Theres no reason to br hostile judt because i want to pay my bill, yet i have to wait until the employee is done conversing with another employee about their weekend plans.. Will not recommend this place to anyone just pay online
One really really really bad experience with these people. I just like the rest of them they dont know what theyre talking about and just there to make that paycheck and dont care nothing about the customers. I dont know how they got such a high rating must be somebody working there somebody that know somebody that works there like always. So when this mess is up Im dropping mine.
The customer service was truly A÷÷÷. The sales associate was extremely helpful trying to get the problems I was having rectified. The store was very clean and well-maintained. I did not feel as if the sales associates thought I was a burden or po-pahed out the door so the associates could go home with a quick sale. Now that is what customer service should be like.
The girls were such a big help, we are very hsppy with Cricket!
Sold me a faulty phone they claimed it was and when I got mad they act like they didnt understand why I was mad and tried to tell me there was nothing they could dothe phone was faulty and if I had to bet I would believe it was already used they just pushed it off on me
Great prices great service great people
Very informative employees. Nice environment.
They need to have better service and the store I went to needs to have more help
The worst service i ever had.im in a hurry and instead of doing her job the worker stood there and talked even when she was supposed to be helping me
This place is crickets this big fat black girl that works in there gave us phones with out a job I would never recommend anyone to buy anything from them
People were very friendly and helpful
Staff was friendly and helpful, with good phones and plans.
Ok service store help not helpful at all.
Awsome customer service.
Daneshaa 10 stars sorry for what happened
Customer Service girl had an attitude problem!
The salesperson was awesome
Great 📱 service
Outstanding
Love the staff
Good network!
People Rfriendly
They trash
Friendly staff