It’s a nice clean store but I don’t like how the employees follow you around & keep watching you. It makes me feel uncomfortable. When shopping, give people SPACE!
I love going to Bath and Body works because its pretty decent prices
I really appreciate all the help that I received today in your establishment, thank you so much. My daughter was disappointed that a lot of your items that she wanted have been discontinued. My daughter is very particular and those items that she wanted, she ended up not wanting anything from your establishment. Its her birthday wkend. But I on the other hand was content. I bought a few things. Thank you so much
It was completely devine the had everything I could possibly want or use at competitive prices
They are very friendly staff and not to bad on prices.
Love bath and body works. They always have great friendly and helpful staff on hand to help you with all your needs and plenty of stock.
Love this place. Very helpful and friendly. I found an old favorite was so excited!!!!
Absolutely love this location! The staff is always so inviting and eager to help. I have been shopping this location for years and no matter hiw far the drive is I will always come here!
Found exactly what I wanted, and the price was very reasonable.
A full variety of Colors and scents.
Staff very friendly and helpful.
It was fantastic!! Got a lot of savings, went overboard in spending, but I love everything I got
Very agitated with this branch. I have worked at B&B works in the past as a seasonal employee so I think I know how the coupons work. I had an employee tell me I couldn’t use my “free body care product up to a value of $14.50” coupon on a body care item that was $7.50. She said it had to be the large size and equal $14.50. Hand lotion is considered a body care item. Very frustrating I even had to explain this. I ended up just leaving and not using my coupon for my free body care item. Very annoyed.
Great people and atmosphere and just came from there and always have a great time friendly people too the staff I mean
They could have had more stuff at 75 percent off but this is a small town so they didnt bother doing it
Beautiful layout, best selections, amazing salon... Ive literally been going there since it opened 20 yrs ago!!
Ive always loved this B&BW but they deserve recognition for how awesome theyve done with safety and customer service. :)
Great deals. Responsible social distancing. Friendly staff.
Great service friendly people helped you when you needed it
Great Customer Service always a Fun Place to Shop
Very nice place and employees were great!
Always! Helpful and all masked up and sanitized
Love this store. It is so clean. Great cashier. She was very helpful with finding the scent that I wanted. Not crowded and could move around without bumping into someone, or something. Great experience all around.
Good prices, good smells
This is one of the best organized Bath and Body works Ive been to.
Very helpful employees, very friendly. I felt welcomed and found what I was looking for. Definitely a good place to shop. Also nice quality deals.
My favorite place to shop. Always love finding new scents.
Love that they still limit traffic in the store.
Can always find what I want for a friend!
Staff was very friendly
I love body works products but the associates are just plain mean here in Lawrence. Theres plenty of examples but the most recent, was when I was asking about what kind of travel size lotions they have. The associate was talking over me and made us feel like we had no idea what we were talking about.Terrible experience everytime.
Theyre a little pricey but well worth it during their sales... And now they have hand sanitizer sprays.
I love bath and body works in general. But the staff at the Lawrence store could use some customer service training. I wasnt greeted when I came in, no one offered to help me, and when I asked about a product I was treated as though I was beneath the sales associate. I wont return to this store again.
This store is great, nice and cozy. Friendly staff, clean and fresh smelling store. Would definitely return and refer.
I really likes the products there! It is always a good place to shop.
It was not bad better then the last time
I love bath and body works, this location is one of my favorites. The staff is always wonderful and very helpful.
I absolutely love going into this store!! Went in today and everyone is really nice and always makes sure I’m finding everything I need! 😊
Very friendly this trip.
Cashiers were nice but Jane, the manager, is not. Was rude to us for having wrong information even though we decided we would exchange at a different time.
Love the new scents. Very friendly staff
Not bad.
My wife loves this place and their Christmas sales are great. The staff is friendly and especially patient with the holiday crowds.
Awesome great deals and great customer service.
The staff is really helpful and kind. I went in the day before Mothers Day. So, it was really crowded and I had to bail..anxiety wins again.
The layout of the shop isnt good for people with mobility issues, but the staff was fast and friendly and they had exactly what I was looking for in easy reach, despite a REALLY good sale on that product.
Always a successful shopping trip! The gals are always so friendly and determined to send you out the door with nothing but the best of deals for your smelly needs
Nice people to deal with. Very helpful and honest
Kinda of a smaller store but they always have the foam soaps my wife really likes. Smells nice, upbeat music, and clean.
Love watching my wife in here. Like a kid in a candy store
Love this place and ALL the different choices of everything, sales are greatly appreciated 💕
Its was okay, but the staff was not very friendly to minority customers and didnt offer me any extra help or coupons like other customers in the store. I spent over $35.
As long as you go during one of the sale times, this is a fantastic store for gifts or four youre home. The Lawrence Bath & Body Works always keeps the store clean and organized.
Small location. The people are friendly.
The man behind the register insisted upon telling me the prices of the items I intended to purchase with heavy insinuations that I couldnt pay for them. He looked me and a friend up and down and seeing metal shirts and torn Jeans decided we were unworthy
Great store. But it is a bit overwhelming.
Always a great place to shop & close to home! Love it!
Great Black Friday Deals!!
Very helpful staff!
Love their products.
Great service
Great bargains twice a year
Love it, great staff and very helpful!
Good sales, good service
Love it!! Great customer service!!
Great sales people
Of course the only place for candles and body scubs lotions and sprays!
Im a bbw hoarder.
The store smells great!
My fav place for bath wash..hand soap..lotions and candles
Great staff, good selection.
They say hi when you come in and then just kind of pow wow and dont pay attention too you.
Always leave smelling great!
Very welcoming staff, great location.
Best smell ever
Very helpful staff!
My favorite store
Great stuff!
Love this place
Always a good sale
Great values and fun shopping!!!!!!
Its bath and body works whats not to love!
Great variety
Great place for soap!
Love it.
Friendly and a clean store.
Always a must go!
Great store
My wife loves it here!
Friendly staff!!!
Good stuff
Expensive
Fabulous . The staff collaborate and offer you the most beautiful options