Picked up a bolt in my tire at 5pm on a Friday. These guys had me all patched and back on the road in 20 minutes. They looked a little busy and took care of my car with quickness and professionalism. Thanks again.
I called this morning to inquire about a road trip inspection and they got me in right away. I am about to drive cross country and the comfort knowing everything has been looked over is well, pretty awesome. The guys were super quick, helpful and straight to the point. I got my oil changed and a new air filter and have one more thing to do to be road worthy. I cant say enough about how much comfort it brings me knowing that me and the pup will be safe on the road. Thanks, yall. I am grateful. All of the inspected things were photographed and texted to me on the spot. Well done.
Great experience! The guys knew what they were talking about and didn’t try to up charge me for things I didn’t need. Very trustworthy and did a good job. I will be coming back
I just purchased a truck from carvana and was concerned about a vibration when the brakes were applied. They were very friendly and prompt from the first phone call to handling the warranty. The truck is a pleasure to drive. Professional, prompt, great service all the way around. Thanks!
These guys saved the day. I was driving coast to coast and stopped in Lawrence because my car was making a crazy noise. After calling many, many shops they were the only ones who could take me and fix it, same day. Super nice employees, quick service. Thank you so much!
Very quick service. Polite and efficient! This was my first time using Meineke and I was very pleased with the service.
I had all of my Ignition coils and spark plugs replaced and was charged $710. I drive a 2008 Prius. A lot of people told me that I was way over charged with what I paid. Besides the amount I paid, they fixed my car. The staff was very friendly and helpful.
Went in for an oil change, tire rotation and brake inspection. They came back and told me that my valve cover gasket was leaking and that my seal around the timing chain was leaking as well. I thought it was strange when they told me to was leaking an excessive amount of oil and that both seals failed in less than 5,000 miles. Left with an estimate of over $2,000. Took it to another shop and they could not figure out what Meineke was talking about. It has been over 3,000 miles since my last oil change and the oil level has not dropped at all. I will never go back and recommend that no one else does.
Didn’t fix my issues. Came in saying my engine is over heating on the Highway and my ac squeals sometimes. All they did was do the coolant flush and replace the serpentine belt. They didn’t tighten the belt all the way so I had to drive back to the shop before my battery drained because my alternator wasn’t getting power. Overall they charged me $350 and didn’t fix my issue at all. Nice people though, just not very good mechanics. I’ll rather wait 2 weeks to get a spot at Dougs Automotive than go here again. Again, very nice people, not very good mechanics.
Super nice and friendly. Real helped me out when I was in a pinch. Will use again.
I was running late, but Matt and the crew were nice enough to squeeze me in. They were kind, thorough, and friendly. I highly recommend this Meineke location.
Professional, courteous service that was completed in a timely manner. I would recommend this location to anyone!
Thought I needed new bearings, they discovered it was a bad tire. While other mechanics told me it would be two weeks before they could look at my car, Meineke was able to get me in the same day and have the issue solved the same day. Very professional and friendly.
Place rips you off. Marks parts up 30-40% and then tries to charge you 6x the labor it should be. Johns unprofessional. Only thing good there are their techs.All they do is extort people.
Was told over phone had points for free oil change and was set up appointment. After oil change done, I was then charged for a full oil change charge. Will NEVER return back.
Everyone was very friendly. While I was there, they even helped out a lady who was stranded in Lawrence after her car broke down on I-70.
They saw me the same day I called despite being booked and did a really good job. Fast friendly service. The gps will take you to the piefive across the street so be careful do that. It is right next to the advanced auto parts.
My family has used Meineke since I can remember (15 yrs at least) back in MN. So I went to them when I moved to KS of course... i had 1 less than expected experience and tried other places BUT THEN....I came back for most recent service and its just like I remember!!☆☆《 Honest and Thorough - Timely, Friendly and Accommodating》☆☆ 😊I will be back ! Hopefully not too soon 😉 **fingers crossed **
Very quick & everyone was super nice and helpful, i think its a great spot if you need an oil change on short notice
Fast, very friendly, very reasonable. This will definitely be my new “go-to” place for oil changes and repairs.
Very professional, courteous, helpful and friendly. They really took time to explain everything and didn’t try to sell me what I didn’t need. Will definitely return.
Just don’t. Stay away from Meineke. I took my van in for an oil change and they told me my bolt was stripped but they got it fixed. I picked up my van and the next oil was all over my driveway. I took it back and they said I need a new oil pan and it would be $600 at a deal price. Your out of your mind. I took it to Westridge wash and lube and Meineke put the wrong plug in my car! He showed me the right one compared to what the put on. They put it in an angle to make it work and it leaked. Westridge wash and lube replaced it with the right one at no charge! I did not need a new oil pan. They try to get money from you. They do not fess up to their mistakes. I had two other places tell them they have fixed Meineke screws up. They are the worst place in town period. I’m so glad I did not let them replace my pan. too bad I lost a on of my oil all over my driveway.
I’ve been here twice and both times the person working the front was super nice. There was even a upset customer before me and he handled it very well. I will definitely be going back to them in the future.
They did a oil change package deal and also changed the air filter on the car! Very pleased with their work and time frame!!! This is the 2nd time my mom and I went to them and we will be returning to them again!!! Thank you guys for your hard work and time we greatly appreciate you all!!!!
Great job diagnosing and repairing my vehicle! John kept me informed throughout the process. Really appreciate the dedication to customer service.
Good service, friendly and helpful staff.
Timed my distributor on my 95 F150. Fast and knowledgeable.
So, I sent my wife in for an oil change and to have the new to us car inspected for problems. What I got was a mechanic who just hooked up the code reader, and said yup all your ignition coils are bad, and stopped there. We wanted the road trip inspection because I know there are a few things wrong that I need to fix, but wanted to know exactly where and what. In the end all they did was what Autozone and most anywhere else does for free, and charged $60.00 to do it.
Traveling from out of state. Needed an oil change. Easily made a same day appointment.Would use Meineke if it was in the area I live.
I left my 96 Jeep Cherokee with your Lawrence shop anticipating a $500 brake repair. Without asking, the staff performed a huge bumper to bumper review of the vehicle. End result was a recommendation for $2600 repair/service for a vehicle worth less than $500. The cost of repair continued to escalate as they kept the vehicle for about 10 days. I was Finally presented a bill for $1700. I was told by Mike that it would “stop on a dime”. I noticed right away after leaving your shop that the brake pedal traveled a long way before engaging. About 3 hours later, while in a service lane, I had no brakes with the pedal held all of the way to the floor. The brake light came on. I decided to take it back to your shop. I called Mike to express my displeasure and to let him know I was on my way. He offered to send a tow truck but I did not have time to waste waiting. I am still waiting to here the details of needed repair.
I have been servicing my car at Meineke for the last 5 years, however, I am not happy with this one at Lawrence, KS. I have a couple of bad experiences here. Last year, I was here to change the windshield wipers and they charged me comparatively higher than its competitors. At that time I ignored it as not a big deal. Last week I was here for an oil change and 23 points inspection. This 23 points inspection is a sham. They did not check the coolant level, which gave me trouble during my travel. They suggested me to change the brake pad and one tire which I did which I guess was not necessary.
John is the best manager I have met ever. He is very professional and explained what needs to do. I visited here twice and whenever I visited and told them about the problems on my car, John and/or other technicians took a test drive to diagnose the problem and let me know what it would be and what to do. Strongly recommend John and other technicians!!!
I always go to these guys for any job I cant handle. Great team, always helpful, and they really talk you through your options so you have the right information before you commit to a repair.
Professional and helpful assistance. Good value and friendly service.
Mike and his fellow employees were so amazing to help me check why my engine light was on and what was wrong with it. They were quick and the problem was solved the same day! They also took a look at my trunk that was having issues. They explained things easily to me and solved the issues quickly. Thank you guys for your kindness and hard work!
Very quick and excellent service
Awesome Guys!! Thanks for getting the back on the road!
Good service. They honored the coupon. No pressure. Gave suggestions for further work.
Meineke has been my go to service center for years. I’m very satisfied with their work on my vehicles. I appreciate the heads up on potential future maintenance needs.
John and his crew went above and beyond expectation in a timely manner. Everyone is knowledgeable topped off with excellent customer service. The owner is trustworthy and does not preform unnecessary repairs. Im a repeat customer and will continue to use their services!
Spectacular service. The only place I trust to work on my car. Everyone who works the desk is super nice and takes the time to explain the issues. Theyre not pushy, and dont try to bully you into getting work done like some places. I highly recommend these guys!
Very thorough and respectful! Really impressed with the service and attention to detail!
They were fast and super friendly. Front door staff was wearing a mask. An inspection comes with the oil change and its very thorough- you get a link to full details with pictures of whats going on. I didnt feel pressured to spend extra money, and they sent me home with quotes so Id know how to plan for future repairs.
Im sure weve all had a bad experience with a car repair shop at one point...however the experience we had with Mike and the Lawrence KS Meineke shop was outstanding! We were on the road moving from Missouri to Colorado and the A/C went out in our truck.We called several places with no luck. When we told Mike our situation he said bring it in and well take a look. The shop was super busy and yet he managed to multi-task the techs so it didnt impact the waiting customers and fit us in. Great customer service...the repair was accurate and complete which made the remaining 10 hour drive bearable. Thanks Mike and Meineke team...really appreciate you!
Have been going here forever 7 yrs. honest mechanics not trying to sell something I don’t need. Only problem I had them put air in tires and check heater. Heater not issue. Appt at 3 got there 2:45 car in 5 mins later. Did not leave until 4:30. Way too long even w/other cars in bays. I made appt to get through quicker so this should have been considered. No one else came in until an hour later one man. Point I may as well have walked in with no appt. reason for appt.
I had Meineke work on my car a month ago and it cost more than I paid for my car. Plus Im still chasing my title for my car, the man who sold my car and his brothers drove the car, but never registered for a plate. I doubt they even had insurance on it. Meineke said they did a front end alimement. It pulls to the right a bit. I have it fully covered and had to pay a couple hundred dollars of my money.
Very nice manager and eager to help in any way. Done quickly and professionally.
Great experience, dropped in on a Thursday afternoon, they were busy but fit me in still. Waited a while, but imagine this could’ve been avoided with an appointment. Ended up getting the high mileage oil change, which was reasonably priced and included an inspection and rotation. ($10 off coupon online) Super satisfied and will definitely return for future servicing needs.
I took a front wheel hub to have a new bearing pressed in it and they destroyed the new bearing and also damaged the part that the hub is on. The damage caused was so extensive that I had to go purchase a new part.They charged me over $70 to do something that should take less the 15 minutes and destroyed over $150 in parts that I had to purchase due to their incompetence & lack of responsibility.I only used their services because they are the ONLY business open on saturday that provides this type of service.I drove over 30 miles round trip and paid a very over priced fee for very poor workmanship.
They always do good work 💪
I broke down nearby, my car is Very brand new, and no other place wanted to work in it. But this team did it. You guys are lifesavers; Mike order my part for the next day delivery and my car turned on! Thank you
Car was running perfectly fine. Was able to take it state to state. Meineke was only suppose to change some parts of my suspension and fix a leaky gasket. On my Receipt, it stated they topped my engine oil. 4 days later, without any large cloud of smoke or any oil leak indications, my car started giving major problems and my oil was gone dry. THEY TOOK THE OIL OUT MY ENGINE AND NEVER REPLACED IT. Now my engine is completely blown and they want to charge me ANOTHER 4000$ to fix. DONT USE THEIR SERVICE. YOU WILL REGRET IT. The Owner doesn’t take responsibility for his workers actions. They only care about the money not about providing good service. Again GO TO ANY AND EVERY OTHER MECHANIC. MEINEKE WILL TAKE YOUR MONEY AND DESTROY YOUR CAR!!! You’ve been warned!
I brought the car in for a general check. I explained my specific issues with the car with the person checking it in. They told me they found no original problems with the breaks. I took the technician for a drive and I showed him the problem after driving 20 feet. He took another tech in my car to show him. We all agreed there was a problem with the breaks. They asked me to come back the next day when a more qualified tech was there to take a look at my problem. I paid $38 and left.Later I got a text with the complete check up and all of the problems with the car.
Friendly and efficient service. Reasonable pricing.
Good and honest service.
Very fast turn around time and friendly.
I made an appointment for 9am I dropped it off at 8:55 and call at 11:30 and they told me that they hadnt gotten to it but they would call me in 15mins to let me know that they started it. They said they had to finish yesterdays work load before they could get to mine. I would not have a problem if they had called the night before or even this morning to let me know to come in later.
Fixed a locked up gear shift.
Brendan was very sweet and helpful. Him and his team were able to fix my car in a matter of hours when other places said they couldn’t help me until the following week. Definitely recommend coming here for any car troubles
Great, simple, to the point service. Really appreciate the friendly and quick help
Fast and friendly service!
Owner was very nice, realistic, and honest about what my car needed to get back on the road. They checked over my entire car so I would be aware of issues that may show up in the future. Theyre were a little higher than another shop but could get my car done in much less time. Definitely be back if I have problems in the future.
We’ve been Meineke customers for several years now and the great customer service, along with the honesty and knowledgeable staff, is what keeps us coming back. I trust their advice when it comes to taking care of my vehicles. I really appreciate that there is never pressure to buy a service I don’t need. Thanks again, guys! We’ll see you soon!
The guys at Meineke are good guys. They’re not out to get your money; if they tell you something’s wrong with your vehicle and you should bring it back soon, listen to them. I didn’t and paid the price. I was warned that my brakes needed some work soon and I didn’t listen. My brakes essentially stopped working and I brought my truck back in and they fixed her up in a day. Something else went wrong while they were working on her and offered to continue to work on her at no additional cost.
Rich is awesome and is always super helpful and super great to work with. My car runs better than ever, service was cheap, and when issues arose they took care of em right away.Edit: Had to bring the same car back for two further repairs that still didnt fully fix the issue. Take what you will from that.
Really outstanding service from Meineke. They are so friendly, helpful, and transparent with their pricing for parts and labor. I appreciate their willingness to say, “We could do xyz, but that will cost you an arm and a leg, so we recommend this instead.” I always feel like I’m leaving my vehicle in good hands. The online service summaries are also super helpful, as they clearly explain the type of servicing your car needs in both short-term and long-term.
The experience overall wasn’t bad. It was a little unpleasant. Because, I feel like some of them just really didn’t have much of a personality. And they’re quoting was a little ridiculous. And when I said I would go to someone else they kind of treated me like I didn’t know what I was doing. So will I be going back for the services...no. Never again. I went there because I saw all the good reviews about how they were professional. But at the same time you you can be professional and still have a personality and they lacked personality. Thank you anyway for trying to help. Good luck.
My radiator blew on turnpike about 8 miles east of Lawrence Ks. Had it towed to Meineke Car Care on 2535 S. Iowa St. I talked to the owner Breanin, he was professional, courteous, and all business ! He and his master mechanics, had my old radiator out and replaced, flushed the cooling system, recharged my my air, which needed it, and was done by 5:30 pm. Outstanding job ! Couldnt had a better place than Meineke Car Care doing the job !!! Thanks Breanin & mechanics
They provided a pre-purchase inspection for me on short notice. Mike was thorough, provided detailed pictures (I live out of state & couldnt see the car in person for myself) that helped me steer clear of a bad purchase. Thanks Mike!👍
Great quick service. Took care of exactly what I needed and nicely informed me of other maintenance that I am going to need in the future. Brendan, the store owner and manager, took the time to have a conversation with me while I was waiting for my vehicle to be worked on. This is my go to place for vehicle maintenance for these reasons, plus you can’t change your own oil at home for the price they offer their oil change specials at!
Same day appointment was very helpful, very polite and helpful by installing my new license plates. I feel welcomed to a new town.
Horrible service. Left my girlfriends car window down for 3 days. She had to work and couldn’t pick it up. Then she got charged 30$ extra then what was previously quoted for a battery install, along with a huge oil stain and her light cloth seats. The people were unprofessional and I wouldn’t take your car here if you actually care about it. Only reason we did was we had purchased a new battery and they were the only ones that would install it. Otherwise avoid at all costs.
Mason was very personable and knowledgeable, especially for for being new at the desk. Owner Brandon was in and good to catch up with. Shop help was efficient and remembered my vehicle from previous visits.
Had my alignment set up straight everything works great customer service was great thanks maybe key
Very clear communication
This center is quick, full service, and very courteous. The additional photos and service videos with every service make it easy to decide on maintenance options and to track your car’s performance.
Great service, very friendly and fixed my tire I didn’t know was blown by a nail!
Went in for a $34.95 oil change and tire rotation with an added charge of $4 for one extra quart. Somehow the end result was a $55.00 bill. I was told the tires were rotate and the fluids were topped off and they werent.
Wow.. Never have a been to a place where the people working there really cared about you and your car. The mechanic Jeremy was always really good to me. There was a front desk guy who was completely understanding, listened and help me through my car giving me problems. They will tell you the truth about your car and help people out with full effort for the best customer service. Thank you so much for all you guys did to look out for me. Will keep coming back.. Look forward to having my car worked on tomorrow and knowing its in good hands.
I’ve gone here both times I was having issues with my car and they’ve never failed to do an impeccable job, in a timely manner. The pricing isn’t ridiculous, they don’t try to run up your bill, and they do not pressure you into getting anything done you’re not wanting. As long as I’m in Lawrence; I’ll be coming here for car services.
Had a hard time with my Groupon
Was happy with the speed of service. I was not pressured into paying for other services that I cant afford right now. It was a good experience. I will be going back.
Great job and better prices. Will be going back to them very soon.
Excellent job and great people
Every time I come in, the service is quick and painless. The owner is always friendly and gives me quality for my money.In addition to the above,the management has changed hands a couple of times, which is no big deal. But I did have an unfortunate experience with a previous manager where I asked for my tail light to be checked due to me being pulled over previously. They checked them for me and said that the bulb was not out. And of course, less than a week later I was pulled over and issued a ticket for the offense. I mentioned the situation to the “newest” manager who apologized for the scenario but did not issue me a discount or anything of the sort which I thought I was deserving of due to my repeated business there.
My family and I were driving across the country and needed quick service for our Subaru. This shop was great! Everything needed was explained clearly and competently.
Went in for a simple oil change and left with a oil change package because they “aren’t able to do the oil change without the package” totaling $86 all together.Was also quoted $25 on the phone the night before.Save your time and money and go somewhere else.
Mechanic Stewart is a very knowledgeable mechanic. Would recommend having him work on any vehicle.
Nice job
Mike was more than professional. Very knowledgable and informative.
So helpful, had a part for a discovery that no one else did. Rich was excellent in helping us, good communication, went above and beyond the call of duty. Could not be more pleased with thier professionalism and standard of care. Thank you!
I dropped my car off the night before, and they were able to get my car finished hours before my actual appointment time. Great service!
I have to say I had an amazing experience. As a women I am always nervous about getting work done on my car without getting taken advantage of. James was very helpful and patient. He took the time to show me and explain to me what was going on with my car. He was honest about the things I could wait on and the things that needed addressed immediately. I recommend this shop to anyone and everyone and will definitely be returning.
Super fast, friendly staff, and affordable. From the time I called to make my appointment until I left when my services were completed it was a really good experience. I will definitely be coming back in the future!
Clean place for being a mechanics stop. They have coffee (free - Kuerig) and theres a snack machine. Bathroom is very clean, nice! TV in waiting area. Sam, owner, is proficient and professional, with all vehicles. Its worth not having your auto break down on you, so go in get your auto checked out. You wont regret it.
The team at Meineke are terrific at walking me through what all is really happening with my car & guiding me to make wise decisions & necessary decisions rather than pushing me to pay more for unnecessary work. It’s been super helpful.
I went there to have my AC fixed. Was upfront that I dont have a lot of money and after they inspected it for free, I saved up $635 to have my ac fixed. Rich assured me that would fix the problem to have a board replaced. Made an appointment for Saturday morning, even got a ride home and picked up again. Sounds all great so far, right? Well then the same day in the evening my AC didnt work again. Had to wait until I could go back in, which was Friday afternoon. The guy who was there said theyll check it. I was under time pressure and told him if I need to be back another time I will. However, he said they couldnt find the problem and I need to come back next day at 8 am. Went there back the next day and got a ride home. I already told them you said the problem would be fixed after the first repair, please dont charge me more and just fix it. Hoping theyd decide to NOT screw me over. Well, got a call from Rich and telling me something about a drivers side module not working and causing the board to fry/malfunction. Why was this overlooked the first time? Now they want an additional $250+ from me. I am driving with my kids in this heat with no working AC, lost all the savings I had... Im frustrated. Left a voice message for the owner, hoping to get this resolved. I just want my ac to work. Or my money back. Please just fix it or reimburse me, but dont let me standing like this.Update: this has never been resolved by Meineke. Lost $600+ on them. Took my car to Kia and they fixed it instantly for way less than $250. Stay away if you can!
Great service and very nice staff who explained the process and are great to work with. We will be going back for more service when we need it.
The south Lawrence Meineke shop has become my go-to for oil changes on my vehicles. They do their best to get me in and out quickly and do a good job of checking out my car and relaying to me what it needs WITHOUT forcing an up-sell on me!The guys are always friendly and do a great job!Thank You Meineke Peeps for taking care of my vehicles, me and my family!
Oil change took FOREVER. The MANAGER was extremely rude. His name is Brandon. And they try to make it seem like everything under the sun the could possibly be wrong a car is what is wrong with yours! Don’t go there cause the oil change price is DEFINITELY not what they are advertising.