Gateway is the best! I moved here from FL, and while I was down there my car started having issues. I took my car to 3 places down there and nobody could figure out the problem. After some time, it seemed like the issues subsided, so I stopped asking places for help. Recently, the problem resurfaced, so I took my car to Gateway. They LISTENED and took care of my car right away! I just drove it home from their shop and the problem I was having is gone!! I cant thank the mechanics at Gateway enough for hearing me out and finding a solution.
I have been using these guys for almost 10 years now. They are always upfront about what is wrong, what needs to be fixed and what can wait. very professional and pleasant to deal with. Will continue referring them to my friends!
Fantastic service, and they will work on hybrid cars that many other places wont. Excellent work and no bill padding or price gouging, not ever! Best shop Ive been to in about 20 years!
I have been doing business here for many years. They are the best auto service I have ever done business. This is a business that truly puts their customers first. No surprises, always follow up on repairs, consult on all work before performing it. Excellent professionals!
Super friendly folks. Hit a busted tire on the road and they fixed a few parts of my car (in addition to fixing a rattling sound that had been driving me crazy for months - turned out there was a rock in a pipe) and it was SO much cheaper than I expected! Great service, highly recommend!
Steve and the guys at Gateway are great. Always timely with repairs, honest and up front. I was pressed for time the other day and needed a 10 min fix but they were booked out over a week in advance. One of the guys hooked me up right then and there. I cannot fault their customer focus, a true professional outfit.
Fast service. Great mechanics.
We have used Gateway for 20 years. Steve and his crew have always provided excellent service!
Ive been taking all my cars here for years. Theyve always done a great job in a timely manner and at a fair price. They always let me know up front what they were going to do and got my official okey-dokey before doing it.
Good service, honest techs.
Nothing but the highest integrity and professional service. They fixed my car free of charge, well after the warranty period had ended, on the same day I dropped it off. Absolutely cant say enough about these guys
Driving to Denver this past June my car broke down in Lawrence and I had it towed here. These guys worked really hard to get me back on the road and it ended up being a big job. Also everything was explained and they showed me what was going on and what they needed to do. The repairs were under warranty and they helped with that. Plus gave me suggestions for things to do during my unscheduled vacation in KS. It’s stressful breaking down on your way to a job, these guys understood and were really helpful.
Ive been taking my car to Gateway for a few years now and am always pleased with the service and have full trust in them. These guys are definitely not in the business of selling you something your car doesnt need; in fact, a number of times theyve encouraged me to wait on things I thought needed attention then. Ive never felt rushed there, as Steve and Randy have always taken time to answer my questions and explain the work. And best of all, the work has always been done right! Their prices are also competitive with other small shops and certainly much, much cheaper than the same services being performed at dealerships. I highly recommend Gateway Auto.
Steve is a good guy. Diagnosed a problem for me in a timely manner so I could repair myself.
Great service and great prices.
Five Star review is exactly what I want it to be. These gentlemen were excellent at their craft.They are wholesome, community-oriented individuals who provided great service and empathetic information.I originally went here because I needed to use their Lifesafer Ignition Interlock services. So I then started leaving my car for an oil change here and there. Then I started to trust them more and ask them for bigger jobs.After having the device removed, I continue to use their service and recommend them.
We have taken our vehicles to Gateway for years. Most of the time for routine service, and sometimes for major repairs. Steve is honest and very helpful. The mechanics always do a good job.
Dougs is the best place in town for auto repair.
I took my car there because the brake light is on. They spent a day or two checking on my car then said there are some brake fluid leaking but didnt know why. So they charged me about $60 for filling up my brake fluid without ever figure out the real problem. Firestone can perform much better service than these guys.
Gateway has been my go to men for 18 years. I trust them and they have never ever lead me down the wrong path .They are a great group of honest people, and that is not easy to find now days .I recommend them to anyone .
We have had our Toyota Camry serviced and repaired at Gateway for the past 5 years. Steve is honest and straight forward.
Ive been going to gateway auto for a couple years! They are the best!
Great service. Knowledgeable and honest
Honest and fair. I highly recommend!
Great guys, super nice.
Good place. Good people.
These people will rip you off an smile about it
I like this place and have going there for years.
Honest and reliable!