Update: my original review is below this update, but after writing my negative review I was able to make contact with Brian from the management team. He worked with the managers to find a solution to my concerns. I’m glad I was able to get in contact with him to find a resolution. If you are also having issues at this dealership, I encourage you to reach out to him.The original review: One of the WORST car buying experiences I’ve had. Very unorganized in the sales department. The process of buying was made more difficult because they weren’t very competent in their jobs. Don’t trust their “certified” pre-owned talk either. I bought 2 vehicles at the same time (a 2016 & 2020), and both had issues being able to start just weeks after purchasing. Whenever I brought it back to them to have them fix the issues that I drove off the lot with, they were still going to charge me to “diagnose” the issue, even when I told them exactly what the issue was. On the plus side, their service department staff was competent and professional.

Holy smokes, they were awesome! They emailed me to make sure I didn’t need anything and helped me rearrange the time. Check in was super easy and they are so friendly. It took less than an hour and their waiting area was comfy. Check out was equally as great. Thanks guys!!

Everything went smooth. Lenny was wonderful! He was upbeat and cheerful. He helped pick out the right car! The process of signing paperwork was quick and easy. There was no overselling or anything when it came to packages for what my car needed.

While traveling across the USA my 2020 Chevy 3500 had a low level light warning on my coolant. I did not have an appointment and I pulled in 30 minutes before they closed. Their service department was awesome and filled my coolant up on the spot and no charge. They were professional and very nice to me. I would highly recommend them to anyone who needs service. Well done.

Brought in Accord for oil change and tire rotation. Notice the scratched rim was still in the same place when picking up car. Asked clerk if tires rotated. They said yes. I said “are you sure?” They even had another clerk look over invoice and reply was still yes. Had them ask tech and he said he didn’t rotate tires. So they were going to charge me for work not done. Asked for a discount for the lies and they said NO.

Well for starters I hit a deer first time ever. Brought my truck in as that is where I purchased it from here last year. Got on the phone with my insurance while at Dale Willey Body Shop they were able to get the process started. The guys took good care of my truck while it was there. They fixed anything they found damaged due to the accident. After all that work they even detailed my truck inside and out. Was very pleased that they went that extra step to do that. It was like getting my truck when I bought it all over again, the new truck smell inside, clean, and shining exterior. I was super excited to get it back. Thanks to everyone who worked on it.

Shannon was great. He listened and understood right away that I was going to be particular. He would check in with me from time to time. He told me several times that he respected my vision of the perfect truck. Obviously, he kept a close eye out, because when the perfect truck came along, he called immediately. Now its in my garage. :)

I was impressed from the beginning (to end) and it started when the sales consultant greeted me and my family at the door. I let Aaron know what I needed and what I was interested in and he promptly showed me to a line of available new vehicles. Then we took 2 for a test drive. I was impressed by his professionalism, kindness and knowledge of both vehicles. It helped me narrow down my decision to buy. Then he helped us through the paperwork process and finance portion with ease. Definitely above and beyond my expectations. Thanks!

Probably the fastest auto purchase I have ever been involved with. Everything was ready to go for us when we arrived. All the staff was friendly and knowledgeable. If we didnt live so far away (Wisconsin) we would be repeat customers.

UPDATED: I have updated my review to reflect Dale Willeys excellent customer service follow-up regarding our issue. Brian took the time to reach out, find out the details of what happened, and make it right for our family. We are very satisfied with the outcome and plan on continuing to have our vehicle serviced here. He cared not only about what happened, but also how they can improve moving forward. It is refreshing to find a business that genuinely cares about their customers.Initial review for context: I was so frustrated with my recent service experience. I came in for an oil change. My Chevy app had suggested some service check-up. I mentioned this at the time of the appointment, and the attendant made a note to chat more about it the day of. When I came in yesterday, I had forgotten about it due to so many other things going on. NO ONE mentioned charging $75 for tire balancing. It wasnt mentioned when I checked in, and no one asked if that was ok. $75 JUST to balance tires that I dont even know needed it. Unbelievable. I am very frustrated and VERY disappointed. A few minutes of communication go a long way.

If your car has issues, take it elsewhere!! We started having AC issues last August, and we were told we needed a whole new condenser. We chose to have that fixed. At the time, we were also told the car needed new back shocks, but we passed on those. After getting a second opinion about the shocks at another shop, it was confirmed they never needed replaced to begin with. Fast forward to the beginning of this summer, and our AC doesnt work again. We took it in and we were told it was only low on freon, and that it was not the condenser or any other issue they could find. Fast forward again 3 weeks later and our AC is not working AGAIN. We have called multiple times, and they refuse to warranty the part or the labor from either time, that ultimately fixed nothing. We are out thousands of dollars, and the original issue was never fixed. Save your money and have your car serviced elsewhere. Disappointed is an understatement. **In response to your side of the story. The communication between your staff is so inconsistent. Emily, our service tech, was VERY aware that we were moving across the country in 2 days, and therefore the idea that we would be able to come back in 14 days was never the case, and she knew that. We were told by her that if we had issues in our new location that it would be paid for in full by your dealership to have it fixed down here. After my conversation with the service manager yesterday, that is not the case. We have taken it in to a dealership here, but will be forced to pay out of pocket once again for an issue that was never fixed. She also informed us that our condenser would be warrantied for 24 months, not 12. That was another major off putting thing about the whole experience. We were told whatever was needed to get us out the door at the time, and now, when issues are arising, everything that was said to us has changed. As a consumer, I feel completely taken advantage of. We were lied to, and instead of standing by your work and trying to make this right, you are hiding behind every excuse you can find, and passing us off to the next dealership. **

We were from out of town and realized we need an oil change. We stopped in and they were able to do it that day. There have been 2 other times we were in Lawrence visiting our daughter and needed service for our car.

I took my car in to Dale Willey for an issue that another dealership charged me to not fix and after I paid the $1030 I had the exact same problem once again. They said bring it back but I cant trust driving it so I was unable to get the car to them. All they did was put a battery in it and replace a solenoid. This is the second time I have begged to have someone be thorough and fix my car but I guess dealerships dont really listen to their customers so I will never do business with Dale Willey again.

Service was for the battery recall for a Chevy Bolt, and for squeaky suspension on cold or wet conditions.At the time of making the appointment, I was told the car would be reprogrammed to Chevrolets recommended guidelines for the ongoing recall, the car would be given a full charge, and the suspension would be examined.The reprogramming was completed, but they could not recreate the squeaking sound from the suspension. They provided an email to send a recording of it on a cold and wet morning and I plan to do so in the next few days. One other issue was that the car was not charged when I picked it up. Time at service center was from 9:30am to 5:30pm. I called Service for this location to make sure I didnt need to bring my own charger, and was told that they try to charge it as much as they can. That day was busy, so the spot with the charger had to be moved with different cars during the day.Other than the charge issue, I was decently satisfied with service.

Great people love the service and beautiful vehicles great help clean place. Awesome people that work there

$169 for an oil change, tire rotation and balance is ridiculous. Granted there was a 10k mile inspection when I had a little over 7K on my vehicle. Still that is a lot of money. Happy with customer service at the Service Department, happy with service and attention I received when I bought my Terrain, but not happy with the amount I was charged. Originally I had a Jeep at Briggs. Once Dale Willey took over the price of oil change and tire rotation skyrocketed and they would not honor the free tire rotation since I bought the tires from Briggs. So would I buy another vehicle from Dale Willey. Not sure.

It was awesome. Everyone was helpful in scheduling appointment and helping through appointment. My Grandsons did take it literally they could eat snacks though! I apologize!😁

Very friendly people. Would definitely buy from them again. They are not like most dealers who tend to be pushy or arrogant if you happen to be just looking

The whole purchase process was straightforward. They sent me a quote through email. They were super friendly and didnt try to sneak in things or push extras.

Do not buy from this place. They will scam your warranty. It is worthless there. Had a problem with a truck. I brought it in again and again and they kept saying nothing was wrong with it. I even told them what the problem probably was, they just switched the engine warning light off and told me there was nothing wrong every time. Problem kept happening, so I kept bringing it in while under warranty. Same thing every time. Finally, the warranty expires and I bring it in again for the same problem,THEN that time [despite bringing it in for the same problem a week earlier while under warranty] they magically find the problem [which is what I told them it probably was] and they want to now charge me almost 6000 dollars. They basically refused to fix the car for months, scamming the customer saying there was no problem, cause my warranty was coming up so they could charge me after it to fix.When I complained they literally sent me an official letter banning me from their dealership despite me not yelling or cursing or anything.Do not buy from these people. Go ahead and test drive their cars but then just tell them you have to buy it somewhere else like in Kansas City or Topeka because you cant trust them.

It was easy...stress and hassle free and Shannon and Dave went above and beyond working with me and actually listening to my needs and concerns...definitely not disappointed by shopping there

Aaron worked hard for our business! He sold a vehicle to my mother a couple of weeks ago, we chatted a bit about our next vehicle. I told him a hard number that we could not go above, and he made it happen! Smart. Kind. Hard worker. Great sales rep. Focused, but not pushy or aggressive! The whole crew at Dale Willey was great to work with.

I called Ryan and made a trade no hassle was fast and convenient. Chris Faircloth helped me when I got there super nice guy made it enjoyable.

The part I need is on back order. Everything else is good.

Service was great, Chris was quick to get back with me on Trade In offer and work up a deal in timely manner.Paper work was all ready and complete when I came to pick up the new vehicle as promised and got me in and out with out issue.The DocuPad was an awesome touch and USB Drive for all documents was even better.

Fast, friendly, and thorough.The service work that Wileys do is completed in a manner as if they were doing it for their own car. The work is completely satisfactory.

Great service. even better communication.

Tim Eastman is a wonderful sales consultant. Hes gentle, kind, patient, and super informative. He worked flawlessly and attentive to my needs.

On a cross country trip when we had a problem on our 2019 Equinox, but thanks to your excellent Service staff, especially Devin (think that was his name) we got back on the road the next day. Thanks again to all

Im disappointed in the experience I had with this place. The sales part of the process was awesome and Chase Branson was very helpful in helping me select a used car. I bought the car in November and now in April I realize the A/C doesnt work . They say it passed inspection before sold but I dont know how that can be if the unit hasnt been used in 5 months and now doesnt work!? Now the expense is on me to fix it. Thanks for the extra trouble.

Jake and Aaron assisted me in my car buying journey. They were both really helpful and made the car buying experience less stressful.

The staff who helped me made it so easy, they took most of my info over text! After I talked about the trade in, my salesman sent me the link to full out a loan application. I was approved quickly even after 7pm even and I made an appointment at 10am the next morning. I was in and out in my new truck in less than 2 hours. The most pleasant experience Ive ever had buying a vehicle .

The sevice advisor was courteous and listened very well. Super helpful and had a great sense of humor! I really appreciate the techs that busted their tails to get my truck taken care of before closing! Thanks a bunch!

It was a great experience! Beautiful facility, nice salespeople and great pricing!

Never getting my car washed here again. Spotty as all hell, streaky, parts of my car look like they werent even washed! Save your money and go literally anywhere else.

Everything was done in an expert and timely way.

Truck lost a sensor that tells the transmission when to shift when i was about 5 miles from dealership. Called them up and they had me bring it right over and had it fixed by close that day. Getting that kind of service only happens at Dale Willey. Thats why I keep going back.

Hailey always makes the process enjoyable. Give her a raise!

I took my 90 year old grandmas car in there because it was not running write its a 2006 trailblazer or something with 60000 miles. They said it needs a new motor $8000. I took it to a different shop and $250 later runs like new.

Made an appointment and brought in a truck for the oil change. Nearly 2 hours later its finally done. Whats the point in making an appointment if they dont even start it until its been there for an hour and a half.

They contacted me to say I was due for a service, made it easy to make an appointment and sent reminders. The service was done timely and I had a comfortable place to wait. They also gave me a token for a free car wash.

Shannon and the other guys who helped me, were absolutely amazing! They were very calm, patient, and willing to help me with getting my new vehicle! I love feeling like I wasn’t pressured completely, but felt welcomed! Thank you so much!

I purchased two very nice clean used cars from Dale Willey, this year. My salesman both times was Chase Branson, he did a great job, got me a good deal l, and even helped me set everything up, and winked to my phone. I highly recommend this dealership and be sure to have Chase as your salesman !

The service technicians at the counter are top notch: super friendly, explain things the best they can.The service itself - do yourself a favor and get a second opinion before committing. I was told my transmission needed replaced at a whopping $5700, took it to a transmission place in Olathe - turns out I only needed a converter replaced and cost me $1500. Even their quote on the phone for a new transmission was $2000 less.I’ve taken my car here for oil changes and tire rotations for several years, have even considered buying a car from here when it’s time. After this experience they have lost my business. I could have really been taken advantage of had I not followed my gut and got another opinion. Why do dealerships do this? Aren’t they supposed to be known for honesty?

I’m using my son’s account to make write this review. Chase Branson helped place me in the perfect car for me and my family. He was very knowledgeable and attentive. He made me feel comfortable in the whole car buying experience which can sometimes be stressful. He never rushed me in making the decision.He has called me to check on me and my vehicle to make sure I’m still happy (which I am) and to see if he can be of some assistance.I highly recommend this dealership as their customer service and their facility is customer friendly, Most importantly, Chase Branson will put you in the perfect car to fit your needs and your budget. I will definitely buy my next car from Chase!

Devin was very professional and helpful!

Chase Branson sold my dad a car, and highly recommend me to him when it was time for me to buy a car. Chase is amazing and so nice to work with. I would highly recommend him to anyone looking to buy a new car here.

A+ as usual. A.T. and Kyle were awesome

Dont let them do the all points inspection unless you really need it. You will get hit with a $176 charge. I received a recall notice from GM for an air bag replacement in my Vibe. This was to be paid by the manufacturer. I asked that as long as the car was there that they replace the window wiper and spring on the back window and the positive battery terminal. I left the car all day and returned at about 5 pm. They had completed the air bag replacement and done the all points inspection but not the two simple things Id asked for. $176 charge to tell me that I needed a battery terminal and new wiper blade -- the very things Id asked them to do not done.

Dont let your Daughter go to the service department. They will take advantage of young females. Charging a diagnosis fee even when the work is done. Estimating $1700 worth of work knowing that the work needing done is covered under the Federal Emissions Warranty.

Bought my 2014 Nissan juke from here used almost two years ago and its been a great little car. My sales rep Chase Branson was extremely helpful in helping me pick out what I wanted and letting me test drive to help me narrow it down. Even came in on his day off to fit my schedule, what a guy. They had quite a few different models I was looking at and were patient with my indecisiveness. Thanks Dale Willey Auto for the great car!

Experienced a complication with the Glasses storage compartment above the center console. Dealership opened the jammed storage compartment. Glasses were incorrectly inserted. There was no charge for this assistance!

There was a problem with tie rod. The car only had 6000 miles on it. He had 500 miles on it when I bought it. I didn’t do anything to the vehicle. I only drive it average of 22 miles a day. Spoke with service, sales and general manager with no help. Also, day I went to pick my vehicle up the owners was there. When I asked to speak with owner they sent me someone else. Never will buy a car from them again. Paid at least $44,000 plus trade in 6000. Made sure I posted it on Facebook.

I 100% recommend using Elly C at Dale Willey Auto. She was fabulous to work with and went above and beyond the purchase experiences I have encountered at other dealerships. Elly and the sales manager worked tirelessly to find my grandmother the perfect Encore GX. Communication was fantastic through the process and is something that has created a lasting impression for me as a future buyer. I fully recommend Elly as a sales consultant to anyone in the market for a new vehicle. She is knowledgeable about their models, products, and services. Thank you, Elly, for making this purchase experience so smooth.

My daughter is a student at KU. She went into Dale Willey to get her Chevrolet serviced. The took great care of her and treated her well. Thank you!

It’s nice to sit and relax, it does seem every time I come in someone tries to sell me a vehicle. I understand, because my dad use to sell cars. You don’t get paid if you don’t sell.

Update: so after recieving a call from the GM from Dale Willey, he was able to help me out and able to fix the issue i went through, this shows they care about their customers and willing to fix anything. truley appreciate the fact that to them customers always come first.

Jeff Hornbeck and Chris were excellent. The sale went very smoothly with no hassles. I had been to another dealership the day before and after 3 hours of haggling we could not make a sale. I immediately called Jeff and he made it happen. Dale Willey Chevrolet now have a customer for life. We love our brand new 2018 Suburban Premier RST!

They got my car in immediately upon arrival. Service was completed in a timely manner.

We always get great customer service at Dale Willey! The team is professional and very nice to work with. Kudos to Haley!

Called service dept to ask about what it would approximately cost for a repair and before I could tell her what I needed she grumbled and hung up on me.

Ellie and the team worked their tails off to find a truck for my business before the end of the year. Even the owner, Greg, got involved to facilitate the deal. Dale Willey was my step father, it was always assumed that I would buy a GM product at his dealership. Now that the dealership has sold and he has passed, I continue to buy at Dale Willey Automotive because I want to, not because I have to. Extraordinary Sales and Service. ☺️

2 months and 3k miles later, I had to replace some cracked struts et al. Cost over $1k. The 200 point inspection they do on certified used cars is baloney of course. Just go ahead and buy used off of Facebook market. Itll save you money.

My vehicle was purchased in 2013 and Dale Willey is the only service I have used. The young service man was wonderful. The dealership is friendly and the service provided is exceptionable.

Great service and fixed car and answered all our questions

I recently moved to New England, and had returned to get the second trailer. It was time for an oil change and tire rotation. While checking the air and cabin filters, the tech discovered a rodent nest in the cabin ductwork. He vacuumed it out, changed the air and cabin filters, and let me know what was going on. Im not sure Id have found that one on my own, so thank you thank you Dale Willey service dept.! Blake, Emily, and Hailey at the service desk are always courteous and keep me well informed.

First used vehicle I bought here was great! If I had a problem it was fixed quickly, but the second vehicle. Terrible. Was told it had an extended warranty with the vehicle, but it didnt. Wasnt told there was emission problems I would need to fix. What I was told that Im basically stuck with a vehicle I need to fix out of pocket because they wont do anything.

Very courteous and fast service

I bought my Kia Rio from Dale Willey Automotive, my salesmen were Chase Branson, and Justin Self. Both were very helpful, the process was quick, and the price of the car fit my budget perfectly. I traded in my old car and got a good value for it to help with my new purchase. I suggest you get a car from Dale Willey, ask for Chase or Justin they will for sure help you out.

Awesome people, everything from start to finish was all about my wife and I being taken care of

We have never had to use the courtesy vehicle for pick up before. However I was not feeling well in the afternoon when the vehicle was ready. My husband called for a pick up by the courtesy vehicle and he was very impressed with his attitude and kindness. He was also very cautious and was wearing a mask and reassured Beau that he had never had anyone in the vehicle without a mask. Very nice service. Thank you!

We started leaking fuel so I called my place immediately they said they wouldn’t be able to get it in because they were booked but to go ahead and bring it and they were trying to work us in. They were able to work us in but the part was gonna be back ordered with an unknown date. Several days later I got a call saying that the part came in and they put it in the same day. I will always keep going back because of the excellent customer service I received in the fast speedy service as well

Chase Branson helped me with getting my Cruze. I am extremely happy with the experience and the car as well. He was able to work around my work schedule. And made the process quick and simple

My wife and I bought a Jeep from them in November. After they filled out the paperwork with incorrect information, they failed to give us a title for the vehicle. It took over 2 months to receive the title from them, which made us have to pay a late fee when we went to title the Jeep. We contacted them hoping they would cover the cost but never heard back from them. Pretty evident that the customer service ends once they have your money.

Austin Dimitri was my sales rep for my new Dodge Caravan.He was honest all the way through. Not pushy even though I made several trips to the dealership. In the end he worked hard with his staff to get me the best deal and financing.I highly recommend if youre in the market for a good vehicle you see what he can do for you.

They did what I wanted and needed that was it

Service was great and expeditious. I like the protections taken to keep my vehicle clean while being serviced. As always the positive, friendly, caring, and informative treatment by the representatives was very much appreciated. Thank you for another great experience.

My wife and I, Obtained a 2013 Chevy Avalanche through the Lawrence, KS dealership off Iowa. The service and “experience” overall was fair. My wife and I went in knowing what we wanted. They were helpful in regards to purchasing the vehicle but when it came to Prior issues the service was below par. The motor in the driver seat didn’t move up or down and after repeatedly mentioning this issue to the salesman (Mike) each time he came back from talking to the manager he claimed to “forgetting to mention it to his sales manager.” After the third time, I briefly stepped away and upon returning papers were presented excluding fixing the seat due to “it costing the dealership too much than it would take for us (the buyer) to fix it out of pocket.” I also found that upon leaving a bulb in the driver headlight was blown. In all I got the car that I wanted at a reasonable price, but I’ve had it two days and I’m already putting money into it. The seat however, is locked in its highest position which is fine when I have a slide to swiftly lower myself out, but I don’t have a slide.

They were very nice and helpful they also did everything they could to help me get my car fixed I was very pleased thank you!

This was my Fiancé and my first time buying a car on our own. Luckily for us Doug was able to help us find a car that we love and make the process very easy for us. He was able to get us a monthly payment that was exactly what we wanted and made our experience very low pressure. He even made sure the car was clean and ready inside and out when we walked out to get it. If you’re in the market for a car in Lawrence, definitely go and ask for Doug

Have been a Chevrolet customer for years. Have bought several new vehicles and last year bought a pre owned 2016 Malibu. Have always had good service at Crown.

Great experience and Customer Service, Chase Branson listened to my wants and needs and found me the perfect car. I would definitely recommend Chase to anyone looking for a new car.

As always Dale Willey employees are conscientious and diligent. Will continue to have my vehicle serviced here.

My recall service was done quickly and with a very friendly service personal.

Colleen was awesome to work with!

Had a great experience here. I would definitely recommend Dale Wiley.

For a GM dealer they behave much more akin to a Carhop or buy here-pay here lot. Purchased a GMC Denali, with the extended warranty. In less than 6 months the A/C Actuator stuck, the battery completely died, and the catalytic converter went out. Service required us to bring the SUV into the shop, where they charged us a diagnostic. The battery cost over $100 to replace (not covered under their extended warranty). The A/C Actuator was over $500 to replace (not covered under their extended warranty). The Catalytic converter they wouldnt provide a price over the phone, and instead insisted on forcing us to drive back into the shop so they could charge another diagnostic (despite the check engine light being on following the last diagnostic) and the service tech said I dont know if its covered, Im not the warranty department.The Used Car Manager Steven Cain, when told of our debacle said, if we replaced everything on our cars to make our customers happy, wed go out of business. There you have it. The Used Car Manager said their profit model is based on sticking customers with whatever problems the cars on their lot have, and their customer service is more of a not my problem approach.Buyer beware. Horrible shady used car salesmen. Worthless customer service. No attention to detail in the service shop. No response from upper management or corporate. Stay far away from this unscrupulous dealer.

Everyone that helped me was so courteous and friendly. Colleen is such a kind and helpful person and has truly gone above and beyond in making sure I am comfortable with my new EV. Chris Fox and Chris Charay were just great too! I am so glad that I chose your dealership and have already recommended you to several of my friends and family.

Hailey in service is always pleasant and nice to work with! I have some major engine workDone in past that wasn’t pleased with the management but I still prefer to deal local! Just wish I could work and get the same deals as I have seen online for my next vehicle but my buying experience hasn’t been the best in past years as I have never purchased fromDale Willey as never could match anyone else! And know that your the dealer for both Chevrolet and gmc my choice ofVehicle would be nice to stay home on my next purchase! I have visited with Colleen and she was very pleasantly to talk with but I just don’t see Dale Willey meeting the competition in sale! But over all yes pleased thankYou for service I have gotten in the past

It was great! Aaron is a great salesman and I LOVE my new car!!

Best experience in my history of car buying. Start to finish!

Stated that my friend needed a new engine and it was his fault due to no oil. Got there and it was full of oil.. they stated they put oil back in it but the oil was black, so obviously lied. Quoted 6-8k for a replacement on a 38k mile car. Towed it to topeka and they replaced the turbocharger under warranty.

Doug is an excellent salesmen. He makes sure that you get the car you need and is very kind. He help us so much and brought the car to the house so that my mother could see the car, do to a disability. He walked us through everything and made the transaction very smooth. This was a great experience and would recommend Doug to help you out.

The Automotive Service Technician (Blake) is very courteous. And, his demeanor doesnt change - always positive, explains what work is to be done, and is very polite.

My only complaint is, when you make an appointment, you generally expect to be serviced some time close to that appointment time. My appointment was for 10am. I received my vehicle at 4:45. And we were waiting.

I did a lot in advance of arriving at the dealership so the wait to complete the process wasn’t terribly

Had a great experience. Everyone was helpful and friendly. Completely understanding and respectful of me being hard of hearing

It took 6 hours to change my oil and check out my USB port that will not play. No resolution. Your GMC cite was down and I could not redeem any of my points. No help from GMC customer service nor the dealer. Very poor service from Dale Willey and GMC.

They were great and very professional. Got me car fixed fast

Are salesperson was very helpful. Always like working with you all.