I was recommended to Ourisman Nissan by a family friend. She recommended I speak with Nick Cutlip, and both she/her partner had nothing but good experiences with him. I can say, she was right.Nick helped us pick out the ideal car. Gave us all the information. No run around at all. He has been a stand up guy in every interaction and goes the extra mile.We came to Nick because we needed a car after a carjacking. Our car was totaled and we need a guarantee with what money we had. We purchased a Mitsubishi Mirage (2021) and it has been the perfect car for our family.The follow up has been good for any questions since purchase and I will becoming back to see Nick should we ever need any new cars.
Had a seamless and pleasant experience buying my previously leased vehicle from this Ourisman dealership. My salesperson Nick Cutlip was friendly, responsive to emails/calls/texts, and accommodating to my busy schedule. Nick made the process easy & I am so grateful for the opportunity to work with him. I am thrilled to refer to him to friends and family. The process was a no nonsense and overall great experience. I appreciate him, his team, and all their help.
If you need a new vehicle, Kevin Torres is highly recommended . He was the sales person I worked with when buying my Nissan Sentra SR . He was very patient, attentive, focused, constantly followed-up with me to see if I had any questions, and answered all of my questions. Kevin did not push and got me what i wanted and within my budget.Overall, I’m very happy with my experience at Ourisman and the team. I highly recommend them over other dealers in the area. Please definatley check them out. Thanks!!
Had a very painless experience buying my vehicle from this ourisman dealership. My salesperson Nick Cutlip was very friendly, understanding of my personal finances, and was very straightforward in getting me approved and in a vehicle. It was a no nonsense and positive experience. I didn’t feel pressured or stressed at any time dealing with him. After we agreed upon the sale, my experience with the sales department was smooth also. I was able to email documents they needed and they got me on the road as quick as they could. Based on my experience here I would definitely buy another vehicle from them, and would recommend them to others. Especially with Nick Cutlip as their salesman.
Nick is amazing! Wouldnt stop until he put me in a vehicle of my choice and best price! Would recommend everyone to come to this location staff is friendly.
My car salesman was ZOD. He will make you feel like everything will be ok and it will. He has amazing customer service and person skills. He will help get whatever you need for the right price. I am so thankful so graceful for this dealership. His team is wonderful as hell. Hard working and honest people. If you looking for that car,need something you will fall in love with,and for the right price. Please stop by. I promise you will not be disappointed.
I came to ourisman Nissan in search of a new car and my salesman Nick Cutlip made my first time buying a car a very smooth experience! He found the exact car I wanted which was a 2021 Nissan Altima SR within my budget. He was very friendly and helpful during this experience and he made sure i was satisfied and happy with my purchase. I will definitely be going back to Nick for my next purchase!
I was sent to Ourisman Nissan by the United Buying Service and was put in contact with their sales team. Nick Cutlip was fantastic to work with. He was able to help me select a vehicle suitable for my liking as well as get the best value for my trade in. He was very thorough with relaying info as well as showing me to my new vehicle. My experience was awesome and I was able to get back on the road ASAP. Thanks to Nick and team!
Excellant service from the staff and was well pleased will came back.
This is my second time getting a car from Ourisman Nissan. Nick is the best to work with. I got a 2020 Hyundai Sonata with only 5,000 miles!! I love this car. Dont hesitate if your looking for a car!! Go to Laurel Ourisman Nissan, trust me they got you!!
We recently purchased a fourth vehicle from Ourisman Nissan/Hyundai of Laurel. We recommend Nick Cutlip as the salesperson to see as he ensures that the entire process goes smoothly. His attention to detail is impeccable, his level of professional is exemplary and the car buying experience is like one would have at a 5-star restaurant or hotel.While our previous purchases were Hyundai’s the current purchase is a Nissan. He assessed our current vehicle needs, color, style, size and we are extremely pleased with the choices he presented which made the vehicle decision process easy
This is my daughters first car! For the past 3 years, the staff have been very friendly and professional. We love receiving notifications about when and what type of maintenance service is due. Since we live very close to the dealership, they offer valet services. A convenience that is truly appreciated. Our only wish is that they automatically wash and vacuum the car before returning the vehicle. This bonus service IS available but only by request. Overall, for the 3 1/2 years we have had a good experience!
Had a great experience with Ourisman Nissan and our salesman, Nick Cutlip. Nick knew we were on a time crunch and had everything ready and waiting. We were able to complete the entire purchase process and make it to our sons basketball games on time. The entire staff was friendly and courteous. I would definitely do business with them again.
I drove 3 hours for this Nissan Murano I was interested in and I had Gary Collins as my sales person and he was a pleasure to work with. He was very nice and helped me with more informative info about my car until my car was ready. Ourisman is the place to go if your looking for great service. I would definitely recommend them and go back myself if I ever need another vehicle!
Thanks to Nick and everyone @ Ourisman Laurel. Everyone was so nice and friendly. Made my car buying experience great. They take great care of their customers.
Timely pick up and drop off of vehicle. The associate who called me was very helpful in updating me on the status of car and pricing afterwards. The process went pretty smoothly overall.
Looking for a use car Kevin Torres find me a better deal with a brand new 2021 Nissan Sentra. His knowledge and costumer service are unmatchable. He and his manager make my experience one to remember.
I had the best salesman there Nick Cutlip. He get you together fast and not only will he get you approved but hell get you the best car for your money. Thanks Nick
Id like to thank Nick Cutlip for his professional and courteous car buying experience. Nick went above and beyond in helping us select the perfect vehicle for our family. It was a quick easy in and out process. I would highly recommend Nick when shopping for a car at ourisman hyundai.
Shout out to Glen Jones at Ourisman Nissan of Laurel. He helped me pick out a beautiful car for my daughter as a surprise gift. Thank you so much for your help.
I want to thank Mr. Scott (Sales Manager) and Mr. Nick (salesman) for making my car experience very successful. Mr. Nick and Mr Scott had me approved prior to me coming in because the entire automotive buying process was that much easier. I have never heard of a Nissan Kicks and Mr Scott showed me and my fiance exactly what it was. Come to find out that the vehicle is very nice. And both families told me the vehicle fits me...I would like to say thank you for the Nissan Kicks and its very good on gas. I am really enjoying it...A big shout out to: Mr Scott and Mr Nick....
On Saturday, 06/12/2021 my husband needed a car due to his 2015 Nissan Pathfinder started giving problems and it wasn’t worth spending the money on the issue. We met Kevin who was so great, flexible and knew exactly what type of deal suited us. We appreciate you Kevin and was so so glad to meet you. Thank you for our deal
Nick was a great salesman. He gets me right every time. Highly recommended. Thanks again Nick!!
I always have the best experience at Oursman Nissan. Andy and Daniel are the best hands down as I always work with them!!! The rest of the staffs are great too. They are always willing to help me and accommodate me with anything I need when I come for service.
I am the proud owner of a 2021 Nissan Rogue, thanks to Nick! He was prepared, even when plans changed. His flexibility and working in a timely fashion helped me to better enjoy my car shopping experience. Thanks again Nick!
If you need a new vehicle, I recommend seeing Kevin Torres. He was the sales person I worked with when I bought a new truck. He wasn’t pushy, has followed-up with me to see if I had any questions, and answered all of my questions. Kevin also gets bonus points for laughing at my jokes.Overall, I’m very happy with my experience at Ourisman and would highly recommend them over other dealers in the area. All the people that I’ve interacted with throughout the car buying process has been attentive and friendly.
Nick Cutlip was the best sale agent I have ever dealt with. Everything was ready to go when I got there. And I’m very happy with my new suv.
Nick And team are extremely pleasant and goes beyond to make sure you walked out their dealer with car no matter how difficult or low your credit is they tried and work with you for the 2nd time I am please to be helped by their services. I am certainly recommend this dealer and Servives to anyone. Make sure to asked for nick he is best along with his boss Excellent work guys. Thank you for helping me one more time
Great Customer Service. I purchased a 2020 Nissan Rogue. Worked with Gilles N and he was very professional. Not only did he give me the best deal compared to other dealers, he followed up with my all along the way to make sure that I was happy with the vehicle. He also showed us the inner workings of the technology of the Rogue. The wait time after the deal is made goes by quickly through the fast processing of paperwork. I highly recommend choosing Ourisman Nissan and working with Gilles N.
Everyone I dealt with (specifically Daniel) was amazing. Courteous, professional, and pleasant to deal with. I was floored by how great and easy the entire process was. Amazing customer service, thank you so much!
Julie was phenomenal. She went over and beyond from start to finish. My car drives amazing and my overall experience because of Julie was amazing and I greatly appreciate her and the service department. Thank you.
Gary Collins is our sale person. I highly recommend him if you are looking for a new Nissan car. I called several other Nissan dealer before talking to Gary, but Gary provided me a very honest quote over the phone. I wend down to Ourisman Nissan right away. When I arrived, Gary parked two cars I was interested side by side, so that I can easily compare. After test driving, I chose the black one. A very pleasant purchasing experience. I will go back to Gary if I will need another car. Thanks so much, Gary!
Just purchased a 2021 Nissan Rogue from Ourisman Nissan. Nick, and the whole team, were true professionals, and made it the easiest buying experience I can remember. In and out quicker than expected. Cannot thank them enough.
Samuella did an awesome job and made the process of buying a 2021 Nissan Rogue a breeze. I do think the showroom could use some work but not really a big deal when buying a new car.
I first visited Ourisman Hyundai- Laurel in 2007. Nick Cutlip was my salesman. He was an awesome salesman back then and continues to do a wonderful job. He’s attentive and definitely has no problem reaching out before and after your visit to ensure you get the car you want. He goes above and beyond what normal car salesmen do, which is why he has been the only salesman I purchase vehicles from. I have bought 3 vehicles from Ourisman and Nick has always been my salesman. I will continue to recommend anyone who is in the market to buy a car to give him a call. He takes very good care of his clients.
Gary Collins, Jamie (GM), and Sean Thompson (Finance) we welcoming, efficient, and helpful. They made the buying experience so easy in the trying times of the world and this economy. I would highly recommend awards to these gentlemen.They were able to accommodate my needs and go above and beyond to make sure I was satisfied even after my purchase. I was able to get the best deal possible and felt comfortable working with all of them.
Great experience!Kevin Torres was informative on the Nissan I went with and respectful of my time
Mr. Vaji,Thank you for your kindness, hospitality and professionalism towards myself and my friend yesterday. You made my whole buying experience yesterday painless and stress free. Speaking for myself and my experience yesterday, you’re a perfect example of what a car salesperson should be. You are very down to earth and know how to connect with people rather quickly and make them feel at ease.I would also like to thank the gentleman in the finance department who prepared all the paperwork for signatures. He was very kind, helpful and informative and I greatly appreciate his service!Thank you again Mr. Vaji for such great service!A very satisfied customer,Mr. Matt
I called Nick and told him the car I was interested in but he had something better for me. He’s very friendly and fast. I recommend buying a car from ourisman Nissan
From Start to finish My guys At Ourisman made sure I was well taken care of ! Huge thank you to Nick C over there. He makes sure everything is as smooth as butter when your trying to purchase! Thanks again! I highly recommended!!
All too often people are quick to be negative and or be critical…I am not one of those people. I believe when a person goes above and beyond to meet the needs, or in some instances the wants of the customer, this needs to be celebrated and shared, so here it is. For a while, my husband wanted a hardtop convertible car. I got tired of dipping his toe in those waters, so I took the wheel and dove into this endeavor headfirst to make his want a reality (and to shut him up). I conducted a Google search and low and behold, a beautiful 2020 hardtop was available near us! I showed him the car and he looked at it like he looked at me 30 years ago….I reached out to dealership via the text and told the person what we wanted. Low and behold, Nick called us immediately. His genuine zeal and quick response was captivating and a sign of a savvy and serious business man. We made an appointment with Nick. When we physically met with Nick, (this was about a 4 hour time from from the first point of contact) he immediately and enthusiastically met with us. Nick gave us the key for a test drive and my husband fell in love with the car. Nick took the time to explain the process, answered all the questions we had, quickly assessed our trade-in and That beautiful hard top is now sitting in our driveway. If you want an auto from the dealership, don’t waste your time dealing with just anybody….go to Nick, he’s a master of his craft. His professionalism and personality were top notch! We trusted Nick and he took superb care of us!!!
This is an awesome place to purchase a vehicle! The salesman Mr. Cutlip was very gracious in helping my husband and I pursue the best vehicle option for our situation. We are very pleased and satisfied with our selection as well as the financing that we received. He was well knowledged with all of the details of the vehicle as well as The purchasing process. We will definitely visit there again should we need another vehicle in the future.
Zod (my salesman) was extremely accommodating and helpful.. He made sure I got what I wanted and was very easy to work with. He had a pleasant demeanor and showed me anything I wanted to see and answered all my questions. Anything he wasnt able to answer himself he made sure someone else did. He was with me through the entire process start to finish and made sure I felt taken care of and confident in my purchase. This is my second Ourisman vehicle. Wont be my last!
I HAD A GREAT EXPERIENCE. SERVICE WAS OUTSTANDING
Terrible dealership that does whatever they can to scam people. We should have never purchased a vehicle from these people. It has been a nightmare since the beginning, and it’s leaving us feeling stupid. I will be posting this where ever I can, and the longer they blow us off and treat us like garbage. The more specific names and details I’ll put in these reviews. Con artists, and please don’t buy used from them. Terrible cars that aren’t inspected or cleaned properly. Buyer beware**update we are at almost 4 months now and the dealership still has not transferred plates from our old vehicle for us to get a new registration.**The absolute worst dealership and chain dealers you could work with. Please do not go to this place for your vehicle needs. They will just ignore your calls, and avoid their mistakes.
I recently bought a 2020 Nissan Altima and had a great experience. I came in knowing what a fair price looked like and I was offered one without pressure or haggling. My salesman, Kevin Perla Torres, made sure to locate a car I liked even thought it meant 4 or 5 test-drives. All-in-all a surprisingly comfortable experience for a single woman to go through, supported only by her sister. Thanks guys!
This is the second time bringing my Nissan GTR to this location. Daniel Pavelka was my advisor both times. He does an amazing job getting my appointments set up, and making sure I know that my car is in great hands. Daniel keeps me up to date, and he understands my needs. Moving forward I want to make sure that I continue bringing my car to him and the master technician! Thank you for helping me feel like part of the family!
I received Nick Cutlip’s information from a friend who advised he was the right person for the job. He received majority of my information over the phone. He called me when he had the approvaland all I had to do was pick a car out. I picked one out but left prior to financing . The next day he had the car cleaned up however i did not want it anymore. I wanted brand new. So Nick found the new car without any issues did paperwork and I was out in less than an hour!!This was the best experience i had from Nick to the financing gentleman. I was in full control with no pressure!!Thanks again!
Great dealership, fair price and courtsey service
I loved the valet service and the price
Today I Got my first car which I am really happy and excited 😁 about. Customer service is excellent especially Ms. Samuella Betts was very professional and kind person. I just wanna say thank you for everything. God bless u🙏
What a great experience! Gary Collins was so kind, helpful and personable! Im a first time car buyer and he made the experience so easy and smooth. Shawn (hopefully I spelled it correctly) from finance also made my experience just as easy! Wonderful people to talk to. Very grateful for both their services and will highly recommend!
Please read my previous response. This was probably the least favorable experience that I have had at a Nissan dealership, and Ive owned three Nissan vehicles since 2005. That includes the service department personnel. I scheduled a 7:00AM appointment, but it didnt appear that the service department was even open when I arrived. As I waited in my car, I saw a service advisor walking in and out of the building smoking a cigarette. One of the service personnel finally came to my vehicle and told me that someone would be with me soon. The waiting area smelled like cigarette smoke, was dimly lit and dingy.
Gary Collins was amazing! Did a really good deal for us, was very polite, fun and easy going. The experience of buying my first car was perfect, my next car will definitely be with him too.
Kevin was the salesperson that helped me with my purchase. Had a great experience overall, he was knowledgeable and helpful.
Nick is a fantastic salesman I would recommend this dealership & this salesman to anyone looking for a new car & good deal
It started out really rocky as I had an appointment for 3 pm and stood on the lobby for about 20 minutes with people coming and going and only one Hyundai guy asking me if I had been helped. Once he found out I was there for Nissan, I continued to just stand there until I asked was I in the right place for my appointment. Then I was checked in. I also paid like $86 for an oil change. Not sure about that!!!!
This was my second purchase at Ourisman Mazda with Nick Cutlip he is the best car salesman does not disappoint always listens to what you want honest and tells you what you need to know. He does not waste your time always upfront and is very nice and very patient!! When I wanted to trade my car in there was no question where I was going to go? Team Nick Cutlip thanks so much we love our new car!!!
Daniel, the Assistant Manager, is very professional and helpful😍
Kevin is a great salesman, he was kind and helpful with the vehicle we purchased. The lady who helped us in finance was also very helpful and informative with options.
Great experience.... The salesman Nick is outstanding! He knew what I wanted and made it happen.... Zero complaints on my end.
My experience with Ourisman of laurel Maryland was phenomenal my credit isnt where it should, but Nick Cutlip, my salesman & Manager Ben Stark worked effortlessly to get me in a vehicle and the choice of vehicles i was given was to my surprise because of my credit they put me in a 2017 mitsubishi outlander, I wasnt disappointed to help me reestablish my credit anyone reading this give them a call you wont be disappointed 😀. I would definitely send my friends and family to Ourisman Hyundai of Laurel, Md.
Daniel was great! Even with everything that was happening he kept me informed.
Sales and finance guys couldn’t have been better! Friendly, funny, made the car buying experience much more enjoyable than I expected. Thanks guys!
Nick CutlipI would like to thank you very much for your assistance, helping me out with my recent car purchase. I never met a genuine, professional, nice and funny gentleman like you. Nick you made me feel so at ease when it came time for me to venture out looking at different types of vehicles. The first time I met you over the phone I felt like I knew you forever. If I had to do it all over again you will be the first person I will come to at looking at cars. Thank you thank you so much and everyone on your team was so kind and very respectful never put the Press on me of purchasing a car. If you are in the market for a new or used car ask for Nick Cutlip. Five stars goes out to you
Gary the salesman was attentive listened to what I required and went above and beyond in assisting me to fine the vehicle I needed .Very very happy with my Nissan Rogue
Nick cutlip is the best salesman in the world. He did his best to treat me with dignity and class when no one else would and on top of that he worked his magic to get me into a brand new vehicle with a great price. If anyone wants a hassle free buying experience ease come here to the laurel location and see Nick Cutlip only!
Nick Cutlip was wonderful to work with. Answered all of my questions and made the process extremely smooth. He even helped keep my 6 year old entertained:-) I would happily recommend him to anyone.
Very detailed, professional ... Kept in contact.
Samuella Betts did an awesome job assisting me with my new car purchase... She was very proactive and it was a very quick process. I would definitely recommend.
The service was excellent an Eric the salesman was outstanding he took his time an found the car that suits me im very pleased thank you again.
Nick Cutlip is awesome. He was upfront and honest and when he said he would get me approved. He did!!!. He made sure I was approved before I came in. I told him which car I was interested in from the website and when my husband and I pulled up to the dealership, the car was ready, cleaned with a full tank of gas. Easiest car purchase I have ever experienced. Great salesman! Best salesman I have come across!!
Chris Vanderbosch and Kevin Perla Torres made a typically painful experience, extremely easy. They were completely upfront with my “out the door” price, didn’t push Nissan finance or “extended warranties,” and the entire transaction was completed in just over an hour. I have purchased over 20 vehicles in my life and only two purchases have been pain free - this purchase was one of them.
I would like to thank Gary Collins for being a superb sales associate his help was outstanding helped me in every way possible to make my day I love my Nissan Rogue
I went to go look at a Mitsubishi Outlander 2020 and my salesman Mr Nick was so helpful and great! I was able to get the car I wanted and still feel good about the price and all! Definitely recommend!
Very good experience, Nick was very nice and made my first car buying experience very easy and enjoyable. He also followed up with me to make sure everything was okay and that I was happy with my purchase.
Nick Cutlip at Ourisman Nissan was amazing! The best car buying experience I have ever had. Everyone was friendly and fast I was in and out with a brand new 2020 Nissan Kicks! Highly recommended!
My sales person Samuella, exceeded all of my expectations! She was caring and understanding of what I was looking for and walked me through the entire process!
I TRUST THE SERVICE TEAM AT OURISMAN NISSAN, THAT EVERY PROBLEM WITH MY TRUCK GETS REPAIRED RIGHT THE FRIST TIME ALL KF THE TIME !!
We worked with Nick Cutlip and Shawn Thompson couldn’t have had a better team to help get this momma into her new sweeet baby! Nick was VERY patient with us, let us browse the lots to find the best fit for us. Nick made our car buying experience painless and actually somewhat fun. He was very understanding and patient helping us find our car. Did I mention how patient he was!! We will be back to see Nick for our next car purchase! Thanks for spending your work day with us Nick!!!
My service advisor Daniel is awesome, he kept me updated while I waited.
The day of my purchase I felt the dealership was doing their best to close our deal. I felt they could have provided more information on the car and financing before heading to the back office to close. Additionally, the car wasn’t fueled before leaving even though I sat with the back office for about an hour. One day after purchasing, I returned for my mats and comp for the fuel, it took forever to get assistance. It was like I didn’t even exist to this dealership anymore. I did get the mats, but I still haven’t seen my comp but I’m told by my sales rep that I will receive one. My family is in the market to purchase another car ASAP, I don’t think I’ll be returning to this Ourisman. We will be considering others brands for the time being. Thank you.
We had an awesome experience at Ourisman. We located the exact car we were looking for. Amy was a wonderful sale person. She was professional and respectfully. Amy was not a pushy sale person. She fought for us to get the best deal! I will go to Ourisman again if I had to purchase another car!
Thanks Kevin! He got me into a brand new Rogue with a good rate ! Love y’all !
I recently bought a car here and immediately as I pulled in Mr. Giles N. was there to assist. He worked on selecting the right car for me making sure my needs and wants were met. He asked me what my goal was when it came to the numbers and ensured me from the beginning that he would get the best deal for me and was true to his word! The following day he followed up with me to see how things were going and letting me know that I can reach out to him if I have any questions. The staff is friendly and funny. Military friendly as well I would say because some of the staff are prior service. It’s a great environment and I would recommend this place to anyone and ask for Giles!
I called Ourisman in Laurel by mistake, I was trying to call Ourisman on branch Avenue in Marlow Heights and ended up speaking to Nik, he told me he could help me with getting the 2022 Mitsubishi that I wanted and that he did, I received it the same day. Thanks Nik, your awesome.
I purchased a car from Nick C., he was honest and helped me tremendously with picking my car. Nick made sure my experience was just that ... an Experience; smooth easy and fun. Thank you so much!!!
Nick was fantastic at getting us exactly what we wanted at a price that was WAY better than anticipated!
Kevin gave us a great attention and I recommend him as a salesperson if you want to purchase a used or new car, great customer service.
My recent service experience at Ourisman Nissan was excellent! Great customer service,and everything was done in a timely manner!
All -I was look for a car for my son for a few weeks and was always a day late car sold. The I cam across Ourisman and called Amy to see if the car was still available. Amy was wonderful and very helpful true professional. Amy thanks so much my son is loving his new car. I thank you so much for all you have done for us. I will definitely recommend you to friends look for cars you were excellent:).
Nick, thank you so much for being an outstanding salesman. Five stars are well deserved!!! From the time I arrived, he immediately approached me and asked if I had been helped, although it was a busy Saturday afternoon. He did not hesitate to help and make our experience a lot easier than expected. We are super happy with our purchase and thank him for an outstanding process. Highly recommended. Dont forget to ask for Nick!
Great customer service. Nick Cutlip is very helpful.He told me upfront what to expect and it went exactly as he stated. I have been contacted on several occasions to make sure I’m satisfied with my purchase and choice. I’d recommend Ourisman to my friends just as I was recommended.
My salesman Nick was very helpful even before I got to the dealership. He had things already for me when I got there and he made the entire situation very pleasant and easy to do. He was very understanding and went out of his way to help me get into a wonderful vehicle.
My salesman Nick was awesome, he answered all my questions and concerns. I first contacted him in September when I needed a car but me being out of work for so long I could only get an approval after being to work for 3 months. I waited because he was the best I had came in contact with after the 3 months he was able to get me approved even with an open bankruptcy. I now have a 2017 Honda accord and any issues, Ive contacted him and he has resolved them. I would definitely recommend Nick for your car purchase he works hard to get you approved!!
Amazing experience! Gary Collins was an incredible salesman. He was very attentive and was able to provide me an amazing deal. He also called me after I got my vehicle to make sure all was good and I was satisfied.