My company worked with TyrrellTech to order a laser cutter for doing R&D prototyping. The sales rep (Scooter) offered tons of information and advice to help us select an instrument, was on site to help with the smooth installation, and continued to offer support after the sale. Everything about the transaction was by the book, and overall, I had a great experience working with TyrrellTech. Highly recommended!
Whether you are looking for new equipment, printer service, or just need printing supplies, they are our always our first choice. They are very knowledgeable and always a pleasure to work with! We have purchased multiple pieces of equipment through TyrrellTech and rely heavily on them for service and advice.
Remember the old saying...When you go cheap, you get cheap
Little over 6 years I completed a long hard search for the laser I wanted to purchase. Went to Tyrrell Tech, Inc. Where Travis gave me a demo and explained all my concerns. Who of my biggest issues is making sure I had good service if needed. After Travis delivered my unit he has never left me hanging on any concern. Alway been there when I had a questionscor issue. I would greatly recommend them to anyone. I will continue to go to them first for my future purchases. Great job and thank you!
Great company. Cheap prices and great products.
I have been buying equipment from this company for many years now and every time I call or email with a question or problem, they make me feel like I am their only problem. They are a great company to deal with, they dont try to upsell and are not pushy. Recently I had them come to the shop for PM to one of my machines, Alex did an incredible job, fixed my machine to almost new condition. Things were broke or misaligned and he fixed it like a surgeon. Very pleased!! Thanks Alex.
Six years after purchasing our Roland Printer from Tyrrell Tech, it is still working smoothly and we couldnt have done it without their awesome customer service and help they have offered through the years. Shipping for needed supplies like ink or printing media is shipped directly to us within one to two days. I love that I can reach back out if I ever have questions as well and get an immediate response. The pricing is great, the customer service is friendly and helpful and I love the classes they offer to learn more about how you can get the most out of your printer. Tyrrell Tech is a great local business to use for all of your printing needs.Jen MilanVytis Shield
We have always had an amazing experience with TyrrellTech. We are still relatively new in this business and Tracey, Travis, and Tony have always been amazing to us. Specifically, helping us navigate and trouble shoot our new machines, helping us figure out materials and specific processes for each of our projects, working with us to figure out how to create new ideas, and always being there to answer ALL of our questions. We can not say enough good things about this company. They treat you like family the moment you walk in the door.
Mr Tyrrell is an amazing CEO, he always make time to listen to his customers and Tracey is the best designer ever. Very meticulous and detail oriented. She follows up with emails or phone calls to get your work done as wanted and she has to see you in person, she makes time for you to come to the office.Thank you Tyrrelltech you all are amazing!!
The worst experience ever !!! This location should not be a retail service place ! When I walk in I’m approached by three dogs with one of the dogs growling at me .... greeted with one pursing coming from the back after about two minutes ... I drop off my machine let them know the problem that all I needed were two roller wheels and a plastic clip .The lady took my order and said the service man would call me. I never received one call, They had the number wrong the whole time! never asked me for my number! when I stated I never received a call when talking to the lady for the second time it’s been 10 days still no call ! I called today and finally talk to the service guy he informs me my machine is broke and it is too old to be fixed they do not sell the parts for my machine.When I come to pick up my machine, once again approached by three dogs the lady goes to the back to get my machine brings it out and says nothing. I asked could I speak with the service guy she goes to the back and gets him. From there he’s telling me my machine cannot be fixed I question him about the wheel that was missing from my machine he then stated that it was trash so he threw it in the trash. however I asked him why, he said I will give you two new wheels. Not to mention they just tried to sell me the wheels for $30.00 apiece . then he lets me know that the board in my machine was in the back of the store? I asked him why was it not in the machine, he said because it was trash. So they were going to hand me back my machine with my parts still in the back! Then he proceeds to let me know I cannot fix my machine there is nothing he can do sorry !!! Smh Maybe your luck will be better than mine, but I’ll take my business elsewhere!!!
Tyrelltech has never let me down. Ive purchased a few pieces of equipment from them, including a laser and wide format printer, and their service is exceptional. The entire staff genuinely cares and is easy to get along with. They are reliable partners. They will also dig hard to find solutions, as opposed to other vendors who give up. I would not hesitate to do business with them or recommend them.
My all time favorite vendor! Super reliable, helpful, friendly, and willing to go the extra mile to make sure our orders are delivered on time and correct. If only more companies were as dependable as TyrrellTech, it would make my job a lot easier. They are the best!
TyrrellTech is wonderful to work with. Theyre always timely with service calls when our printers need service. Tracey Schaub is very knowledgeable about the wide format printing industry and such a pleasure to work with! Nothing but great service from start to finish!
If you are looking for a place where you can find a wealth of knowledge or supplies, TyrrellTech should have everything that you need. If they do not, they will point you in the right direction to move forward. They have a wide selection of materials and a knowledgeable staff. If Digital printing is your area of expertise, they will have something that can help your business grow, so check them out!
Tyrrell Tech and their professional staff have always been an awesome company to partner with throughout the years on equipment and service.Every time we call with an issue they are quick to respond with an answer. I highly recommend this company.
TyrrellTech, Inc - and Travis Knustson - are tremendous resources for laser cutting and engraving systems of all sizes and capabilities. In addition to Travis extensive knowledge of the US-made Universal Laser Systems, he is personable, creative, honestly helps customers identify what solution is best for them, and can help service systems or give customers best-practices to implement for their own specific application. Cant recommend TyrrellTech and Travis enough! Thank you.
I dont usually write reviews but i do read them all of the time but i thought in this case it is warranted. I believe when you run a business you need suppliers that partner with you to make your business their business to help you grow and be successful. I must say from the owner Craig to the manager Tracey to the Tech Chris and customer service Lexi. They are a big part of my business. I have had to call them at night and on weekends to help me trouble shoot and the always respond no matter what. I dont shop prices because the value in Tyrell Tech is not the cheap pricing but the caring partnership they create with their customer. In buying equipment i hope this review helps you in your quest for a supplier.
Tyrrelltech has been gone above and beyond for us every time. Excellent customer service and very knowledgeable of their products. I will recommend them to any print shop any day.
I have been working with Tracey at TyrrellTech for 3 years now. She is quick to answer questions and if shes stumped she goes above and beyond to find the answers. TyrrellTech hasnt let me down in 3 years. I have no reason to look elsewhere for supplies or equipment for my business. I have purchased 2 Mimaki printers and a laminator from them. Hopefully more equipment in the future.
I would like to offer a honest review about Tyrrell Tech and their employees. They are a company that care about their customers and make sure I receive the best products - that are needed for the jobs i have to do. If i have a question, Tony (the sales employees) is super verse on all the products and knows just the item I need. And Lexi is super helpful as well when ordering, and very accommodating to me and my company. She went out of her way to make sure that i received my merchandise even if it involved her taken it home, so that i could pick it up after hours. I have also dealt with their technicians over the phone and in person, and each one has been super helpful. They are always friendly and courteous. I highly recommend them and Tyrrell Tech.
Sales and customer service are top notch, honest and fair and loyal. They know what they sell and perfectly match them to their clients.
Just want to say this company understands customer service!!! I recently bought a XR640 from someone and it was damaged in transport. I hired another local company to come fix and all they did was leave me with a bill and a broken machine. I reached out to Tyrell Tech and the energy was totally different, from the first call Brian a tech was extremely knowledgeable he knew exactly what was going on with the machine from a few questions. I had a pending job that I needed the machine to fufill and the owner Tracey did me a huge favor she printed the job for me for free so my customer could get their order while the machine was under repair. I appreciated this so much I wanted to let you guys know. dont go anywhere else for any service or parts. Tyrell understands good Business! 5 stars!!!
I have been dealing with Tyrrell Tech for almost 15 years. I have bought several machines from them and I buy lots of supplies from them to support my sign shop. They have become an intricate part of my business. If I have a question about anything sign related they answer my questions promptly and steer me in the right direction so that I can offer the right solutions to my customers. I am truly thankful that I found Craig, Tracey and the team at Tyrrell Tech to help me in my business!
I have been ordering for Tyrrell Tech since I moved to the DMV area in 2008 and from the initial ordering to now the customer service has never faltered or changed. You can see they pride themselves on knowledge to make sure they can always supply the customer with the best solution.
Fastsigns of Odenton has been using Tyrrell Tech as a supplier for our business since we started business in 2014. As a new sign business we had lots of questions about different sign materials and productions methods. All we had to do to get good info, was to call Tracey at Tyrrell Tech. She was never to busy to help us. We purchased some printing equipment from Tyrrell Tech and they were great at teaching us how to use it. I highly recommend Tyrrell Tech as a supplier and info source.
I have had nothing but good service and products from everyone at TyrrellTech. They are very knowledgeable about the products they sell.
I bought my first plotter from Craig Tyrrell almost 30 years ago, and Ive been giving all of my business to TyrellTech ever since. Weve gone from a one-man shop running out of a townhouse to a multi-million-dollar industry leader, and weve partnered with TyrellTech the entire way!!
This company know how to take care of its customers!
I called this location from one hour away to find ink for a printer they tell me over the phone they have a set in stock I drive here they tell me oops we sold 1 and only have 1 left also tells me it’s ok to print with just one! Which is false! You need both sets to print black. It’s the closest place to my area of nothere Virginia and I hope I never have to come get supplies! Plus they over charge for the equipment they sale demos are selling over retail new!