user
Metro by T-Mobile
133 Bowie Rd, Laurel, MD 20707, United States
Appearance
Metro by T-Mobile
Comments
He
Review №1

The representative who helped me oscar was very polite and helpful. Answered a lot of my questions, the guy has good patience and has good manners with the customers will be back again!

Bo
Review №2

I had a great experience at this store. The sales associate Luis had great communication skills and walked me through the process with ease. Overall he showed great customer service. Happy customer here thank you

Ed
Review №3

Alejandra was super great! I will recommend her to all my friends

Eb
Review №4

Brigida was AWESOME. Hope shes here everytime I come to Metro by TMobile. Thanks a bunch Brigida.

Em
Review №5

Is gud place yk good service

Di
Review №6

I called this store before going there to see if they had an item I needed. A young Hispanic lady answered the phone and when I asked if they had what I needed the young lady said yes and the item would he $10.00. So when I got there and let them know I called about the item one of the young ladies said no we dont have that item. I told her that I spoke with one of you young ladies and she said you couldnt have because we just got here and then told me I must have called another store so I proceeded to call the number and their phone rang when I called and my name came and number came up because the phones they have announces the name and number calling. They never apologized nor did the young ladies admit to giving me wrong information. So no I will never go back to this location again unless they train their employees to have professionalism and courtesy.👎🏽👎🏻👎🏻👎🏽👎🏻👎🏻👎🏽👎🏻👎🏻👎🏽

de
Review №7

Has one of the best customer service, helps you out with any problem.

ma
Review №8

The tall hispanic young lady is very nice, she helped me get a good deal. I went back with an issue and she resolved it right away.

ca
Review №9

One of the best metro pcs stores I’ve been too

En
Review №10

Dont bother engaging with the little Spanish girl because all you will get is attitude no matter how courteous you try to be with her.I know its not her shop so she can afford to be rude to customers.I just walked out on her after interacting with her to the metro pcs on laurel bowie road where this fine latino girl gave me excellent service!Except you meet the guy or elderly gentleman at this location dont waste your energy on that ride little young lady there.

MI
Review №11

I would recommend people coming here

Kl
Review №12

Metro pcs and these bad stores have the policy to not returning a upgrade phone, yet, they dont tell u in advance! So stay way. And the other serious issue is the costumer service of this store is a shameful one! They treated us like a fool... never make business with them and metro pcs anymore...

Ja
Review №13

She was the best,Alejandra

Ca
Review №14

Worst customer service, they treat customers like trash. They refuse to help when customers have actual issues. Representatives are inexperienced and rude.

jo
Review №15

Phone number does not work for this business.

Jo
Review №16

Very racist towards african american

gl
Review №17

They are very helpful

Mi
Review №18

Good customer service

jo
Review №19

I like this store

CA
Review №20

Not very knowledgeable

Om
Review №21

Good service promptly they treated me very well they cleared all my doubts thank you

Eg
Review №22

It was a superr service, I was treated very well by Alejandra, very kindly satisfied. With the service

Wi
Review №23

Very good job, very kind

Br
Review №24

I am happy with the service. I was very excellent Alejandra

El
Review №25

Very good attention from Mr. Jose

Mi
Review №26

Very attentive thank you very much

El
Review №27

Excellent service. Very kind the boys José and Luis thank you very much.

Ka
Review №28

Thanks for the good service Luis! I will definitely return to this store with all my phone needs.

Li
Review №29

It is an excellent service

Sa
Review №30

They have a good seller Luis very kind I congratulate him

Al
Review №31

Good service 🙂

Ce
Review №32

Thanks for the help Luis 👍

ni
Review №33

They were very kind and they helped me with everything

an
Review №34

Very kind they helped me with whatever I needed.

Li
Review №35

The attention of this place is horrible, both the girls and the many who are there do not serve to attend, I could not pay for my phone, they asked me for so many things that they had to pay VAT, seeing my license that had the same name, and the girls did not pay any attention to me. paying neither my bill nor that of my two brothers did not even answer my greeting when I entered it was very humiliating

ED
Review №36

The worst place, the staff treats you very badly, I asked about the price of a Bluetooth speaker and the girl did not want to give me the price unless if I bought it, what kind of attention is that ...?

Information
3 Photos
36 Comments
3.9 Rating
  • Address:133 Bowie Rd, Laurel, MD 20707, United States
  • Site:https://metrobyt-mobile.com/?cid=YEXT%7CGM-BD%7CListings%7CQ119%7CGoogle%7C
  • Phone:+1 240-280-1478
Categories
  • Cell phone store
  • Electronic parts supplier
  • Electronics store
  • Telephone company
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Similar organizations