user
Cricket Wireless Authorized Retailer
14925 Baltimore Ave, Laurel, MD 20707, United States
Appearance
Cricket Wireless Authorized Retailer
Comments
ne
Review β„–1

The customer service Latina American lady was great πŸ‘πŸ˜Ž did help me with all my need of getting my phone number back ..I love her Tuesday September 28 2021 6:34pm temperature 80,,

Ni
Review β„–2

I was greeted when I came in. The young lady helped me get a new phone. I wasnt looking to spend a whole lot but I left satisfied with my purchase. I would recommend because they

D.
Review β„–3

The ladies at this cricket store are awesome, extremely helpful!!!

Bo
Review β„–4

This store was really Nice and Clean. Well prepared Covid-19. They were very kind and friendly. I got 4 lines of unlimited service for only $100. Strongly recommend to others this store!

n
Review β„–5

It was complete waist of time going there. The person there said to come back tomorrow to me and two other people.

Ng
Review β„–6

The best place to be in

Th
Review β„–7

At Cricket I got my grandson connected while he is in town.No problems & the girl serving us was very professional. Wish I could go back 2 Cricket but their service will not work in my apartment. Alas

Ji
Review β„–8

Small Cricket reseller. Good spot to pick up a phone and get it activated. Helpful​ staff to walk you through the process. After that, Cricket itself is either online or a phone call to make changes.

Bl
Review β„–9

Customer Service- LACKING -- Had to purchase a new phone and although the young lady working in there was friendly she showed me ZERO about the phone. I was told to called GOOGLE. I spend 2.5 hours at home on the phone between CRICKET, GOOGLE and LG to set up my phone (and its STILL not set up all the way). NOTE TO CRICKET: Not everybody is a phone genius. I would have APPRECIATED a quick 2-3 minute tutorial and that TINY location was EMPTY- the associate was doing NOTHING ELSE- why NOT walk me thru SETTING UP a NEW PHONE- that is what ALL the other cell companies do. Cricket gets a ZERO for CUSTOMER SERVICE #Sorry #NotSORRY

Ke
Review β„–10

After receiving an email from Cricket that there had a problem with an online order, I was told by a phone representative that I could visit this location to complete my purchase in-store. I drove to the location and was greeted by an individual who first told me they couldnt help me. Eventually when they heard which phone I wanted, they told me they couldnt get the phone in the store for two weeks. Thats kind of crazy, considering online orders and processed and delivered in 24 hours. There is no company that I can think of in this day and age that takes 2 weeks to have a phone delivered. It seemed to me that the person had no interest in helping, and I will not be giving my business to Cricket.

Ci
Review β„–11

There is new store personnel works here in Laurel, and he is very professional and expert about Crickets plans and offers. They offer speedy and trustable service. Thanks

Ce
Review β„–12

Yes Walmart has everything but it is a chaotic mess!.. unpleasant customers. Unpleasant checout clerk. Long Lines anytime of day or night..

Ja
Review β„–13

The staff are well presented and very knowledgable. It is very great to meet awsome individuals. The service is stupendous. I will definitely recommend to everyone.

Pa
Review β„–14

Knowledgable and friendly staff. Limited parking.

Cu
Review β„–15

Dont support this location,they sold 4 of my friends refurbish phones.Customer service is horriable,they have no knowledge about the phones they are selling.

Ja
Review β„–16

Nice people and they were very helpful

ri
Review β„–17

Owner was very accommodating and knowledgeable

ae
Review β„–18

Did not have a vast amount of items to sell

Ar
Review β„–19

Staff is very helpful

EJ
Review β„–20

Average Cell Phone shop for Cricket Wireless

Co
Review β„–21

Great

Ja
Review β„–22

Horrible connection feedback

Wi
Review β„–23

Excellent atention

Sa
Review β„–24

I like it a lot for its prices.

Information
8 Photos
24 Comments
3.8 Rating
  • Address:14925 Baltimore Ave, Laurel, MD 20707, United States
  • Site:https://cricketwireless.com/stores/ll/US/MD/Laurel/14925-Baltimore-Ave
  • Phone:+1 240-568-4049
Categories
  • Cell phone store
Working hours
  • Monday:Closed
  • Tuesday:10AM–7:30PM
  • Wednesday:10AM–7:30PM
  • Thursday:10AM–7:30PM
  • Friday:10AM–7:30PM
  • Saturday:10AM–7:30PM
  • Sunday:10AM–7PM
Service options
  • In-store shopping:Yes
Health & safety
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
Similar organizations