user
House of Dubs
13603 Baltimore Ave, Laurel, MD 20707, United States
Appearance
House of Dubs
Comments
Me
Review №1

We are on a cross-country road trip and decided this would be a good time to replace our tires. We were getting them replaced at Costco when we realized we forgot the lug nut key at home in Seattle, WA. Tony and the team at Costco recommended House of Dubs and within minutes of arriving, they were able to help us locate the right lug nut key for our tires. Quick, courteous service. Highly recommend!

Ma
Review №2

Awesome job! I see why they have been in business all these years. We will definitely do business again soon.

Ke
Review №3

I purchased a set of rims before leaving town (moving out of state).When they came in the company shipped the rims. I had a few problems with putting them on. But the stayed with every step of the way with things that I needed . They stayed with me every step of the way until the job was done no problems. I am very satisfied with the great service. I would recommend this company to any and everyone looking to great service and quality.

Jo
Review №4

Kevin and the guys at the shop always get me right no matter which of my 4 cars I bring in! Been coming to them since I moved here from Georgia 4 years ago and will ONLY see them for my needs!

Ch
Review №5

Have used these guys in the past for HIDs. Had a wicker bill installed. Fair price, quick service. Will be definitely using them again for my aftermarket needs.

Ca
Review №6

Excellent service, basically the only one in this area who will service painted factory wheels with run flats without scratching the rims!!!!

Mi
Review №7

These fellas do a fantastic job. Randall is top notch, appreciate his attention to detail. Fair prices and friendly service. 👍🏻

Ra
Review №8

They did a wonderful job on my truck. I highly recommend them. I checked around on prices and they very similar to other places. They got me in and out in 1 day. Thank you guys.

Ty
Review №9

Great job on purchase and install of Subs & Amp on my car. Will be using them for all of my auto Cutomization neexs

Sh
Review №10

Great customer service! All of the guys were very professional and cool....yes, cool! Did exactly what I wanted and more. Highly recommended! Support this Black Owned Business!💯

Or
Review №11

Everyone awesome, rimz great price. Even have payment plans.

Jo
Review №12

Yes I wanna start off by saying I went to the house of dubs to get my amp and my subwoofer put in the 27th of this month of May and I would like to say yes you deserve five stars a better for your customer service for your patience and for your outstanding clean work that you have done on my Avalon 2016 XLE I will recommend house of DUDS. for your rims for your music for your raps for whatever you need done for your car you need to go to House and Derbes anytime I need anything done to my car I will go to House and DIDS thanks to the guy who put my system in for me🔥🔥🔥🔥🔥 and y’all🥊🥊🥊🥊 out the box

De
Review №13

Great customer service!

An
Review №14

Excellent service and great price! This is my first time adding custom rims to any vehicle and Kev made it this process stress Free for me! thanks House OF Dubs!

Te
Review №15

Went there on a Saturday they said first come first serve make sure I was the first person there and didn’t leave until 230 pm. They placed multiple people before me even though I was the first person there. Then when I did get a chance to change my tires. They gave me the wrong products that went with my tire so I had to buy it again somewhere else. And when they took my tires off they didn’t place the tires they took off which were new tires back in my truck when I called him about it they had no idea where they were so they pretty much stole my brand new tires just because I change to a new set of tires. If you can I would definitely use a different shop whoever is running the shop Is not professional at all. I would not recommend this place to anyone. On a positive note the one person that worked on my truck was really knowledgeable and he at least was straight up with me but for the management I will stay clear of this shop. They literally stole from me.

Je
Review №16

I had my 2017 Impala tinted & fitted for 20” black & polished Borghini’s. They did an amazing job.

ch
Review №17

Recommended and Sold me the wrong tires for my vehicle and then tried to explain it away after being confronted about it. Sold me xl rated tires for a vehicle that requires E rated tires (major safety hazard). I would stay away from this business, all the care about is the sell of products, not customer safety or customer satisfaction. Tires only had approximately 4000 miles on them before the driver side front tire belt separated. Kevin the owner wouldnt even honor the warranty given by the manufacturer.Update: Kevin the owner did give me a partial refund but again I will not be a returning customer.

Ja
Review №18

How this place stays in business I do not even know. Rude sales persons too engaged in their phone to actively address a customers questions. No problem, Ill take my money AND business elsewhere, like TAS Machine right down the street. Ill get my rims repaired for less than what these so called small business owners were going to charge me. Avoid this place at all costs, no matter what you see shiny and sparkly parked out front!!!!!

Ma
Review №19

I had a much better experience at HOD than Im used to at establishments like this. I forgot to get his name, but the tall guy with glasses and dreads was SUPER nice and helpful. Answered questions, made calls and even walked us outside to show us what things would look like in natural light as opposed to the indoor lighting. Highly recommended.

St
Review №20

I usually do some of my own work on my car and when I was looking into a issue with my backup camera I went here to speak to one of the technicians. I didnt actually have a service done here but instead he gave me his personal opinion on some wiring in my trunk and didnt charge me a thing. I had a great experience with this place.

Al
Review №21

My husband was extremely pleased with his overall experience. They helped him same day along with financing! They had exactly what he wanted available same day and they were installed and ready to go within hours.

da
Review №22

Absolutely insulting! I didnt get his name but he 100% acted as if he did NOT want to sell me Rims & Tires. First he asked me if I was looking for My Son or Mans car! As if a Female couldn’t possibly want them for her own car! No it’s for my 04 G35 6MT and I was specifically interested in a set of Vossen rims w/ new tires that would have easily put the price WELL over $3 grand. But apparently that isn’t enough $ for him to waist his time and service on?? I left because he literally walked away and started talking to another customer (a MAN he apparently already knew) I just wish I called before driving all the way to laurel from Owings Mills

ni
Review №23

House of Dubs is great! Ive had numeric keypads installed on multiple cars and they have done a good job each time. I recently had an issue with one of the keypads and Kevin fixed it for free. Id go back here anytime for custom work and highly recommend them.

Ch
Review №24

Great selection great service

mi
Review №25

Worst place ever this shop is not women friendly at all took my car to get some work done they did a horrible job I don’t think they know what they are doing.

De
Review №26

I stopped in here after weeks of searching for a certain rims for my car. The young lady in there tried a variety of venders via phone with no luck. She did so much more than anybody did at the multiple places I went if I even received help at all. She really tried to find me some rims. Thank you. Even though you couldnt you tried really hard to. I appreciate that. Thanks ..

D
Review №27

Walked in and was given exceptional service on the spot. I brought them wheel to install on my truck. They got everything done and had me out the door in just under 3 hours. They were professional, they went above and beyond what was required of them (wheel well trimming, tire rotation). Plus, they pretty much charged what they quoted me.

F-
Review №28

I’ve dealt with Kevin for a couple vehicles stand up guy. A bit pricey but you get what you pay for.I’m highly disappointed in my last tint job I paid $350 not cheap. And it’s cheap tint bc it doesn’t block UVA lighting. Told to come first thing in the morning 6 hours to get tints, then had to come back bc of bubbles in tints. Only to redo for 3 hours on another day . And I have bubbles that you can visibly see and distracts vision on a group of bubbles. The guy they have now clearly does not know how to do tints. I’ve never had a problem before. I did not receive what I paid for. I’m not sure if I’ll be returning. It took me a lot to write this review bc I’ve reached out with pictures and issue hasn’t been resolved. All windows don’t have that clean look .

Li
Review №29

Super nice people, very helpful and honest

ch
Review №30

I had this place put on tires and spacers on my truck and the spacer were not tightened correctly so my tires were wobbling at first I thought i needed an alignment. But I noticed a lug missing so I go to take the other 7 bolts off with barley applying pressure 4 snap in a row. I call the place to tell them the issue and I get sorry theres nothing we can do thats bullshit I can drive my truck or get to work tomorrow and that all I get.GREAT CUSTOMER SERVICE!

Ta
Review №31

Just came in with a few questions got some good answer the vibe was good will be back to do business as soon as I can. So this is just based on customer service. 5 stars Thanks Kevin

Br
Review №32

The guys at HOD blew my mind away with the outcome of my Saints Tailgate Cooler. When Marlon rolled out my cooler, the finished product was way more than I expected. I cant Thank HOD enough for the excellent work. A new customer for life.

L.
Review №33

Great customer service and very helpful! Staff was knowledgeable and price was reasonable! Great place!

De
Review №34

Very professional and friendly.

Wo
Review №35

I went in this AM to get a new stereo for my car. And while they werent able to get me in today, they provided me with all the information I needed, prices and they did so with a smile. I would definitely go back. And I feel bad bcuz I asked the guy who helped me what his name was and I cant remember but hes brown skin with locs. Thanks again.

Mi
Review №36

Ok these guys are awesome. Billi helped me get the sickest rims. not a long wait for delivery, and installation was quick, professional and the mechanic was very helpful and communicative. while waiting, another guy helped me with stereos. i forgot his name, but he took his time abd knows his products so well. i didnt buy the sound system today, but i am going back when Ive saved up and im buying it there. if you want cool people, with cool stuff, pay these people. i am stoked. my ride looks so good, thank you HOD!!!

Ja
Review №37

Not very woman friendly this shop is dedicated to men only

Da
Review №38

I wish negative stars were possible!! Terrible service!!! No accountability!! 8+ hours to install  a remote start!!!! Absolutely abysmal!!!  Now, I see they have an F rating with better business bureau!!! Poor service and no effort to make things right is a regular occurrence!! Stay away!!!!!

B.
Review №39

Im running Goodyear Eagle F1 summer tires with 20 factory painted rims on my car and most places wont touch them but Kevin at HODs hooked me up so I wouldnt have to go back to the dealer. Easy to work with and the crew there gets you in and out at the time promised. Because Im retired military, Kevin gave me a 10 percent discount on both the replacement tire and both times I came in for a flat which I really appreciated. Definitely will go back the next time I need anything.

Jo
Review №40

Great service. Came in to try fitting some rims on my Lexus. Rims didnt quite fit but everyone was very helpful and didnt get charged a cent. Nice guys.

Di
Review №41

They take their time with the labor like 1 hour just to take the tires off the truck :) but they did a good job with my new rims and tires.. great service thanks guys

br
Review №42

Hands down best prices around black owned business

Je
Review №43

Scheduled an appt for 10am... I show up drop off the car... get a call @ 11am... the employee scheduled to work on my car called out. Aren’t call outs supposed to be before the start of the day? No regard for what I had to go through to get the car there and what I had to go through to now pick up the car since it’s not staying the scheduled time. No offer to reschedule, no apologies, nothing...guess my business isn’t valued🙄

Ge
Review №44

Answer my questions will no hassle

Ma
Review №45

Great custom shop, friendly service, recommend to anyone that wants to spend their money well ...

Yi
Review №46

I told them to give me a price before start and they started the work without any prices or explanations. I kept asking them and they kept saying, they wont know until the work was completed.I was told the work was going to be completed in 2 weeks. They didnt even start the work until 2 weeks of the car sitting in the shop. I didnt get my car back for a month and a half!After the work was complete, they charged me $4500 for the work, which was WAY over priced. How can you charge that much when you charge $2500-$3500 for an entire wrap?The worst part is after I drove the car home and found that some of the pieces were not installed correctly, they refused to take responsibility to take care of the problem.DISHONEST PEOPLE. Buyers beware!

De
Review №47

Poor customer service, my tinted windows had flaws.

ma
Review №48

Excellent service, knowledge great.

ch
Review №49

Great service got them doors up, replace the shocks, superb service

Do
Review №50

Excellent work, I would definitely use them again.

ro
Review №51

Wheels wheels, big wheels everywhere. Financing is available. Wow. If Im dreaming, dont wake me up.

We
Review №52

Great customer service from beginning to end!

Le
Review №53

Horrible service! Spend your money elsewhere

Au
Review №54

Kevin is a good dude and seems to really care about his customers. They also offer a no credit check financing, which helps a lot!

je
Review №55

500 todo a baby stretch on some tires 😴😴😴 gtfo Rene from Honda does a better job for have your cost

Ju
Review №56

I had a 10 a.m appointment, arrive 10 minutes early only to stand outside of the place until around 10:20 am. Workers slowly strolled in, not even caring that they had people waiting. They have HORRIBLE customer service, they took our key and tried walking away without telling us how long, not asking for information or anything. While I see them take in other cars that came in after me as in they only prioritize those they seem to know or prefer working on. After waiting an hour, the car was still in the same spot I parked it in and the key still at the desk where it was left. I had to get the keys and leave. Went right next door to Hallstar and got GREAT SERVICE!!

mt
Review №57

Crooks!!!! I came in to have my wheels mounted and not only did he not have the part he charged me $40 to take off one wheel to tell me that. I believe in paying someone for their time but please let me know what the cost is first instead of making up a price. Bad Business!!!!

JJ
Review №58

Good customer service... Didnt turn me away when i came towards the end of the day...made suggestion to help me decide

Ri
Review №59

Very nice people, pretty well priced for what they do. I had them swap rims and tires out and do a vertical door kit install on my 2013 camaro. The work was done okay, only issue I had with it was it had to be adjusted and fixed a couple of times till it was done correctly. They didnt charge me for any of the adjustments but after that was done Im overall happy with the work just wish it had been right the first time so I didnt have to make mulitpul trips in to get it fixed up. I dont think I would recommend them for door kit installs but everything else they did was stellar.

Ma
Review №60

Great experience. Kevin went above and beyond with his customer service

Er
Review №61

Very professional and took excellent care of me and my car. Had my rims, tires, tint, stereo and alarm done. Will be back for my additions!

to
Review №62

The’re okay. They take their time but dont do the best job! leave bubbles throughout the tint. Feel like if your not cool with the people they dont care to do a good job. Won’t be going back. Gonna get my tint redone by someone else!

Al
Review №63

Trusted ! Rims tires TV and stereo Hard to find someone to trust with your big boy toy my car was treated like royalty and she like she had a major face lift...and everywhere I go people stop and ask where you get your rims & tint done All I can say House Of Dubs..

Th
Review №64

Went in to look around asked about service and prices big shop lots of stuff. But did not use any found something closer to home.

Jo
Review №65

Fair prices. Friendly and knowledgeable workers.

Bi
Review №66

Good rim selection knowledgeable staff decent pricing

De
Review №67

I rate House of Dubs no stars because of the poor service and customer service. I called days ahead to make an appt and showed up on time for my appt. the store opened up 15min late. The employees were moving extremely slow and relaxed. I informed them I had an appt and they took my keys. I sat in the lobby which is a beat up couch in between rims for 45min waiting. My vehicle still didnt move or get drove into the garage for servicing. DONOT WASTE yout time. Hallstar Tint which is right up the block is where you need to be.

Vi
Review №68

I called to ask for pricing for my car to be wrapped. Whoever answered the phone told me I needed to come in to get the prices because my car needed to be looked at. I drove 40 mins for the nonchalant tech to tell me to pick out colors and get a price without anyone looking for my car.Needless to say... Ill be taking my purchase of Rims and a car wrap to another store..... smh

K
Review №69

The owner Kevin is always has time to break down your needs and give expert advice on hooking up your ride. Plan on getting some some rims there next.

Ma
Review №70

I brought a tire in to be mounted and they damaged the tire with no apologies

Os
Review №71

These guys are schemers 300$ to do a easy stretch job nothing wild lmfao y’all tripping

de
Review №72

Great place!

Gi
Review №73

Great.

Li
Review №74

REFUSES TO GIVE BACK TO THE COMMUNITY. Asked to contribute to Laurel HS and they turned us away so rudely.

Er
Review №75

I love this place.

Sh
Review №76

Awesome place for rims

Le
Review №77

The owner kevin makes sure you get taken care of

Wa
Review №78

I had my windows tinted here and now I’m trying to get a MD safety inspection done I’m being told the tint is illegalI went back and talked to the guy and he told me I choose illegal tint for my windows when I never asked for something illegal put on my carNow they are trying to charge $100 for removing it onlyThis is bad business they sell you stuff and don’t tell you it’s illegal so you can go back and charged you to remove itThe guy was even laughing at it

Yv
Review №79

Customer service is always on point!

Bl
Review №80

Nothing to fancy

Br
Review №81

Good Service!

My
Review №82

Poor customer service

Information
44 Photos
82 Comments
3.7 Rating
  • Address:13603 Baltimore Ave, Laurel, MD 20707, United States
  • Site:http://thehouseofdubs.net/
  • Phone:+1 301-498-3827
Categories
  • Car alarm supplier
  • Wheel store
  • Car detailing service
  • Car stereo store
  • Tire shop
  • Truck accessories store
  • Window tinting service
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–5PM
  • Wednesday:Closed
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Accessibility
  • Wheelchair accessible entrance:Yes
Similar organizations