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JRS Auto Repair
14709 Baltimore Ave #3, Laurel, MD 20707, United States
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JRS Auto Repair
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De
Review №1

I came across JRS in 2016, and I have been a faithful customer since. JRS has outstanding customer service and provides quality work. The prices/quotes for service i have had done, are more than reasonable. If you are looking for a place that will fix your car right the first time, provide excellent customer service and amazing prices, then JRS is the spot.

Ri
Review №2

Ive been going to JRS for many years and its the family owned, trusted advisor, auto repair youre seeking. Ive taken relatively new cars and very end-of-life vehicles to them. They have always taken care of great care of me. They honestly told me when a repair wasnt worth it and gave great advice in general. I have never felt over charged and they will direct you to other businesses when a job is not a great fit for them. Very nice, friendly people.

Yv
Review №3

I brought my vehicle in for a noise and ended up getting a complete vehicle check similar to those done at dealerships when they place a value on vehicles. I ended up getting several services that I needed to include a new radiator that had issues. The cost of services was so far under dealerships and other repair shops that so much was saved. My husband and I both have lexus vehicles so they are usually expensive to repair and not all repair shops works on them. This shop is professional, knowledgeable and caring. This is an excellent family owned business that we have finally found that values our vehicles as much as we do.

Re
Review №4

Friendly, honest family business! We take both of our family’s cars to them (20 year old Toyota pickup and a 15 year old Honda hatchback) and they keep them running in great shape. I am a little hesitant to write a review because I don’t want the secret to get out! 😆They are so easy to work with, and make it very convenient to schedule and drop off/pick up at odd hours. The staff communicates very well, explains all of the options, and prices the work fairly. They never pressure us to do unnecessary work, and they are not condescending to female customers. We are lucky to have discovered this great business and plan to use them for years to come.

Am
Review №5

The staff is so friendly and will answer any questions you have! Such great work at an affordable price. Also, a free oil change on your 5th visit - AMAZING. You guys rock!

Ju
Review №6

For a really long time My wife and I were looking to find a good shop who We could trust to take care of our vehicles maintenances and anything needing fixing or attention.That was when We found JRS Auto Repair here in Laurel, MD, and I can honestly say that there customer service is A++, they keep me informed of every aspect of the work they are doing to my vehicle.They do it right the very first time!We get a service We “supposed to get at a dealership” without the price tag and the nonsense.I have to travel a lot because of my job so my wife take her or my car to them so they can take care of anything that needs to be done and she says she feels comfortable knowing there will not be anybody taking advantage of her just because she is a woman anymore and let me tell you, for me that is a peace of mind.

St
Review №7

I love this place and you should definitely bring your vehicle here. They are courteous and friendly and very reasonably priced!

tr
Review №8

The team at JRS are friendly and honest. I have never had an experience where I felt they were gouging me for money. They give an honest diagnosis of the vehicle and ensure you fully understand the repairs before they start the work. I truly appreciate JRS for keeping my car going year after year.

ha
Review №9

I literally don’t know where to begin this place is so amazing….They took a complete look at my Honda Element and fixed her right up in no time and for a wonderfully fair price.This isn’t the kind of place that will deceive you and waste anybody’s money or precious time on repairs that are not needed.Renata was THE most amazing person to deal with and she really knows about cars and repairs! You will be listened to and cared for. Her and the entire team really make this place an absolute gem…The community is beyond lucky to have a place like JRS. Local heroes, straight up.Ive never ever been happier to pay for car service than I was at JRS Auto Repair.

Ha
Review №10

Great people and trustworthy. I got more value and understanding regarding my 2010.Volvo than working with the dealership. JRS was more detailed and explained the situation much better. I will be returning to JRS to service all of my cars. I wished I found this company a few years ago.

St
Review №11

I have been coming to JRs for like 10 years, and after I got married my wife has been coming here also. The staff is always awesome and honest with you. I have and will continue to recommend JRs to anyone that I hear is having issues with their vehicle.

Ch
Review №12

I’ve used JRS Auto for my automotive services for the last three years. From routine service to more in-depth and complex maintenance. They’ve always been timely, professional, and reasonably priced. I plan on continuing to use them while I live in the area.

Ka
Review №13

I’ve used there services twice, and left happy both. Very professional, timely manner and keep you update on everything

Co
Review №14

They were willing to not do my repairs but they did it in a professional timely manner that a lot of shops do not have I’d recommend Jrs for anything and this is coming from a bmw owner so if tht doesn’t speak volume your just gonna miss out i appreciate you guys

vi
Review №15

Amazing customer service. Honest and incredibly fast. They were also very knowledgeable about my BMW which is rare to find. They took complete care of my vehicle and even showed me the parts that had to be replaced. I will never go anywhere else with my car. I am so grateful to them and the work they did. Now i drive my car with confidence knowing they checked everything from top to bottom. I wish i could give them 10 stars!!!

Jo
Review №16

This place is awesome! I have been trying for years to get some of the nosies on my car fixed. This place is not only professional and do good work they are also honest. I would recommend anybody to come here for any car trouble.

Am
Review №17

JRS is the best auto shop I have been too. They are very professional and kind. As someone who is not that familiar with car repairs, they are fully transparent and are honest with what they are doing as well as their recommendations which is truly a breath or fresh air. I cannot recommend this place enough.

He
Review №18

JRS Auto has been my go to car service provider for almost 10 years and have never disappointed me on the services needed on my car. All my cars have gone to them and the service has been impeccable.Courteous service, even during this pandemic you are greeted with a smile, and great pricing. If you need parts, they will shop around for parts to get you the best deals.If you are looking for your car to be derived, definitely contact JRS Auto!

Jo
Review №19

JRS takes great care of my car. My husband found this shop about 3 years ago and we go to them for all our car services. They have my 2009 Nissan Altima running as smooth as the first day I brought her. They always provide me detailed diagnosis of my car which allows me to budget for the key major repairs while keeping me informed on upcoming repairs necessary to keep my car going. I truly value their honesty on my car and their customer service.

Ch
Review №20

Wow, wow wow!! By far one of the best if not the best experience I’ve had with a workshop. I am ALWAYS treated with respect and professionalism. They are knowledgeable and extremely willing to assist wherever possible. Renata and Cat are some of the most genuine people you will find in the business. Please look no further bring your vehicle here and have the peace of mind you need.

Pj
Review №21

I’ve been looking for a mechanic/shop for years and I found one. They recognized issues with my car that I never mentioned. The ladies at the front desk are very knowledgeable. I love the way my car drives after their service.

Mo
Review №22

As long as I live within a reasonable distance, I will not take my car to anyone but Renata and her Dad for repairs. The customer service is top notch and I can tell they really care about their customers. They focus on getting it right the first time and they do quality work. Renata is super helpful and great at communicating whats going on with my vehicle. She explains all of the repairs and their necessity in laymans terms prior to completing them. Im always in the loop about whats going on with my vehicle when my vehicle is with JRS Auto and Im confident that the work is reliable and trustworthy. They dont try to nickel and dime me and they actively search for ways to save me money when they have my vehicle. I can trust them, their recommendations, and their work! I highly recommend this shop!

Ti
Review №23

Very happy with my services and really loved my friendly interactions with the staff. Felt like I’ve known them for years in how warm they treated me. I didn’t feel pushed into making any repairs I wasn’t financially ready for and I liked how they kept me so update. Coincidentally my brother has been going to them also, another great sign for me. Definitely will be recommending to everyone I know!

JP
Review №24

This by far has been the most personable, customer focused and trustworthy auto service I have ever experienced. I highly recommend using JRS for both your personal and business auto needs. They are awesome.

G.
Review №25

I have been a loyal customer ofJRS for over 10 years. The staff is friendly and helpful. They take the time to explain the situation and repairs prior to making the repairs. They will also work with you if you need assistance. I have 4 vehicles and I trust them to JRS.

Kr
Review №26

Always honest and reliable. Thanks for another smooth fix!

De
Review №27

Definitely recommend. The customer service is far and above anything Ive ever received at any other auto repair shop. They can handle almost anything and way better value than going to the dealer.And they always provide you with a detailed explanation of whats wrong and whats needed to fix it. You can tell they care about their customers, and they earn your repeat business.

Sa
Review №28

I absolutely love them! I know that if when I take my car to them they are going to a great job and explain to me as thoroughly as possible what was done to my car so that I am fully informed

Bo
Review №29

I normally don’t write reviews for service I receive weather good or bad but with my current experience with JRS AUTO REPAIRS, I must say this was the best service I have ever received in a long time from anywhere. The level of their professionalism and transparency surpasses any dealership and local mechanics I have ever dealt with.I was ecstatic when the lady (Renata) told me they could come to my house to pick up my car for service. I couldn’t believe that level of service, I had to drive to their location in laurel MD to make sure such business existed.My car was picked up from my house as they promised, they called me back within 3 hours to let me know the issue my car was having. They actually took pictures of the issues and sent it to me via email, they explained to me what needed to be fixed first and last. I was able to make my decision based on their recommendations because it was thorough and understandable.I was so thrilled about their level of expertise, attention to details, and the utmost customer service I received, I had no choice but to fix everything that wrong with my car. Now my car drives like a brand new car. No kidding! Did I mention they called Uber for me 3 times to pick me up from my house and they did not charge me for it?I’m happy that I have found a great mechanic shop that understand the importance of customer service and referrals. I’m so grateful for these guys and I will continue to patronize their business. Thank you guys!

Mi
Review №30

I would like to thank JR for keeping my 1994 Honda Accord EX on the road. This car is 29 years old and runs good. It doesnt matter how old the car is. When others say there is no hope, he always find the solution and fix the problems. He is very knowledgeable when it comes to cars. So please, please, please check JR Automotive out!!! You will get good results, and less headache to worry about Prices are absolutly reasonable. I recommend you giving him the time you will not regret it!!!

ca
Review №31

Awesome service, friendly staff, and very fair prices. Would highly recommend for any vehicle repair or maintenance.

Di
Review №32

This company consistently saves me money over going to the dealer while providing equal service. I told the lead mechanic Im so happy I found them. Support local small business and your wallet.

Da
Review №33

Have been here multiple times and every time they are awesome. I live in Glen Burnie but make the 30 minute drive to have them look at my car. Very friendly and have great customer service.

Kr
Review №34

I know there isn’t a shortage of auto repair shops around. However, JRS Auto is the BEST place to go for repairs in Prince George’s County. The family-owned business not only provides reasonable prices for work; but amazing customer service and trustworthy diagnostics. Renata is honest and always takes the time to thoroughly explain issues with my car. Sometimes it takes several explanations until I truly understand what’s going on. But she never gets frustrated! I just Love if I need a ride to or from work it’s always provided for me.Furthermore, I appreciate how I always get a report of what was done and recommended repairs for future visits. The business also has a customer rewards program and financing option for major car repairs. After spending 13 years going to a local competitor; I recently made JRS my permanent repair home. The work that has been done not only on my car, but family members exceeded my expectations and I couldn’t be more thankful. If you are looking for an auto repair shop that will provide peace of mind than look no further than JRS. Trust me you won’t be disappointed!

Me
Review №35

The service received at JRS was excellent. I spoke with Renata all of the time and she was able to walk me through most of my fears in regards to needed repairs. She has a wealth of knowledge and thats refreshing. When i picked my car up i was extremely happy with the difference in driving power and the feel.

Ro
Review №36

I had an amazing experience. Family owned and it shows! Great communication not only with me but between the staff. I appreciated the honesty of the mechanics. Prices were excellent. They went up and above for me. Made me feel welcome! I am now a customer for life!!!

Ti
Review №37

I have been going to this shop for well over 9 years to repair and maintenance all of my vehicles (hybrids too). They are clean, great at finding the root cause, as well as, fixing the issue right the 1st time so that the problems will not occur again. I also liked that they provided a list of future repairs and suggestions. I appreciate the support, texts and call updates, and transparency that Renata, Mr. Jr, and their team shows each customer. I would recommend anyone in the DMV to take their car here.

P
Review №38

This place deserves 10 stars. Its hard to find good and honest mechanics. I drove my car to JRS with my engine and tire light on. I was terrified of how much they would try to charge me to check my engine light. Instead, Renata informed me that due to their schedule, I wouldnt be able to have it checked. She went down a list of things that could possibly trigger the light and informed her dad to check for those things. I got my scheduled oil change done and left the lot with my engine light off. I wouldnt go anywhere else at this point for car service.

Pr
Review №39

Renata at the front desk was very welcoming upon arrival. I brought my car to them for a strange noise that was coming from the rear breaks. I had already taken it to several other shops including NTB only to pay them and hear the exact same noise right after I left their shop. I was just about ready to give up on fixing it but I’m glad I tried one last time with JRS. After my car was assessed, Renata called me. She was very thorough in explaining what was going on with my car & what would be the most cost effective solution. Also, the shop closes at 5:00 and I don’t get off work until 5:30 but they had a very organized system in place to ensure that I would still be able to pick up my car that evening. Overall, I had an excellent experience at JRS & I will be recommending them to my family/friends.

Sh
Review №40

I had shocks and struts done.I am pleased with the service.

Re
Review №41

Although this review is way over due, the sentiment and wonderful experiences never fades with JRS Auto. I have been a customer with JRS Auto for over 2 years and couldn’t be happier with their service. Their skill, knowledge, and expertise has been the ONLY reason my car is still running safely today. Not only is their customer service top notch, but they take the time to explain and go over everything so you as a customer have the best understanding every step of the way. I can’t count how many times they have saved me when I have had car trouble, or all the times they go out of their way to accommodate me. I have personally received pictures via text to show the process and parts for my car repair, detailed phone calls to walk me through repairs, and such a warm family friendly environment that has made the difference when it comes to getting work done on my car. Nothing but open, honest, amazing work! I would give them unlimited stars if possible!

Gr
Review №42

JRS is by far the best shop Ive been to in the area. Not only do they stand behind their work but are up front and honest about all repairs. If youre looking for affordable auto repairs look no further.UPDATE - 9/5/2018 - Another 5 Star experience with JRS!! From their first class customer care to their competitive pricing and quality service you wont find anywhere better to have work done in the Laurel area. Do yourself a favor and go with JRS Auto! Thank You!

Do
Review №43

Ive been coming to them for years. I completely trust them with the service of all my vehicle. Their pricing is fair and the quality of service is excellent.

Ki
Review №44

There was a time when I couldn’t get anyone to work on my car because it was a Audi. When I found JRS repair shop, they welcome me and provided nothing but excellent service. They know my car from inside and out. I have been going to them for about 4 years now. I like to give thanks to Renata. You and your family are best.

Ms
Review №45

JRS always do a great job. The lady at the front desk is personable and very knowledgeable and explains your Repairs in plain English. I never feel cheated here.

De
Review №46

I was very pleased with the service I received at JRS Auto Repair. Renata was very kind and knowledgeable, and she took the time to explain the work that was done. I did not feel rushed, even though I was there to pick up my vehicle just before their closing time. The prices were great, and I especially appreciated the military discount! I will definitely be back for future service of my vehicle.

Li
Review №47

Wonderful experience! I selected JRS Auto based on the reviews, but after speaking with the front desk representative, I felt completely comfortable going there. I was given an accurate quote, different options, and was given an appointment right away. When I got there, they had the part ready and repaired my car in about 20 minutes. Wonderful service! I think I found my new auto repair shop!

Ma
Review №48

The staff were very supportive and informative, which is important while making decisions on repairs. They went the extra mile and contacted out of market vendors to make sure I had the correct information to make a informed decision. They were helpful and courteous at all times and have always been supportive on any preventive and follow-up work. I would recommend their services for anyone. This is important if one is new to the area as I was. Thank You, JRS!

Ne
Review №49

Amazing work done by the team at JRS Auto. Customer service by Renata is above all else, and theyre an extremely accommodating and caring family-run auto shop. I will definitely be back here for all future work I need done. It is difficult to find the right auto-repair shop, but JRS Auto has my vote for price, excellence of service, and their general care for their customers!

Pa
Review №50

Helpful and honest! Would definitely recommend them to anyone with car issues!

Ma
Review №51

BEST place to take your car hands down. Family owned and operated, and honestly the kindest people Ive met in this field. I totally trust JRS with my car and really appreciated how knowledgeable they were about all things mechanics. Not to mention, the chocolate cakes are worth the visit :)

Sa
Review №52

I have been coming here about 5 years now with 2 different vehicles and the service is excellent. JRS is trustworthy and knows what they are doing. Whenever I have something that needs fixed everything is explained to me and priced out and if anything needs added I am always told before. I recommend this to everyone I know when they ask about somewhere to get the vehicle repaired.

Ri
Review №53

Went to JRS because of all of the wonderful online reviews and I found that they were well worth it. They performed a pretty extensive repair (half of my trucks engines lifters had failed) for a great price in the time that they promised... they even walked through what they did and showed me the parts that removed afterwards. Super professional, super knowledgeable, and again.. delivered on-time at a great price. I will definitely go to them for maintenance and repairs in the future, and would highly recommend them to anybody who needs work done on their vehicle.

Tr
Review №54

Best customer service ever had thanks to the two ladies perfect service would recommend

Ca
Review №55

JRS is a real find! I have the highest confidence in the honesty, integrity, workmanship, knowledge, fairness, and pricing of JRS. They also work hard to find rare parts and to get the best prices for their customers on parts. My questions are always answered thoroughly in terms I can understand. I always feel welcome and appreciated at JRS.

Ja
Review №56

Love these guys! Theyre honest and thats not easy to come by in todays world.

Je
Review №57

Very professional staff and wallet friendly services. They always look out for the customer and give you options before they actually start working on your car so you can decide whats more cost effective for you. I knew them through my husband who has been using their services for more than 8 years. Good and fast service turn around. Highly recommend them.

D
Review №58

I was recently told by the dealer where I purchased my vehicle that I needed new brakes and rotors. I thought maybe it might need brakes at least since I had put about 75k miles on it since I bought it. Anyway I didnt like the quote I received and went over to JRs to get an estimate. After inspecting the vehicle, JR was able to determine that I didnt need brakes or rotors at all. Saved me a bunch of money and time. So good to know that there are honest people in the auto repair industry these days. I have been taking my older cars here for years and have always been treated fairly by Renata and her father. This is just the first time Ive posted a review but I highly recommend this business!!

Ro
Review №59

JRS is a great resource! I had a serious problem with the steering on my 13 year-old Scion and brought it to JRS. It turned out that what I thought was a failed power steering pump was actually just a bad hose. (Jiffy Lube had previously told me that the power steering fluid level was fine.) As always, JRS gave me an accurate diagnosis and prompt, friendly service at a very reasonable price.

Lo
Review №60

I have been a customer of JRS Auto for many years. I have recommended them to many friends because of the quality service I have always received. The staff is friendly and Renata can explain car repairs in a way that even I can understand. Im so happy I found a family run business that I can trust.

ve
Review №61

After deliberating whether to have my car serviced at the Dealer or take my brothers advice and try JRS Auto Repair; I decided to listen to my younger brother. I was informed by the Dealer that I really needed brakes and shouldnt EVER drive my car (back up car); til I have the brakes replaced. They gave me an estimate of close to $800.00. Since my Highlander is really the family back up car; I decided to wait to have the brakes replaced. Well.... as it turns out my car DIDNT need brakes at ALL! I was speechless when Renata shared this information; I insisted that she have the mechanic double and triple check. They followed through and I left there with a smile and saved MUCH money! The lesson for me.... trust JRS Auto Repair! The entire staff displayed the utmost professionalism from the moment I set up my appointment until the moment I picked up my car! I have nothing but good things to share about JRS Auto Repair!!

F
Review №62

I have come to find Jrs Auto Repair very dependable. Junior really goes the extra mile to ensure my vehicle is in perfect working order by the time it leaves his shop. He will give you his best assurance on his work and more or less a guarantee on the outcome. It really is pleasant when a business goes above and beyond what the dealer can do. Junior whos establishment runs a well oiled professional outfit surpasses its known name. I would highly recommend JRs Auto Repair to anybody from an oil change to an overhaul. These guys know their stuff and the quality of their work speaks in leaps and bounds.

er
Review №63

Hey Junior/Renata, I just I want to thank you to make me feel like I am part of your family and take care of me every time that I need. From what I experience with you guys, already for a couple of years over my cars, I have absolutely no doubt on your professionalism and honesty; you are very meticulous on every little detail and because of that I feel confidence to say that I will not be that guy on the road with a broken car because they are running really good and my wife and I are really happy for that; specially that one of my cars is old and it was in need of special attention.Also, I have to say that when I use to compare prices, what you charge me, compare with others was far less; now I do not even think on to compare prices.From my wife and I, thank you and I really appreciate your caring.Ernesto and Maria

Ca
Review №64

JR’s has been my go to spot for repairs on my Vehicles. i have taken about 3 cars to them so far and i have nothing but GREAT outcomes. my latest toy is a 99 BMW 528i . i go the toy knowing there were a few issues that needed to be addressed. I schedule my appt with JRs and of course after the first trip they got my baby right. i will Scheduling more appts with them. WONDERFUL professionalism from everyone. Pops will speak with you directly, where a lot of Mechanics stay behind the scene and you never meet them. I HIGHLY recommend JRs for your next repair. VERY AFFORDABLE and they dont try to work you for other issues on your Vehicle.

St
Review №65

I thought JRS Auto Repair is a great business, with friendly staff members, and they are very reasonable on pricing. They treated me like family. I will recommend JRS Auto Repair to anyone with car troubles... Excellent.

Ch
Review №66

Its hard to find an honest mechanic that you can trust. Its even harder to find an honest mechanic that you can trust and that does excellent work! If you have been searching around for the BEST place that you can take your car, search no more and go to JRS Auto Repair Shop! I was referred to JRS by a close friend of mine after I found out that my engine was steaming one morning. JR took a look at my car on the same day and took time to explain to me exactly what he thought the problem could be. What I really appreciated about JR was his HONESTY! He didnt rush to make a diagnosis and try to charge me for things I didnt need. After I got a quick appointment to bring my car back, he did a very thorough road test and he took time to thoroughly diagnose the problem so that there would not be unnecessary repairs. JR is a great guy! He is somebody you can trust and who does excellent work! Dont search any further, call JR

Ke
Review №67

I have been taking my car to JRs for over 5 years. The work they do is excellent. They make you feel like you are the most important customer they have. I have used them for routine maintenance as well as major work and I could not be more satisfied. JR and Renata really care about their customers. Friendly warm atmosphere and excellent customer service. I highly recommend them.

Fa
Review №68

My second time coming here for an oil change, and I plan on coming here for any future services. Their prices are very reasonable and the staff is friendly and welcoming. Both times they were able to fit me in early in the morning so I was in and out in under 40 minutes. Excellent customer service!

Am
Review №69

When I sought out JRS for a second opinion on brakes for my Ford C-Max, I was somewhat leery as I always am. But I trusted the reviews I read online, gave them a try, and am so thrilled that I did! Renata and her team went out of their way to make me feel comfortable and knowledgeable. She took the time to carefully explain the work they recommended on the vehicle, and what all my options were to repair, in the most cost effective way. A true gem! Ive already scheduled my next oil change with them (due next week) and will undoubtedly look to them as my go-to source for any future repairs.

Kr
Review №70

From the time you walk in until the time you leave youre treated like family. Ive been coming here for about 6 years and I love the personal interaction with JR himself and he explains everything in detail and he makes sure you understand the process. He is quick, efficient and affordable!!! Thank you JR and staff. I am a loyal customer and will NOT trust anyone else with my car!!!! THANKS AGAIN!!!

Mi
Review №71

JRS has been working on my Mercedes since I bought it almost 5 years ago. Every time I call about any noise or issue, Renata always tells me to come by. Through these years of quality service, excellent customer service, and just and all around awesome experience, I feel like we are more friends or family than just a customer. I even call her dad, Dad!!!! Its hard to find a honest mechanic that wont try to rob you or take advantage of me. They always take time to properly explain everything to me!!! I couldnt ask for a better mechanic!!! I would tell anyone that wants quality work to come to JRS, just dont come on days I need service...lol!!! Thanks for everything Renata, Dad, and team!!! I appreciate yall and thankful that I have yall!!

Mi
Review №72

This is a humble family owned business with great service. They service electrical as well as mechanical repairs which also include Maryland State Inspections. Renata, who works the service desk is a very sweet woman who is also very knowledgeable about a wide variety of parts and vehicles. I will definitely be coming here again.

Ra
Review №73

Love this place..I hit a pothole in my mustang and immediately knew I had tore something up so I took it to a mechanic that I normally go to and was told that my problem couldnt be fixed and that I would have to replace my entire exhaust system. Not wanting to spend 1000.00 I decided to get a second opinion so I remembered that JRS was just around the corner from my job so I took my car and dropped it off and received a phone call a short time later saying that they didnt have to replace my entire exhaust system. They repaired it and saved me alot of money. Not to mention the friendly service you get...when I dropped my car off they even offered to give me a ride if I needed one. One last thing thanks for fixing my seat. I will forever be a customer and will recommend you to all my family and friends.

Eu
Review №74

These guys are really good. I have taken different problems to them and each time, they fix it to my fullest satisfaction without any regrets. The people are also really nice. They are not rude like there are in some popular shops I have been to. I will go there again and again.

Ve
Review №75

It is such a relief to find an honest and reliable auto repair shop! I especially appreciate how I was kept abreast with what was happening with the car. Nothing was done without prior explanation and consent. I was shown the worn or broken parts and even offered a ride home. They are very thorough as well. I am completely satisfied and highly recommend JRS Auto.

Do
Review №76

JRS Auto is my go to shop for quality service and a great price. Also, most importantly is for their honesty as well. In the auto industry this is a rare attribute. I have been taking my cars (2 Jaguars, Altima and a BMW) here for over seven years without any issues. I especially recommend this spot for anyone who owns a luxury vehicle, they saved me so much money over the years.

Ha
Review №77

Very helpful! My car is pretty old and has its share of issues. Renata and the team at JRs are reliable and honest, with very fair pricing. Im not going anywhere else with my car!

Ru
Review №78

JRs is everything you want your mechanic to be. They are excellent at communicating, they are honest, and they really care about doing a good job and keeping their clients happy. In the past I have met a few condescending or dishonest mechanics, so it was a relief to find friendly folks who I can trust!I also appreciate how convenient it is to work with them. They are great with paperwork and accommodating our schedule so that we dont have to take time off work (they have set it up so you can authorize work electronically, and drop off or pick up your car even when the shop is closed).

Al
Review №79

JRS Auto Repair’s level of service is spectacular! I called to get an inspection and they were able to fit me in the same day. Upon inspection I found out that I needed tires. Renata called to order the tires and even called me an Uber, so I didn’t have to wait at the shop. She is truly knowledgeable about vehicles and has impeccable customer service skills. I would gladly recommend JRS Auto Repair to anyone looking for repair services.

Ca
Review №80

Been going to JRS for all of my familys car needs for the past couple of years - they are terrific. Renata at the front desk is always so helpful and friendly and they really work to get you to best deal. They let you know the facts - they wont do work on your car that is unnecessary, which I really appreciate!

Tr
Review №81

Thank you for your professionalism and attention to detail. Junior, Renata and the whole staff are always accommodating and go above and beyond to try to find ways to save you money, which is a big deal when dealing with foreign made vehicles. We would not think of going anywhere else for service. Thanks again, you folks are the best. Raymond......

Ro
Review №82

JRS Auto Repair is an awesome place to take your car for repairs and diagnostic checks. I took my car to replace my radiator the work was of superb quality and the cost of the repair was better than expected compared to other auto repair quotes. The staff was very knowledgeable and professional! I highly recommend JRS for any repairs needed!

me
Review №83

This was my second visit to JRS for car service, and I continue to be delighted with their technical expertise, reasonable cost, and customer courtesy. I plan to stay with JRS for all my car care. I have a cherished Camry thats lasted nearly 2 decades, so good diagostics and repair are critical to keeping it reliable and safe. I feel secure with the skill and integrity of JRS Auto Repair.

Pa
Review №84

I wont go anywhere else. Renata goes out of her way to make sure I get what I need at the most cost-efficient prices. They have wifi, a place to sit and work, but most importantly, I trust them with my car. Customer service, expertise, thoughtful recommendations, and good prices. Its all I need.

Li
Review №85

I needed to have front brakes fixed. They resurfaced rather than replaced the rotors which saved me around $100. They are an honest repair shop with reasonable charges.

Ve
Review №86

Renata was extremely friendly and helpful! I loved the constant communication while my truck was being serviced. I will definitely be back!

Sh
Review №87

JRS worked diligently to diagnose and repair my car in a timely and cost effective way, which is the expectation at a shop. JRS earned 5 stars in my book for IMPECCABLE customer service. They went above and beyond in every way!Thank you!

Jo
Review №88

These folks are simply the BEST auto mechanics I have ever found. They are extremely honest. They will tell you what is wrong with your car and nothing else. They will not try to sell you something that you dont need and may not be able to afford. They always tell me, this this to be fixed now. However, in the next three months you will have to fix .....Ever repair they have done for me is excellent. I never have to go back and say, You forgot to do this.Plus, they are family run. Junior, the father, owns the place is accompanied by his wife and daughter Renata who answers the phone. I have to say this about Junior. He is extremely smart. Ask him anything about your car and he will provide you an in depth answer. They are also very customer friendly. They help with transportation to and from their shop. Their waiting room in very comfortable and clean. I cant say enough good things about JRS Auto Repair. Try them yourself and see if you come away with the same impression.Joanne P.

Ju
Review №89

Great Job as Usual! I have been coming to JRs for over 6 years to maintain my cars and have always had a great experience. Not only do they do a great job but they always give me good advice when needed for taking care of my vehicles.

Le
Review №90

This is my first experience with JRS Auto Repair. I found them by searching Google for Repair Shops in Laurel, MD. I picked them because they had the best reviews. Starting with my first phone call to the shop I had an excellent experience with the JRS staff. The receptionist did a great job of explaining the service process to me. Ive dealt with a lot of Auto Repair shops over the years and usually after speaking with a mechanic or manager I leave feeling like Ive been hustled or that theyre just trying to find things to increase the cost of the service. I honestly didnt feel that way with JRS. They explained my options clearly. When I picked my truck up the mechanic made a point to come up to the front desk, greet me and show me the worn wheel bearing hub that needed to be replaced. The work I needed was pricey, but from what I researched I didnt feel as if I was being over-charged. They charge about $40-something to diagnose your issue but waive the fee if you allow them to repair your vehicle. The most important part for me was the warranty I got on the equipment, fast turnaround time, and the fact that I didnt leave their shop feeling like I just got screwed or hustled. Overall, I am very likely to do business with JRS again.

M
Review №91

I am a former Maryland State Trooper and I owned a 1998 Ford Expedition with 250k plus miles on the odometer. I thought about getting rid of the truck until I took it to JRS Auto Repair. The truck performed so well that I kept it for another 50k miles. I also took my wifes car there with the same results. I recommend JRS without any hesitation.

An
Review №92

They were great and taken care of under warranty repairs on a vehicle purchase. Replaced the engine on a vehicle I purchased and still honored the warranty even though I was not the owner when the engine was replaced. Staff I encountered were friendly and very helpful.

Se
Review №93

Amazing auto repair shop. Honest mechanics and amazing customer care. So bummed to be moving away. I cannot recommend this place enough.

Em
Review №94

I called this shop to check out a new noise in my recent used car purchase. The woman who answered the phone was super friendly and helpful. She promised to call back to see if they could get me in. When she returned my call super helpful again, and was able to get me in within the hour. It was a little hard to find the place but if you can find the Laurel Commerce Center youre there!They checked my car and fixed it within an hour and it was barely $60 . I know Im spelling her name wrong but Renada, who was on the phone and was the individual who manned the desk, and processed everything was doing 18 things at once never lost her cool, friendly demeanor. Shes also bilingual! Definitely recommend and I think Ive found a mechanic that I can call my mechanic.

Na
Review №95

We have been going to JRS for years. They do a great job on our 2003 Audi. Renata at the front desk is very courteous and responsive and professional. The work is always done really well and we appreciate all the suggestions and recommendations. You dont find an honest shop now that will tell you that the car needs 3K worth of work but can be done in stages rather then all at once since we all understand 3K is a lot of money. And we appreciate the fact that these people seem to actually care about the cars and the customers and not making money off of people. We are their customers for life and recommend them to all our friends and neighbors. We are taking my out of state father-in-laws car there as I type this, and I am certain it will be fixed the best way possible.

Ju
Review №96

They stand behind their work.. Renata at the front desk has great customer service and has mechanical knowledge of all vehicles. I can bring my car here with no worries that the work will be done properly. DefinItely the best Auto Repair shop in Laurel!

Ma
Review №97

I recommended highly the service of JRS Auto Repair, the office manager and owner is very knowledgeable about automobile and the need of service that you need to be done in your car. They treat you with kindness and theyre thrust word the. I have known them for over 22years.

Ga
Review №98

I felt extremely uncomfortable at this repair shop, Owner and his daughter a little rough around the edges. After looking at my car for the repairs I needed, I just did not feel I trusted them. I did not like the fact they priced cheap parts. When I asked to price better parts I was told if you come back in for the repair I will price it then. WHAT??? When I declined the repairs they felt it necessary to start speaking in a foreign language. Went else where and got my car fixed with the better parts.

Ry
Review №99

Excellent customer service. They were able to fit me into the schedule and got my car done quickly. They answered any questions and explained things well.

Me
Review №100

Great communication before and after repairs in the six months Ive been working with them. Recommendations have held true with time, and repairs are also holding up well :) Very pleased on all counts.

Information
22 Photos
100 Comments
4.9 Rating
  • Address:14709 Baltimore Ave #3, Laurel, MD 20707, United States
  • Site:https://facebook.com/JRSAUTOREPAIR19/
  • Phone:+1 301-604-9077
Categories
  • Brake shop
  • Mechanic
  • Car repair and maintenance
  • Diagnostic center
  • Engine rebuilding service
  • Muffler shop
  • Oil change service
  • Tire shop
  • Transmission shop
  • Vehicle inspection
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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