The greatest place! Awesome people! I havent had a lot of experience with body shop repair but this has been the best and my truck looks awesome! Thanks to everyone involved!
Great people great job they do recommend them highly
We had a bumper bender on my wifes 2011 Altima, they repaired it to the point you couldnt tell what or where happened. Michael was very helpful and friendly doing the estimate and answering my questions. Highly recommend
Best body shop. I have used since 1968.
Great place. Will have them doing my repair work on my car very soon. Fantastic people there.
When they say They work for you, not the insurance company They mean it.I had to fight tooth and nail with progressive about using junk parts on my car. The folks at Roy Rodgers was patient and helpful in getting the best parts for my repair.Wife said The car looks better than newThanks Michael and Roy Rodgers crew.
They were professional and courteous. Got the job completed ahead of time.
Excellent body shop. The people are very friendly!
They did exactly what they said they would do. Great customer service, quick response, great auto paint and body work. Very satisfied and would recommend to family & friends!!!
Everyone was very helpful, nice and polite.Best work from any body shop I ever been too.A special thanks to Micheal and Teresa for making us feel welcome and confident the work would be done right and in a timely manner.Also, the detail man Brandon did a great job detailing our van.
I am very satisfied with the repairs to my vehicle that were completed by this body shop. My vehicle was ready when promised and appeared to have been detailed in, and outside as well. Kudos and thank you very much for a job very well done. Definitely a five star rating!
Estimates are great they are just pretty pricey compared to competitors
I had some hail damage repaired at one of those fly by night repair services. They pulled a plug of paint off my driver side door while pulling dents out. They’re tried to patch the spot and it looked terrible. I took my truck to Roy Rodger so they could make it right and now it looks like it never happened. Everyone at Roy Rodgers was very professional and I am very pleased with the work. Thanks guys!
Installed spray on bedliner. Told me it would take 1/2 a day. The first time they didn’t do the bottom two inches of the tail gate citing it would keep the gate from closing. There was nearly a 1” gap between this part of the gate and the bed of the truck when it was closed. There was also a gash in the fender well that you could see the paint in. They did finish the tailgate same day. It looks like they sprayed black paint in the gash so you couldn’t see the paint and told me that was really all they could do. Ended up taking all day and multiple trips up there. Just wasn’t satisfied with that kind of service for $450.00 plus tax.
Tracy and everyone there are extremely kind, helpful, knowledgeable, & skilled. They were able to give me an estimate the same day I first called, which took about 30 minutes. They took care of all communications with my insurance company, resulting in me paying my deductible & not a dime more. In less than a week, they had my car back to me in great condition and looking brand new - even washed it for me! I would absolutely recommend them, you will be very satisfied!
I have used Roy Rogers Body Shop several times over the last 15 or so years. Just picked my truck up today. Michael and the guys always take excellent care of me and my vehicles. Great customer service and even better repair work. I wouldn’t take my vehicles anywhere else.
Got my sons f250 fixed from the hailstorm damage. It looks like it did the day it came off the lot. They did a amazing job as always.
The guys at Roy Rogers were great. Michael Butler went above and beyond to ensure i got my car finished on a tight time frame. Highly recommended!
MICHAEL KEPT ME POSTED ABOUT EVERYTHING CONCERNING MY CAR....ALSO, WE WERE KEEPING IN TOUCH CONCERNING ABOUT MY CAR INSURANCE.ROY ROGERS DID A FANTASTIC JOB ON REPAIRS TO THE CAR INCLUDING CLEANING IT. THANK YOU ROY ROGERS. BODY SHOP AND MICHAEL(NICE PERSONALITY).
We could not be more pleased with our experience with Roy Rogers Body Shop of Laurel, MS. Not only were they friendly, but they made the entire transaction from start to finish a breeze. My vehicle looks brand new again! They even washed and vacuumed it for me which was a nice surprise. They have my highest recommendation.
Roy Rogers Body Shop is the #1 auto repair shop in the area. Everyone is friendly and courteous, and I can always depend on them doing a superior job. I am always satisfied with their awesome service.
The staff is extremely polite and professional. Highly recommend this shop for any necessary repairs. OEM parts used in the repair. Cant thank them enough for turning a bad situation (the accident) into a pleasant experience. Thanks again for everything Michael!
Outstanding customer service!
Because the virus it took longer than I suspected 3 weeks but they did a really good job
Very professional. The part came in as promised and was installed perfectly and on time.
Received excellent customer service as I was kept informed start to finish. Tracy was a pleasure to deal with.Would recommend Roy Rogers Body Shop to anyone in need of repair.
I was totally pleased with the repairs to my SUV and the service I received from the staff at Roy Rogers Body Shop. I was kept informed every step of the way and they coordinated arrangements between my insurance company and the rental car company also.
Good!
I was on a trip and on the way home about 300 miles left I had an accident on I59. I was lucky that Roy Rodgers was on call to retrieve my car and take me to the nearest Hotel. My car received extensive damage and they did an excellent job bring her back to life. I dealt with Tracy and his staff, they are very polite and professional. The repair was done faster than I really expected.
I had a great experience at Roy Rogers! Thomas assessed the damage to my vehicle, took photos, and immediately loaded it all in the computer and emailed me an detailed estimate to forward to my insurance company. The repairs were flawless, cant even tell where it was fixed! I highly recommend this body shop!Teresa Powell
Great service! Easy to work with and to coordinate estimates with our insurance company.
Great place to go to all the way around friendly people they will work with you financially and above all they do really good work just ask for mike
Too expensive
Well please nice people well pleased with there work
Wonderful customer service. Very professional and polite.
They do great work and they have great friendly service.
I had a great experience. My bed liner looks really clean, and it took the 4 hours I was quoted. Thanks, guys!
A little disappointed with a few minor issues, but overall really nice people and did a good job..
Professional service completed with upmost integrity!
Refused to properly fix the bid liner I got installed by them.
Love this place can fix almost anything
I was kind of disappointed they didnt do the work today I actually needed to done and was going to be really costly also I was only there to get an estimate to I wasnt looking to get ahead of other potential customers that you have on your business since you are so busy and you do write a lot of commercials you know I understand this and even on a 10-year old car I need to be treated with respect like everyone else even though it was after your business hours excuse me
Took care of everything when someone else hit me and damaged my bumper and custom hitch cover. They took care of everything, even ordering my custom hitch cover.
I had an accident while working in Mississippi Roy rogers did a major front end repair on my Tacoma and did a great job looks brand new Kevin T.
Friendly, helpful service.
Its okay