I guess they are manipulating the reviews.I left a review 3-weeks ago. Somehow, it was removed. So, I am writing the same thing here again. They left a comment on my review before it was deleted. The comment was that everything was my problem, not their problem. I just got service, and how can it be my problem?The removed review is like below.================================If you are considering a chip or crack repair, this is not a place for you. You will end up paying the whole windshield change price. Even though you want a repair, they will quote for the whole glass change first. If they do, stay away from the store. I visited there to fix a small chip in the windshield. But a lady in the office kept saying me the whole glass change price. I did not take the hint at the moment, but I knew why she did that after few minutes. They pulled my car into their garage, and a few minutes later, they came back with a crack that even got worse. And they ask me to replace the whole glass again.================================
Was needing a chip fixed in windshield in order to pass state inspection, and this was told to the person doing the repair. Was told it would be fixed and not spread, but would however still be seen. It was a small chip so as long as it would pass inspection, we were fine with that. Well..... it didn’t pass inspection, and now the entire windshield needs to be replaced.Not a happy customer!
The back window of one of our cars was shattered by a golf ball early Friday evening. The following morning I called ProGuard around 11am. I was given an incredibly reasonable estimate (I had checked with a few other places before calling ProGuard) over the phone. They also mentioned that they could take the car at 11:30am (no other place that I had contacted offered same day replacement) and have the job completed within in a few hours. As they promised, the job was completed in a few hours.We picked up the car around 2:30pm. INCREDIBLE SERVICE and at a GREAT price!!!! I highly recommend this place and definitely would go back to them if the need arose!!!
I have an old ford that came with 2 rear windows and they could not find the manual slider in thier systrm....I have called 5 other shops and not had any issues with them. So it seems to be poor management, or poor software, poor support and training, or poor service, any combination of them.
Quick, reasonable windshield crack repair. Only didnt like the closed in waiting area, couldnt socially distance in this time of Covid.
Service was fast and well done. I love that they can provide estimates via text. In my busy world the text option was great. I called one day and the windshield was placed the next day and it was great! The technicians were prompt within the time window that was provided. They came to my location which saved me money on towing the car somewhere to have the windshield replaced. This was the best service and they offer some very good pricing! I called a few other places and trust me this place was the best in the DMV!!!!!
Had a huge crack in my windshield from a highway rock and went through so many “well known” companies for quotes but they all quoted no less than $360. I called after reading the reviews and they were able to schedule me within 2 days and gave me an excellent price quote. I arrived a bit early but they were ready to take my truck immediately. Everyone was friendly and courteous keeping me updated the whole way through. After about 2 hours my truck was fixed and shiny! I’ll definitely recommend you all to anyone who needs their auto glass repaired! Thanks for such a speedy and courteous service!
Incredibly fast & very nice staff! Got a rock chip in my front windshield on Friday morning - walked in on Saturday morning hoping I could get it filled then and there. And I did! One hour later and that chip is barely noticeable and I spent nearly half of what other glass places were quoting. Would definitely recommend!!
Very affordable windshield repair. Customer service was great and was quicker than expected. Shop around but their price was decent and their work excellent.
My husband and I got our windshield replaced here, my husband wanted to get an specific windshield with a shade on top and they found it and gave us an appointment right away, it was perfect, the prices were amazing, they explained everything to us step by step and we loved the professionalism that they treated us with. My mother in law had her car windshield broken for couple months already, she never had the time or companies will never accommodate to her schedule but these guys did, gave her an appointment so she could get it fixed at her most convenient time, prices were really fair and service is awesome. Thank you guys
Luis did an excellent job!He had to remove the rear hatchback glass, defroster and windshield wiper motor.He did it in under 2 hours and even put on a new windshield wiper blade at no cost.Excellent service at a great price.
Really great service, helpful, patient and great pricing. I was pissed when someone broke my back window in my car. I called at least 5 places and they had the best pricing. Their customer service was good and the work was done fast but still looks to be of very high quality.
Professional job done
Awesome peopleCalled couple of tinted glasses removal services in this area to get quotes. Most of them not replied well and waiting time too much.Some of them gave double the price for removal tinted glasses.Finally i called Pro Guard and they gave me the the quote which is reasonable ( half price of the previous ones!!) and appointment slot available on the same day. Took my car to that place and waited for 10 mins for my turn.They did it in 30 minutes and very nice work!!
Great service call the company at 11am they came out the sameday by 2pm also very responsibly priced
This is my second time they are very professional amazing owner ! They work fast, and efficient and most importantly they get the job done correct ! Jennifer is amazing customer service to the 9’s and Jerum is a good hard worker. Any glass problems always coming back.
Very professional and did a great job. Called the next day to be sure I was happy with the work. I strongly recommend!
Professional, great service, pricing and hospitality. I have even sent family and friends here from Fort Washington.
They did a great job on my windshield. It was a fast service with an appointment. i was their for about an hour. very professional as well.
They were great . Got to watch the team put in my windshield. They cleaned up everything and had me back on the road in less than two hours. Thanks for the great service Ill be back again.
Helped us when we needed a window fixed quickly to pass inspection. Quick and efficient.
Very great and fast service. Luis is very helpful and offers great customer service and took the time to explain everything.
QUALITY AND CHEAP !! Best place for tint tint removal and more ! Really surprised how great the staff was and how quick and neat the job was
First off, the GPS to this place takes you way past the garage. I ended up being 15 min due to that issue. When I arrive the lady at the front desk tells me well since you were running late its gonna be longer for him to take your car back because we took someone else instead. As an independent contractor I dont see that as fair when you have a 1 and a half hour window to actually do the job. Earlier that day I was called to come in earlier than the actual appointment and it made all types of sense they over booked. When I spend large sums of money on my car ANYWHERE and its an appointment I expect to be seen on the time of arrival. Whos fault is it that your address is wrong? Or so to speak off GPS? Will not recommend. By the way Im new to the area.
Friendly, sociable and quick, just ask for Jennifer 👍🏻
They were very helpful in getting a custom piece of glass made
They have taken care of two of our vehicles. Always a quality job at a great price. Their customer service cant be beat.
They have the most reasonable prices.
This company is amazing. they do very good work 👌👌👍👍🇺🇸
They were on time and efficient
Amazing job great prices highly recommend this shop!!!
Expensive places
Fixed