user
Caton Auto Body
10004 Washington Blvd N, Laurel, MD 20723, United States
Appearance
Caton Auto Body
Comments
St
Review №1

Great price, friendly service, and outstanding work. I had deep paint scratches on my 2018 Sedona, and they were able to repair it like nothing happened. Great work blending with he rest of the vehicle.

Ar
Review №2

Good work. Great staff. Always ready to help with anything we wish to do or need any repairs.

Ne
Review №3

Honest business. Excellent customer service. Had my car ready in half the time and at a reasonable price. Will definitely refer them and use them again if needed!

Jo
Review №4

Awesome and quick. Honest about repairs that needed done. Replaced my transmission quick no hassel or delays.

Ma
Review №5

Our car had body work done. Billy and all the staff were excellent. They kept us informed. Had no problem scheduling the car and the work was excellentI will highly recommend it

li
Review №6

Caton Auto Body goes out if their way to take care of their customers and their vehicles. They keep you updated on progress and their work is excellent. I recently had my 4Runner repaired and you would never know there had been any damage! It looks great!

AN
Review №7

Honest people, great work. I have State Farm Insurance and they work seemlessly with them. Make the bad experience of an accident better.

Ti
Review №8

I have used Caton auto body for multiple Cars that i have owned. From paint, Tires, and Mechanical issues and they have always done a quality Job for a fair price.I have, and will be sure to recommend Caton to friends, family, and Co- Workers when they need Mechanic or Body shop services in the future.

Am
Review №9

I had an accident. And the front and back of my truck was jacked. I thought for sure my custom paint job was done. But, They matched the paint got my truck fixed and got me rolling in two days. Im very grateful. Would definately recommend!!

Bu
Review №10

Was fast and great work can’t complain ! I will be referring all my friends 👍

st
Review №11

Very friendly staff, have had nothing but good experiences with Caton. Always does a great job and at a very fair price. Would highly recommend and will use them in the future!

Br
Review №12

Professional, detailed, caring - Go here for auto body needsI got rear ended and my vehicle was pretty damaged. Frame bend, body damage. A lot of work was needed. This facility and its amazing staff brought my vehicle back to pre impact conditions. They were attentive to all my needs. They answered my many calls and emails with friendly enthusiasm. The quality of the work was impressive. Best of all their turn around times were fast!BLUF: Go here if your vehicle is damaged in a collision, if you need undercoating, or anything else they offer.Thank you everyone at Caton Auto Body!!

Jo
Review №13

The team at Caton Auto Body, always does a fantastic job. They’ve helped out multiple people I know, and they are always very professional and friendly!

Da
Review №14

I was very impressed with the repairs that Caton Auto Body performed on my vehicle. The staff was very helpful and friendly, and i would recommend this Body Shop to anyone who needs their vehicle fixed...Thank You Caton Auto Body for doing a great job.

Tr
Review №15

My car looks brand new after the deer wanted my car to be totaled. Chad and his crew did a wonderful job repairing my vehicle. Highly recommended

ZE
Review №16

Excellent customer service, and excellent workmanship. Ive used them twice and highly recommend Caton Auto.

Vi
Review №17

Highly recommend! Great customer service and quality work!

Ja
Review №18

My friend recommended this place for my repair and I was pleasantly surprised. Fixed everything at a great price.

Ch
Review №19

Excellent experience!!! Totally nice professional staff...great experience!!!

Je
Review №20

Deer hit vehicle. Called Chevy dealer in Laurel and they referred me to Caton Auto Body. Dropped off vehicle on 11/30/12. It is 1/7/13 and they still have not touched the vehicle. They say they now have the parts and will put it in the shop tomorrow, will be another 2-3 weeks before it is complete. They told me it would be ready the 1st week of Jan due to the holiday and them being closed which was ok, but then to have them say thats not what they told me, they swear they told me it wouldnt be worked on until the 1st week of January. Every time I called they gave me a different reason why it wasnt being worked on and why it wasnt ready. So ridiculous! I filed a complaint with the BBB.

DJ
Review №21

Very please with the work that caton auto body did on my car. Would recommend.

g
Review №22

A tree branch dented the roof of my car during a snowstorm and I was referred here, to Caton Auto Body, by a local dealership. As I was in no rush, I did not press them immediately for an ETA; however, upon calling after nearly a month, they had yet to order parts let alone work on the car. While this was annoying, the real issue came when I picked up the car only to find that they had actually caused additional damage to the car while it was in their possession. Unfortunately, not only did they not admit to damaging the car, they went so far as to show me a crudely falsified initial inspection form as proof that the damage was preexisting. This was all quite disappointing as the work on the roof appeared top notch, even now several years later.Hopefully this behavior was that of a single shameful employee who has since been fired and is not representative of the company as a whole. If you do patronize this company, however, I would recommend taking **comprehensive** photos of your car -- where damage exists as well as where it does not. If possible, I would also recommend getting copies of any forms they fill out pertaining to your car before any work begins.

Gr
Review №23

A family-owned-and-operated business that puts the customer first. Top Quality Collision Repair done in a timely manner.

No
Review №24

Very nice employees, very kind, fast delivery, high quality. Highly recommend.

Jo
Review №25

Im very very angry about this trash place first people are dummy and Im bring my wife car to fix after 3 months they returned very badly and all over with dust and they even fix one of the mechanical damage and now Chad who supposed ve the manager its a lier I always bring the car back and they keep it for another 3 weeks and returned same and when you ask nicely to please fix it they just hang out.So this is a trash place I even dont choose them the other insurance tell me to bring in and they dont want to get the car fix its a dummy and trash place

Ni
Review №26

Great customer service

ra
Review №27

They did the job, but they will be really slow at least a week to replace a bumper. Then probably the weekend and a couple more days. I went here because usaa sends all the work to other places in the area on hwy1, and they are packed and act like they dont really need business. 2 week wait at some, but they will usually be ready to do the work in 2 days, I know because I went to them for other claims-- autobody and glass I think they are called. So if you need to rent a car without insurance it will probably save you to just go to the dbags at autobody, but if you want to start the work earlier bring it here.

Ch
Review №28

Excellent Work, great service.

A.
Review №29

They did a beautiful job on my car.

ra
Review №30

Best bodyshop

Mo
Review №31

Honest, thorough, and deliver quality work. Courteous with competitive pricing. Exceptional customer service on all fronts!!

Information
7 Photos
31 Comments
4.5 Rating
  • Address:10004 Washington Blvd N, Laurel, MD 20723, United States
  • Site:http://catonab.com/
  • Phone:+1 301-498-3132
Categories
  • Auto body shop
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
Similar organizations