I love this place. They always have great customer service. If this location doesnt have the appliances youre looking for their Glen Burnie warehouse will. They stand behind their appliances with warranty and are a pleasure to deal with. I dont think I would go anywhere else for appliances or service.

Do your due diligence when shopping here.I purchased appliances for my house. The fridge stopped cooling 3 days after install. I had take the fridge apart and located a fan that was faulty. I contacted the store and they said a repairman would come and fix the fridge (warranty) he did not show and the store will not answer calls or messages. Great pricing, but without knowing the condition of the appliances; it’s a gamble. Thankfully I could diagnose and repair my own. Some cannot. Otherwise the other appliances are working.

Do not shop here they are selling broken appliances. I brought a refrigerator and stove from here I had them to replace my refrigerator 3 times and it still doesnt work the stove was working and all of a sudden the oven isnt working. I contacted the county and the better business bureau. the owner is avoiding my phone calls

Due to many bad reviews I wait 6 months to rate this place everything it’s working perfect I haven’t have any issues w the washer and dryer set I buy I’m really loving this place and service Now I recently buy my full set kitchen for my house thank you

They dont have what they advertise. Waste of time and gas.

Thanks I love my refrigerator! Delivery was really fast and hel me move my old one very satisfied

Don’t. Just don’t spend your money here. Customer service is a joke. You can’t get anyone to answer the phone or return calls. It’s 100% true, once they have your money they are done with you. If you do make a purchase from them, you had better hope you don’t run into any problems. They will not solve them.

We bought an inexpensive, used dryer from this company a few months ago. We only needed it for a short time. It worked great (nothing fancy, it was the cheapest used one they had) and we had no issues. Our dryer died during the pandemic so we had to have this delivered early on during the lockdown. The delivery and installation process was smooth and professional. The owner of the company speaks limited English, but he is quick to connect you with his staff. They are helpful and responsive - especially via Facebook Messenger. Now that we are moving overseas they will come pick up our dryer (and washer) at no expense to us. It’s a win-win. They get parts for repair of other appliances and we don’t have the hassle of disposing a large washer and dryer!

They stand behind their inventory. I had a small problem with an item I purchased and the next day they had a tech on site and then sent me a replacement that was actually nicer than what I bought.

If you want to save yourself a headache, please, dont purchase anything here. They are unreliable, unprofessional, and unavailable. I cant tell you how many times Ive called to get in contact with someone and no one answers. Nor does anyone return calls and answer messages. This was a disappointing experience working with them. I still have a dishwasher that they need to get because it has issues. Never again.

This place is shame brought a refrigerator and a stove from them refrigerator broke down next day took a week for some one to come and fix it, the number on the receipt is a cellphone number of someone who barely speaks English, then few weeks later the stove stop working and I have been calling for weeks they say they are coming and never show up. Please spend your money somewhere with a reliable company and reliable people, just like it was said in one of the other comments once they get your money they don’t care.

Very worst place to go do your shopping, this people are crooks.I bought a washer and a dryer with them through Acima credit.They delivered the items defectives.On the receipt they tell you they will do the maintenance for any repairs that may be needed for 4 months but it’s a BIG FAT LIE.It’s been 2 months and they never showed up after hundreds of call even with Acima credit they can’t resolve the issue as they promised to me.I can’t use the machines and I’m very frustrated about this.Called Acima credit and let them know I would file a lawsuit against them and the merchant Janelle furniture.Someone needs to pay for this inconvenience that I’m going through right now.Have to take my family to go to public Laundromat to have our clothes cleaned.I wish I could give 0 starsSTAY AWAY

I buy a kenmore French door refrigerator in excelente condiciones I absolute love it work grear and look magnific in my house thank you so much delivety team its extrely great I really enjoy my shopping here saler are very profesional! Very recoment it .

Horrible place. Take your money elsewhere, my stove has been broken since the day I bought it. The part “has been on order” for the last 4 months. These people are the worst. After messaging back and forth they blocked my number.

They offer the best appliance service, buy a samsumg stove, a fridge and a microwave, everything works perfectly and the delivery guys are very professional.

All my Appliance work great excelente condition Im glad I give them a chance very helpful conviene same day delivery on time and excelente inventory

The owner is very disrespectful. Once they have your money, they will disrespect you in every way. The have delayed my delivery for over a week. They keep saying they they don’t have drivers, the truck is broke...the list goes on. Very unprofessional. She yelled at me over the phone . They should not be in business.

Outstanding customer service and guarantee for their products

Ok

Excellent appliance

Exellent, very professional, the delivery boys, punctual with the time and good price, I recommend Janelle Furniture German, very efficient, very kind