This facility is managed well, is very clean and is also very safe. Here the units require these small specialized lock devices (picture of my key presented) much safer than the standard storage unit locks. I just viewed some of the other reviews and Im so glad to have a storage unit here. I know they are very hard to find in such a perfect centralized Las Vegas location.

I need to ask if 6 AM entry is possible. 7AM is late hot an late. But check out clean place an actual living plants on site.

Wish it was a bit less expensive, good location

I loved the customer service I received.

Jim and Todd are very helpful and professional. They show me around and help me with the set up. Its fast and convenient. After shop around with different branch and companies and they are suitable for me the most. Highly recommended !!!

Excellent customer service. Clean. Manager Jim very nice and easy to work with. Efficient.

Awesome friendly staff, extremely clean units and very reasonable.

Worst experience ever!! Save yourself the time and go anywhere else!!!

Absolutely the best staff I could have come across during a very hard move. We all know it sucks to move but Kenny and the rest of you have made it easier! Thank you

One of the BEST storage facilities I have dealt with. Todd and Jim are awesome!! This is the cleanest, friendliest location. I feel safe when entering the facility any time of day or night, it is so well maintained and I would highly recommend renting a storage unit here to all my family and friends. I wish there were more stars, 5 stars don’t do them justice! You guys are awesome!!!

Great management, (Jim) very clean facility. I have never seen a bug in the years I have rented here. Spotless.

Amazing service and facility. Got the vehicle we needed for the job and they had the best price. Best part was the customer service provided by Evelyn, she was so sweet and helpful. Well definitely be using this business in the future. Highly recommended. Thank you again Evelyn!! Dave & Nix, Las Vegas Scarface Impersonator.

A+. Highly recommended. Todd Mgr., Storage One at Decatur and Spring Mountain. great customer service. Storage unit complex are clean and well kept, units clean. Great security protocol. Close to residence. Has Access to unit availability outside regular business hrs. Great rates, specials and has U-haul available if needed.

Todd was amazingly friendly and helpful. A great example of how customer service should be! The vehicle was clean and ran perfectly.I’ve rented from other locations before and this way by far the best, thanks!!

These guys are amazing! Everyone I have dealt with on the staff since day one, has been so professional and polite. Very helpful in my understanding of things, and communication they have for their clients is great. They send reminders for due dates and ended up giving me two different discounts over the months. There was no question or anymore price shopping to do. They had the best offer and service! Highly recommended

Great people to work with. Fair pricing. Roofs do not leak!!!!

Ive been with Storage One for two and a half years now, I just moved my things out today, and I have never had a problem with Storage One, not one!!!!! Everyone there from beginning to end was very professional. I enjoyed walking in and paying my bill because I would always get in to a great conversation with down to earth people until I start having them take my payment off my debit card. I will miss the staff and the conversations very much. For a cheap, CLEAN, and well guarded facility I probably wont find much like it. Thank You so much.

Very friendly and helpful.

Always clean, easy to access the unit and never crowded.

As someone new to the state & moving unexpectedly, I was more than relieved to find this place. Todd and Jim are a God send and they take safety & business back to a respectful honest place despite today’s lack there of in our society. I’ve had a few storage units over the years & this one takes the gold medal. Highly recommended

Fantastic facility and amazing staff! It was a real pleasure getting set up with a unit from these guys. They are clean, accessible, and properly managed, making for an ideal place to store and a pleasure to work with. Highly suggest contacting Todd if you are in need of a storage unit near Decatur and DI.

Good service

Very Clean U-Hauls, was able to reserve my truck 5 min before i got there which was amazing. U-Hauls were nice and clean and very big and the workers Jim and Todd, they were awesome. Great customer service, Will come back to this location

Clean, safe and secure. Beautiful facility with all the modern features. Great rates. Managers Todd and Jim are wonderful to work with.

Fantastic customer service with Todd BTW-happy bd wishes. Had a friendly, courteous, knowledgeable reservation call -that was efficient as he clearly clarified my needs to initiate our storage reservation in August with Jim. We look forward to our visit to the site and review of the facilities as we activate our initial contract. =)

StorageOne is awesome Jim and the staff are very friendly people. Thank you guys!

I have been with Storage-One since they took this storage facility over, plus a few years before and I would like to give a great review for the two gentlemen that run the facility MR Todd and MR Jim they are very friendly and go out of their why to make sure things are done right and everyone is treated with exceptional great (customer service) I have never been treated so kindly and respected so greatly. Best storage place in town, I would never change as long as I need a storage unit it is the cleanest, and well kept.Maintenance is the best!!! if anything whatsoever goes wrong they are right on it like now..... MR Todd and MR Jim are two great individual that would be very hard to replace by all means hang on to these two they are a great asset to your business and will help it grow. Thanks guys for being there the best.!!!

I needed an affordable storage unit close to my moving location and they were able to provide me with not only one sized unit but with options to choose from. I was able to get my belongings into a unit immediately. The staff were very helpful and showed me each unit to have a better understanding of how large the storages were. To my surprise they offered a promotional discounted rate that I was given alternatives on how I would like to pay for the lower rate for the first couple of months. The units are clean and do not have an odor. Extremely satisfied and they definitely deserve a 5 * rating!

Great service, called before I came in. Got all the details I wanted. Stopped by, had a look at the storage units, Evelyn went out of her way to show me a couple more and even a better one.Got it and every information I needed.Thanks

Jim and Todd are awesome!! They answered all my questions and addressed all my concerns. The grounds are well kept and the office area is neat and organized. Nice location! Thanks guys! Someone give these guys a raise!!

Check in was a snap, the assistant manager was friendly and professional. When I returned the truck the owner greeted me and was super nice and attentive. Could not be happier with the way I was treated.Thank you!!!

Wow they are really nice and good at what they do custom service is the up most good service thank you to Evelyn come in an see her she will take care of you either storage or uhaul rental. We also talked with Todd and Chad with them so if you need to rent from them they are really nice and fit us in the schedule. Thank you so much

This is an awesome location. Robin and Aggie were excellent! They were very friendly and made the process very simple.

This place rocks! The Wyatts are very professional, courteous and really care about you! They set themselves apart from all of the other storage places over the phone and in person. This place is squeaky clean, too. I got a great deal on a 10x10 and plan on keeping it for a while. Go see them and have some fun renting a unit!

Amazing experience!!! Todd and Jim are both very helpful and pleasant. The office is very clean and organized. Working with them was so easy. I will definitely be back!

Todd and Jim were very hospitable and friendly. Great experience. When I needed help several times they were there for me. They made it bearable inside the storage facility and turned on the swamp cooler.

Evelyn and Todd provided excellent customer service. Very helpful when finding the right size storage unit for my needs.

Incredible customer service! Todd and Jim run a tight ship here and I feel as though my belongings are really safe. Grounds are really clean too!

Best place to rent a U-Haul from! Service was excellent and the vehicles were phenomenally clean. Thank you.

I love this location, they have been our storage place for years and we couldnt ask for better service. They are clean and friendly and are always there to help us out. THE BEST STORAGE FACILITY IN TOWN!!!

Managers Todd and Jim are absolutely wonderful. I was given a great quote and peace of mind.

Excellent service, great product, many thanks. A+

I used to have a storage unit here for the longest time until i had moved into my own house. They staff is extemely friendly and easy to work with.

First off, I rarely take the time to write reviews for anywhere.Second, I have never taken the time to write such a lengthy one. (That should say a lot.)I called two places while I was searching for a U-Haul associated storage unit near my apartment. The first place I called, that I found by typing U-Haul into my phones map app, seemed fine, nothing special. It would do the trick, but when I went on the U-Haul site to get some information I forgot to ask about, that location did not pop up as one of their options. That was a little strange. So I decided it was best to call the next location, on the U-Haul site, closest to my apartments. The moment my call was answered I received some of the best customer service I have ever experienced. The man (Lee) listened to what I was looking for and was able to give me straight forward answers. Even while he was looking up available units and prices/deals, he took the time to example how this facility worked. From the gate system and hours, to the alarm system, the air conditioned units, management living on site, and letting me know I could come check it out to get a better idea of the location. I knew I would not have to call anymore locations. The next day when I went into the office to rent a unit, I lucked out because the same man (Lee) who answered the phone was working! As soon as I walked in I was greeted cheerfully, NOT brushed off like a lot of places do, even though he was working with another customer. When he was done politely talking to that customer, which also showed me he was not just being fake to the stranger who walked in the door (me), he promptly attended to me. Again he listened to what I was looking for, then offered to show me the two different sizes of units I was considering. Had a very friendly conversation on the walk over to the in-door units, saw both, explained the pricing difference between the two and I made my pick. Easy. We went back to the office to fill out and go over the paper work, forfeit my mula over, and breakdown that final steps of how the lock and gate worked. I called my mom right away and told her about how wonderful Lees service was!Yes, I am obviously overjoyed about Lees natural, perfect attitude and service! He was great! Stay golden Lee!I also want to add that Lees awesome attitude was not a way to overcompensate for the state of the facilities. I have been to many places where the service is great, but the actual location is trash. As if people think being extra nice is going to make up for the fact the place is old, overpriced and crawling with bugs. This is definitely NOT the case with this StorageOne location. Everything is kept very well maintained. Outside is kept very clean, along with the building with indoor units and the units themselves. There were no weird smells and no bugs! Since I have been apartment hunting for the past couple weeks, I know the drill of showing the nicest, cleanest, most updated model to trick potential residents to thinking they are getting the most amazing deal ever. But when you actually get the keys to your actual apartment, the place looks like a creepy motel room. Not the case with StorageOne. The unit that Lee showed me and opened up so I could get an idea on the size, was the EXACT unit he rented me.Thank you again Lee!Anyone who doesnt go here is definitely missing out!

Horrible old ladies harrassed a friend of mine and myself. Said we were taking too long to empty out a 3brm unit. Never heard of a storage facility that has a time limit. Not being on property after certain hours Ive heard of but not a time limit for accessing your paid unit during business hours. Not worth the money

We were helped right away and our storage unit was ready! The lady Evelyn they helped us met all of our needs!

Great customer service they do the best to help thanks

Fantastic storage facility, friendly helpful staff. Large and secure.

Todd and Jim are incredibly nice and professional. Couldnt recommend more that you come here!

Friendly, clean, excellent service for all of your storage/moving needs.

Big but efficient I liked the people here

Play customer service I recommend anybody to go

Great promotions,excellent facility,convenient location & friendly staff.thankyou to LEE & his assistant and the new staff kim and preston wyatt and their two little dogs...

Transparent, affordable pricing. Customer service was always perfect.

People that work there are awesome! Place is always clean and taken care of, never ran down or dirty.

Pathetic storage if your one day late watch out.

For first step: EXCELLENT, EXCELLENT, EXCELLENTWe hope that will be the same at the end.Congratulation to management

Havent been broken into. So, thats awesome.

Always great service and kindness

The service was very good

Safe and secure

Great customer service

Friendly staff and very clean containers. I have rented there twice.

Great property managers

Good for storage.

Awesome place

Idk

Storage warz

Not emotionally right now I can not but thank you but you have not answered the question of who sends me the messages that you send me the computer truth Well love is a question if you know my stupid but no question I wanted to ask or is it a person

Las Vegas