Glenda is very helpful and friendly. Its nice to get quality customer service, as that is rare these days. She helped me find an affordable storage unit that fit all my things and didnt break my pocket. 5 stars
Evan was really helpful and respectful went above and beyond ! 10/10 customer service highly recommended ! Ask for Evan !
Glenda at public storage has amazing customer service. Not only that, she is very efficient at what she does.....I recommend EVERYBODY! go see Glenda she will take care of your storage needs
I have been a long-term customer with different units. I have considered moving to a storage facility that just opened closer to me, but knowing how great the management (Glenda) is and how much she helped with our current bills, I decided to keep my business there. Glenda is professional, kind, personable, and always willing to go the extra mile. In a sometimes transient staff, she is a long-term gem.
Nice staff, I think they also have the cheapest rates and they have live-in security so it adds an extra comfort
Glenda provided amazing customer service and made the move-in and move-out process so easy and not stressful. She helped me upgrade to a bigger unit in a pinch and was always very helpful in answering questions. Its a great location that is centrally located but tucked in the back of an office complex so doesnt feel like it gets a lot of foot traffic like some of the other locations on Charleston. I was very happy with the four months I rented here and would rent here again in a heartbeat!
First and foremost, Glenda,the manager is heaven sent. She was great. She geniually cares. She was so helpful for me. She was there for me every step of the way. From the moment I went on line to the renting of the space. I recommend her highly. Thank you so much Glenda for everything.
Glenda you are a rock star! Honestly she is amazing and if you need a great place to store your things this is the place to go!! Very helpful and she goes out of her way to make sure you are happy with leaving your things here. Great customer service 👍👍👍👍👍
Glenda is very sweet and I like coming here.
The employee that assisted me was very kind and helpful. I believe her name is Glenda, not sure though. The size unit I wanted was not available but she helped me in finding a smaller one that still fitted my things. This location is clean and I will reccomend it highly to my friends
Ive been renting about 6months now highly recommended nice clean facilitie and Glenda is super awesome thanks 😊
Friend moved out and this place was there in a pinch super helpful staff. Glenda helped find the unit that fit out needs.
Glenda es very good and nice thank you!
Glenda was very nice and sweet answered all of the question me and my husband had
My wife and I got a storage at this location and Terry helped me through the process. He was extremely helpful and has great customer service. Ill be referring my friends and family this uhaul so Terry can take care of them.
Management is super nice and very friendly. Shout out to Glenda for answering all of my questions and being a star
Rented few years ago and now I’m renting again, I was happy then and I’m happy now, great customer service and clean facility
Great food. Missed being able to enjoy menu
It was very simple and easy to rent a storage unit at this Public Storage location. It’s also very clean and in a very safe area of town. Glenda in the office was exceptional. Very professional and courteous. Made everything quick and effortless
I rented here many years and always get great customer service. I always see manager Glenda cleaning and working hard always smiling she is very pleasant. I’ve never had issues here and very happy with the staff. I will definitely suggest this place to all my friends and family
I love this storage company they are there for you when I needed them and they are very understanding
Best customer service I went to pay my sisters bill from another state Glenda makes you laugh and talks to you like she is you best friend for years I will definitely let my friends and family know to come to her for all their storage needs and packing supplies I wish I could just chill with her all day that’s how good her customer service is thanks again girl hope to see you soon in the near future
Bought a unit online and Glenda helped me get the rental done. She really made my day go alot better then it was going and her smile made a world of difference
Went to the office at this public storage the manager Glenda has a great sense of humor and is very nice thank you for making my day !
Went here with my moms Glenda help us with a dolly so it made everything so much faster.
Wonderfully clean and safe storage facility. Glenda is the best! Highly recommended!
Glenda was very helpful and her customer service was excellent like I said very very helpful and a good sense humor just what is needed in these days of stress
Glenda is amazing! If you are looking for the best price and customer service! Knowing your belongings are safe ... go here... Best in town!!! THANK YOU GLENDA FOR EMACULANT SERVICE..I appreciate you!
Convenient location and Glenda was very helpful.
Glenda was very helpful. She had an answer for all my questions and assisted me in finding a storage unit perfect for my belongings. Great customer service, the property is very clean compared other sites Ive visited . I would recommend this location to any friends and family looking to rent.
I visited from California and the staff was very helpful. The locations is in a business park near other businesses.
Went to this location and was very pleased. Glenda the manager was very helpful and great Sense of humor make me smile and I really needed that with the stress moving gives me. 👍⭐️⭐️⭐️⭐️⭐️
This manager ..not sure about her name but she is so nice she is always smiling and happy makes it nice to come pay the bill for my son
Great location Great prices
Thank you Glenda for helping me find my storage after I had finished a rental online I needed to locate my space and Glenda was a great help and also all smile’s A+ for customer service ❤️
The manager Glenda helped me alot with getting the correct size unit and even helped with a mattress cover
Irritating! Got charged for january when i took everything out of storage in December. All because someone lost the keys to the lock that i didnt want or need.
We recently had a break in to our unit but Glenda went beyond extraordinary measures to help get our belongings back.
Glenda thank you so much you really saved us time and money . I would definitely rent at this storage again
Came to this place with my brother and the manager here is so nice and helpful.We couldn’t find the unit he rented so she helped us out
Glenda was very helpful and provided outstanding customer service. The facility was clean and well maintained. I recommend this location for the best storage units.
It was very simple and easy to rent a storage unit at this Public Storage location. It’s also very clean and in a very safe area of town. Glenda in the office was exceptional. Very professional and courteous. Made everything quick and effortless.
Stored my things here and I was very happy with this company always clean and secure and I would store here again for sure
Glenda safes the day!!!!Glenda, who was in charge of the office the day we walked in, was absolutely excellent at her position! She is knowledgeable, and professional, as well as being very personable and a great sales person!Before I walked in to the office at 1204 S. Valley View Blvd, LV, NV89102 I was unsure of which storage facilities I wanted to use, I had called a couple different places but after speaking with Glenda from Public Storage, I decided to go there first. My plans at the time were to get small unit on a temporary basis, After speaking with Glenda I decided on one of the larger units, and left with great confidence in the facility where I plan to store my belongings. Glenda is a true example of how customer service and sales should be conducted, and in todays business world that is rare. As a result I will be recommending your company at this location to my fellow business associates and friends.
Ive always had positive experiences with Public Storage but this move-in was incredibly easy. Glenda is the first person I met when moving to Las Vegas today and she was extremely helpful and friendly, definitely made for a nice Welcome to the area to have someone so nice helping me get set up!
Glenda is the absolute best, great customer service and always willing to help. She does amazing at her job, seriously kills it! Love public storage for all my storage needs when i’m moving!
Come in with my girl to get a unit and Glenda was very helpful and made sure we got the right size unit.
Always a pleasure doing business here because of Glenda. She reminds me of Amy Schumer, a comedienne, because she’s hilarious. She’s also very nice and great at customer service. Units are kept in great condition, very tidy.
Very happy with this storage facility very clean and the manager Glenda is really nice and professional
Glenda is amazing. She is very helpful, and made everything as pleasant. The facility is kept clean and orderly.
I come to this location to pay my storage in Cali I love Glenda she always jokes and makes my day.
Glenda was very pleasant and knowledgeable
Happy Holidays to. Public Storage. .the young Man At Valley View location name.* Eric.* I understand THAT hes very young .but honest to God hes An energetic, enthusiastic and Very Personable young Man...Im 62 yrs old. As soon as I walked in the Door THERE were a man At the counter b4 Me. I noticed *Eric*Behavior And GORGEOUS Eyes were very helpful in Assisting the Gentleman which was A piece of Work ..but Eric entered him in the Computer ....Bid him a Good Holiday. And ASKED very pleasantly MAY I HELP YOU....NOW THERES A LADY CHIT CHATTING DISTRACTING HIM.... AND HE STILL GAVE HER THE correct change.....I think Eric is the type of Guy who will give me s WAKE-UP CALL......THANK YOU...HAPPY HOLIDAYS....... LIFE.....KEEPING IT 300
The clerk at the front desk, Doreen, was very friendly and greeted us right away with a smile even if its that early in the morning. We were out there in less than 15 minutes. The clerk is very efficient with the paper works, explained it well, including the rules and regulation. The tour of the property was well conducted and made sure that we knew how to operate the locks, access to the elevators and gates. The management is very thorough. The only thing that kept me from giving a perfect score in this review is that, the cars parked almost side by side in both driveways and therefore blocking access down the line. Other than that, the facility is very clean, safe with all the cameras and it is climate controlled storage, and therefore it is highly recommended.
Thank you for helping me Glenda
Amazing people especially Glenda she is so helpful and professional. I really recommend this place.
Manager is a very unhappy woman and is abrasive. Security is poor and break ins are common. Stayed only the two months to get my one free month than changed locations. I cannot recommend
Thank you Glenda
The manager Kevin was very friendly and informative in helping rent my unit we need more good customer service people like him I will definitely tell friends if they need to rent storage units to go see Kevin.Thanks again. 2yrs later after renting here all my belongings were stolen out of my unit inside job new management did nothing about they stole everything I owned dont rent here.
Got me a storage today nice clean place manager Glenda is really nice and professional made me feel very comfortable leaving my belongings .
Dorset, the property manager, is great. From the very beginning she has gone above and beyond what others have for me in the past. She didnt just rent me whatever just to get another tenant. She asked questions, understood my needs, and helped me rent a perfect sized unit (which was not the size I thought I needed). The Property is clean and well taken care of. I WISH THERE WAS BETTER LIGHTING IN THE EVENING. Other than that I am very happy.
Asset is what your Manager Glenda is dont ever let her go Public Storage. We come to this location to pay our bill and she is always smiling and happy makes our day everytime. Thank you
Christina was awesome! She was speedy and also very helpful. I didnt have enough to buy they boxes but she still was a great help. I appreciate the good customer service.
Great location and the manager Glenda is really nice
I have had the pleasure of meeting one of the nicest representatives within your company. I have a customer who wants his furniture moved immediately; otherwise, I would insist upon staying at Doreen A facility. She is a delight. A wonderful experience personally and I shall recommend this facility to others.
6/5/14I just upgraded my unit to a 10 x 20 and the transition went smooth as silk.Doreen is a champion.Doreen recommended a unit sized on my furniture description, reviewed the pricing and showed me two units. I rented a 10 x 15 and am very satisfied.The property is spotless and in a nice area.Doreen next reviewed all the documents and I was finished with the transaction very quickly.I will recommend this facility and Doreen to all my friends needing storage in Las Vegas.JME
Nice clean facility friendly service from Glenda
I called in to request a change of information form and Kevin was wonderful! Everyone should be greeted in a friendly way first thing to start their day, it makes all the difference. Thank you Kevin, I hope you win the box of donuts and have an awesome day!
Thank you Glenda for helping us with storing our belongings great customer service and property
Las Vegas Public Storage Manager Doreen, on South Valley View Drive, in Las Vegas, was a real delight to work with in securing a second rental space at Public Storage. She went out of her way to help secure a new space on the ground floor near my first rental and her efforts are really appreciated. I was able to meet my deadline thanks to her courtesies and she was extremely helpful in making sure I had plenty of tape, boxes and (borrowed) markers. Doreen is a real professional representative for Public Storage and is real sharp in resolving questions or problems that come up. For the past four years I have enjoyed working with her and Darwin in keeping our family going. Thank you Doreen for being there when you are needed and for being so helpful.
Thank you Glenda you really helped alot with the right size of unit
DOREEN IS VERY FRIENDLY AND HELPFUL. SHE IS QUICK WITH THE PAPERWORK AND THE CHECK-IN PROCESS. A REALLY CRAZY LADY CAME IN WHILE I WAS CHECKING IN AND SHE HANDLED THE SITUATION CORRECTLY. SHE HAS ALWAYS BEEN FRIENDLY AND IN GOOD SPIRITS WHEN GREETING ME. SHE GOES OUT OF HER WAY TO HELP. I THINK SHE HAS THE SKILLS TO BE A MANAGER. THANKS DOREEN FOR ALWAYS SMILING. KEEP UP THE GOOD WORK.
Friendly staff and clean area. Christina helped my family find a great price for a storage unit that we will only need temporarily for our mom. Thanks for taking the time to care enough to help my mother. I will recommend this location!
Glenda was amazing! She helped me out so much and I am so appreciative!
Ms Irene was very professional and displayed the highest quality of customer service that Ive ever experienced at a storage facility. I really appreciate her taking the time out to help me get exactly what I was looking for in regards to space and pricing. Thanks again for everything Ms Irene, youy are awesome.
Great service clean property my unit was clean over all great experience love the property manager she was so friendly and helpful made my move so smooth thank you so very much! I would recommend public storage to anyone
Came in to pay my bill and Glenda was working hard in the front making everything look nice for us customers thank you for everything you do girl
Great service and great place to store your things . Thank you Glenda
It was hard to find but has the kind of service you look for! Amazing!
I would love to give 5 stars here, but the facility is a little older. But sometimes it is not about the facility, but more about the people running it.I have had very good and professional service from Doreen, as she is very helpful, courteous, and friendly. I sense she really cares about the property, and the tenants as she seems to be on first name basis with many tenants.Good Job Doreen,Brad.
Doreen was very helpful and knowledgeable while renting a unit to us. Very friendly and efficient. Completed the paperwork quickly and explained all while juggling the phone and other customers in this one person office. She is a credit to what appears to be a large corporation. I have rented units elsewhere and this place is much cleaner and feels more secure- it helps that it is in a quiet and safe part of LV.
Christina was amazing. She made sure I got an affordable unit with unlimited space for my belongings. Great job guys.
The best Public Storage Ive ever been to. As soon as I walked in, Ms Donna had a great energy and a bright welcoming smile on her face. She explained to me everything I needed to know about renting a storage space perfectly. I will refer all my friends to this exact location. Thank you Donna!
After doing some shopping around I realized this is the best storage place for me. Thanks for all your help and great service!Pros: Great location, always clean, friendly and professional staff, secure, convenient hours and an affordable price.Cons: no platform carts.
Gloria was so informative and help my family get the best service ever thank you
Thanks for your help Glenda you really helped us more then you know. I would definitely tell my friends and family to come to rent from you You have great customer service skills
Ive been a customer with this Public Storage location for the last year and still a customer. Hands down the most friendly warming and understanding people I have dealt with thus far. All the women in the front desk are always welcoming, especially Doreen and Denise. My overall experience here has been nothing short of exceptional. Thank you all at Public Storage:)
Got a locker online and Glenda was very helpful
Thank you public storage great service and managers personality is great
Working with Public Storage was easy. I met with Darwin and he explained the procedure and proceeded to assign me a storage unit. He first took me to the unit to make sure that it was the correct size. He then offered to help but that wasnt necessary. Everything was handled professionally and I am satisfied with the service provided. When I get ready to move furniture I plan on using PublicStorage again.I worked with Doreen on Saturday, 19 April 2014 for a transfer from a small unit to a larger unit. She was most helpful as the computer was giving her all kinds of problems but she worked through them until we came to a satisfactory conclusion. She walked me down to the new unit so that I would know where it was at. She could not have been more helpful and I was grateful for the attention she gave my request for transfer to the larger storage unit
Employee Glenda went above and beyond her job to help me find what I needed to know about my storage unit. She helped me find it. She was very kind with me and I appreciate all she did for me. I had gone in very stressed. For example, when I was trying to put the code in I didn’t realize that I had to put the star in front of it in order to get the code to work. Someone had given me the code but hadn’t told me I had to put the star in front of it. But Glenda was very kind and patient with me and said that if I had the code all I had to do was put the star front of it. She helped me in a stressful situation to understand what I needed to do.
I been to other public storages to pay my friends bill & they couldnt find her account so had to come here & Irene was so quick and nice. This public storage has good customer service!
KENLIE is Amazing had me in and out with in 30 min ! Showed me the space even gave me ideas on how to store my things ! Helped me with a damp check who knew something so small can help so much ! Thank you for the best storage experience !
Manager Kenlie did an amazing job with helping me pay my bill ! Kept it fast and efficient
Glenda and Kenlie are a great team !!! From coming in knowing nothing about a storage place to knowing everything I needed to, being able to protect my belongings, and getting the best promotion, as well as the best unit for me ! Thank you so much !
Kenlie did an amazing job with helping me pay my bill ! Kept it fast and efficient. She was very nice too.
Went to this location and was very happy with the experience I got with public storage and the manager 5stars
Kenlie is awesome—she is sweet and friendly, but mostly super helpful!Thanks!!! You rock.Kyleisha was helpful and found me the space I was looking for, and which fit my needs. Thanks!
I usually dont do reviews but Christina was so helpful today that i told her i would! She made my day better after sharing a few laughs with me. Thank you so much!
Thank you for helping me out with getting the right size unit Glenda, I will be sending my friends and family in to your business for sure.