I had a GREAT! Experience with this place. And I got a sweet bike out of that place. Ive known 2 others to get bikes from this shop and they also said theyd go back. Kevin is full of knowledge and sincerity. If you didnt like what hes got to say its because you dont like honesty. Cool spot, good people. 5*s.
Was reading through these reviews and am surprised to see that anyone has anything bad to say about Certified, Kevin, or Pancho. I have purchased 2 bikes from Kevin over the past 5 years and he has always gone above and beyond to take care of anything that I need. If you are in the market for a great bike, not an overpriced ex-rental, do yourself a favor and go see Kevin!
Poor customer service, just like everyone else experienced. Just read the reviews.Reply to your answer: came into the store it was empty and you didn’t leave your desk once to greet us we walked around and you never came out to say hi. Like I said poor customer service. I’m not the only one complaining about your service. I don’t see you being in business very Long.
Nice selection of bikes. Kevin is very knowledgeable and helpful. Would highly recommend
Bought a bike here...perfect deal as well as representing my new bike..thank you kevin...!!
Best auto purchase process Ive ever been through. Im a customer for life.
Kevin greeted me after I walked in and spoke with me for over an hour. Hes down to earth guy and I purchased my softail heritage from him that same day. It was delivered to my home at no charge. Very happy with my purchase and would recommend this place for sure!
My Brother and I have both bought motorcycles at CMC. Both times have been outstanding experiences. Kevin took great care of us during the sale and has been very helpful after in regards to service, parts, etc. Highly recommended!
Kevin and Pancho are great guys, always willing to help and super knowledgeable about everything. I recommend this shop to anyone who wants a solid motorcycle buying experience and superb customer service. Keep up the great work guys!
If youre gonna buy a used motorcycle. This is hands down the best place to visit. Kevin and Pancho are two of the most down to earth dudes Ive ever met. You wont leave feeling like you got raped by a dealer.Their selection of bikes is top notch from baggers to choppers you will find what youre looking for!!
This guy buys used bikes at auction, marks them up and sells them. Doesnt do a quality check. Also finances anyone under the table with a standard 20% interest. Slum lord for bikes if you ask me. Go to Harley and get a real quality bike with legit financing. Stay clear from this place.
Kevin was the most helpful and still is. If your looking for a bike and have bad credit, this is the place to go. HD dealers wouldnt even give me chance. Love this place and refer them to all who ask where I got mine. Thanks guys, keep up the good work.
I try to support small business so I brought my Harley in for new brakes. Met with Kevin and told him the problem I was having. Kevin called me a day later and told me my brakes were fine but I had a leak in the rear brake. They fixed the problem and the bike rides great. Very honest people and very reasonable in price. If I brought it to a dealer I have no doubt I would have paid four times what I paid.
Got my bike from Certified Motor Company 3 years ago, 2006 Fatboy. best decision ever. I rode my bike back home to Los Angeles, been to Palm Springs and Nevada on it multiple times. Will Definitely be gettin my second bike from them end of this year.
Kevin has a take it or leave it attitude and be careful with the holding deposit agreement, if for any reasons you cant purchase the bike your deposit is gone no matter what, I have tried to work things out with him and asked many times if I could use the deposit for another bike(a cheapest one) or use the holding deposit on another bike anytime this year, he just ignored my email or would answer something out of subject.... I also asked what was the requirements for a loan and his only answer was Go online . I guess you cant be treated right if you dont show the $$$ right away there
Love this place for personal customer service and excellent skill to take care of our Harleys. Poncho is the best! Thank you
Walked in, cash in hand for listed price, and guy couldnt even stay in the same room to sell us the bike. Walked out with our cash in our pockets- just like he wanted. Dont know what hes doing, but hes certainly not trying to sell bikes at the prices he advertises!
*******No one greeted me at the show room today, two guys were there,, but they let me walk around for 5 or 6 minutes, so they didn’t need my money, I hate poor customer service, they lost a sell for real*******
I bought my 04 Electra Glide Classic,at a VERY reasonable price.Kevin was AMAZING!
Bought my ride at a very good price. Kevin has a take it or leave it attitude. Once the cash changed hands, so did his attitude. Days later I stopped by to ask Poncho some questions and was told to Google my questions. He was angry I came during his lunch.
Great bikes (HD) and price to sell. I love this place!
I was not satisfied with there service after filling out credit app with 1200.00 down was told could not get the Bike without a M Endorsement.Every bike I picked supposedly was sold But yet show up to the showroom and 2 out of 3 still there not sold!! Took my best friend in with me And KEVINS statement to him when asking about the endorsement thing was WHY IS SHE BUYING THE BIKE FOR YOU!!! My friend bought a bike there 3 months earlier that is why he and I went there in first place. My friend had worst credit score then me and did not need endorsement!So I think maybe I was DISCRIMINATED against for being a woman and they think I not buying bike for myself.SO my next step is BBB of NEVADA.sincerelySTARLA MARTINEZ
I was very happy with the deal Kevin gave me on a Softail I bought and the after sale service was great.I would recommend Kevin and Certified for your pre-owned H-D shopping and after sale serviceI will be a happy repeat customer!!
Kevin is a good guy and is very fair on his pricing, they have been very helpful in assisting me after an accident, if youre looking for a good bike, go see them I think youll be very satisfied
I reqeated a light bulb to be changed during a service. Mechanic couldnt change the bulb and screwed up my electrical so bad they couldnt figure out what he did. How did they help me? They said, Your bike is not a Harley. I dont know. They fired the mechanic and left me with a bike that has no signals or horn.
My daughter and I traveled from bouldercity I walked around the showroom for 20 mins not one person greeted us.
This place have bad customer service.I do not recommend. -- 100%
Great customer service!! Best shop in the south west!!
Made payments and he did not give credit for them, he asked us to deposit them into his bank account and never gave us credit said we were behind and took the bike he is crooked dont trust him!
Didnt have what they were advertising on Craigslist
Fast and fair