Friendly staff and willing to help when needed. My wife loved her bag.
Awesome store. Alec was very friendly and professional. He helped me find a good watch. Thank you. I highly recommend this place👍
Walking in here the first time was fantastic. I was greeted immediately and had all my questions answered and their current smart watches. I ended up buying the Fossil Q Explorist HR and love the watch. But after a few months of normal wear, the charging rings on the underside of the face began to fall apart. Today I walked in to ask about it and see what I needed to do to have it repaired. The employee I talked to immediately jumped into action. He looked at my watch, pulled out a brand new one from under the cabinet, and began switching it out on the spot. He didnt ask for a receipt or any proof of purchase, her just went to work. Within minutes I had a brand new watch on my wrist, sized to me. I have not had customer service like that in a long time. Without a doubt, this experience has made me a lifelong Fossil customer and I will continue to do business at this store.
Great customer service and super helpful staff.
Very nice people
The worker was great!
Small, but a nice selection. Free 3-letter embossing for wallets and other products was a nice surprise! As always, great quality leather and friendly staff - its always a go-to shop when we visit Las Vegas
Nice and helpful polite staff, some ok watches. But Fossil is generally good enough and great prices. Nearly bought a watch... but kept on looking. Found a nice restaurant tho,
The sales associates were very friendly and knowledgeable. No pressure to buy, and very helpful. I would recommend coming here to shop for watches. I enjoy the products and the experience in the store made it even more enjoyable.
The people there are super helpful and friendly! They helped me narrow down what kind of watch I want and although I didnt buy anything on my visit they helped me math out which purchase option would save the most money if I did buy the watch I liked (comparing online, in store and over the phone). Super helpful!
Great. Service
Jackie and Daniel were fantastic they swapped out an old watch i had that kept breaking no questions asked and also helped me get my wife a 3 band option 4th generation smartwatch and helped her set it up and fit it to her size! Truly great customer service and great quality watches what else do you need.
This location has some of the best customer service. Every time Ive gone in theyve been absolutely great regardless of who was working. I first came in looking at the newest Fossil Explorist smart watches in November. They were helpful in telling me about all the features and were patient while I tried on several styles until I found the look I wanted. I stepped out to think about it because its a large purchase but their customer service was actually the defining factor in coming back to buy it. Not long after that I came back again to buy a new strap because I grew tired of the one the watch came with and they did a great job then too. I even sent a coworker to them who ended up buying the same smart watch as me and she reported the same friendly atmosphere Ive come to know. Most recently I had an issue with my watch, which I caused, and in troubleshooting with Kevin he went above and beyond to solve the issue and I appreciate his and everyones effort at this store. Will definitely be returning to this store whenever I want to make a purchase with Fossil!
Love my watch. I get compliments every day and where did you get it. Rose gold and a personalized face. Best watch ever.
I needed a new wallet. The staff was incredibly helpful and friendly and made sure I got applicable discounts. I had a good shopping experience here.
Wonderful guys there! I was just looking and left with my whole family each buying a watch! I love it!! Super friendly and no pressure to buy. I should have got those guys names, the 3 of them! I would buy another watch from them!
The best customer service I ever met. Very friendly and helpful. Thank you guys so much for such an attitude towards customers.
The staff was really friendly and helpful. We were browsing at the watches and wallets. Did not purchase anything but definitely nice, higher end items.
Great service friendly helpful staff. No pressure purchased one watch my son got two watches. I returned and purchased two more. Visited store at Ceasers palace equally pleasant.Highly recommend both stores. Well done Fossil.
Very knowledgeable employees and great service.They helped me pick out a new watch, adjusted the links in the band, and helped me set up the app on my phone. I would definitely go there again if I needed any service or a new watch.
Their spring season blue is tempting. And the smart watch collection was jewelry heaven.
The wife and I love the store lots of great deals on watches 4 men and women also wallets and purses the 2 salesman were very helpful and knowledgeable about the kind a watches that they sell
Great store if you love Fossil products!! Friendly staff!
Dude was attentive courteous and laid back overall good service! I recommend this store.
So many geodes and interesting pieces! Definitely unique and worth visiting
Friendly and knowledgeable.
Very helpful friendly staff that truly sees what customer service is really about.
Great customer service! The gentleman that helped us out was from New York and way cool! Cant rememebr his name. But, I will be back to give him my business when Im back in town.
Needed to change the battery in my everyday fossil. Apparently its one of those watches where the battery isnt easy to change...so guess what...they just gave me a new watch! Talk about service and going above and beyond! Thanks Yessenia ( I hope I spelt her name correctly)
Great customer service from a gentlemen and woman closing on a Tuesday night last week! Me and my sisters came in close to closing time and they were so patient with us.
Needed to get my watch fixed or exchanged. Walked in, explained problem, left with a new watch. Took about 4 minutes. Fantastic service.
Very impressed with the new smart watch gen 4
Great staff👍🏼 Thanks for the service!
Battery replacement great job
Awesome customer service
Love fossil
Lovely shop Friendly staff
Needed a new battery was taking care of wit mo problems after battery failed after 6 months
Great customer service!
Great watches!
Knowledgeable and helpful service
Not good style any more
Love it.
Interesting store
Amazing
EXCELLENT. PERSONAL. 👍
Interesting