Great staff and office! I had a great experience here. Everyone was very friendly and helpful, and all my questions were answered.I would definitely return to this office in the future and would be happy to recommend them to all!
Wow! They are incredible. I came to check to see if my hearing aid was under warranty and my manufacturer was out of service yet he changed my wire and now it works! I was not charged due to this problem but that just goes to show that they truly care about those who are hard of hearing! If I could give more than 5 stars I would! Will definitely come back again! Thank you Hearing Associates of Las Vegas!
Robyn was incredible. She took her time to explain things thoroughly. 10/10 recommend coming here for your hearing needs.
I thought my hearing rechargeable batteries were worn out a year before I could replace them with my insurance!!Fortunately I chose to go see them at Hearing Associates of Las Vegas! They only needed a good cleaning 😉!!I will definitely be going back to them for cleaning, and NEXT year for my new hearing aids, NEXT year!!! They saved me!!!
Lionel and Robyn are the best! I fly in from Alaska from time to time, and when I’m in town, I’ll always go in to see Hearing Associates! They are very knowledgeable about all the brands. Robyn and Lionels attention to detail is second to none! I’ve never had a detailed hearing test and evaluation like I did here. Do yourself a favor and go see the Hearing Associates. You won’t regret it!
Originally went to Hearing Associates of Las Vegas for repairs to my old hearing aids.The staff at Hearing Associates is very knowledgeable and easy going. The office is warm and inviting.The equipment and recommendations for treatment are common sense and the Dr. engages you concerning treatment options at all times. I would highly recommend Hearing Associates of Las Vegas if you need, or suspect you need audiology care.
Friendly, knowledgeable, welcoming. Nice facilities. They listen to your needs and wishes and appreciate your business. I will be back.
Such a great experience!!! Excellent service fromThe moment I called to schedule to me leaving the office. Robyn and her husband were so sweet, yet professional and thorough. I was able to be seen in less than 48hrs after calling. The office is very neat and modern, and there was no waiting time which is always a plus.Very very happy with my visit today, highly recommend them.
Absolutely the best in Las Vegas! Professional, knowledgeable, and always above and beyond. Hearing is an asset and I would not trust that with just anyone. Im with Robyn and Lionel for life!
Upon coming in to Vegas for a three day trip from California, my Dads hearing aid started getting staticky, which made conversation and getting around difficult for him.I called The Hearing Associates since we were nearby on a whim to see if they could diagnose the hearing aid with issue last-minute appointment. I wasnt about to translate the entire trip for my dad, but I didnt think anyone would be able to see us on such short notice.To my great relief, Lionel amazingly took us 30-minutes later. He quickly figured out the static was due to a bad wire leading to the ear piece. Lionel generously provided us a replacement earpiece until we could get back to California and order a new custom molded earpiece.Lionel was patient, knowledgable, friendly, and fun! Without him, my Dad would have been deaf on our vacation—Lionel saved our trip!If you live in Las Vegas or are just stopping through, I highly suggest you give Lionel and Robyn a visit for the friendliest service in town.
Robyn and Lionel made our appointment very comfortable due to their professional and friendly attitudes. Robyn was also extremely informative and Lionel was very quick and efficient overall. I highly recommend them! Such great people!
Omg! This is the place! Lionel and staff are the most professional, caring individuals EVER! Love this place! Dont delay, go see them now!
They are the best! My hearing aids needed service and I was new in town. Not only did they repair them for me but they researched the warranty and the repairs were covered. I found them to be very pleasant and caring. Im sold and you should be too.
I went to the Summerlin location all I can say is Lionel is an angel he went beyond his duties and was able to get us the repair under manufacturers warranty and he is just a great person.
Great experience. The doctor took her time, I did not feel rushed as one typically does at an appointment. She was very thorough and seemed very sincere. Awesome staff overall!
Today is 4/28/2020 and I just had a great experience in this office. Didnt get the best of news and my case is a hard one to figure out but the office was gorgeous, and the husband and wife team were absolutely amazing. Lionel and Robin very professional. You should have no concerns about visiting here whatsoever.Cant wait to go back and try theyre sound therapy ideas 😁👍
The service I received from these people today was a 10 star rating!! Lyle repaired my hearing aid in about five minutes. AMAZING SERVICE!! I am a Veteran and the VA couldnt get it fixed for a month so I came here to pay for it myself. He told me no charge. Blew me away! Actually made me get emotional! Thankful for having my mask on! God bless you sir!!
My appointment was a good experience. Robyn and her husband could not have been nicer. I left with a ton of information about my tinnitus and how to deal with it. I would definitely recommend this business and would not go anywhere else.
Great service! Lionel and Robyn are teamwork at its finest! Very knowledgeable when it comes to hearing aids and hearing loss. Highly recommend this company. Eat a delicious cookie while you’re there!
Lionel and Robyn are the most amazing and compassionate! They really have a way of making their clients feel special and important during a difficult transition of learning to hear again. I highly recommend Hearing Associates of Las Vegas! Love love their passion and support!!!
Robyn and Lionel were so kind, understanding, patient, caring and helpful during my hearing appointment. The office was welcoming and professional. I felt at home and comfortable to express my concerns and worries. They answered my questions and helped me to know what is best to do for my future hearing health. The test went well and the results helped disolved my concerns about possible hearing loss.
I was a first time patient. They listen to my problem and fixed it right away. Excellent friendly and knowledgeable what more could you want
As a visiting family we found ourselves needing aHearing aide specialist. My husbands hearing aidewas suddenly not working. We located Hearing Associates of Las Vegas on the Internet. It was easy to find their location. Plenty of parking. Graciously invited in by Lionel and he listened to our needs politely. He quickly told us not to worry and guided us to a comfortable and convenient waiting room.After filling a single information sheet, Lionel returned with the repaired hearing aids. He invited us back any time we needed his assistance. Our travels will be better now that my husband can hear.
From the first visit and all the subsequent appointments, I knew that I would be treated with compassion and respect. Robin and Lionel ‘s professional expertise made the process of having hearing aids so much easier for me. They have changed my life!
Each time I have had occasion to visit Hearing Associates in Summerlin it has been a most pleasant experience and I have come away completely satisfied. I am happy to give them five stars and to recommend them to anyone needing assistance with hearing aids.
Professionalism at its finest! Beautiful office! Easy access and very simple to find, without using GPS. They made me feel so comfortable right when I walked in the door, addressed me by my name. I was a little nervous going into the office for the 1st time to discuss my hearing but when I left, I knew it was the right place for me to go. Robyn and Lionel are both awesome at their jobs and I felt like I was in very secure hands! They even have fresh baked chocolate chip cookies and they give you a hug when youre leaving.....wow! How often do you get that at a doctors office, very personable! Im very happy I found them and my diagnosis and plan to work out my hearing issues gives me great comfort. Robyn was straight forward, answered all my questions and educated me on hearing loss and tinnitus. Thanks so much! Ill definitely be back.Deborah Pinson, Elite Realty
I cant say enough good things about the entire experience at Hearing Associates of Las Vegas and I am a tough critic. It was excellent from initial visit through a few follow-up visits. Robyn and Lionel are so knowledgeable about the products and the software and they take the time to explain and educate you along the way. They also ENCOURAGE you never to hesitate making follow-up appointments to fine tune your hearing aids to your personal needs. Finally, both Robyn and Lionel are such good hearted people and volunteer their time every week without advertising their kind efforts. They just do what is right in their business and in life. I would highly recommend Hearing Associates of Las Vegas to anyone.
I would highly recommend Hearing Associates of Las Vegas 89134, Lionel was very helpful and informative and friendly, made us feel very welcomed at the very comfortable officeThank you LionelGene
Very clean office and a fantastic husband and wife team who both took all the time needed to answer any and all of my questions! Highly recommended!
My Mom needed service on her hearing aids and we called and spoke to Lionel, he got us right in and checked them out. He is very knowledgable, professional, and efficient. We are so pleased to have found him and will be going back for our future hearing aid needs. We highly recommend their office.
I did not have much luck with my first hearing aid. However a church member recommended Hearing Associates.Robyn Lofton spent ample time instructing and consulting me. Than wearing a trial aid for a week was all I need to feel totally comfortable with dealing with their recommendations.Since then I have been wearing my aids regularly for 2 months with no problems.Even an audiologist has concerns the first time wearing a hear aid. I am happy with this group and yes the daily chocolate cookies is a welcoming treat.
My in-laws were visiting from out of town and we need some assistance for my father in laws hearing aide. I checked the internet and found different companies I could take him for help. I chose Hearing Associates of Las Vegas. The best choice I could have made. Lionel received us as we entered and we explained our situation. We sat in the waiting area were we were offered cookies and/or water. The problem was solved and I had a content father n law. I definitely recommend Hearing Associates of Las Vegas and will be coming here when I need hearing aides. A professional setting, knowledgeable staff and superior customer service is where I’ll go for service.
My days of clubbing and loud music have finally caught up with me. I have pretty annoying tinnitus that started almost a year ago.Robyn and her husband were absolutely wonderful at explaining my options in order to get rid of my tinnitus with retraining therapy.I would definitely recommend visiting them as they are very knowledgeable and caring.
Very helpful and fixed a problem with one of my hearing aids. Lionel also explained in detail what the problem was, and gave me some very helpful advice.Highly recommend!
I had a great experience today. This was the first time Ive had my ears checked in at least 11 years. I left here feeling educated, with a clear idea of what my next steps are in taking care of my hearing needs. The whole experience was plesant.
Wow! Top notch service look no further than Hearing Associates of Las Vegas! Robyn is very knowledgeable when it comes to hearing loss and the tinnitus that I have been experiencing. Lionel made me feel right at home right as soon as I walked through the office door! These guys are the real deal! Erika was able to make me an appointment in a timely manner and was very accommodating over the phone. The cookies are also fantastic! I feel at ease knowing there is help out there for my ringing in my ears, and I’m very grateful I came across this company. Thank you guys!
Quality is excellent! Great personal service! Ms Robyn and her team really take the time needed to make you feel like family! I highly recommended Hearing Associates of Las Vegas! They have 2 great office locations to best serve you! Thanks Robyn!
By far the best audiologist this side of the Pecos. Service is well worth the 5-Hour drive
I moved here and didn’t have an audiologist. I had an emergency today and needed some new domes. My hearing aid manufacture gave me this practice as a local resource. I was desperate so I tried just stopping in. Wow! I have found my new audiologist practice. I walked in to the comfortable office and was warmly greeted. One of the owners took my hearing aids and cleaned them, gave me new wires, new sport clips, new domes, and fresh batteries. This is unheard of! Most practices won’t help you if you aren’t a client. But here, they had me relax with freshly baked cookies while they fixed my hearing aids at no charge! They even gave me a bunch more domes. And booked my for a check up to be sure all is going ok in the next couple of weeks.If you are even thinking about hearing aids go here! You will get amazing personalized customer service. And hearing aids are a game changer, so I highly recommend getting them if you have hearing concerns.
Highly recommend Hearing Associates for any hearing related problems. The owner Robyn Lofton is very professional and will listen to your needs & concerns to advise on the best treatment available. Along with her husband Lionel who runs the office, you’ll find a great environment & easy access to making appointments.
I have been to many hearing aid associates but Lionel, without a doubt was our favorite. He was informative and most accommodating for all of our needs. We will be returning again...
Soooo if you ever EVER NEED A HEARING SPECIALIST.. PLZ do yourself a favor and call on THE HEARING ASSOCIATES OF NEVADA~The attention and courtesy of this office is IMPECCABLE!👍🏼Plus an Xtra Bonus.. The Office is Beautiful!!And did I forget.. FRESH CHOCOLATE CHIP COOKIES!! I LOVED THE EXPERIENCE ~ and I made 2 NEW FRIENDS.. 5 ⭐️Isn’t enough!!
Was treated like a VIP the minute I walked in the door! The owners really care about your care and comfort! Very nice experience, I highly recommend!!
My visit with Robyn and Lionel was great from start to finish! They were both very nice, professional, and informative. Will not hesitate to visit them again if needed.
I had problems hearing with my right ear, turns out if was just backed up ear wax! I was in there for less than an hour, and my hearing is back to 100%!! Quick an painless, and very friendly! Highly recommend this place to anyone with hearing problems! Not to mention the price was very reasonable!
Hearing Associates of Las Vegas is a must if you want outstanding quality in product and service. Hearing Associates is a family owned business by Robyn and Lionel Lofton. I have never had such an in depth appointment for any type of visit. Lionel greeted me and had me complete customary paperwork while enticing me with freshly made chocolate chip cookies. Robyn conducted a thorough check of my hearing and suggested hearing aids for both ears. I cannot believe the difference. It had been a while since I had my hearing checked and I was never fitted for hearing aids. The difference is amazing. Everything is crystal clear. Robyn never rushes through her evaluations and allows plenty of time for questions and concerns.
Robin, and Lionel make this business special. Its much more personal than just getting your hearing tested, and buying hearing aids. Its truly creating a friendship. Highly recommended 👍
I went to the Hearing Associates of Las Vegas yesterday after finding them on the internet over the weekend. I completed a form and totally forgot about it until I received a voice message from Lionel I think the next day. He told a little information about my tinnitus, not a lot but just enough that I wanted to learn more and shared that his wife has it also. I scheduled an appointment and he followed-up with a confirmation call as promised. The office is conveniently located from where I live and I was professionally greeted with yummy cookies (yep I had 2) while completing my paperwork. Robyn did an excellent job assessing the level of my tinnitus. She is thorough and I felt comfortable with her recommendations. I truly enjoyed my experience with them and highly recommend them. Thanks Again!
Haven’t even left the parking lot but I had to write this review. I came in today to talk to Robyn regarding annoying ringing in my ear for the last 5 days. When I walked in with my brand new baby Lionel was there to open the door and greet me. He was so accommodating and nice. Once I finished with the paperwork I met with Robyn. She was amazing. She had a very calming personality and was very reassuring. She spend a great amount of time with me and hugged me at the end letting me know everything was going to be ok. Both Lionel and Robyn were incredibly kind, caring and genuine. Thank you both very much! I now have peace of mind.
Absolutely love this place. Robin and Lionel really care about the people that come through their doors. They are very warm and patient with my dad. They help with every detail and give thorough checks every time we come in. We couldnt be happier.
My experience here with Hearing Associates of Las Vegas has been better than I can ever imagined! You feel welcomed as soon as you step through the front door. I am very thankful to have found Robyn and Lionel and all the help they were able to give me! Very knowledgeable.
They are always here for me when I need them they’re very professional Always A smile when I arrive they greet me at the door.I’ve been wearing hearing aids for years and they excel in everything they do every question I ask is answered correctly more so than any other place I’ve been. 10 out of 10. 👍🏻
If you want getting hearing aids to be a pleasurable experience, look no further. They carry all the major brands and their customer service is excellent. Most importantly, Robyn is extremely knowledgeable, thorough, and compassionate.
Robyn and Lionel are absolutely amazing and are so good to my 83 year old Father! His hearing has been restored and he is a new man! Thank you
Very professional, I got a hearing test by Robyn and she explained everything very clear to me, Lionel is very attentive as well. Best customer service
After my Father-In law relocated to Las Vegas, we noticed that even with his existing hearing aids, which were state of the art 6 years ago, he was having difficulty hearing sounds of higher pitch.We searched Google and found Hearing Associates of Las Vegas. They were one of the few companies that were authorized to sell and service Dads existing hearing aids.Lionel and Robin are such a pleasure to work with. They listened to us and were able to identify that the current hearing aids no longer met Dads new hearing requirements, so they matched Dad with the perfect upgrade...Widex.Now he can hear better than he has is many years and he is always very excited to see the team at Hearing Associates of Las Vegas for checkups and routine service.If you are looking for a facility and team to not only meet but exceed your hearing needs, dont hesitate...give Hearing Associates of Las Vegas a call today!
I have been a patient for 3 years now. The staff here have always been exceptional. Fast and courteous every time. They also like to get to know you personally. I highly recommend them to everyone.
Wonderful office - attentive and knowledgeable. Spent time with me explaining tests, before and after. Answered all of my questions and took their time. Can’t ask for more!
I love this place. Tracy is amazing and very professional. I feel very welcomed here and now that I am in good hands. They also have amazing chocolate cookies sometimes!
Caring. Good service. I moved here from another state and they have taken over helping me.
I love Robyn & Lionel!!! They are always there to help you. I can stop by for smallest need & they take care of me. I will never go to anyone else . Extra bonus is that Lionel makes best chocolate chip cookies!
Great people. Great practice. The hearing aids they fitted me with interface with my phone. The technology is amazing. Highly recommended.
Robyn and Lionel are super friendly and put me completely at ease on my first visit. The treatment plan was clearly explained and I am confident that my issues are being addressed!
Tracy, Robin, Lynol, and all their staff always treat us like family. Very friendly and relaxing environment. Tracy even found a charm I lost there and held on to it for months and returned ot to me. Always very helpful and willing to take the time to explain everything. I would recommend them to everyone!
Robyn and Lionel are the best! Youre treated as family upon your arrival without much waiting time. Robyn is a dedicated professional who always makes sure my hearing aids are working at tip top performance. Im very glad I found Hearing Associates of Las Vegas!
Visiting your office feels like I’m visiting home. Just smiles, happy helpful professionals. I always look forward to your guidance and education. I learn something every time. Thank you so much Kim, Tracey, Robin and Lionel!!
Robyn has been tending to my hearing loss problems for over 10 years. When previously associated with another company before opening her own, and up to the present. She has compassionately and professionally dealt with my very old father-in-law and myself in helping us find the best fit for our hearing loss requirements. She has proven, time after time, to care, listen and evaluate the best alternative to remedy our hearing issues. Now on my 4th set of hearing aids, as technology changes, that she has fitted me with. I dont hesitate to highly recommend this company and more importantly, Robyn for any hearing issues you might have.
Today I met with Robyn at Hearing Assoc of Las Vegas. She is extremely knowledgeable about tinnitus and guided me through the process of healing from an inner ear injury. She definitely showed compassion and cared. I recommend anyone suffering with tinnitus to pay her a visit.
Robyn and her whole staff are amazing. I didnt think I had a hearing problem but my wife convinced me to go get a test. Good thing I did, my hearing was awful. Love my new hearing aids. Saved my marriage, thanks Robyn!
I hear because I was with them in the past and with them now and plan to be with them in the future since they have become the best friends to become my hearing associates. Most effort has become displaced by their knowledge and efficiency of technology
I have had many visits to different specialists, and by far Hearing Specialist of Las Vegas is the best in customer service and support. From beginning to end, their knowledge and follow through are beyond reproach.
Hearing Associates of Las Vegas warrants 6 stars. Let me list the reasons:1. Customer Service; Always treats my wife and I as family. Mind you it is not just me, that is the way they treat every client. You will be impressed with their approach.2. Knowledge: Well versed on all the Hearing Aid products. They have a product that fits your need and your pocketbook. I have been very happy with the Widex Evoke Hearing Aid. I have high frequency hearing loss with ear fullness and Tinnitis, and Robyn found the product that worked well for me.3. Testing: My opinion, state of the art testing facility.4. Follow-Up: Robyn and Lionel schedule periodic follow-ups to make certain the hearing aid is working properly. They clean, replace the battery and make sure the hearing aid is working at the very top of its performance platform. Always accommodating whether there is a need to adjust the hearing aid, replace the earbud or replace a part.5. Always look forward to their fresh baked chocolate chip cookies.Thank you for your excellent service.
We had a very good experience with my son. For longer than 2 weeks my son had a strong tinnitus in one ear, what made his life miserable, mine as well. We have been only 2 years in the USA and don’t know the medical system much, so we visited different clinics and quick care and everyone knows it’s not easy to make appointment. My son already started the therapy what made his condition a little bit better, but still wanted to talk with a tinnitus specialist in hearing associated.I was really happy to meet this amazing couple who is really willing to help people. We had a free consultation with explaining all details about the tinnitus problem of my son and were advised to follow the therapy for now.Thank you very much, Robyn and Lionel.
I have been hearing impaired since the age of 13 months. During the course of my lifetime, l have had numerous tests and undergone various unsuccessful procedures in an attempt to restore my hearing. Having worn many devices through the ages of childhood, teen years, adulthood, and recently, as a senior citizen, I have not experienced greater results than I do now as a patient at Hearing Associates of Las Vegas. Thank you for all you do.
I am a caregiver and I took a client who had hearing loss for years at Hearing Associates where I met Robyn & Lionel. I should say that this couple were amazing because they make a good teamwork in helping people who are hearing impaired. Lionel, the guy upfront the moment you step in he would greet you with his best SMILE 🙂 So friendly, helpful & accomodating. On the otherhand Robyn the provider, was very patient and will take all the time that was necessary to help through the exam. Very thorough and takes time to analyze your hearing loss and creates the best solution tailored to my clients needs. I personally would say, they are highly recommended. You guys rock ! 😊
Hearing Associates of Las Vegas, Robyn & Eric a terrific experience from this team of kind, sensitive professionals! Customer Service at the raises the Bar of excellence!!!
I got my hearing aids there and they work perfectly. They are very knowledgeable I know exactly how to treat hearing problems
Awesome people to deal with. Super service
Very nice environment with a very positive attitude and a friendly desire to help. Felt like they really know what titinus really is and help getting along with life at the same time very open minded.Not affraid to mention medical options.Thanks
Very pleasant experience!! I’m having terrible buzzing in my ears and they explained a lot and made me more relaxed about things
Robyn and Lionel are wonderful to work with. They really care about you and your hearing problems and making sure you have the right hearing aids for your hearing loss. 👍🏻
I posted a review before and noted I didnt give a 5 star rating to Hearing Associates sorry but it should be 6 stars.
To summarize, Hearing Associates of Las Vegas:1) Delivers what they promise2) Professionalism at its best3) Personable and courteousI am extremely pleased at the results Im experiencing in my hearing capabilities at this point and excited to reach the final goals set for my individual needs!Thank you Hearing Associates of Las Vegas!
Fantastic service in a super plush environment... no high pressure sales.
Nearly 10 years ago, I sought a hearing assessment from an audiology group that had sent me a flyer that offered a discount on hearingn aids and a free evaluation.I met a vibrant young woman who not only led me to my first hearing aids, but worked with both my husband and I to provide the best possible solution with patience and compassion. The follow-ups became fun and successful each time.And then one day I learned that Robyn had moved on, but the organization would or could not tell me where. I continued to get my hearing adjustments with less satisfaction. The new aids worked well until adjustments were not made correctly, I was charge for things that I had not caused and on it goes through 3 or 4 practitioners and I stopped going.One day at church, I was sharing my frustration with a fellow parishioner who said, try my audiologist. her name is Robyn. I queried, with a Y? Talk about divine intervention!That was nearly 2 years ago. I am still wearing the second set of aids that I walked in wearing and I have recommended several friends who can now hear...one after a 50% loss of her hearing.TheThe offices are welcoming, her partner in crime, husband Lionel and she have created a welcoming and caring environment. The smell of fresh baked cookies permeates the air. These professionals offer compassionate, generous and individualized care. Hearing Associates exemplify honest business practices and trusted service.Susan Cooper
Wonderful experience with knowledgeable people.
Very professional, knowledgeable and patient. Top notch service and products.
The service is above and beyond they cant do enough for you, this is what more businesses should try and do. They are the best.
Very good communication and service
Excellent service!!!
Very friendly and patient with us