Commer Hardware is in my opinion a complete one stop store for anything item you wouldnt find anywhere.There are plenty of knowledgeable staff on premises to assist you for the hard to find items in their inventory.
I love this place! They have everything and the ladies at the front desk are very helpful.
My husband bought a Shop-Vac there and upon checking out he asked what the return policy was and the girl told him 30 days with receipt if you dont like it as long as its not damaged. He said so if its something Im not fond of I can bring it back and she said yes just as long as its not damaged and in its original packaging. Well I went to return it today because it has NO POWER and doesnt suck up too much. Well when I called before driving ALL THE WAY DOWN THERE I asked what the return policy was and they said 30 days with receipt. When I got there they wouldnt return it. They said discounted and clearance items are NON REFUNDABLE and they couldnt take it back because it was open and used. First of all how do know whether or not it works unless you USE IT, 2nd of all why tell my husband he could return it if that was not true and finally why is it that when I called they didnt say to me 30 days with receipt as long as its not opened or used. Clearly not everyone is on the same page at this place and maybe they should elaborate on their return policy. Also educate your cashiers on your policies because clearly they are giving false information. I will NEVER buy anything from this place and I told my husband he better stay out of there too.
I called this company and asked what time they close they told me 3 o’clock I said OK I will be there right before three you’re not gonna close early are you the lady goes now as long as you get here by three you’ll be OK I showed up at 2:58 and every single employee was walking out the door and I argued and said hey it’s not even 3 o’clock yet and they said we already counted up all the money drawer sorry
I have a need for a caster on a piece of equipment at work so naturally I found Nevada casters. I call and they told me to bring a caster in and they will measure and order a new set that matches. So I went in and was greeted by a very negative associate. I tried to explain what i needed but soon as she saw the caster i brought in she interrupted me to tell me they dont have those in stock. I tried to explain that I spoke with someone and that I understood we needed to order it and thats why I was there but she interrupted me again to tell me it would take 10 days to get. Again I replied that ten days was fine and she looked at me as though she was surprised I was still there. She asked some kid at the counter to take the caster to the back and he came back 10 seconds later and said we cant help you. I asked to speak with someone since I was told to come in and now Im being told they couldnt help. So the girl, interrupts again of course, explains the reasons why they cant help me again, starts explaining the order process, the front end process, even her work duties and sums it up by telling me that only the store manager does this. Basically it was like visiting a circus. Then they ask acted like they were done with no resolution or plan of communication. They have the word casters in their name and cant get a simple caster ordered. Epic fail. I will think twice before I return to this negative place. I cant think of one positive word from any of the people that work here.
I dont buy casters from anywhere else. I am sure they have plenty of useful other items but my main purpose for coming here is always casters. These casters outlive most of the equipment I mount them to. Great quailty.
My new favorite store. So much metric hardware, Aztec bearings located within, great place to save hundreds rebuilding car parts instead of paying dealer prices.
Nice guys, and they have a lot of specialty items that are high quality. Good hardware store.
Horrible staff.....way overpriced!!!! Home depot for now on........sad
Very interesting place with a wide variety of stuff.
Very good just like old time store, they have staff to help
Great place to get hard find whatever it is you need
The guys here Go out of their way to help you. Great place!!!!
Easy to find what you want, great customer relations
They have lots of things and no waiting like at Depot! Tons of castors too!
If you cant find what you looking for at HD or Lowes youll probably find it here. As a commercial account holder my mechanics always end up here looking for special items for the job.
This is the place to find just about anything to keep your facility humming and to get your repair problems solved by experienced, knowledgeable product specialists.
First time there. Super customer service. Thank you Commercial Hardware.
Not as stocked as they used to be.
Excellent attention
Good service
Ok
Great place ..Account..with assortment ofBearings of all sizes and bearings ... esxentw place.
Excellent service by .Sr Víctor