Staff is bilingual & it was very easy for me to explain what i needed and there was no miscommunication with the staff and i. i’m a military member and i called multiple times to verify they could do what i needed them to do with a very short notice. they did tell me they don’t do many military name tapes but they have done them before. one of the staff members reassured me they could do my name tape so we went out of our way to drive down to their shop. the customer service there was good, there was one lady who went above and beyond and had the lady who does the embroideries bring over different color thread for us to see. once the embroider came over with the different threads, she was very cut and dry and had zero communication with her customer standing next to her. i verified with the girl on the register taking payments if she knew what size i wanted and needed knowing i was military and she said yes so i trusted her. once the product came back it was literally so small, we thanked them and left. once we were outside i just couldn’t help but notice that the sizes between what i needed and what they gave me were completely off. i now wasted an hour and a half of my time & $16 on name tapes that i can’t use due to the fact that they’re out of regulation. in summary, i do believe they should have examples of their embroideries before selling the product.
Great Results, Customer friendly and supper quick and looks amazing!
Very good guys. I had just bought some new work shirts next door at the uniform shop and brought them to the embroidery shop. They were going to close in 30 minutes so I let the manager know that Id come back in a couple of days to pick the shirts up. He said, no, we can do them for you now.Outstanding service! I live clear on the other side of town so this saved me tons of time. The fact that he made the effort to provide same day service (instant, really) speaks volumes. Great local business with exceptional customer service.
I run a wedding and events business and needed uniforms for an important event... these guys stepped up on short notice and got the uniforms done in time for my event. Im a repeat customer and highly recommend them for your embroidery needs... thanks for everything...Danny ACS FLORAL & EVENTS
Gave them a long deadline for a trade show. They do not respond to phone calls and give unreasonable excuses. There prices are high and do not have items in stock. We will not do business with them. Wasted time and money with them its a great lesson to not to bussiness with local companys this is why people outsource this. We tried to keep it local but service and price just do not justify there company policies.
This place has been awesome to me over the years.I come by here from time to time for embroidery on costumes and things.always friendly,the staff is helpful even though they always seem very busy with jobs more important or valuable then mine...highly recommend for any type of embroidery 👍
Weve had tons of stuff embroidered here and its always top notch.
Very nice staff . Nice variety of items.
The embroidery department is awesome. Prices are good, work is great and a quick turnaround.
Friendly service. Good quality.
Everyone there was nice loved the staff
Cool place for Logos
Great service
Fast and convenient