Clean place, lots of great equipment. The clerk was pretty cool & answered all my questions. Have some nice radios in there.
I always deal with Gene locally, and when I make orders to be shipped I have dealt with Ivory. All I can say is that I do business with Gigaparts because of Gene and Ivory. Products can be ordered anywhere these days. But the kindness, attentiveness and the attention to detail and follow up that Gene and Ivory give is hard to find. They are aces in my book.
I am new to the hobby and am in the market for a HF rig. Have a couple of options based on my budget and was excited to be able to go into the store and be able to listen to both radios and ask questions. The store has a minimal show room and multiple radios are on display, however they are not functional as they do not have antennas that allow them to function. It was like going to a car dealership and being unable to take a test drive because they dont have tires. Salesman was friendly and helpful. Store was clean. This is why mail order is booming!
Small ham radio store but lots of neat stuff to spend your money on, better to leave my money here then a slot machine.
GigaParts has a well organized retail space with a healthy variety of Amateur Radio equipment. The store is very clean, warm and welcoming. The staff was polite, welcoming, and most importantly helpful presenting valuable advice without cost and without pushing any unnecessary purchases.This is a store where you can get service and experiences that you’d never find on amazon.
Absolutely super helpful staff! Knowledgeable and plus a lot of fun to talk with.
Fantastic customer service and the price of the products was so reasonable. Highly recommended.
Been to this store several time and placed online orders. These guys are good and quick. They are also pretty knowledgeable. Always a pleasure to do business with them.
Great store! Had what I needed. Very helpful.
I was a brand new customer and made my first purchase. I was sent the product I ordered quickly and efficiently. However, the item I ordered immediately had a problem which required a return the manufacture. GigaParts outright refused to assist me and attempted to up-sell me to their platinum warranty I never wanted. After about a week of back and forth pleading with them to work with me after sending me a defective product, they stated nothing could be done and Id have to pay for return shipping. So, all the money you think youd save is actually going to break even when you have to send it back to the manufacture.Im sure theyve done thousands of positive transactions but I was just completely floored when they were given a whiff of a clearly defective product. Unfortunately, it will be the last time I ever purchase from this company again.
GREAT service and competitive pricing.
Very helpful!. I am new to the hobby and Julio answered my rapid fire questions like a champ. Thanks
Great place
I was told about this store and how good it is. Passed it on the road once, small sign on the billboard. Went inside andbit looked good but very small. Had products up and running which was nice. I was asked if I needed help but I declined because I just wanted a single antenna for my hand radio. I didnt see it anywhere so I ordered it online.Pro: staff was friendly. Wasnt packed with people like me so I had plenty of space to look and pick up items.Con: not a huge selection of stuff instore. I should have asked for help to find stuff but Im too proud.Ill be back once I set up my radios in my vehicles. Hopefully Ill be brave enough to ask for help.
Haven’t been to the store but ordered a new radio on 5/23/18 and received it in Tucson in excellent condition on 5/25/18. Two day shipping for free! Can’t beat that with a stick!
Store was very clean and items are reasonably priced. Good selection of icom radios. Staff was very friendly and super helpful. Would highly recommend.
Nice, clean, new store but small. Staff is well informed and helpful.I have purchased two radios from them since the demise of AESVegas with no problems or issues. Will use them again.
Our local Ham Radio store. Its great to have it and its warehouse as well. Great store
Very helpful. Gave me some useful information I needed about power supply, did not try and upsell me one that was more than I needed.
Fast and friendly service....item was in stock !
I have tried on two separate occasions to purchase items from the store here in Las Vegas and on both times they have told me that they were out of stock on those items. They are not committed to the local community. It’s best to continue purchasing on the internet.
If you are a radio amateur and you are in Las Vegas this is the place to go. Helpful staff without high pressure salesmanship. Good place to touch and feel before you buy.
Craig is exceptionally knowledgeable and helpful. The store is stocked with an assortment of the things a HAM needs. I would shop here again when back in Vegas.
Nice to have a place where you can see before you buy. And good staff knowledge too! Must visit place in Vegas if you are a HAM Operator.
Beware! order Items separately. Price Guarantee is misleading.Dont get me wrong the staff, shipping and products are all great.Now follow my guidelines and you could save yourself some money.The price guarantee will cover up to $200 in any year, with a claim per transaction up to $100. This is why you should order separately.I purchased two radios and lots of other pieces in one transaction, there was a price drop on both my radios in the 30 day period. I put my claim in. $100 for one radio is being credited to my paypal account and I appreciate that, but my other radio had a price drop of $70 and I did not get that as it was on the same transaction. So you see, had I purchased my products separately which would have cost a lot more in shipping for Gigaparts I would have been another $70 better off today.So all you prospective purchasers once you are ready to order multiple items and reach the free shipping level of $99 stop and process your transaction, then carry on with a new order and do the same again, admittedly you will be receiving multiple shipments and costing Gigaparts a lot more in packaging and shipping charges but you will personally not be out of pocket if multiple items on your order have a price drop within your 30 day purchase time.An update on my experience, as I stated above the staff are great and this is certainly true, they have gone above and beyond my expectations to resolve this little problem. I am now a very happy customer and have no hesitation in recommending and doing all my Ham shopping at Gigaparts.
I ordered a Kenwood TH D-74A along with a couple of other items and choose the $5.00 On Trac shipping. I was told that I would receive my order on Monday since it was 1 business day shipping. They processed my order so quickly that I had my ordered delivered to my front door Saturday late morning. Thank you GigaParts for such fast service.
Had a great time looking at the ic-7300 with Kevin as my salesman. Great radio, great store, wonderful staff. What’s not to like?!?! 👍🏻😁Follow up: Subsequently bought the 7300! Geez, what a WONDERFUL piece of gear!
These guys are very knowledgeable very helpful and very caring. I drive cross Las Vegas city just come to these guys.
Very Friendly and helpful staff which I appreciate being a newbie. The website has a pick-up in store option which, if in stock, means you dont have to wait for shipping, so I dont have to stalk my mailman anymore.
Excellent selection with a friendly and knowledgeable staff.
Ive been working with Julio and Kevin. They both have gone out of their way to assist me. Today Kevin even texted me to offer help getting my new DMR radio set up. Great helping HAMs
Good service. Julio is great!
Stopped in several weeks ago. Very friendly and helpful.Ryan KA3OHL
Great when you need HAM parts in las Vegas.
Great store. Lots of great bargains.
Very knowledgeable and very friendly!!!
Friendly, knowledgeable staff actually interested in talking to you!
Great place for amateur radio equipment and supplies.
Best ham selection in Las Vegas.
Pleasant staff, not much on display.
Good Black Friday prices👍
Had just what we needed
Great place for radios and parts.
Very helpful associates
Horrible with logistics. Uses FedEx for delivery, who seems to think no one has a job, and can wait all day to get their package. And then wont hold at local facility. Will never buy from them again.
Great store, I like it.
Friendly staff... sadly out of stock on the radio I wanted... :-(
Awesome Amatuer Radio Store
The best store ham radio
No military rabatt, only single parts, bit expansive, no recommend
Not much there. Use the website.
Great customer service
Great radio shop
Awesome service!
Good prices
Big selection
This place is one of the big three places in the US to buy amateur radio equipment. When I visited the staff were friendly and helpful, but there is almost no stock on display. It is mostly a warehouse to service Web orders and not really worth visiting unless you know what you want and want to avoid shipping charges. A good place to buy, though.