Nice selection of jewelry but I Wouldnt call it an outlet prices seemed equal to high street.
Ive been to Zales many times in the past and this time I came to buy a wedding ring with my parents. They both generously decided to buy the rings on a budget. I informed the salesperson, Jim I think, about the budget and he bluntly told me, No, you wont find any good wedding rings under that amount. When I know, guaranteed, they have rings under the budget. Ive been on the website and in store countless of times; not sure why he would suggest that, as if hes implying they simply dont have good rings in that price range.I simply wish he would at least have suggested some good rings or be somewhat respectable when finding the ring.He also suggested to try on wedding rings way, way over our budget. Yes, I asked about the ring and price. Though why even suggest to try it on if its almost twice our budget? After trying on many rings and not wanting any rings over the budget, he finally stopped asking me to try any rings over that amount.Anyways, this wont stop me from coming back to Zales. The store is clean and the rings always look beautiful. All the salesmen were dressed professionally.
If you are in need of a jeweler, I highly recommend going to see Cathy at this location! She is absolutely wonderful and will help you find the perfect piece. She has been our go to for over 8 years and wouldn’t dream of going to anyone else in helping me find my next piece of jewelry.
We bring in our wedding set every 6 months for cleaning and inspection. Always good service
Nice selection, great staff ready to help. Easy access and free parking for locals.
Easy to get to, free parking for locals and great staff. Beautiful selection of jewlery.
BUYER BEWARE: I tried to return my ring the next day and told there was an error in the system. Now Imm stuck with $6000 of debt sitting on a credit card for a ring I no longer wanted and returned within 24 hours. The ring has been sitting in the store and they are still unable to return it currently because of the error in the system. I’ll actively notify people to not buy from Zales or Kay, as they will scam and not let you have your money back.
Walked in to their store to browse their huge selection of jewelry. I got asked if I wanted to see anything so from there on the frienly associate helped me get exactly what my wife wanted. His frienly attitude and advice made me feel no pressure at all. Overall I give my sales representative a 10 outta 9 because I felt that he represented himself and his store amazingly well. Hands down. Im a Zales customer now and coming. Thanks for everything.
Go to the Zales Outlet at the Las Vegas Premium Outlet and you have to see Osama he a great salesman
Super thankful for the world class service from Jared. I was looking for the one, the perfect engagement ring for the love of my life and Jareds service was above and beyond. He followed up and sent me multiple options for over two years. (Im all the way in Guam) He never made the experience feel pressured like any of the other stores Ive been to. When I made the trip to Vegas, it was a seamless experience, he knew exactly what I was looking for and gave me a great deal too. I HIGHLY recommend to see Jared at the Zales Outlet, you wont regret it! Thanks again Jared!
Overall experience was great! Associate was very knowledgeable and happy to show us everything we needed. Would definitely come back.
To whom it all may apply,This zales store goes above and beyond to fulfill your dreams. We wanted a paw print ring to be made for an engagement, which was impossible to find, until Jared and Ossie stepped in the picture. They truly made the experience inspiring, engaging, and real. I highly recommend their service and store to fulfill your dreams. Go Jared, Ossie, and Zales for making it come true!
Great people willing to help me out even though they were closing. Much appreciated!
Ask for Ossie! He will not only work with your budget he does his absolute best to get you the best most beautiful item at amazingly reasonable prices! Thank you, Ossie!
Ive been shopping at this store a few times now. I tend to pop in occasionally to see what new Effy collection has arrived. Ossie has helped me every time, he is a good listener and shows me the best jewelry, and he is very honest, he answers all my questions and he definitely is NOT a pushy salesman. I cant recommend him enough.
Representative assisted me immediately. I described what I was looking for and she pulled a couple of items that fit perfectly and to my liking. Very satisfied and happy with my purchase and what they had to offer.
Jared was very nice and made me feel like my purchase really mattered to him. He was amazing and I will definitely be back to see him for more jewelry.
Cathy was great. She helped us find our wedding rings.
Ossie was the absolute BEST. His attention was focused. Very detailed.. He is a salesman!! Not a pushy salesman a personable salesman.. Ill say this he was so good me and my husband went back 2 days in a row. We was on vacation ... I recommend this store and if can get him ask for him..if u have to wait.. wait you will not be disappointed..when i speak on my trip to las vegas ossie is always included one of my best experiences there.. Thank you OSSIE . you are the absolute best!!!!!
They have some decent deals if you know what your looking at
I bought a 4k ring 💍 for my wife, really good people there
Ive been shopping for jewelry for quite some time at this zales outlet. Ask for Jared when shopping at this store, hes very friendly and knowledgeable.
Great and honest customer service.
Melinda was great! My man will be back lol!
I gave Zales my engagement ring, for repair, on Feb 29. Was told it would be back March 14. Called March 16th and was told it would be done March 20th. Everything was shutdown March 17th because of Covid 19. Beginning May 11th, when Covid 19 restrictions were lifted, called the store and then customer several times was told there was nothing they could do. Called the second outlet store in Las Vegas, they said there was nothing they could. After insisting that some one needs to address the issue, was given a case number. June 17th was told my ring was shipped to me. Funny thing is, the ring was shipped by the second outlet store.
Great staff, beautiful jewelry, and clearances.
Good deals..nice jewelry you cant beat it.
Hands done Jacob is your man, please visit him there are alot of Holidays sales going on right now, he is a Detailed and on point with your needs please visit my friend and my jeweler @ Zales Happy Holidays to all
Heleina (i’m so sorry if i’m spelling it wrong!) is the sweetest rep there! She took the time to look at prices and give me all the discounts available at that time. I asked to look at multiple things and she took all the time with me even though there was a couple waiting, she valued my time first since I came in. I definitely appreciated that. Get the jewelry protection plans at all times! You can go to any Zales in the US if anything happens to it! Thank you so much Heleina for being so lovely and patient!
Very friendly, eager to assist, and went above and beyond in locating my warranty.
Abby really took care of us in a professional way. She was able to lead me in the direction of what I was trying to buy.
Trash sales woman
Beautiful, satisfied jewelry.