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Morgan Jewelers - Meadows Mall
4300 Meadows Ln #226, Las Vegas, NV 89107, United States
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Morgan Jewelers - Meadows Mall
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Am
Review №1

Overall, I think this is a good store for smaller gifts, and the jewelry is very pretty, but if I had to do it again Id go to a different store for an engagement ring for better service. We are not likely to get wedding bands here after this experience.After my S.O. bought a pair of pink sapphire earrings here a few years ago, we recently went back to look at their rings. We found a beautiful engagement ring at a good price, but we purchased in mid August and havent had the best experience since then.First, the ring was resized, but not to the size we requested. They tried to tell me to take it home over the weekend and see if it was just because my hands were cold in the store. Thankfully someone thought to check the size before we walked out.Then, we come back to get the ring a third time, and on the way home realize theres a diamond missing from the band.They talked us into the warranty, which requires you to come back every 6 months for servicing/cleaning, and its basically been used so far to correct mistakes on their end.They also promise turnaround times that the jeweler cant meet, so thats disappointing. Id rather be given a correct time estimate than false hope.

Cu
Review №2

They were very kind, and helpful. Quick service real professional work. Penny, & Robert were great. I would highly recommend this store in Meadows Mall for anyone new to city.

Ad
Review №3

Penny and the team at Meadows Mall Morgan’s Jewelers are phenomenal! I was looking to enhance my wedding ring and they went above and beyond my expectations. I fell in love with my ring all over again.

Ed
Review №4

I knew what I wanted and I had Great Service. I got a great deal on my chain and accessories. I have check Jewelry Stores and this place had what I wanted with the best price. So glad I kept on looking. Oh and I was approved for credit which I didnt really need but will use. Thanks

An
Review №5

Helpful and nice. Loved it. Very professional.

Ra
Review №6

Maria Luna helped me a lot !Thank you so much, loved the chain !

St
Review №7

You are the best Maria and Hedi! I will truly enjoy my new ring. Thank you for getting me credit with your store ad well.

al
Review №8

Alma & Maria we’re INCREDIBLY HELPFUL! i couldn’t have asked for a better experience. they catered to my needs and wants and worked with my budgets, this experience means more to me than they well ever know!!!thank you guys so much!alexis

Fa
Review №9

Love the ring my boyfriend got me. Our experience the first day was fantastic. The second day they sized the ring incorrectly which is okay I understand but it was their treatment towards us. One woman was rude to my boyfriend and I perhaps because we didnt make the purchase through her. The following day we went back to get the ring finally resized correctly and Alex the gentleman who sold us our ring was acting very strangely. The first day I was there it was all smiles and it seems like after they got our money their temperament and attitude declined quickly. Alex literally handed me my ring as is with no box and no bag whatsoever. Until I requested it, like this is a store, not your local street corner jewelry dealer... It was very strange and I probably will never go back there because buying a ring with a significant other should be a joyful experience and it was until they got our money and that ruined our memories of the event.Penny is fantastic though. See her if you need anything. Unfortunately she wasnt the one to help us.

Ne
Review №10

Elma & Marie Sold Me THE BEST JEWELRY. I LOVE THIS STORE & THE PEOPLE IN IT.. THANKS.

Sp
Review №11

Best customer service ever thank you so much maria alma helen

Do
Review №12

Maria Luna was an absolute blessing! She is so kind and so pleasant to speak with. I had such an unforgettable experience that left me tears. She was helpful and understanding. She help my husband and I pick out the most perfect Trio set!! Thank you so much! We can’t wait to come back!!

Ia
Review №13

Morgan Jewelers is awesome! Penny and Shelby went out of their way to locate some earrings that I wanted to purchase for my wife! They ordered them from another location and got them here as fast as possible. They stayed in communication with me the whole time, answered all my questions, they were the best!!!

Ha
Review №14

This jeweler is absolutely amazing! First I bought my enhancement wedding band, which is absolutely stunning! The jeweler opened it up so it fit perfectly around my pear shaped engagement ring. Then I bent said engagment ring (the engagement ring wasnt even purchased here) and within 10 minutes they fixed it at no charge! Maria Luna was the one who fixed it and all the staff was so helpful. I would recommend this place to anyone and everyone!

Sa
Review №15

My Husband and I came here years ago for our Wedding Rings, my Birthday is coming up and he wanted to upgrade my ring to a larger Carat. Maria, Alma and Hedi went above and beyond to find the perfect Ring.Thank You

Er
Review №16

The ladys there are super super nice and Hedi and Morgan were amazing to me and even understand where my price range was at:) the coolest part was that I accidentally lost a small piece of my piercing and Morgan Jewelry made sure I was well taken care of Definitely rate them a 5 Stars would recommend :)

Ch
Review №17

Great service with Maria and alma u guys need to come in 🥰

Ju
Review №18

I brought my wife to get her a new ring to upgrade and replace her first set. I have to say that the process was so easy and the staff was absolutely amazing and so helpful! Shelby, Maria, and Alex, and the rest of the staff were wonderful. I will always go there from now on. They are knowledgeable and so helpful. Best overall is it put a huge smile on my wife’s face! Thank you!

Se
Review №19

I get all my jewelry at Morgan I love that store ❤. This last time Alma & Hedi help us pick out a gift for my sister in law and she love it 🥰. Im glad they were able to help us decide ❤. I highly recommend Morgan Jewelers to everyone.

Ry
Review №20

I only been here 2 times and have seen a few items that I have on my to do list

Ty
Review №21

I appreciate the woman at MORGAN JEWELRY they help me out a lot with satisfying my wife with a beautiful 2ct diamond ring for my wife so when you in Las Vegas and need a jewelry store go see Hedi & Maria at Morgan jewelry in the Meadows Mall!

Am
Review №22

We got our wedding set from this store that in my ring isnt a real diamond. I have spent months with this company trying to get what i want put in. We have a 1.06 heart diamond g si2 for 3100.00 great when it comes in Ill come look at it not even 2 minutes later another call from them thats old pricing we havent heard back from Chase. Ill have to call you back. MONTHS OF TRYING TO STAY WITH THE ORIGINAL COMPANY AND IT REALLY DOES NOT SEEM WORTH IT. ITS BEEN A COMPLETE NIGHTMARE!!!

Ch
Review №23

Morgan Jewelers is the Best!!! In the past they had a sales lady that would talk so fast and totally screw ya we quit going there!! Were so Happy they got rid of Mia, its now a pleasure to do business once again!! They made the right decision by firing Mia!! Thanks for firing Mia Morgans!!, And good ridings Mia, good luck on whatever gas station hires you!! As long as they count their Cash at the end of every day you should do well!!!

Ch
Review №24

Awesome people and awesome service. Shelby really went above and beyond to make sure we got the perfect engagement ring and was so intentional about making sure everything came out wonderfully!

Al
Review №25

Wonderful staff. I got my girlfriends engagement ring here. The staff is so friendly and helpful. I definitely recommend it.

er
Review №26

Thank you to Shelby and Maria for getting me approved and they have wonderful customer service and very nice Thank you once again I will be coming back soon

Me
Review №27

This Jewelers is unique. Different styles than other jewelers. Excellent customer service. They are not pushy. Highly recommend.

Ki
Review №28

This place has great jewelry at great prices. And the service is top notch. Kevin is extremely helpful and friendly. We will definitely be going back to ask for him for all of our jewelry needs.

je
Review №29

The manager Susan is very professional and polite, at first I didn’t understand her, her demeanor is very straightforward. However I have realized that she is extremely professional and very knowledgeable!Thank you Susan For running a tight ship!Looking forward to doing business with you forever!

Dy
Review №30

Love the staff here at the Meadows mall they take care of you 100% could not find the warranty paperwork they pulled it up online God is taking care of my wife just had to have the most expensive ring in the store of which their trade-in program gave us full value of our original purpose and added bands Not bad walking out of there paying 3600 bucks for an $8000 ring

Bu
Review №31

Jocelyn pulido helped me find the perfect ring for my girlfriend she absolutely loved it I highly recommend Morgan jewelry and the service of this employee!.

Me
Review №32

My husband and I have been customers for 16 years! I wish I could give 5 stars but the last few times we have come in the new manager has ruined that for us. She is very rude and acts like you are bothering her if you have a question. When she can’t figure out the computer system she tells you it is your fault .When the sales associate ask her something she acts like it’s the end of the world and speaks very rudely to them in front of the customer. It use to be a very pleasant place to shop . Not so much anymore.Penny and Kevin give the best customer service and are a pleasure to work with . We were heart broken to find out Kevin is no longer working there. Hopefully they don’t lose penny as well. And with the new manager they will be lucky to not lose long times customers!

Jo
Review №33

They are awesome and good service.

Er
Review №34

Couldnt have asked for Better! Ive never shopped for jewelery anywhere else but Zales. But after going to Morgans Ill never shop anywhere else. Found the Perfect Ring for my Wife to Be and The Staff is Excellent! I invited them to my Wedding. Thank You All For Being So Awesome and Very Helpful ❤️

Ke
Review №35

I like to thank everyone at Morgan Jewelry especially Alex you made my experience there that much better with your great communication skills and humble spirit your awesome And also she said YES to my Proposal!🤵🏾👰🏽💍 and she love’s the Ring thank you all and keep up the good work Alex your a good guy... P.S. I finally get to jump the broom✌🏾😁

Al
Review №36

Alex was very helpful, I recommend him to all my family members looking for jewelry

Ri
Review №37

I came in looking for an engagement ring. The staff were great. They have a large selection of beautiful rings. Not sure if they have the right one.

Lu
Review №38

Wendi and Susie were super helpful, they helped me get the engagement ring that I wanted with financing through them, and they never gave up until they were able to have me walk out of the store with the ring. If you are ever looking for any type of jewelry please this place is a definite must to visit! They will see to it that you will walk out with exactly what you are looking for! Thanks again Wendi and Susie!

La
Review №39

Mia! What can I say... Her patience and compassion is what sells. She has a heart of gold. She doesn’t force anything on anyone. She will attend, sit with you for hours, and show you every single ring on display in detail, one by one if that’s what it takes to make you happy whether you purchase or not. She judges no one and will never lie to make a buck. She’s all about customer satisfaction. Morgan Jewelers jewelry is of quality. No joke! After shopping around I am content with my piece. Penny too is such a sweet heart. You can trust these two women for certain. I feel like I found friends in them after our experience. NO REGRETS! Nothing, but Satisfaction.

Ka
Review №40

The sales associates are so kind and helpful, especially Penny. She found us the piece we were looking for (chain for a pendant) and assisted us in looking up our warranty paperwork. Service was pleasant, quick, and safe during the covid pandemic.

Th
Review №41

I just got engaged and my fiance bought my ring from Morgans. The ring is stunning and the service was second to none!

Ro
Review №42

Fair prices, friendly staff.

fr
Review №43

Awesome place, great prices, and Shelby was a pleasure!

Gp
Review №44

10 years of experience with Morgan. Never loved the nice jewelry

Gi
Review №45

Best place to shop they are always so helpful and friendly. special thanks to penny and Maria for your help

vi
Review №46

Every time I come to Morgan’s at the Meadow mall I feel at home. Everyone is welcoming and very knowledgeable. Barry has been my go to guy for the last 8months and now the whole team is my go to. Jewelry is amazing and honest options is always given. Great great great family owned business to buy from. Love you guys!!!

Ro
Review №47

All the sales associates are the absolute best. My husband and I love coming in to the store as we already greeted with smiles and awesome service. Come in and see Mia, Penny Shanna and Cheryl you wont be disappointed.

Ju
Review №48

Maria Luna was of great help !

Ch
Review №49

Great place to buy jewelry!!! If they offer you a warranty buy it.....its worth it!!!

Dr
Review №50

Mia and Shana were the biggest pleasure to work with! On top of being so honest and helpful they were so personable and kind. Definitely made us feel at home and we are thrilled about our wedding bands!!!

Ar
Review №51

Alex was superb

Ji
Review №52

Mia and her associates jasmine and Alex were very professional and helpful. I would strongly recommend Morgan jewelers to family and friends. Very happy

Mi
Review №53

Great service as always. Promote Lindy! She has exceptional customer service. You guys have made our wedding band painless, clean and amazing each and every year. God bless!-Jake the film guy

Fr
Review №54

Honestly they have changed, they seem to not be as customer oriented as they once were.

Jo
Review №55

Fantastic store, did the gift wrapping for me and packing

An
Review №56

Got my wedding ring here 7 years ago, and I visit them every 6 months for an inspection and cleaning. The staff is fun, friendly and super helpful.They even remember me though I only come by twice a year. I highly recommend!

Ro
Review №57

Due to the great customer service I received from Arnold when I first met him, he has been my personal jeweler for all of my jewelry needs. I have never found a jeweler who takes his job seriously while being professional. Arnold also have a special type of eye in picking the right jewelry for right occasion. Thank you Arnold.

Ki
Review №58

Morgans jewelry at Meadows Mall has some beautiful jewelry. The manager makes sure you are happy with your purchase! Two thumbs up for this store.

Jo
Review №59

Sorry I took took my business here. My husbands watch band needed a new pin so stopped in, 10 plus tax .83 (10.83) later this had been done, not told of price, in all fairness didnt ask either but seriously . Had the jeweler suggested a new band I may have done that instead, didnt realize the band was very old and falling apart .degraded . Lesson learned.September 17, 2019, As of today I wish to amend my review. After the above incident, Mike Holdbrook- Corporate Trainer- contacted me, the situation has been made right. Store Manger Mia, was very professional and took care of me. In terms of wishing to please the customer they now rate a 5 star review. Lesson leaned here ask questions get answers !

Qu
Review №60

Always a wonderful experience. Loving and helpful staff.

Ra
Review №61

Great Customer Service! Made shopping for a diamond ring for my lady so amazing! Gave me great information very patient! Mis the store manager very energetic so pleasant! Maylena who helped me find the ring I was looking was so professionals I kind! I would recommend Morgans to Everyone! Prices are amazing! Iam a very satisfied customer I will be back this is my favorite Jewelry Store! DidI mention the store is Family owned!

T
Review №62

Been shopping here for 16 years...I wont buy jewelry anywhere else! These guys are amazing and have made custom designs....quick repairs on pieces I didnt even think could be fixed and much more. Their selection is fantastic and if they dont have it on site they can find it....usually within a couple of days. Lindy, Shauneece, and Barry are all awesome salespeople, but really all the staff Ive ever had help me were all top notch, never pushy and so helpful to make sure I got the right piece for the perfect occasion!

Mi
Review №63

Went to look for wedding rings. Penny was awesome and very knowledgeable. She helped us pick out the perfect set. Thank you!

Ch
Review №64

Mia was extremely professional and wonderful. Very knowledgeable . I won’t go anywhere else . You can’t get 5 star service like that anywhere else.

Am
Review №65

Amazing customer service and Cheryl took her time to help me find just the right item for my baby girl thank you sooo much I will be back... last but not least Juan thank you so much for taking care of my wedding set

Vi
Review №66

Berry is great !!!! the staff very nice... been with them for 2 1/2years.. Easy to fine..gotten diamonds watchs and rings as well..also my rings gotten size there.

Ke
Review №67

Mia woods and penny McIntyre was the nicest. Ladies and so helpful to me

Ma
Review №68

Always very helpful and persistent in getting clients what they want. Very friendly and outgoing staff and The events they have are fantastic!!! Highly recommend Morgan Jewles for all your jewelry needs.

Do
Review №69

Amazing experience with Kevin and Penny! Quick and easy

Ar
Review №70

I. been costumer for almost 10 yrs the past managment team great people but if you want to be treat like garbage thats the right place with the new manager treats people aweful like she did to my mother hope she gets fired

Li
Review №71

I just love Morgans Jeweler in the meadows mall, Mia, Wendy, Penny HOORAY to them, love all of them, much love to them

Ch
Review №72

Austin was great, helpful, and not pushy. Mia took over for him leaving other customers to talk to us and she was pushy and seemed to only care about the sale. Wouldve stayed longer if Austin stuck with us longer.

Ki
Review №73

Love the staff here great place moved out of state bought several rings here

Ni
Review №74

Nice store little over priced. Id shop around first. They do have reallyvgood deals a few times a year thats the time to go. Stop in or go to their website and sign up youll get noitices in the mail. Its worth it.

Vi
Review №75

Shauneece helped me buy a ring that I had to special order for a smaller size and it is more than beautiful! Thank you!

Sh
Review №76

Always nice and helpful. They even offered to clean my husbands wedding band even though we didnt purchase it there. ☺️

Yv
Review №77

Karina and Lindy were awesome!! Great customer service

Ba
Review №78

This company have been so good to me with repairs and buying merchandise I love this store Morgan Jewelers

Gr
Review №79

Lindy, shauneece, penny, Kassandra and BarryAre great individuals to begin with.I have dealt with all of them in different occasions and have never had a dull moment, we laugh joke around and at the same time do business in a manner that feels at home.I have left other jewelry stores to shop at Morgan Jewelers.Me and my future wife recommend Morgan Jewelers for your special jewelry needs.Mirian and Al GarciaLDI GROUNDS MGMT Co.

Na
Review №80

Great deal for wedding rings

an
Review №81

Very knowledgeable and excellent customer service...

Ch
Review №82

It looked like nothing special to me. And they dont do nose piercing.

je
Review №83

Nice place

Jo
Review №84

Very unprofessional.. and overpriced

he
Review №85

Arnold was amazing!!!!!!!!!!!! Went above & beyond- :)

he
Review №86

Excellent service

Information
77 Photos
86 Comments
4.6 Rating
  • Address:4300 Meadows Ln #226, Las Vegas, NV 89107, United States
  • Site:http://morganjewelers.com/
  • Phone:+1 702-870-7838
Categories
  • Diamond dealer
  • Jewelry store
  • Jeweler
  • Jewelry repair service
  • Watch repair service
  • Watch store
Working hours
  • Monday:10AM–9PM
  • Tuesday:10AM–9PM
  • Wednesday:10AM–9PM
  • Thursday:10AM–9PM
  • Friday:10AM–9PM
  • Saturday:10AM–9PM
  • Sunday:11AM–7PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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