The worst experience I ever had with a company that promises to make things right, I had some tile replaced and when the tech came out, he did the worst job I ever seen, I mean, I could have done the job better with my 5 year old, when the tech didn’t cover and protect the areas in my home he was working in, he started to remove the old tile with a hammer, chips of tile flying all over the floor and in the tracks of my new sliding glass door, as he was hammering away, hits my brand new sliding glass door tracks and damages the tracks, he cuts the new tile to fit and he dry cuts the new tile, that caused chipping on the new tile, he installed it like that, after the install he doesn’t finish the grout, the grout he did do, left grout haze all over my floor, he never cleaned up, he didn’t vacuum any of the mess he left or wipe up any of the foot prints he left behind. I could not believe my eyes! Very unprofessional. Never again! Now I’m dealing with getting this replaced again and getting the runaround. No one seems to care.

Great company/staffSol The owner is the best of the best

I had a great experience getting new carpet and flooring for my new home. Karin was very good at listening to my thoughts about what I wanted and helping narrow down the options so I could make a decision. I found the price to be very competitive too.

Great experience all around. Love the place

I am very pleased with the service and expertise I received from Paul Schuyler at Carpets N More! Paul arrived on time for all appointments, as well as ensured the product I chose was perfect for my needs and the best quality product for my money. He was also helpful with my request to turn carpet remnants from my purchase into small, usable rugs to help protect high-traffic areas in my home. I highly recommend Paul at Carpets N More to provide top-quality care for all flooring and tiling needs!

Paul from Carpet N More is a amazing person with out standing capabilities, he understood my requirement very quickly and went out of way to help me in getting the correct material in time. He takes pain in his work and ensured follow up . My family is so please to have met such a honest, upright and caring sale associate. I wish him and Carpet and More all the best .

Installed tile the way I wanted it done( almost zero grout lines). Carpets with right padding for kids to play on. Excellent communication with sales and installation.

Never answers your needs. I went twice trying to get a piece of carpet. They said that they were going to call me back. Nothing. Very sad.

Place is nice as the staff are also, Bob is very knowledgeable about flooring and helped with my decision so I didnt waste time hunting for laminate that was old and probably very hard to find. He let me know that the newer laminates are better in every aspect. I recommend this place for flooring to everyone.

Been loyal customer for a many years and had superior customer service. Closed most of their stores and the salespeople dont seem to care anymore. The place went downhill. I will no longer do business with them.

Excellent Choice, Value and Courtesy. Ask for Paul for a truly valued customer experience

Not trucker friendly to back into..takes all day to unload the truck and have a dont care attitude..

Horrible Customer Service!! very unorganized and unhelpful. I went in to purchase a 6 foot x 12 foot piece of carpet. I was told it would be available within the hour then was told it would be ready the next morning by 10am. Nobody called me to confirm the carpet was ready so I called to check and got the run around for another full day with no firm answer the carpet is or is not ready. I have left several messages for a guy named Shawn in the Warehouse asking about the carpet with no answer or return call. I just called and asked the location that I ordered from and the warehouse if the carpet is ready but no one seems to know and no one seems to even care to find out. Do NOT do business with these people. Support good companies with good customer service 😡😡😡

If I could give them 0 stars I would. I have a new build and they are preferred vendor. They installed defective padding under my carpet that squeaks with every step. After 2 months of calls, texts, emails, muitliple visits to my home from supervisors and even an inspector from the State of Nevada- there still isnt an acceptable solution. Ive had to take PTO to meet with all these people- hours away from work as they dont work in the evenings. Ive had to accommodate for them, yet, I have no resolution. They hide from poor quality work - not to mention nails coming up through the stairs that caused injury and pain to my son and my dog..... they should be ashamed of themselves and I encourage the Builders here in Nevada to demand quality- as its your reputation as well!!!!!!!!! #nothappy

Very professional and courteous customer service from Karen. Answered all questions thoroughly and provided value added recommendations. Looking forward to the follow through.

Nice place to shop, just couldnt find what we needed.

Terrible rude employees, suppose to be fun when u go to the design center for your new home. Our lady was unpleasant and not helpful. Actually tried arguing. If u have a choice pick a different company for your flooring and cabinets

The warehouse workers are very helpful and friendly. Will definitely be coming to them again in the future.

I work at Carpets & More they treat me great pays good Im a Tile installer there awsom job I love what I do and I love seen people with a huge smile

Designer Stephanie was awesome. Best service we have had throughout this new home purchase experience!

If I could give a negative star I would. The flooring they put down is lifting has gap between the planks and from the walls, the carpet in the bed room was not nail down properly and is sliding everywhere. Boot prints of glue were left all over the flooring. The supervisor Daniel had to be shown 5 times where the floor was peeling up in one spot. DO NOT USE THE COMPANY!! HORRIBLE CUSTOMER SERVICE!!

Awesome staff with great prices and they do more than just flooring! Sean was a big help.

Very bad company. not recommended

Great prices and fast service.

They have the best wood floor instalers

Great collection, quality stuff at affordable price.

Great selection of quality carpet.

They came out and measured. Free of charge. The price was right so we hired them. Will come back and update my review after the carpet is installed.

Very clean and professional.

Prices and the service

Everybody is helpful

Nice people

IT IS A COMPANY THAT IS DEDICATED TO SALES OF EVERYTHING FOR FLOORS, SUCH AS FOLDER, TILE, VIVIL, WOOD AND IT ALSO HAS STAFF FOR ITS INSTALLATION ....

Where your dreams come true

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