user
Open Lot
6070 Boulder Hwy, Las Vegas, NV 89122, United States
Appearance
Open Lot
Comments
PC
Review β„–1

Ive very recently moved to Las Vegas from the east coast and urgently needed car help. Due to a lot of unforeseen changes, my credit score just wasnt what it used to be and I felt lost and alone, far from home, I was worried. Still, I was a somewhat weary of trying out a used car lot for the first time. Open Lot Used Car Sales addressed every question and concern I had. Both the people who helped me are very friendly and knowledgeable. Thats hard to find in this business! From my first conversation with Betsy (shes an angel), to my follow-up meetings with Carlos (he is so vibrant, the guy is a riot, we were laughing together like old friends) they really put me at ease about the entire process from our first interactions. I highly recommend them to anyone looking to buy, sell, or trade-in their cars. Keep up the awesome work! I reeeeaallly wanted that smooth, super cool T-Bird out front, but I decided to stick to my original plan (and needs) so I went with a small SUV. I wanted to share the T-Bird with others who might appreciate so here are some pics, enjoy! Thanks again Betsy and Carlos, Ill see you soon for my oil change!πŸ™Œ

Co
Review β„–2

Just purchased a car and it was the best experience ever! Betsy is the best! She helped me and took her time with me and I appreciate that! I been through a lot this past week with another dealership and Betsy made sure I was good! I would buy 10 more cars if I was rich! Lol but I will be back for my mom a car soon! -Asia

Al
Review β„–3

This place is wonderful. I wa s scared I wouldn’t be able to get a car with our putting a lot down but they were more than accommodating. Carlos was a dream and helped make sure that I got into something that would be great for me and my kids. I plan on recommending them to every one in need of a car.

Pa
Review β„–4

We were shopping for a car and was ready to buy as Cash customers. I set an appointment with open lot, hoping to drive off with a car. Unfortunately, when we walked in, we werent even acknowledged until we literally walked up to the front desk. That was a red flag for me, but I figured why not just see what they have since we came all this way? Well, I was helped by Carlos, and generally he was nice. The only gripe I had was when we went to the table to make an offer on the car that we test drove, we were presented with an offer of almost $4000 more than the asking priceπŸ€¦πŸΎβ€β™€οΈ. I asked what fees were covered (because they werent detailed very well), and he explained that it was for an inspection fee, towing fee (from the auction to the dealership), repairs they made to the car, document fees, etc. Now, this isnt my first time buying a car, so I know there are additional fees, however, he came back with $3 $4k worth of extra fees on a VERY used car that we noted had damage we would need to repair ourselves (smh). So, we left the deal on the table, and ended up purchasing a car from another dealer. Be very cautious, ask questions, and inspect each vehicle and contract very thoroughly. The Carfax said the car was in no accidents, but the front grill was off center and wasnt flush when it closed, and one of the doors was very creaky, like scraping type of creaky, which signified to me that it was in an accident. Im not saying dont shop with them because some people dont have the luxury to go to better dealers, but, just be careful.

Li
Review β„–5

The people working here actually helped me out to walk out with a car today ! Everything was very to the point and relaxing

Am
Review β„–6

I got the exact car I wanted and the staff were so helpful. I would highly recommend checking this place!

De
Review β„–7

I recently bought a car from Carlos. I absolutely loved the experience, everything was presented clearly . He assisted with the purchase of a car even though I have a low credit score. I will definitely be working with his company for more years to come. Thank you so much.

Da
Review β„–8

Amazingly easy experience. Bought a great car and the sales staff were very friendly. In and out in no time and the paperwork was done professionally. Will be back when I need another vehicle.

Sh
Review β„–9

Mr.Carlos is the most professional and concerned person that you ever want to deal with. He cares about the customers. Way to go Carlos. Thank you for helping me and my family!!!!

C.
Review β„–10

Carlos was amazing at helping me find a truck most suitable for me. he was so patient and all I wanted was a sunroof! Eduardo was amazing with the test drive sidekick! i annoyed the hell out of him lollies! Luis hooked it up with numbers ans got me to pull off and BESTY processed everything and got the plates on... I EVEN GOT HEEKED UP WITH MY INSURANCE!!! Im done bugging these wonderful people and driving away today πŸš—

Je
Review β„–11

Carlos was very nice again and addressed my concern immediately... I was very comfortable and the mechanics really did an amazing job!!!

Ol
Review β„–12

I had such a great experience working with Beksy she is awesome, they worked with me and my payments are affordable. Go check them out!

ir
Review β„–13

I will first say i will recommend this dealer ship! They are so friendly and helpful!!! Carlos and luis were very nice. I purchased my jeep and now im on the road! Thanks open lot 😘

An
Review β„–14

My experience was great I’ll recommend this lot to anyone great costumer service fast in and out

Sa
Review β„–15

Update: Had to drop it to a 2 star after finding a razor blade in the front seat that could have hurt someone in my family. On top of that there is still no green slip for a car that was paid in cash. There is ZERO excuse for this. After I had to spend 2 hours cleaning a car we just paid 10k for in CASH you should be the one to pay me for making it look better. Jesus, how awful. Picture will be uploaded.Decent car, awful customer service after purchase. My husband and father in law went in to buy a new family car. They were happy to purchase this Equinox in Cash and were told to come back today (12/22) to pick it up. They gave 7k on 12/21 and walked in today with the rest of the cash for the vehicle. My husband asked if they would detail it and they said they would. Why would someone take 7k CASH and then turn around and not even move the car from the same spot it was in the day before when the customer goes to pick it up? They literally took the money and stopped customer service right there. Look at the photos and youll see dirt on the seats, dust, a bag of Burger King in the back seat, and a nasty trunk. The carpets they just dont do which is what they told my husband. Another reason they didnt detail it was because they told their detailer to go home for the day. They just seemed to forget where 7k came from the night before. That car should have been the first to be done this morning lets be real.The positive side was the purchase was quick and easy, the car otherwise looks great and rides good so far, and the sales associate was very kind.

Yu
Review β„–16

I highly recommend coming to this car lot to purchase your car, great financing and they have alot of good cars on there lot !!!!! Thank you open lot

Su
Review β„–17

My boyfriend bought a truck from here and a month and half later the engine went out! They said they couldnt do anything cause it was outside of THEIR warranty. Be careful with these people. They were trying to get us to pay 3k+ to have the engine replaced. According to Carlos (the bigger guy in the front) we were supposedly getting a deal cause they were only charging us $400 for labor and $2800 for the engine. This would be a deal if weve had the truck for years. We had just put 2k+ to get the truck, now we have to repair it?? I get it you have a 30 day warranty, but really?? At least make the purchase worth it! Anyway, I have the quote in writing, dates and vin numbers can be cross examined with the purchase agreement. Whats even more worse, when we managed to get an engine ourselves they wanted to charge us $800 to install the engine . I wish we never went to OpenLot! I also have text messages to prove two different conversations with two reps from OpenLot with no avail.

Da
Review β„–18

This place is great they are amazing and will do whatever they can to get you what you need.

An
Review β„–19

Open lots employee are amazing they will help you out on finding the best car for you

Al
Review β„–20

I would 100% recommend going to Open Lot! They have great cars for sale and the staff is great. Service did a great job with my car and the front office and Carlos are very professional and do a great job to make customers happy.

Sa
Review β„–21

Great service Carlos was great I will recommend this lot all the time

Aa
Review β„–22

Wish i would have taken more time to read all the feedback before doing business with them.I found a vehicle there and went to go get it and was told everything they wanted me to hear. Low price, rebate, easy financing, no problem.Couldnt be further from the truth!! A $9300 car ended up $12,000 plus a $2500 down payment and bi weekly payments of $279 !! Oh and a comfy 25% interest rate. So the final price became $19,000 ! Mainly because they added my down payment rather than subtracting it.The best part of it is as soon as I drive the car off the lot right away I can tell somethings not right when the tachometer is revving up to 4,000 5,000 RPM and sustaining that for 10 to 15 seconds before returning to normal which leads me to believe that it has a serious transmission problem or one of the components thereof. The very next day I take the car back and Im told that I cannot have my money back they will not take the car because its up to the finance department who already has made a few mistakes. Im also told that they want to fix the problem from the mechanic who evidently missed a serious issue with the vehicle to begin with and the vehicle just so happens to be a Subaru which is not sure ordinary vehicle that can just be serviced. A CVT transmission is very technical and very expensive so I dont quite trust their hands and their capability to remedy the problem.So today is a new day the day that they told me to come back and speak to the finance department to see what they would do and Im hoping they choose the taking their car back and giving me my money versus any other option that would be unacceptable.Between the failure to disclose and notice a serious mechanical defect and the inaccuracies in the pricing and the financing and the errors made in the paperwork at this point I have zero faith and trust in this dealerships ability to do anything ethical or within the guidelines of fair business. I would not recommend doing business with them and thats before Ive even finished my business with them. Bait and switch fraudulent paperwork and grimy sales tactics to get you into a product that you inevitably probably will not like.---- If you want problems and headaches and stress from a car buying experience, then by all means, go down to open lot if you dont and you want an easy stress-free hassle-free experience I would take my business elsewhere if you dont believe me then believe the other handful of people that have very similar complaints and observations as I have.P s. I didnt get my vehicle detailed either because the guy who does that was already gone for the day. Im starting to think there is no guy that will detail your car !!CAUTION, RED FLAG, WARNING, RUN NOW, STAY AWAY !!! ENTER AT YOUR OWN RISK AND EXPENSE !!!For shame....(smh).

HΓ©
Review β„–23

Great service Luis explanada all the paperwork rigor and the salesman was good

Ni
Review β„–24

Wow! Thinking that it would be a challenge to finance a vehicle due to current credit issues. Im very happy that I decided to visit Open Lot Car Sales Boulder Highway location. I was greeted by Carlos upon arriving and walking through the door. I felt like I was already known just by the greet. I also was helped by a young lady, very sweet with over the top Customer Service. I want to thank Open Lot Car Sales Boulder Highway for helping me purchase a 2012 Nissan Juke. I really enjoyed the service and your time for helping me. Im on the road again. Thank you!

Me
Review β„–25

Predatory lending horrible customer service. Why havent people reported them to the Better Business Bureau? Im going to report them to the DMV.My brother used to sell cars this is outrageous their document fee is $895 and dealer prep fee is $1,195 he said those fees are usually together and under $500.

El
Review β„–26

I had the worst time here… tried to force me in a car I didn’t want . The when I found something I liked I was sold a lemon..

Va
Review β„–27

I was so amazed of how hassle free it was no questions askedAnd with my credit score I was amazed to gotten approved.Excellent customer service definitely coming here again forOur next vehicle.

Be
Review β„–28

Great service and great staff! Thank you open lot!

Ni
Review β„–29

I Finance a car from the car lot on Boulder .. i Put 5K down for a 2015 Kia Optima . I got the car April 24th & June 15th they Picked up My Car because i was A Couple days Late on My Insurance even tho they tell you, You Have 30 Days to pay your car note and Insurance .. i Tried to get My Car back For 2 Weeks and they Wouldnt give me my car or any payment options to see if i could get it back .. i talked to the manager and he said he will get back to me and he never called back i still have the car keys to the car and they have yet to call me about the keys or my car .. they wouldn’t even give me my deposit back & a couple days after getting the car the driver seat window went out wouldnt roll back up good they gave me a 30 day warranty .. i DONT recommend this car lot .

Zy
Review β„–30

Excellent customer service, this is the first car lot I have seen in years that really want to help their customers . They see the situation and they work around it to help people obtain the first means of bettering their situation and their lives, which is a personal mode of transportation. I do not have the best credit and right now unfortunately I live in a weekly hotel, I found a car I really liked but the finance company would not accept me because of the fact I did not have a traditional home. I was about to leave, thinking this is it, I am never going to be able to get out of my situation because the buses take too long and some places I had to get to there were no bus routes at all, but the sales manager asked me to come back, he went out of his way to get me into a car . Now I am a proud owner of a 2011 Ford Fiesta . I really appreciate what was done for me and love my new car! I truly recommend coming here if you are in need of a car. They are friendly, truly understanding and affordable .

Sa
Review β„–31

Wow. READ THE FINE PRINT!! These prices on document fees are ridiculous!! RIPPING OFF OUR COMMUNITY!!

L
Review β„–32

Had a good time very helpful and patient

Di
Review β„–33

Bought a car from here 4 months ago and Ive been putting money into the truck like crazy. Im always calling and get nowhere with anyone. Just to take it to a mechanic on my own and be told that the transmission going out and that the truck should have never been sold!!!!!! Bad business.....

Ma
Review β„–34

Hey if you need a nice clean car and great prices cool staff, quick and easy process, driving home on some fresh wheels this PLACE if for you! Cool guy Davin hooked me up. Make sure you talk to him, he was super quick on checking out different vehicles. I wish i came here 4 months ago. All good tho so Davin got me a nice ride today. So Im extra happy. Friendly place, covid safe and a great staff super helpful no worries at all. Make sure you have your info like references address money down and a job. Have a good one!

an
Review β„–35

I purchased my car from Carlos at open lot on boulder, he’s a great person to deal with n he hook me up

Sh
Review β„–36

Carlos the manager was super helpful

Ja
Review β„–37

Carlos, the Manager, was super helpful.

hs
Review β„–38

Carlos was very professional. I was in a hurry getting a car and they helped me get my car in 1 day.

Ma
Review β„–39

So in 2019 a bought a car from your company at 1st I was a little skeptical due to the fact that youre not a big facility but Till this day I have not had not one issue with my 2012 Kia Soul. I appreciate everything your company has done for 2nd chance. Because you gave me a car I was able to improve my credit and now being blessed with other things.

Da
Review β„–40

I called inquiring about the Mercedes-Benz they had on the lot earlier this month. I went down and test drove the vehicle and I liked it. I was willing to do 2k down and they said they’d see if the banks would approve it and what not. I found out the banks wouldn’t finance me so I needed to do the in house finance instead, but they said I needed to come up with at least 4K down. I kept on calling and later that day I literally just said forget it and pulled another 2k from my savings to equal out 4K and I tried to call them before they closed and someone answered saying (I’m not gonna say his name) would call me back but didn’t. I ended up buying a brand new Mercedes Benz elsewhere instead the next day. They were cool people don’t get me wrong but not the best with responding back.

Ba
Review β„–41

I like this car place they worked with me and gave me a great deal

Tr
Review β„–42

Carlos was the Man!!!! Purchasing a vehicle is usually a pain in the A$$ cause....car salesmen!!!! This time time it was great people were friendly, place was clean, felt safe!!!! And in and out in 3 hrs with a vehicle!!!!

Lu
Review β„–43

Im So Happy with my 2018 Mercedes AMG GTS I was looking all over the internet searching for the best deal and it happens to be at Open Lot on boulder hwy. I got a great rate 2.95% and I was out the door in 45 mins with my new car thanks to everyone at open lot

Ch
Review β„–44

My husband and I have been looking for a vehicle that was large enough for our family, but within our budget. Nicolas, our sales manager, went above and beyond to help us find the right car at the right price. I am pleased and so thankful as we really needed a vehicle!

De
Review β„–45

Nicholas was super awesome! He was able to get us into a very nice Nissan Sentra 2018. He was very patient and also answered any questions we may have had. I would recommend to any of my friends or family.

Ya
Review β„–46

They got me right in when my check engine light came on, Fixed it fast. Friendly staff and nice clean cars. I will recommend open lot to any of my friends that wanna buy a car.

La
Review β„–47

Thank you guys so much for the help and getting me into a wonderful car for me and my newborn son. Angelo at the south Decatur location was patient and helpful. Truly appreciate everything. πŸ₯³πŸ₯³πŸ₯³

Pe
Review β„–48

The group on Boulder Highway is very disorganized. I saw a vehicle I was interested in, spoke with a salesman who gave me my approved loan figures. After giving it some thought, I decided to go drive the vehicle. I contacted the dealership, asked them to have all the paperwork together and the vehicle on hand so I could drive it. As long as it looked as good as the photos and drove well I had planned to purchase it. When I arrived, I had to wait for about 30 minutes before I was helped. Then, I was told the vehicle had been taken to another lot and it would take them about 30 minutes to bring it back. While I was waiting the finance manager spoke with me and informed since I was self employed he would have to re-enter the numbers since my bank statements show the business name. I asked if that meant he would be running my credit again. He said no, he just needed to change the figures in the systems. I ended up being at their location for a couple of hours and when they told me the payment amount it was almost double what the salesman had originally given me. I could buy a new car for the payment amount they gave me. By the time we got to that point, the vehicle still hadnt arrived. They kept saying it would be 30 minutes for it to get there, about every 30 minutes, but since the payment amount had changed, I left as I was not going to make the purchase anyway.The next day, I received alerts that my credit had been run at least three times by the dealership. I called and was told the sales manager was busy and the finance manager had not come in yet. I requested one of them return my call, but of course, I never received a return call. Im sure they wont return my call since they lied about running the credit.I was also told the astronomical fees they charge for dealer prep and doc fees, as well as the vehicle, were set by corporate and they were not allowed to change any of it.Unfortunately, they have some decent cars, but their lack of organization and the fact they lied about running the credit again is no way to conduct business and not a company I wish to do business with, besides the wasting of over two hours sitting there.

Ag
Review β„–49

We got our truck here Manuel helped us at the Boulder Location and was very nice and we were able to take our Beast Home!!! Love love love it. Thank you guys for an awesome experience.

Sc
Review β„–50

Price of a truck was $8995. They wanted 15K out the door. I understand taxes and doc fees (which are a rip off) and a dealer fee . I had cash and they still would not come down. Do not waste you time going here. Sales rep never returned calls. Drove up the Street and bought my truck 8k out the door.

Eb
Review β„–51

They were very helpful and friendly they also work with you to get what you need done

Li
Review β„–52

They are awesome. I came in let them know how much I had for down payment. They worked with me. I could not ask for a better experience. They helped me with low rate car insurance and no pressure.

Me
Review β„–53

They were very helpful! Got me into the car I wanted with my bad credit. Came in same day left with my car. If your having trouble being approved give them a try. Very happy with my decision.

LA
Review β„–54

Thanks to the guys Carlos, Luis, Charlie for helping me get a car. They were hassle free and got me into a really nice 2014 Malibu it is a really nice ride! Thanks again.

Jo
Review β„–55

Eduardo was awesome!! If you want to buy a car please come and talk to him. Luis toro was also so helpful financing my car. There are awesome people πŸ’•πŸ’–πŸ’— you wont be disappointed 😊

ag
Review β„–56

I went to see the cars they couldnt finance with a bank because i have a few months working in the same place and they offer me in house finance the cost of the car was $6500 and 2 years finance $3000 down so they are financing only $3500 + Tax Lic etc 🀣 so at the end was $13996 what a joke is this can they finance a car with 130 % interest a year or more is that posible ? that is illegal do not recommend this place at all

Ci
Review β„–57

August 1st thank you Nicholas was my car salesman good fast Im happy I got a good car everyone was courteous everything fast its a blessing Ive been waiting for thank you everybody at the car lot

Ja
Review β„–58

Open Lot, this has been the best place of buisness that i have dealt with in a very long time. I brought my mother here to see if we could afford a car, and before i knew it...they had her approved and in a very nice vehicle. The best thing about it was they made it so that she could a actually afford it. (Being on a fixed income) everything about this place is awesome. Thanks again, all of you at open lot used car lot. (Boulder Highway)

Ti
Review β„–59

Great customer service and the associate in front actually listened to me about what I was looking for and helped me pick out the perfect car ! Thanks guys !

Tr
Review β„–60

Did not seem to be interested in selling cars.

Ro
Review β„–61

Eduardo was very diligent in taking care of my needs when looking for a vehicle. Everyone is friendly and make you feel comfortable when looking for or purchasing a vehicle here!!! Thanks guys

Be
Review β„–62

Great experience

Ma
Review β„–63

Great experience was looking for a car with third row seat comfortable enough for my family of 5! And was adding an additional member. My sales Marcos did an excellent job with helping me and the whole open lot as a whole for treating us like family

es
Review β„–64

We came here to trade our car in due to wanting a newer car. We parked and were immediately greeted by Bradly Gutierrez. He was very friendly and much help to us. He listened to our needs and wants and pretty much went above and beyond our expectations. No distractions, just got straight to the point. I would definitely recommend coming here.

An
Review β„–65

Be careful going here. Pay very close attention to the details in the contract. Their dealer fees are outrageous, $3,000 and that’s not even including the sales tax which is 8.25% of the car. This is not illegal, every dealer has the right to adjust their fees especially here in Nevada. I suggest go to CarMax online to purchase a vehicle, they show the dealers fees separate from the sales price right in front you and how much of a estimated down payment you needed. All the dealers fees on Carmax.com are under $1900. If you need help getting estimated numbers on your car, try downloading any auto loan calculator from our App Store. Big tip for those who have bad credit below the 520’s, don’t be discouraged in buying a car, there are a lot of options out there. Don’t let the dealer pick out the car for you due to your credit but at the same time don’t be too picky. Do your research on a car you want ( remember stay within your budget). Sometimes most dealers require you to come with 20-30% down payment of the total sales price of the car, so be prepared for that.

Je
Review β„–66

My fiancΓ© had called in prior to us taking the opportunity to come in and view what we could qualify for. Now, the problem we had prior to making the decision to lease was due to the fact that my fiancΓ© had very limited to no proof of residence, which Manuel stated was no problem at all and that they would be willing to work with us and their financial institution on that matter. Mind you, they didn’t even bother including me on the loan even though we suggested it since I had the proof of residence and we had just moved. We had gotten something we were willing to work with even though it was something more compact and not large enough for our family. That was no problem at all taking into consideration on our background and credit checks. Everything was signed and set, but the only problem was still that proof of residence which fast forward to about less then 2 weeks later, they contacted us stating they couldn’t go forward with the loan because of the proof of residence and that he had to take the car back. Now my problem is, if that was going to be an issue, why bother leasing to us to begin with, giving our family false hope and confidence in them. When we returned the car, they didn’t even bother apologizing or giving us any alternatives to where we can look. Our baby was in the car too, so nothing. I wouldn’t recommend at all. They only want to be great to you for commission until something goes wrong! I will be telling friends and family of their poor customer service and lack of empathy. I also want to mention that I would be sending a letter to the BBB as well as the Attorney General.

Re
Review β„–67

Excelente servicio good Cars and grest Service bye Carlos and Manuel Best prices

Ma
Review β„–68

Awesome car dealership with good customer service. Very pleased with my experience at this dealership.

Ti
Review β„–69

Thank you for some of the honest reviews.save me a lot of trouble. Las Vegas has the worst dealership and I have ever experienced. If you want to get a car go to the dealership directly. They will help you. Most of these dealership have to go through a of finance companys to loan money. Putting a lot of inquiry on your credit Its like a franchise using their and products. A lot of people dont know this. Get finance through the original dealership. If you have bad credit clean up credit or give large down payment. Bankruptcy is a option.. We has consumer need to put our foot down and stop being ambush by salesman or saleswoman.

Jo
Review β„–70

Open Lot has always been AMAZING to me! If you are looking for great cars and great deals you must go to Open Lot and ask for Eduardo the sales rep. He was so truly wonderful!!!! Thank you Eduardo..especially with dealing with my wife..lol.

Ja
Review β„–71

This place doesnt care about their customers. They just want to earn a quick buck.I put a deposit on a vehicle, but when I came back for it, it was already sold!This is NOT how to do business.Stay away from this place.

Mi
Review β„–72

I was helped by Carlos and Edwardo and they did as they said and I also love my payments plan. I would send everyone I know there. Thank fellas much appreciated.

Ma
Review β„–73

Good place that has multiple lots which is how I found my car. Most of the staff was friendly and helpful. So far I really enjoy my purchase plus they worked with my not so great credit.

de
Review β„–74

This was the worst dealer ship ever after having my car for a month it had so many mechanical issues my car was in the shop for over a month and they could not seem to find what the problem was car kept shutting off it was in there mechanic shop for a little over 2 months once I got the car back it still did not work right I ended up letting the car go and never heard from them again worst Customer service from service manager John and the staff in front were no help at all they sold me a lemon do not buy a car from this dealer ship there cars have mechanical issues

Da
Review β„–75

I want to appreciate Debra for giving me a call and is at this moment diligently working on helping me get into a car. I appreciate all the time that is going into this process to make it happen. My gratitude goes out to Debra

Br
Review β„–76

Great people here at Open Lot, Heather, Jonathan, Mario, and Carlos helped out alot. Good deals on the vehicles they have on the lot and really help you out to get what you like. They work well with you to make you satisfied with your choice. Will definitely come back in the future for another vehicle. Highly recommend .

Va
Review β„–77

Mario was a super big help working with me on getting the SUV I wanted! Great selection, low down payments, and a fair price. Overall the car drives great and looks good inside and out. I would recommend Mario and this car dealership anytime. Thank you guys 😁

Ni
Review β„–78

I went to this lot after finding car online went in and process was very easy went exactly how they mention. I turned in all paperwork and everything was smooth and easy the customer service was great they even walk me outside to my car at the end put my temporary plate on took pictures with me and got me going on my way safely I really enjoyed this visit at this car lot.

gr
Review β„–79

Bought this and love it Great boss Carlos and Marcos

St
Review β„–80

Very nice people there. They really came thru ! Highly recommend!!

Fe
Review β„–81

I bought a car in october and it was such a great experience! Everyone there was so nice and helpful!...I had come in for a specific car i had seen online but when i went in it had already been sold, but they helped me find another great car that i really love! Even better than the one i was originally going to buy! Tony helped me out and really worked with me to get the down payment that i wanted to pay...i almost thought i was going to have to leave without the car but he really went to bat for me with the finance department! I love my new car and thank everyone for the great service they provided! I would definitely recommend to others and will absolutely purchase future cars with them! Thanks Guys!!!

ma
Review β„–82

Marco and the staff here were great. They went over and beyond to help me and my family get into a car. This was my first time buying a car and I would recommend anybody to come here thanks again openlot.

Ri
Review β„–83

This is our second vehicle we how bought here and both times they have been helpful and very fair with there prices. They have a wide variety of vehicles for sale. I will definitely refer friends and family to come buy a vehicle from them.

Sa
Review β„–84

Best service!! Fast and convenient, every one is very nice, I recommend coming to buy a car!

An
Review β„–85

Worst place ever. Wish I could give ZERO stars. They will lie to you and take your money. They are kind and offer deals they don’t honor at the end, BUNCH OF LIES!!! Go anywhere else but here πŸ‘ŽπŸΌ

Ka
Review β„–86

My boyfriend went in the to Buy a car he was there all day. Was proud that he was going to do himself and wanted to show me. We there after I got out of work. The car had the wrong miles on it and then i find out I had to co-sign. When I had my own car. Due to my credit was better and work history. What really blow me away is he did not have a driver license so that the real reason they wanted in my name. An ID is not a license. You can not insurance a car.I want to think about it. But the pressure and they had to use my bank account! I did not want to do it. Well I did. Guess what he could not even drive the car of the lot. I hate the car and I the people there they just want a sell. They could see my face I was crying did not want to do. The car is a nightmare.

La
Review β„–87

Great place help you get a car even with unemployment they work with you I highly recommend it

J
Review β„–88

I went through the Las Vegas Blvd location to purchase a vehicle. The staff was very friendly and courteous. Buying a used car can be intimidating especially if you have had a bad experience. However, the team at this location put much of my worries at ease. Based on my experience so far, I would definetly recommend. I appreciate that the car didnt have any surprises. The conversations before applying and afterward were consistent. No pressure. I didnt get the vibe of dishonesty, like I was being tricked or misguided. I think if you are honest with your situation, including finances credit etc, and realistic about what you can do, Open Lot can help you get to the finish line. If not, then I am sure they will advise. I can only speak from my experience. No funny business here! Thanks for your assistance.

me
Review β„–89

Only had two salesman i left

Jo
Review β„–90

Great price on used cars and very friendly people that want to make sure that you get what you want. Mario was my salesman and hes a great man.

Es
Review β„–91

Eduardo was a big help !!! Big shout outLove my car πŸ€™πŸ»πŸ˜Œ

Ve
Review β„–92

There was a long wait at first because the approval process was drawn out but everything else was cool. Jonathan helped me get into what I wanted Carlos answered some questions of mine. The mechanic fixed some things I noticed and they gave me 30 days to fix any other pre existing conditions. I’m good with that!

ma
Review β„–93

Mario was amazing... Got me into the car I always wanted at a great price. He was very patient thru the whole process. Carlos was also great ... Thank you guys 😁

Gr
Review β„–94

Glad I came to Open Lot, They help me get into a vehicle and my unemployment benefits was accepted as proof of income too.Happy Im in my own car now !

ge
Review β„–95

The best place to buy a car they will work with all type of credit scores and Carlos is the best stop by to buy a great car.

Ch
Review β„–96

Terrible staff and selling prices. Overpriced cars and they dont even let you know whats wrong with the cars. Staff is pushy, and uncooperative with me, just awful experience.

Sa
Review β„–97

Carlos and Marcos made my first car shopping experience very easy. They calmed me down when I was worried and truly gave me a great deal. Amazing customer service!!

Da
Review β„–98

Bradley helped me out as soon as I got there and helped me get into the exact car I wanted. Great friendly guy and great service, smooth transaction and had me on my way with a new car in no time, appreciate all the help!

Me
Review β„–99

They treated me very good.. very professional I like the service my car is nice Im very happy thank you guys so do much

Ge
Review β„–100

Carlos/Marcos helped me and gave me excellent service. I went in as a first time buyer and they were very helpful and fast on getting me my first car :) definitely will be referring people back!

Information
100 Photos
100 Comments
3.8 Rating
  • Address:6070 Boulder Hwy, Las Vegas, NV 89122, United States
  • Site:http://openlotcars.com/
  • Phone:+1 702-816-5900
Categories
  • Used car dealer
  • Car dealer
  • Used truck dealer
Working hours
  • Monday:9AM–8PM
  • Tuesday:Closed
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:9AM–8PM
Payments
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations