Newport Motors did it once more. They understand how to keep their customers. Excellent service. Today I took my car in for an oil change (Thursday). I fully expected to pick it up either late tomorrow or Saturday because of too much rush. I wasnt in a hurry. However, I received the call and picked it up the same day.Thanks! Keep up the good work.

I was dropped off from an Uber needing a car same day and they made it happen! From the test drive to the financing to all the paperwork I have no complaints. Johnny and Jennifer were the best and a great help in my time of need! It may not be the closest dealership for me, but this is my second time buying a car here and I will be back if and when another car is needed.

Recently took my car to get service here and Amber was beyond amazing. I’m usually iffy when it comes to mechanics but she made the process so smooth and stress free. The service was stellar everyone was knowledgeable, welcoming, and reasonable. Kudos to this business and kudos to you Amber.

Very nice they all helped me out tremendously even with having no credit history what so ever I was approved and was given a good car with a reason able price trust me I read reviews a lot on places and this is genuine Roy and the others will help you and will NOT rip you off like the other dealerships beingA very picky person I know that I can trust this dealership !

Just bought a car last weekend and love my 2020 Altima. I went to United Nissan and I left there since they tried charging me $3000 more than what they told me on the phone and a rate of 12%. I am glad I went next door to Newport Motors. I got a better deal and a rate of 4.99%. Great service and very friendly staff.

Awful experience!!!! Salesman, Johnny, forcefully wanted us to confirm and talk numbers before seeing the car we wanted. He said he “didn’t want to waste his time.” We wanted to at least look at the car which wasn’t on their lot and claimed it would take more than 30 mins to retrieve, when the car’s location was down the street. We decided to leave after he got snappy attitude with us and as we walked out the door he told his colleague, “this is why I won’t waste my time on poor people.”I wouldn’t not recommend this place and please save yourself your good day and don’t ruin it by coming here.

Just bought a car from Newport Motors and My sales guy Santiago was respectful and professional. Got me the car and payment I wanted. Great place to get a car. Thank you Newport Motors!

Been searching for a car for a long time. Finally got my car. The place is very clean and well taken care of. The workshop they have were wonderful to call. I had an issue and they got me to come in and get it fixed at no charge. This place is pretty good. Just always search for the car you want and youll eventually get it. Just be patient guys.

The salesman Shamell answered all questions i had with no pressure wonderful salesman!! Was very understanding and helpfull will definitely be back and will spread the word my experience with him!

I’m very grateful for Newport Motors, they all were very welcoming and helpful. And I was able to walk right out with my new car. If your looking to buy a car then don’t look any further Newport is the place for you.

This place was amazing! River helped us and he genuinely made sure we were getting a car we wanted in a price range we were comfortable with. He made the whole buying process so smooth and happy. He has a great personality and kept us in the loop during each step. Also the finance lady worked hard to make sure we left confident in our payments and the deal. This place will be our go to place for cars from now on.

Great dealership with great people. Thanks Miles G. For helping out with a 2019 Sentra SR! Didn’t expect to be driving off same day with a better vehicle than I expected! Love what you folks are about, great vibe all around.

Had such an outstanding experience visiting Newport! I was helped immediately and the entire time the customer service was detailed and on point! Definitely recommend to anyone looking for a simple and relieving car buying process 👌🏼

Was there last week for tires. Was helped by Lori. After shopping prices ALL over, she got me the best price hands down. She was so patient, helpful, and courteous. The wait time was less than an hour for them to be put on. My car drives like new. Would recommend without hesitation.

New Port Motors made it so easy to buy a car. Jennifer was so nice and explained everything step by step. Showed me every car there was and gave me the best offer. Highly recommend!

My experience was quick, easy and uncomplicated. Ended up leaving with my first financed new car and a super low interest rate.Special thanks to Miles and Jennifer who had me in and out with a quickness!!

I highly recommend this place for any vehicle problem. The staff is very knowledgeable and know what they talking about. Lori was great she answer all my questions I had. I been to other places but Newport their standards are met. Thank you Lori for great customer service.

Definitely one of the greatest dealerships in town! staff was super helpful & professional, Especially Michelle!☺️ If you guys need to find the right car, definitely have her help you because shell get you the perfect car w/ the best customer service!

Awesome experience they were fast and efficient and they definitely work with your credit for a first time buyer come here 💙

Miles gave me an awesome deal on my car and told me about how I need to buy some headlight fluid since he says its really good for my headlights

From setting up an appointment to leaving with a car that fell within my budget and what I wanted in terms of features, Newport Motors was fantastic. Johnny helped me and was able to walk me through the entire process. Friendly environment and friendly staff, I felt really welcome.

Friendly & courteous but they lie about their down payment. You need excellent credit over 700 to finance their advertised $49 dollar down. Also they will switch you from their 4% payments advertised on their car windows and jack it up, in my case to 12.9%. Be aware!

I would highly recommend Newport Motors for your vehicle needs. This is a great dealership with some of the best people in the business! You will not be disappointed driving off in your new vehicle.

Great place to buy a used car. Definitely recommend it to friends and family. Michelle and staff are very friendly.

This is the ONLY place I trust with my car! I never have to worry about getting ripped off, the service is always outstanding, and my visits are always In-and-out with a reasonable price each time. Lory (or Lori, not sure how to spell it) is always such a sweetheart and makes things easy to understand for those of us who dont know sht about cars!

Miles is a MIRACLE WORKER! He got into a vehicle with everything against me. Go see Miles if you need a car!

I financed my first car yaayyyyy!!!!!! They are really great people!Thanks Miles Gonzalez

Fast and friendly service! Staff is very knowledgeable and has made every experience there a pleasant one.

Gregg waz awesome!!! Thankz 4 all your help Newport motors !

Newport motors thank you for getting me my dream car. Shout out to Michelle for the great deal.

River Was An Excellent Salesman, He Took Care Of Me. Great Experience And He Provided Lots Of Information

Johnny and staff at Newport motors were great they went above and beyond to get me the best deal possible they made me feel really comfortable I highly recommend this place I wasn’t there long and was able to drive off in a brand new car 🙂

Very good costumer service great people thank you Newport Motors got me a new car !!!

Great experience thanks to Michelle, she was very friendly and professional.

Bad customer cervice they dont want to help You

I can’t even begin to thank the group at Newport Motors for helping us with our used car purchase!! We were under a lot of stress being in town for only a couple days and trying to trade an older car in for something reliable. Susan, Jose and Mike treated us like family and made us feel confident in our final decision. They were especially understanding during our most frantic moments. They opened up their doors to our daughters for any questions or concerns with their cars. With a full service shop and body repair, our girls won’t have to search for other shops around town. Thanks again. You made our shopping experience in Vegas memorable and helped lift a LOT of stress!

I was visiting Las Vegas from out of town, I came in for some tpms and and tire issue. I was greeted with a friendly face, fast service and was provided with intel on how to even work my Bluetooth! Lori was very knowledgeable felt good to know I was in the right hands! I Highly Recommend this Service Dept!

River and the whole team at Newport Motors helped us to find a car that we loved and qualified for...Highly recommend- they were patient with us! Thank you....River and the whole team that assisted with the whole process!

Got help from Michelle the other day and it was a great experience! Definitely recommend coming to this store!

If I could give 0 stars, I would. Tried to come in with a CASH PAYMENT.....Michael, the GENERAL MANAGER, was texting and not really talking to me when I was asking questions.He said me coming down was a waste of my time, blunt out.....I wasnt even allowed to look inside the car!!!!REALLY?!?!?!?!So Ill take my $20,000+ cash somewhere else!!!We had decided to buy 2 cars but didnt get a chance to talk about the second one sooo......Sorry my stack of a cash for a bigger purchase was a waste of time

Jennifer & Miles were the best 🙏🏾🙏🏾 thank you so much for helping me get a car as quick & easy as possible, I love my new car!!! ❤️💓❤️💓

Excellent place to buy a car. Friendly staff and great cars.

I just found a car I like with this dealership but after some of these reviews im not so sure if I should.

Went there without expecting to find a car I wanted. Saw it Monday night and it was mine Tuesday. Alejandra, was super helpful and I appreciate her help!

False advertisements on the list prices. They add more ridiculous amount of money to the price and scam you with the reconditioning fee. Manager was forcing the sale and came across too aggressive. Stay away!!

Went into the dealership on a Thursday night to browse around, and met Alex in Sales. He was new to the dealership but down to earth and understood what my goals were. When we discussed my credit and budget, I quoted a down payment & payment range that I had in mind for a mid-size SUV. He made it clear to me that his goal was to get me into something reasonable -- as opposed to closing the biggest possible deal.While working on credit terms, we test drove a couple of sedans and I fell in love with a Ford Fusion he showed me (for about $12,000 less than I had in mind). He also provided a very helpful referral to GEICO that gave me better rates than other local providers. When I returned to the dealership the next day to sign and drive, Alex met me with a smile and introduced me to Susan in Finance. Both were very down to earth and cognizant of my time. During the signing process, Susan was open and very helpful with all of my questions.On March 18 (as Las Vegas was shutting down for COVID-19) Susan left me an urgent message to come the dealership immediately. Although I was nervous, Susan was incredibly helpful - and let me know that shed been able to secure a much better interest rate/term for my loan and didnt want me to miss out on it. After we signed the updated financing she was helpful enough to walk me through what Id need when the bank called to complete my loan underwriting.In a word? AMAZING - and not what you expect when you go to a dealership knowing you have less than perfect credit. Id recommend Newport Motors to anyone.

Thanks so so much to the Newport motors guys for helping me through a very trying time and ultimately returning my car to an even better condition than when I shipped out here to Vegas.

Great salesman, friendly, helpful, all around great experience.

This place is awesome! By time I could make it over to Newport motors it was 830 at night. I just went with intentions of only looking at a truck I had seen online, since it was so late. Alex met me in the parking lot and was totally wonderful right from the beginning. She opened up the truck for me to check out and even knew all the specs about it. We went inside to talk and told them I would come back in the morning to do paperwork since they were closing. She said it was ok to do it then and they had most of the financing done quickly. They worked with me on payments and down. She said I could pick up the truck the next morning, and it was ready as promised. They even were able to get me lower interest and a cheaper monthly payment than what I originally signed for. I love my new beast of a truck and it was probably the easiest, best car buying experience I have had. Thanks Alex for making buying a vehicle fun.

Rich, the manager, is this companys saving grace. He called immediately to work out my issue.Update 11/21/19: A huge personal thanks to Mike and Rich. They met with me, heard my issue and resolved it. Very congenial and I wish Id been dealing with them from the start. I appreciate you both!

Brandon took care of me . He put me in a 2017 Ford Fiesta for a great price . He was very helpful, courteous, and professional . I recommend Brandon to any car buyers .

Great customer service and great price on the truck that my husband I bought. We worked with Henry, Juan and Susan and they were great to work with. :) I recommend this place!!!!

We want to say thank you to the helpful staff of the service department especially David Perry. You all are super professional, courteous, knowledgeable, and friendly! If there were extra stars, Id give them to you as well! I will definitely recommend the sales and service department to anyone in need of anything automotive.

After a long search for the perfect vehicle that would fit my needs, I received a recommendation to come to this dealer where I met David. This outgoing person was more than a salesman, he definitely went beyond for me. Took us a minute to find the right vehicle just like how you would expect from any dealer out there, but he pulled one that was just perfect. I got a great deal, and I recommend going here and reaching out to David for any of your future vehicle purchases.

Brandon really took care of me. It was the first time I bought a car in many years. He made sure it was running great for me & in house my finacing. Thank you Brandon.

I want to say thank you to the helpful staff of the service department. You all are super professional, courteous, knowledgeable, and friendly! If there were extra stars, Id give them to you as well! I will definitely recommend the sales and service department to anyone in need of anything automotive.5/5 stars!

Ask for Ramon. He’s awesome! Fast and friendly customer service. I was feeling discourage after visiting other dealerships, Ramon helped me get into a great vehicle all within an hour.

Newport Motors.... service was great! Dino, Josue and Jouset were amazing! Told me I would walkout with a car same day! If you want hassle free when shopping for a vehicle, Newport Motors is the place to go! Very satisfied customer and will be referring my friends to them for car needs.Thank youCynthia B

Brandon is such a big help, he’s probably the best employee there thank you so much.

The best customer service! I would recommend Newport Motors to any individual. The salesmen are absolutely incredible and are more than happy to work with any individual, regardless of the situation. Henry went above and beyond throughout the entire sales process!

We went in expecting to purchase a smaller family vehicle. We didnt even want to consider a newer vehicle thinking it was out of our price range. Alejandra took the time to give me and my husband different options and was never pushy. We ended up getting our dream truck that I LOVE and can afford. . We purchased the vehicle the same day! Thank you all for making our experience fair, pleasant and not the least bit intimidating! Unfortunately so many car dealerships direct their attention to men. This was not our experience at all (after experiencing that TWICE at other dealerships). Alejandra treated us as person and earned our business hands down!! I highly recommend Newport motors.

Went here with bad credit and walked out of there with a car ! Miles really helped me out and got me into a vehicle ! THANK YOU NEWPORT AUTO !

On March 7th, 2020, looking to purchase my first car, and the customer service was excellent! They worked with me to get me into a car! I would 100% recommend Newport Motors to family and friends! Ask for Alex Perez!

I bought my car on Monday. I had a prior experience with a dealership so I was a bit apprehensive. Before I came in I spoke with Alyssa and Alejandra on the phone. They both were friendly, informative, and answered all my questions. When I arrived I was kindly greeted by Jonathan. I told him about the car I was interested in. My credit score is below 600 so i wasnt sure if I would be able to maintain my ideal payment budget. He worked with keeping me in the payment range and Im happy with my purchase. I have nothing but good things to say about this dealership. Everybody was welcoming and I would recommend this dealership to anyone who wants a quality car and exceptional service.

This is my second time purchasing with Susan Felix. My first experience was amazing, the car was perfect and the price was a steal. My car was stolen and so I had to buy another one. I admit I did go to another dealership big box named dealerahip... because they advertised a low miles car at a great rate. After sitting there for close to 4 hours and being told they are going to give me a 16% and need $2,000 down I was so frustrated !! Needless to say, I did not drive pink with that offer. From the dealership I text Susan and she said come on in. The next day I came in and once again, she was cognisant of my time. We worked quickly to find my perfect car which was not a car that I would originally thought I wanted. I went in thinking I was wanting a mom car and walked out with a Mustang with low miles a beautiful drive and feeling really good. The best part? It was all done in 45 minutes, no haggling, once again gave me the best price from the start, and my interest was 7% with almost nothing down!!I am so happy with my car, the deal I got, my experience, and my salesmen. Go here and ask for Susan. She is incredible. You wont regret it!

Shoutout to Juan Carlos, Ramon, and Josie for hooking it up. Their customer service was amazing, and I definitely recommend everyone to come check Newport out and get a car. Different options to choose from! A friendly, welcoming service is the best way to always go :)) thank you for my new car!

Thanks Newport Motors for giving me the opportunity to drive in style after a divorce and bankruptcy. Because you opened the door to let me prove I can do this my credit score is now 700+ and am proud of my accomplishments. Truly I thank you and your staff for taking out the time to help me through when I needed it most. And thanks toa great service team! You guys rock!Annie Jones

I bought my car on Saturday and I absolutely love it!! It was my my first time purchasing from a dealership so I was a bit apprehensive. The entire staff was awesome and made it such a great experience. Brian took care of me and made sure I understood everything and answered all my questions. Susan did a great job on helping me get a good car loan and even helped lower my interest rate. I would absolutely recommend Newport Motors and will definitely be returning :)

The car buying experience at Newport Motors was the best I have ever had. I cannot say enough about the family atmosphere that they immediately provided when I drove on the lot. They were excellent listeners which is unheard of on the rest of the car dealerships in town. They were able to quickly identify my needs and put me in the perfect vehicle. The truly best part of the experience was working out the financing. I was amazed at how much they made me feel at ease and really worked with a guy a like me who was trying to get his credit back together after a divorce. I am proud to say I purchased my car from Newport Motors and recommended them to anyone in the market for a new vehicle.

This is the second car i have gotten from New Port motors, They were great the first time i came in and got a car and they were great again. David was just the best and it didnt take long to get the car at all. David even came to my job and picked me up so i could get my car. I will always come back to New Port motors.

Great place to buy a car. The sales associate was very nice, with no pressure to buy. They had the car I wanted and made a deal I liked.

Very nice dealership. David, our sales guy, was the best. Had our vehicle cleaned, serviced and ready for us at pick up time. So friendly and helpful and made it easy to finish up the paperwork from an online sale. Thanks David and the gang at Newport Motors.

We had a fantastic experience at Neeport Motors. We went to 4 car dealerships before this one. When we showed up Alex found us right away and was so polite. The process was so quick and easy everything was done so fast that we had to wait on our insurance company since they were so fast. We will return there for our next car. Thanks to Alex and Susan for being awesome!

My work truck was on its last leg Susan Felix and everyone there got me into another within an hour or two with just ok credit and low down payment!! amazing! Left in a new wip and a smile!! Wow thanks!!

I highly recommend Newport Motors ! They have an excellent staff that puts your needs first. My salesman Miles was especially helpful, he made sure I got exactly what I wanted for a price I could afford. It answered all my questions and made sure I was well informed on my new purchase. Definitely a great car buying experience.

My experience at Newport Motors has been excellent. I found the exact car that I wanted and Jonathans help was spectacular. This is my second purchase in my family at this location and they continue to provide excellent service and great cars at a fair price. I would recommend this place to everyone I know!

Im only giving this place 2 stars because everyone else tried to be helpful but the finance manger SUSAN is rude. She clearly isnt a people person and shouldnt be working in the finance department. Spoke to her on the phone inturrupted me at every chance she got and would not stop speaking over me so thanks for your help SUSAN.

I came in for an oil change. I set an appointment at 830 am, and there hasnt been anyone else in the waiting room since Ive been in. Its now 10am, and Ive asked about the status of my car twice.An hour and a half for an oil change and being rude about it? An absolute joke.

While visiting Las Vegas the water pump failed on my 2002 Suburban. The friendly receptionist at Newport Motors recommended a reliable, prompt towing service. The vehicle tow and installation of a new water pump took less than four hours - Great service and good value.

Five star service departmentThis service department is awesome iDependable fast and honestThank You Felix!

I had been looking for a car for awhile. Finally spotted the car I wanted here. The staff is wonderful, they made my car buying experience effortless. I got a good deal and I absolutely love my car. I love the service center at Newport Motors. From the fast and efficient service techs, to the excellent quality of work. I wouldnt hesitate to recommend them to anyone.

I cant believe the amazing service Alejandra Chavez gave me and my family. Even when my kids were running around crazy she went and got us all lunch. My 2017 Altima is awesome and I love the push button start. We even got a warranty so my wife feels safe. I highly recommend anyone who needs help getting a car to go ONLY to Alejandra who will help you feel at home. She really cares. Thanks again and well see you for our next car!

Very family oriented they work with you to get you into a car... you give them a budget they crunch the numbers and deal with the bank and you drive off the lot would definitely purchase a vehicle here again... very trustworthy good customer service however there was one lady in the service area that didnt seem very people-friendly but other than that everything was great

Bought a truck back in 2017 and a coupe this year 2019. Not the best rates when financing but manager & salesman do what they can, great costumer service. I forgot to mentioned good prices on their vehicles, which is what keeps bringing me back!

I had a really great experience with Newport! I came in extremely worried but they made me feel at ease with the whole process! I would definitely recommend this business and these two employees to anyone I would want to experience great business! They really work with you and want you to get the most bang for your buck!Definitely 5 stars!!

Awesome places, sales persons are nice and patient not to mention managers as well.Starting with test driving, finance and take the car out of the dealership.The process was easy.I already told my friends and family about Newport Motors.Great business!

The best experience I ever had! Ramon was very attentive and helpful to all my needs. Very patient and kind. Thank you for your hard work for getting the car I wanted!

I want to let everyone know who reads this that I truly recommend this dealership. I had never heard of this place, until I casually drove past it. There was a couple of cars that caught my attention so I decided to stop and look. A young gentleman that I believe was named Jonathan approached me and begin telling me about the cars and was really polite and respectful. It felt like I was at home. He was able to get me a fantastic deal. If anyone is looking for a speedy process and want to drive out with a car the same day then this is the place for you.

This is by far the WORST customer service I have ever experienced. I was very interested in buying a car from this dealership, they had exactly the car I wanted. Me and my fiancé applied and got approved, and actually drove off with the car. My happiness soon turned to a nightmare! SUSAN ran our credit over and over and over and over again everyday for 2 weeks straight! Why? I don’t have a clue, they kept messing our paperwork up and we had to go and resign paperwork 3 times!! SUSAN told us she had a cheaper monthly payment for us, but in actuality they wanted more for a down payment, and then accused us of lying! After putting us through so much since day one of financing the car. We both decided to part ways with the dealership and get our money back. We went with another dealership and they were awesome!! Newer car, cheaper payment and wayyy less miles. I DO NOT RECOMMEND THIS DEALERSHIP, not even to my worst enemy.

Never had a problem with there service.. I bought a used car from them and got the extended warranty a year and a half later my transmission went out and there service department was on it. Felix was the best and took care of it got a new transmission for 100 dollars (because of warranty deductible). You cant beat that they honor whats in your contract. Thanks again Felix

Great service department they are professional and down to earth. . Also Susan felix got me into a truck quickly that i saw posted up on Facebook but didnt think I would be able to get drove away in it that day and the old man that is in charge looks like Joe pesci was gracious in taking what i had to offer on a down payment. He let me name my monthly payment ammount but I guess my credit isnt so bad.. Its good to find good help.

Great working with the team here. I am happy with our deal. Will keep these guys in mind for future purchases.

Alex is wonderful and extremely helpful! She made the process of getting a new car really easy. We are having another baby and our Passat just wouldnt do anymore and we needed a van. She showed us all our options and helped us pick the right van. Now we are here having our van serviced and again awesome service! They found out what was wrong and are fixing it as I speak! Highly recommend them!

*BUYER BEWARE* This place is very crooked. Women, anyone in their early 20s, or anyone that is not knowledgeable of cars, I suggest you not go alone. (Either way if youre looking to buy a car I suggest you not go here, period.) I test drove a car that was making noises already a bad sign. The car salesman I dealt with was not the brightest one. I caught him in several lies. He tried lying about the price of the warranty, and refused to show me a copy of the warranty. (Which is always a no, if a salesman refuses to show you paperwork. Get up and walk away immediately.) Come to find out the warranty that they offer was over$3,000. (HIGHWAY ROBBERY) If you dont ask multiple questions, or if you dont ask for documents (price listing, taxes, buyer/government fees, price of the warranty and what it includes) of the vehicle. They will try to pull a fast one over you very quickly. Dont come here at all! Just avoid the headache. It was a waste of my day dealing with this place, and their shady schemes. If you want a second opinion call the Federal Bureau office, and ask for the rating/grade for this business.

Buying a vehicle from Newport Motors was a quick and easy process. The sales staff, management, and finance department did everything possible to give me the deal I was looking for without having to play any of the negotiating games. I was able to give them a price and monthly payment I was looking for and they made it happen.

Fabulous Experience! Thanks to the amazing and professional staff at Newport Motors, we have walked away today with our second car purchase from them. The car is in beautiful conditions and was impeccably detailed. I could not have prayed for a smoother purchase experience. Thank you again!!!!

Great service ! Great cars and amazing employees. Had the honor of being of being assisted by a girl named Jennifer. She was very professional and had great customer service, she answerd all my questions. I definitely left satisfied. I can’t wait to tell all my friends and family about this place.

I needed to get a car for my son. We went to Newport Motors and they were great. There were no long time hassles with going back and forth as many car dealerships do. We did the paperwork and picked out a nice 2008 Chev. Impala. The car runs awesome. They have the best sales people and staff at Newport Motors. I recommend anyone that is looking for a car go there. Thank you all!!!

Service department has no customer service skills at all. Took my BMW in there for service, they need a better service writer or someone who knows what they are doing. Not happy at all with the service department

Eduardo is the hardest working person there. He did everything in his power to make sure I left the same day with my new car. He is very polite and so nice. Thank you so much Eduardo for your hard work and not giving up on me!