I purchased 2 candles at the Southwestern Women’s Show in Las Vegas. Smelled great but when I burned the first on I could not smell it at all. The second was a wood wick, and it will not stay lit, within five seconds it goes out. After reaching out to them, they responded very quickly and explained the reason and wanted to make things right. That says a lot about a company and business. I look forward to trying many of there candles in the future. Aina Earth Candle Co. sent me a replacement candle to replace the one that would not burn, but when my package arrived, I was so pleased when they sent me a wonderful set. Best customer service ever. And the candles and oil smell awesome and I am so happy that my home is now FALL.