This store is amazing and Alex is possibly the best sales person I have ever met. Although I was poorly dressed, unclear what I was looking for and possibly even a bit tipsy I received excellent service. Friendly staff and I was made to feel right at home. No judgement, no pressure, just good questions, helpful suggestions and patience. They showed me pictures from an iPad when I struggled to make a decision and even modeled an item when I was on the fence. Happy wife, wonderful memories. Alex even emailed me the following week to make sure everything for well and I was completely satisfied! The price of quality is worth it just for the people and the way they treat you.
Rebecca - you were fantastic! Thank you for the amazing service and patience with me. Shes fantastic at her job and will make you buy everything in the store! I had to buy a separate luggage to ship everything back home with me... ;)Thank you again, went in to buy some sexy things for my soon to be wifey seriously amazing service, extremely knowledgeable at her job and did not try to up sell me on things I did not need, a true caring sales person. She deserves a promotion!Next time were in Vegas, well definitely be back!
Amazing! Unlike a lot of other high-end lingerie stores where treating your clients like crap is chic, I was warmly welcomed and taken care of throughout my whole visit. Ask for Barbara, who has a wonderful smile and great eye for what will genuinely suit you. So happy with my purchase!
I went looking for a nice and sexy nightgown to wear for my new husband (we are on our honeymoon after all). On the surface the selection is beautiful. However, they are WAY over priced even for Vegas. If I wanted to pay $500 for something that is going to just rip apart, Id fund the paper budget of an office. As if that wasnt bad enough, I was greeted with quite a nasty look due to my choice in comfort clothing. I didnt stay long. I left without intent to return because she had me feeling very bad about myself. I run a cake business and most of my customers are women who are getting married soon. They request that suggest some places such as yours for the same reason I walked in to your store today. Not only will I send them elsewhere, but I will HIGHLY advise against going to your store.
Great service, helpful, friendly and not pushy associates. Loved my experience purchasing some lingerie.
I went in there to buy something and did but when I went to return it the because I found one i liked better at Barneys NY in the Venetian they refused to give me my money back I had the receipt and never worse it it was in perfect condition
We were very well served during what was close to two hours trying on various collections. These are high-end pieces with designed with care and distinction. Someof the pieces are works of art
Excellent service and beautiful lingerie for those with slightly more upscale tastes.
Paid $750 for a bathing suite came home it didnt fit right so I bought another bathing suite and when I came to return it the women working was very rude to me told me no returns and turned her back on me. Beware of this place
Agent Provocateur consistently satisfies, and today Alex helped me find just the right three piece lingerie set. Thank you!
Bad customer service in store, same or worse when you call them, they have a fake New York phone number when the person you talk to is not even in the United states BAD BUSSINESSSUPER SHADY
Horrible experience they made me cry girls are rude and mean quality is not worth the price