Fantastic designer clothes - my favourite clothes store
Absolutely fabulous
Beautiful store, gorgeous clothes selection. Amazing alteration service team.
Staff very helpful and friendly. Check out each floor. It is a big store.
Great wears, rocked-themed props and furniture. Absolutely horrible having 4-5 shop attendants starring at you while you look around at the items. Near impossible when one of them is literally on your back tracking your every move around the shop upstairs and down. Wont buy anything from here.
Absolutely terrible customer service for overseas buyers. I purchased a shearling jacket on the 26th of December online, it arrived approximately a week and a half later. The item did not fit so I arranged to return it for a refund..........They confirmed receipt within a week or so, and yet despite this, my money was not returned for 8 weeks! I called and emailed every other day for two solid weeks and being told that my money would be returned within 48 hours, or that there was a note on the system to be processed. But to be honest, nothing was being done.It was only when I called again and happens to speak to a switched on member of staff who literally returned my money within a few minutes- I received the PayPal comfirmation notification whilst on the phone to her. I didnt get her name but THANK YOU.The rest of the staff however were as helpful as a vacuum cleaner after an earthquake.Genuinely poor service, I would highly advise against buying online if youre not based in the USA. Absolute shame.
JV is one of my all-time favorite brands and has phenomenal styling while offering excellent quality. That being said, the brand is a 5-star rating for me, but the London location is a terrible face for the brand. Im a US expat living in Switzerland and will stick to online shopping (the sizing is very consistent) or visit the Moscow location.We visited the London location over the weekend and the customer service was like that of a used car lot in America. The staff was pushy to the point of desperate and clung to you in the most uncomfortable way. When pitched their most expensive jacket (mind you - it was beautiful) I explained I cant do the suede since in a wet Swiss climate. The response was a suggestion to just spray it with protectant. Who buys a 2500£ jacket for a wet climate and sprays it with water protectant? After shopping with my wife and having great customer assistance elsewhere that was available for questions or able to put something aside for us this was quite off-putting. My intention was to try on and purchase some jeans, pants, and other outerwear but the vibe was terrible, so I quickly wrapped up our visit. I had intended to purchase another leather jacket but was contemplating which I preferred and was opting to swing by the following day since we were staying in the neighborhood.To make matters worse, I had found a simple sweater and was checking out rapidly only to learn moments after purchase it was 350£. It didnt have tags but looked like one that was 200£ so thought nothing of it while they found one with tags. When we returned to return it, we learned theres a no-return policy even though it was freshly wrapped still. I had to use it as credit for the jacket instead.Ill make the additional purchases online, but I really hope this location improves in the future. It looks and feels incredible inside but that quickly dissipates once you experience the customer service.
Good materials
Perfect. U need to be there.
Amazing store and high fashion to impress your friends.
Expensive but great, high quality clothes without logos all over
Great shop and vibe.
They have all brands and sizes
One of best Varvatos stores anywhere.
Fantastic place a must visit
Do not miss the downstairs Vinyl experience -
Great menswear
Stylish but expensive
What a nice store!
From 10. Original designer clothes with a lot of funky