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Marine Center of Las Vegas
4444 Boulder Hwy, Las Vegas, NV 89121, United States
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Marine Center of Las Vegas
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Br
Review №1

From the beginning. I pulled my boat out of storage after 3 years and attempted to start it, no luck. I pulled the cowling and motor cover off, checked some things and it still wouldnt start. I reassemble the motor and brought it in to Marine Center. When I picked the boat up a week and half later I noticed when I got home the top cowling on the motor was cracked and broken. Having just handled this piece the day before bringing it to them and it being in storage getting zero use I knew this was not broken when I dropped it off.Unfortunately the Marine Center took the position of it was already broken when I dropped it off but of course they didnt call me to ask about it they just waited to see if I would notice and I did and then they denied breaking it. They sent me pics of it broken in their shop dated 5 days after I dropped it off which proves nothing. Or perhaps proves that whoever broke it was covering it up by taking pics of it because again, non of this was brought up until I confronted them about the cowling being broken.Bob and Ray are shady people and according to Google reviews Ray (a mechanic) has done similar things in the past. Bob, who comes off as a nice guy straight lied to my face and covered for Ray. This is so unfortunate as a business because A) they were in the wrong and B) I spent $1800 on services and they now lost a customer forever and I will tell everyone I know with a boat to not go here and got a 1 star review over an $83 part. What a shame, what goes around comes around. DONT GIVE THIS PLACE YOUR BUSINESS!

Da
Review №2

Very professional,and nice people.Its was great experience!

RA
Review №3

Bobby and Marita are great thank you for the great service and all your help

ju
Review №4

Does not want your service business unless they work with you before. Service advisor want you to do there job and contact boat manufacturer for warranty.

Pa
Review №5

Its a awesome place friendly people, they have everything one needs for boating, and so much more. Check it out...

Ja
Review №6

Maretta managed to fit in my Larson for an overheat repair short notice before I deployed. Bob did a great job fixing it, and very fair price. Good honest people, definitely recommend. Thank you guys!

Ba
Review №7

Always have the boat parts I need in stock at reasonable price.

On
Review №8

Useless employees, went in to get basic spark plug wires and employees wanted information that wasn’t even relevant

De
Review №9

Theyve done a good job of cleaning up the store. Product was easy to find and in designated areas. Much better!

Ri
Review №10

Second time delivering boats here. The guys are great. Very helpful and very fast and. It is a joy delivering to them.

Ti
Review №11

Great place and group of people... They handle most marine repairs, supplies and sales..

Sh
Review №12

The guys here have saved us from a disastrous weekend on several occasions. Even on holiday weekends when theyre busiest they have taken the time to look at our boat so we could get on the lake. We live in Los Angeles and keep our boat in Vegas so it has really meant a lot to us and has been the difference between getting out on the lake or not.

Jo
Review №13

Great group of people! Fast and efficient! If looking for a boat,go to Dry Dock Boat Sales.. family run company,as Marine center is part of them... wouldnt buy a boat anywhere else!!!!!

Er
Review №14

Very good people there

Ti
Review №15

These people are the greatest! They are all very knowledgeable and take time to help. Marita deserves some special mention, she is not only helpful but super comforting as well. We spent a little bit of money on a new boat, so its just reassuring when the people in the service department are as great as these people are. Marita, as well as Bob and Will made us feel like the service done on the boat is always going to be A-1, and it was! Great job guys!!!

Pa
Review №16

Earl in parts is the best

Me
Review №17

Great place to get parts adam earl Bob are great there.

Ju
Review №18

Wont work on anything over 15 years old. Pretty ridiculous

ni
Review №19

Rented a pontoon boat for a friends birthday a couple weeks ago. The staff was beyond helpful and friendly, The boat was great and I loved the Bluetooth capability!

co
Review №20

This shop will not work on Mercruisers older than 20 years. I have never had a Mercruiser authorized repair dealer tell me that in over 30 years of boating. Sounds like they dont stand behind Mercruiser as a brand.Nothing on their website states this limitation.Their response was ... We also have a dealership that sells multiple brands of boats and we typically run 4-5 weeks out during the summer keeping up with those boats and others weve sold over the last 15-20 years. If we didnt have the cutoff, the summer would surely be lost for many. Mentioning that we dont work on boats over 20 years old isnt an issue as it is posted in our storefront and, unfortunately, I have to tell customers everyday...I guess older boats are too easily fixed with respect to newer boats and they are not interested in the older boat market segment. Mercruiser should be ashamed for having their authorized name associated with this establishment.

Th
Review №21

The best fiberglass shop in town

Rh
Review №22

One of the sure had construction going on driveway a little difficult to navigate

So
Review №23

Long wait for help. Other than that great customer service and products

Mi
Review №24

These Guys are Great. Super nice place right on Boulder Hwy A+++++

sa
Review №25

Had everything I needed for a great boat trip

le
Review №26

Really appreciate

Do
Review №27

The staff is always willing to help you and they always take pride in the work they do for you. The complete staff is always friendly

Do
Review №28

Just know if you buy a boat or a Jetski from here, the service department is always 4 to 5 weeks out on schedule.

le
Review №29

Was nice really helpful they answer your questions

St
Review №30

Got what we needed in short order. Friendly and knowledgeable folks.

Je
Review №31

Great place, honest and knowledgeable staff. Cant say enough good things about this place.

Ch
Review №32

They customer service is real great I love they customer service

Je
Review №33

I would like to let everyone know that these guys are AWESOME!! August 2017, we were traveling to San Diego from Colorado. On the way we stopped in Utah. My boat ignition quite working, we ended up rowing a mile back to the marina. On the way to SD, we stopped at this place to see if they could possibly help. When I first walked in I was told by two different people that there is no way they can get me in, they are booked out for three weeks. My familys vacation was doomed. They had me talk with the service manager. After waiting a few minutes he came out, I explained my problem. He said lets take a quick look.. He jumped right into my boat, started checking some items. He told me The part you need is no longer made, but I might have one in the bottom of my toolbox.. With my fingers tightly crossed, he came back a few minutes later with the part I needed. I was ecstatic!! I was then waiting for the price he was going to charge me... I was getting ready to pay quite a bit. He only charged me $200, I paid it instantly!! My family and I were extremely thankful! He saved our vacation!!! It may only been a few minutes of his time, but I cant thank him enough for what he had done for my family and me. He could have easily said no and went about his business, but he didnt. Thank You!!!!

Ea
Review №34

Theyve had our boats running in tip top shape for many years, wouldnt go anywhere else!

L.
Review №35

Once again, Bob at Marine Center came to our rescue when we had another motor issue on our boat on a Monday. We are here visiting and fishing at Lake Mohave, when the boat lost its get up and go. I called him and he said bring it in, which we did right then. He took us right in, diagnosed the problem (supercharger blew), we paid to expedite a new one in and he got us back on the water by Wednesday. He also called a couple days later to ensure the motor was running well, which it was. We know we can always count on Bob and his crew for top notch service. You can too.

ru
Review №36

Always a great place to go for drinks or food

MR
Review №37

Employees know there product and are knowledgeable about the boats and have very good prices

Sa
Review №38

Nice

Ja
Review №39

The absolute worst boat dealership I have ever dealt with. I paid them $600 to ship a motor for me and they had no idea what they were doing. The motor was scratched and mangled when it arrived. The motor was shipped in the cheapest fabricated metal box that was built from 3/4 square tubing that have no protection to the motor at all. I called them general manager and he said he would have shipped his motor in that box also at that point I realized they really dont have a clue. Please do not do business with these people they really dont have a clue what they are doing and they will not back to you if something goes wrong.

el
Review №40

Great service, very helpful. Went above and beyond to take care of our needs.

Sh
Review №41

Stopped by at 3:50 pm on a Saturday and no one would even acknowledge us. The closing hours are not posted for Saturday, but just saw on the here that they close at 4pm.Two issues: I don’t care what time you close you should greet customers. If you are going to close at 4:00 pm then post it so people know before entering. We left after feeling less then welcome and will never go back.

Ro
Review №42

I dropped off my 2016 Seadoo for scratch repair. For every 2 scratches they removed, 1 was left. Not to mention new scratches from their tools. They do an ok job on fiberglass repair... if you are a perfectionist like me, this place is not for you. I had to spend 3 hours cleaning the Seadoo myself, came back totally dirty.Bob said, There are no more scratches when I picked it up, yeah right Bob! Then he motioned to the large amount of workload they had left.Their cleaning products knowledge is 5/5, love their water removal spray.Fiberglass is 2/5and detailing after the job is 1/5.Make sure to tell Chad he missed a spot when he drops off your boat, the money spent is well worth the dirty looks you get! ;-)

AN
Review №43

Expensive repairs, never seem to want to help me with what I need. Dont like working on older boats

La
Review №44

Rude

DO
Review №45

Very helpful

Se
Review №46

These guys answered all of my questions over the phone and when i went to go pick up a part i needed they had it all ready before i even got there. Was a quick and easy purchase with Marine Center of lv.

Wa
Review №47

Good prices and knowledgeable staff

Pa
Review №48

Talk to Earl very helpful

Do
Review №49

The staff here is always helpful and very knowledgeable

Cu
Review №50

Beware of this business and Beware of Ray one of the boat mechanics. I was scammed by the shop forman and Ray for an engine.

rh
Review №51

Great people to work with!!!!!

om
Review №52

Called to ask questions. Person on phone sound like they were to busy to answer questions. Suggested to go online.

Ga
Review №53

I like that they carry a lot of boat stuff. A small suggestion would be to have a bit more inflatable boat accessories.

Ja
Review №54

Quick service

Ja
Review №55

Friendly, knowledgeable staff.

Ri
Review №56

Great people

St
Review №57

Very helpful

Me
Review №58

Great

Mi
Review №59

They have many marine parts

Ch
Review №60

These people have been in business a long time

Me
Review №61

Workers do not know their products.

Jo
Review №62

Easy to find

Ma
Review №63

Friendly

Ma
Review №64

Boats

Gu
Review №65

Very good all

Information
77 Photos
65 Comments
4.3 Rating
  • Address:4444 Boulder Hwy, Las Vegas, NV 89121, United States
  • Site:https://boatinglakemead.com/class-Location/marine-center-of-las-vegas/
  • Phone:+1 702-434-4405
Categories
  • Boat repair shop
  • Boat dealer
  • Boat rental service
  • Boat trailer dealer
  • Marine supply store
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:9AM–4PM
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